Unfortunately, this deal has expired 1 February 2023.

4G Sim deal - 100 mins, 100 SMS plus 750MB data FREE - £15 one-off payment required - services renews every month from RWG Mobile (Wales)

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4G Sim deal - 100 mins, 100 SMS plus 750MB data FREE - £15 one-off payment required - services renews every month from RWG Mobile (Wales)

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tds09k

Joined in 2019

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Here's something that a colleague from work told me about.
It just seems to good to be true.

I have never heard of RWG Mobile, but they seem to be all-Wales mobile network provider with 4G.
RWG Mobile runs off the EE/Now mobile network so will work in 2G, 3G and 4G compatible smartphones. at the moment they dont support wi-fi calling, but state on their website that its "coming soon".

After an initial one-off top-up of £15, you get free allowance each month until you decide you no longer need it.
The SIM gives you a 100 mins, 100 SMS plus a free data allowance of 750MB every month. No further monies or payment is required. Your £15 top-up will remain as credit on your account until you use it.

Not a bad deal, for a spare mobile sim to keep in the car....or a "nil-cost" sim card to give to the kids.

The following was on the Terms and Conditions for this particular SIM Offer:

100 mins, 100 SMS & 750MB offer
To qualify for the offer above you must make an initial top-up of £15. This will remain as credit on your account and never expire. Your bundle of mins/SMS and data will be added your SIM each month until you cancel the bundle, port your number away from the network or your SIM becomes inactive in line with the conditions below.

You must make an outbound call or text in any 90-day period for your SIM to remain active. If you don't do this, the SIM will enter a restricted state which means you will only be able to receive inbound calls and texts. If this happens you can contact our customer service team to reactivate the SIM. Not to be used in conjunction with other offers.

More details at

Community Updates

20th Jan

T&Cs: rwgmobile.wales/mob…-c/

How do I get started?
All of our SIM Cards come in three sizes, choose the correct one for your phone when it has arrived and insert in the SIM Card slot;
Turn on your phone and it will connect automatically to the RWG/Now network
The default SIM PIN is 1111
There are no services available until you top-up or buy a bundle but you can contact customer care by emailing support@rwgmobile.wales
‌
How do I top-up?
The easiest way to top up is via our shop
You can top-up via your phone by dialling 669, option 1 and using our interactive voice service
You can also top up by buying a NOW Mobile e-voucher from any Paypoint or Tesco store and dialling 669 to enter the unique code.
You can purchase bundles of calls, texts and data via our website or contact support@rwgmobile.wales‌

How do I check my voicemail?
Dial 269 from your RWG Mobile phone to enable, set and listen to voicemail
To check your voicemail when overseas please dial +44 7973 102 269
To disable voicemail dial *123*2# from your keypad
To enable voicemail dial *123*1# from your keypad
Calls to voicemail are free of charge

Can I keep my existing number from my current network?
By joining RWG you don’t need to lose your current number. Just call our customer service team on 01633 415 333 and they can help you start the process.
If you know how porting works then simply obtain a Port Authorisation Code (PAC) from your current provider plus a new RWG SIM Card and complete our online porting form here.
To port away from RWG Mobile you must obtain a PAC code. Please text "PAC" to 65075 to obtain your PAC.

I can’t access the internet
Upon putting the SIM Card into an unlocked phone, it should connect automatically to the EE/Now Mobile network. The APN settings on the phone are automatic and there is no reason to change this.
If you do need to input the APN settings on the EE/Now network please use the EE APN settings which are:
Name: EE Internet
APN: everywhere
Username: eesecure
Password: secure
All other fields can remain blank.
On our data only SIMs you may need to change the APN settings so please follow the instructions via this link - APN Settings‌

RWG Mobile APP
Please download the RWG Mobile Partner Card through JOYN where you can receive the latest offers and manage your bundles – Download here from GOOGLE PLAY STORE or APP STORE.
Which devices can I use?
RWG runs off the EE/Now mobile network so will work in 2G, 3G and 4G compatible smartphones. If you are not sure if your phone is compatible then email us at support@rwgmobile.wales
We don't currently support WiFi calling this is coming soon
‌
How do bundles work?
Our bundles are standard monthly allowances which usually run from the 1st of each month and renew on the 1st of each month (although some customers may have different renewal dates)
When you have a bundle and a credit allowance, usage is always taken from the bundle first and then your credit balance
Once your bundle has exhausted you will not be able to use outbound calls, SMS or data unless you have a credit balance. If you have a credit balance you will be charged our standard rates of 5p/min, 5p/SMS and 1p/MB data until your bundle renews
You can move bundles at any time by purchasing a new one through the website
You can have as many as 10 paid bundles on your account but only a maximum of 1 FREE bundle
If you would like to retain an existing bundle when adding a new one please state this in the comments section on checkout
Subscription bundles automatically renew until cancelled by you in your online account or by emailing support@rwgmobile.wales‌

How do I check my balance?
Just dial *669# from your phone to get your latest credit balance. This does not include your current bundle allowances.
To check your bundle allowance please send a SMS to 669 with "info" followed by a space followed by the bundle code which can be found on the rates and plans page here.‌

How do I contact customer care?
Dial 01633 415333 from your RWG Mobile to contact our customer service team based in South Wales. Opening hours are Mon-Fri 9am to 5.30pm
You can also email support@rwgmobile.wales for 24/7 support or through Facebook or Twitter‌

How do I check the mobile coverage in my area?
We use the EE network to provide our mobile services. You can check coverage in your area here: ee.co.uk/why…age‌

Calling internationally & other charges
All of our SIM Cards come with international calling automatically enabled but you require credit in order to make international calls. Popular international call rates can be found on our rates & plans page - here
Calls to 0800, 0808 & 0870 are free of charge. Calls to 0845 numbers are charged at 10p/min. 03 numbers are charged at standard geographical rates.

Roaming
International roaming is automatically enabled when you receive your RWG Mobile SIM Card. All EU roaming is included on the same terms as your UK plans and prices for all of our plans above £3.50 (not included on FREE, £2 or £3.50 plans).
Roaming outside of the EU requires a credit balance.
You do not need to change the APN settings on your phone in order to receive data services abroad.

rwgmobile.wales/faqs/

Edited by tds09k, 20 January 2023

New Comment

261 Comments

sorted by

20th Jan
Something to bear in mind:

'If you do not make at least one chargeable call or send one chargeable SMS/MMS every six months (in either case that results in a charge against your Account or a deduction from the credit or bundle allowance recorded against your Account), then we may terminate this Agreement by giving you 30 days’ notice in writing that your Account will be closed and your SIM Card deactivated.'
rwgmobile.wales/mob…-c/

But also:

'Calls to 0845 numbers are charged at 10p/min. 03 numbers are charged at standard geographical rates. '
rwgmobile.wales/faqs/

(So that's a cheap way of doing an out of bundle chargeable call to keep the SIM alive ) (edited)
20th Jan
According to the terms you just quoted it doesn't need to be out of bundle

or a deduction from the credit or bundle allowance recorded against your Account
20th Jan
6 months not 3 months

(in either case that results in a charge against your Account or a deduction from the credit or bundle allowance recorded against your Account)
Or a deduction from you bundle allowance. Doesn't have to spend your credit
21st Jan
From their website the 'Teaser Plus' tariff of £3.50 a month for unlimited calls and texts with a 2GB data allowance is also a good deal for anyone who might need a bit more data..........

rwgmobile.wales/rat…er/
(edited)
20th Jan
That reads like it is 15 per month, when in fact it is 15 for the forseeable, the sim renews every month, good deal imo, EE network as well (edited)
20th Jan
I have a few of these for trackers, smartwatchs and the kids "go out and play" plays, its not "a year" its a one off payment. they are good, no problems so far, would recommend for backup phone or things like watches (no esim with them tho)
20th Jan
It's a kind of clever ponzi scheme in a way.
First the SIM is free to early adopters. Then you sell it for £5 to the following adopters, which covers the recurring cost of phone calls / capacity lease made by the early adopters. Then £15 to the curious in search of a good deals, to finance the recurring cost generated by the first two client segments, etc.
The one keeping the hot potato are the late adopters, as RWG can change the scheme.

Am I missing something?
(TBH, I haven't read the T&C yet, so I would be happy to be proven wrong)
20th Jan
It is possible they hope that many people blow through the allowance, eventually use up the £15 credit and then either top up to PAYG any out-of-bundle costs each month or pay for an additional bundle on top of the free one.
Alternatively people pay the £15, realise after a few months the bundle is far too low for their normal usage and either go on a monthly paid bundle or leave for another network with RWG making a profit from the £15?

However, I suspect in reality what is happening is mainly that a lot of their customers sitting on the £15 one-off bundle actually don't cost them very much monthly and its sustainable so long as these new customers keep coming in the front door (i.e. as you think! ). I wouldn't be surprised if the £15 its now at is actually getting quite close to them being able to sustain the model due to natural churn.
20th Jan
Wales only?
20th Jan
No all over the uk afaik i live in Essex and have got there sim.
20th Jan
This is just a Welsh based EE MVNO that works anywhere, just like any other sim. I have used an earlier version of this deal for my backup phone for well over a year now with no problems.
Author
25th Jan
Just received my SIM card today.
Set up was quite straightforward and I also got a good reception.

So, all in all, quite happy
20th Jan
Its a one off £15 and then you get 100mins 100text 750mb data every month for life or until they change anything.
when they started out it was just free mins/text data but over the last year or so they have made it you have to pay a one off purchase it started with £5 then £10 and now £15
i have had my sim for well over a year and never paid anything for the free mins/text data.

You are in: All categories > Offers

FREE 100 mins, 100 SMS plus 750MB data£15.00
Get 100 mins, 100 SMS plus 750MB of data every month for free when you do an initial £15 top-up. Existing customers will have this bundle added to their account, new customers will be sent a new SIM to their delivery address.
RWG Mobile number (if requesting a new SIM leave blank):Quantity:Add to basket
Product descriptionOur FREE SIM gives you a 100 mins, 100 SMS plus a free data allowance of 750MB. This will renew each month until cancelled. Just do a one-off top-up of £15 to get the free allowance each month until you decide you no longer need it. Your £15 top-up will remain as credit on your account. (edited)
20th Jan
How many Sims have you got?
21st Jan
I don't think anybody has mentioned the double top up offer that's on until the end of January. Top up through their website and your £15 top up is credited at £30. (Maximum top up for doubling up is £60). You can then use your credit to buy monthly bundles if the free alliance is not enough, making the bundles effectively half price until your top ups run out, the bundles are pretty competitively priced for low to medium users.
Author
21st Jan
I think people already know about the double top up offer.....most people are probably just interested in the free allowances that you would get for "life".

I think most people already have a current contact sim card....and are just using this like a spare sim (and why not....I mean where else will a mobile provider offer you free calls, texts etc for no further commitment)......
26th Jan
Just got my SIM today, does anyone know how to activate it? I've put it in my phone but it's just showing 'No service'
26th Jan
You have to register on-line for a new account afaik then you can activate when signing up.
31st Jan
I got the SIM inserted it in phone and seems to be working ok.

How can one check the CALLS/TEXT/DATA allowances remaining? Is there an App or a number you can dial?

Its OK, I found it on their website.

To get Balance of credit, in the phone dialler
enter *669# and then the press the call button

To get balance of the FREE Bundle minutes/text/data
Send a text message to 669 with the text info ukrwg1 (edited)
31st Jan
Tried the second one to get a balance of the bundle, but all I get in response is an automated message that says the "bundle RWG UK Teaser has already been added to your account"

I've used some minutes, texts and data so it doesn't really make sense to me.
20th Jan
Anyone remember ovivo?
24th Jan
I do. Used it for a couple of years, then it went bust, so ported my number out then got my money back via chargeback. Great deal.
20th Jan
is it £15 every month?
20th Jan
The title is confusing, the text explains all.
20th Jan
The description 'Wales area' is just confusing people.
You don't need a welsh address to get this sim.
You can use the sim all over the UK.
I had the previous deal that cost nothing and came with free minutes, Data and texts each month but ported my number out due to getting the Sky mobile deal that was on here that cost nothing a month forever that included unlimited minutes hotukdeals.com/dea…772

Another reason I ported out is because I was worried about loosing my mobile number if their network went bust similar to the Ovivo sim I had a few years ago. (edited)
20th Jan
Amended title to remove area and reading T&Cs the Company is based in Newport Wales and offers a bilingual customer but there don't appear to be any restrictions based on customer address within the UK.

We've only had about three deals to date for this mobile provider, so happy to hear from existing customers and those in touch with the provider if you can share further relevant information about any aspects of the mobile service (edited)
20th Jan
Too fishy wouldn’t bother
20th Jan
Not fishy at all. They have been around a while.
20th Jan
Only 750MB of data, is that right?
20th Jan
ya, if go over it u will pay 1p per mb... I think for most this fine...
20th Jan
anyone know a sim thats cheap and has unlimited mins for an old person ? they dont need data or txts ? thanks.
21st Jan
1pMobile on EE's network has unlimited minutes and texts for £3 per month. Asda Mobile on Vodafone's network does the same for £4. (edited)
20th Jan
How does their business model work? How do they account for the open-end liability in their balance sheet?

Just kidding (sort of) but a check at the Company House's website may give a better view. Obviously, EE must have done some due diligence.
20th Jan
Their arrangement is with Now Mobile, not EE directly.
20th Jan
[deleted]
20th Jan
Works everywhere. For their payasyougo go to a paypoint to top on Now mobile. It works for my mum
20th Jan
I used it for several months for my kids dumb phones. But then it stopped working on one of them and customer service was slow and unhelpful (email reply a week later saying Is it still happening?). There's also no way to check balance/allowance online, and no itemised usage anywhere.

I ended up switching back to 1p mobile (£30/year)
20th Jan
Maybe not "online" but can be done via call/text, and they also have an app.

Did you try that?
20th Jan
They keep promising wifi calling & volte but no sign of it yet. Don't expect fast swift replies to emails or data updates. All manual. Bit behind the times. Otherwise they're ok if EE is good in your area.
20th Jan
I got this for my son. Perfect. 15 one off and you keep it.

One thing to know is that the network shows as "now" on the phone screen.

Happy and hot
21st Jan
RWG piggyback off now mobile who run the EE network. If you look at the packaging for your SIM then you'll see it's a now SIM with an RWG sticker over the top
20th Jan
Is there any way to spend the £15 on other stuff? I know some networks let you charge purchases to the bill (PSN credit, Spotify subscription, etc) but do these?

It'd bring the cost down to potentially nothing
21st Jan
I know short codes do not work. For example if you like to do the odd text competition such as ones offered by Tesco. I do & they don't offer this service.
21st Jan
Been using this for almost a year.
-One off payment.
-I paid £5 for 100 mins, 100texts and 100mb data which suffices, as my kid uses an old Nokia phone.
-slow response from CS however they’ve been good in addressing issue.
-overall good coverage.
-as others mentioned good to use in Watches, trackers or spare phone.
22nd Jan
Careful.. They cancel the package from the backend. I ended up spending all my credit... Did the 5 gbp one last July..
24th Jan
I had this for a while as per this offer, no complaints really, it just worked month after month and the balance was always available. They don't, or at least didn't a few months ago, have any app or website to check your details against, the only way I knew of checking balances was via calls to USSD numbers and texts.

All was going well until the small person went to his cousin's house with clear instructions "Make sure you're connected to WIFI whilst you're there!", needless to say, he wasn't and that quickly demolished the 750MB allowance and then ate all of the cash balance on the account. Not their fault, granted, but shows how easily you can use this up.

We've since switched to one of the Lebara offerings but no complaints with this company.
25th Jan
So what would the cost of roaming be on this sim? Or is it a UK only sim?

For instance eu countries?
Switzerland
South Africa
Barbados

Something like this should be easy to find but it isn’t. Anyone shed any light?
25th Jan
This this should help out, seems there's no roaming included in the free plans.
26th Jan
Just received my SIM today. It says there's an iOS and Android app "powered by Now" but can't find any such thing on the Google Play Store. Anyone have a clue?
26th Jan
Look at the bottom of the page they haven't really got an app but they say you can use JOYN.
Don't have very good reviews.
rwgmobile.wales/faqs/
1st Feb
New offer for February from RWG is free £10 credit for activating any of there paid plans.
20th Jan
This is a great option for those who don't want to go back & forth between Lyca and Lebara on their 1p deals, or thereabouts.
20th Jan
Your statement doesn't make sense as the Lyca or Lebara deals have lots more minutes and data included plus 100 minutes free international roaming.
20th Jan
Not sure about their business model TBH. How could they make money? Or they rely on new joiner to support existing users?
29th Jan
It's actually a similar thing in a lot of ways to what Three used to do. They used to have a "free" data only sim that would give you something like 200mb every month for nothing. I've used this for a little over a year now, have a dual sim phone so picked up two of them. I just use an app on my android to stop all unnecessary data from going in or not when on mobile data. Does the trick.
21st Jan
Seems like a repeat of Ovivo. I did alright getting in with the £5 Sims, but it didn't end well for those who followed me with the £15 Sims.
26th Jan
Sounds very similar..hope not the same directors.
20th Jan
voted cold cause I thought it was £15 a month
20th Jan
No one off payment then you get mins/text data free.
20th Jan
I bought my mother the one off £5 deal that is no longer available which has FREE 50 mins, 50 SMS plus 250MB data per month. She only uses the minutes to avoid the high call costs to mobiles on the landline.
20th Jan
I wanted to post their double data deal from these guys a few months ago, but suspected it would be rejected by the mods. Really pleased to see them on here at last. I have the ongoing free tariff and it's a great backup for when I can't get a signal on O2. Long may they continue. PS - I'm not in Wales by the way and the coverage is on EE. (edited)
20th Jan
I have the £5 SIM in my backup phone and it works great. I tried to post it as a deal on here last year but mods rejected it as they could find no reviews of the company or the SIM deal.
21st Jan
Do you think this could be used in an alarm system? We have a system that sends text alerts. But currently the sim has a monthly fee. Maybe this would work better?
20th Jan
Nothing is free these days . There is always a dark side to it .,’
20th Jan
Seems like a good backup for my tablet when no WiFi is available
20th Jan
It’s a great deal for a very low user! However I’ve been left in a mess with similar MVNOs before (Ovivo, Kontakt Mobile) who offered a good, free allowance but after a year or so they folded.
20th Jan
RWG has been going since 2015. I have had SIMs with them for almost a year now.

4G Sim deal - 100 mins, 100 SMS plus 750MB data FREE - £15 one-off payment required - services renews every month from RWG Mobile (Wales)

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261 Comments

4G Sim deal - 100 mins, 100 SMS plus 750MB data FREE - £15 one-off payment required - services renews every month from RWG Mobile (Wales)

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This deal is expired. Here are some options that might interest you:

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261 Comments