500 Debenhams Beauty Club points (worth £5) with  £4+ purchase.
247°Expired

500 Debenhams Beauty Club points (worth £5) with £4+ purchase.

29
Found 6th MayMade hot 7th May
£5 worth (500) of Beauty Club points with any skincare purchase.

Don't forget Beauty Club code for free delivery.

£5 and below items:

hotukdeals.com/vis…ice

Terms:
^One set of bonus points per customer per day. Offer applies to skincare products only. Beauty Club Card must be registered to redeem this offer. Worth is equivalent to 500 points

29 Comments

Brill! Thanks

Pay £2 for click and collect and get a £5 gift card

pinkchick1987

Pay £2 for click and collect and get a £5 gift card



'Sh3B' for free click and collect

Page not available x

debenhams.com/web…ate?storeId=10701&catalogId=10001&langId=-1&lid=%2F%2Fproductsuniverse%2Fen_GB%2Fproduct_online%3DY%2Finsearch%3D1%2Fcategories%3C%7Bproductsuniverse_59001%7D%2Fcategories%3C%7Bproductsuniverse_59001_77104%7D%2Fprice%3C10.0&ps=default&sid=*min_price

Try this

Where does it say the 500 points have been applied please ?

Doesn't confirm 500 extra points on my order either but hoping they'll be added in next 48 hours? Can anyone confirm please?

Ah just after I placed an order last week! Missed out. Heat added
Edited by: "Tiddly_fiddly" 8th May

Makinmoney

Doesn't confirm 500 extra points on my order either but hoping they'll be … Doesn't confirm 500 extra points on my order either but hoping they'll be added in next 48 hours? Can anyone confirm please?



I placed an order too but doesn't confirm about the extra points

Original Poster

My original order email said bonus points would be confirmed on despatch email, but there is no mention of any points on mine.

Base points have been added to Beauty Club, may need a few more days following despatch if everything is added then.

Plan is to wait a few days then email Debenhams, whom I've always found responsive to messages.

Original Poster

From the Beauty Club FAQ:

What do I do if I haven’t received my bonus points?Bonus Points will n … What do I do if I haven’t received my bonus points?Bonus Points will normally appear on your account balance within 2 days of your qualifying purchase. If it has been longer than that since your qualifying purchase, please contact our customer services team

Original Poster

I've just emailed the heretohelp email to chase my bonus points. Did anyone get them?

Picked my order up today. Dispatch email had no mention of bonus points and none added. Don't know whether to wait or send email. Can't see the here to help section

I ordered a Burtbees lip balm at £4 and did not get any points.After phoning them up to ask about when the points would get added on they said the lip balm wasn't classed as a skincare product but rather a beauty product so it didn't qualify for the 500 points.Well I thought it was too good to be true and I'm not too optimistic about getting the £5 click and collect voucher that I was also promised on the website when I ordered.Will probably just return the item after picking it up after collection

Original Poster

That is a shame.

I used the link in the promotion email, which took me to a certain list of products. I didn't deviate from that screen.

I'm emailing with them about this now, I may just argue the toss to see if it goes anywhere.

I chose a Burt's Bees lipbalm which I'd wanted to try, and I used my Debenhams MasterCard to pay, so not a big loss for me, just a disappointment.

Original Poster

I have had a positive response to my email, been told points will be added within 24 hours.

Lady_Luck

I have had a positive response to my email, been told points will be … I have had a positive response to my email, been told points will be added within 24 hours.



​Thanks for your feedback will give it a go via email once again to see if I have better luck this time.
Update. .rang them again asking why my 500 points haven't been added and this time got a much friendlier customer service representative who sent the request off and said that the points should be added after 24/48 hours as long as I keep my item.
Thanks op once again
Edited by: "maani12" 12th May

Just collected my order and got the £5 voucher as well

Got email this morning saying points will be added in 48 hours. please post when they arrive. Thanks Lady- Luck.

Banned

Has anyone else ordered the face masks? I ordered one which should be ready to collect this afternoon but no points in my account yet.

Banned

Never mind, just checked again and I have 515 points now ☺️. Also used the code SH3B for free click and collect and will get a free £5 gift card too. Great deal.

Thanks op I've had the 500 added today
Just ordered another lip balm as today is the last day for this promotion

Lady_Luck

I've just emailed the heretohelp email to chase my bonus points. Did … I've just emailed the heretohelp email to chase my bonus points. Did anyone get them?



No points received on a £16.50 Clinique order. Emailed them today.

Original Poster

I've chased them as still no points; now told they'll automatically be applied on the 17th.
Wonder what the third excuse will be lol!

I've had 2 lots of 500 points added to my account so far and waiting for one more....

Did this offer 3 times over the promotional period.

Twice the 500 points went on at the same time as the normal points but the other item gave me the standard points with nothing showing several days later. Didn't bother chasing up but the missing 500 points for that third item were added on the 17th May (day before the statement day) without any email/call from me.



Original Poster

Customer Services added £5 in instant reward money for me in the end.

Lady_Luck

Customer Services added £5 in instant reward money for me in the end.



​I actually got my 3rd lot of points added as well but had to phone them for it
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