500 minutes - 1000 texts - 1gb 4G data - 30 days sim only contract @ Plusnet Mobile £5.00 month
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500 minutes - 1000 texts - 1gb 4G data - 30 days sim only contract @ Plusnet Mobile £5.00 month

46
Found 9th Jun 2017Edited by:"szaman81"
500 minutes
1000 texts
1gb 4G data
30 days sim only contract

Inclusive minutes include calls to UK landlines starting 01, 02 or 03, voicemail and any UK mobile network.

Inclusive standard text messages are available to use to any UK mobile network.

UK based customer service
Smart Cap
No additional tethering charges

Free delivery

£5.00 month

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Top comments
ldee46

pants customer service



​Is there are mobile network or MVNO with good customer service? All are awful.
Cold - Nothing to do with a PS4.
46 Comments
pants customer service
ldee46

pants customer service



​Is there are mobile network or MVNO with good customer service? All are awful.
ldee46

pants customer service



Never had an issue when contacting them. Very helpful, and sorted in minutes, rather than the hours and multiple calls you get with other providers.

It'll only affect a few people, I guess, but it's worth pointing out this bit in the T&Cs.

4.1. You must:4.1.1. only use the services for personal use (so you can’t … 4.1. You must:4.1.1. only use the services for personal use (so you can’t use the services to run your own business although occasionally accessing work emails is okay); [...]


They go through the EE network, I think - I don't know whether that's good or bad, to be fair.
Last plusnet deal on here was great too, but having had my card "declined" 5 times, I gave up. Only to find they had taken the payment from me 5 times. Took weeks to get the money back too, they said it was impossible for them to have taken the payment when the system said declined. Stay clear if you don't like unnecessary hassle
Will this work in a EE locked iphone 5c? Thanks.
Cold - Nothing to do with a PS4.
pompey77

Will this work in a EE locked iphone 5c? Thanks.


My wifes Plusnet sim works fine in an EE locked iphone 6s so I can't see you having any problems.
Also if you got your iphone on contract and it's now expired EE will unlock it for free this also applies if you bought it of them on payg and have proof of purchase which we don't have because it was bought second hand.
ldee46

pants customer service


They answered and sorted my query within two minutes yesterday, great service
bendaw

They answered and sorted my query within two minutes yesterday, great … They answered and sorted my query within two minutes yesterday, great service


And UK based staff last time I needed to call them
Awful customer service and their ancient usage checking methods are extremely annoying
staying away from them as I heard so much bad reviews in hkud. price is good, but if you are stuck, then you are.
bendaw

They answered and sorted my query within two minutes yesterday, great … They answered and sorted my query within two minutes yesterday, great service



​they are great with internet. I got a sim then found out it was a reused number and I kept getting calls for someone else, raised issue with them and they said it be 15 quid to change number, after I moaned they said they would do it for free. four days later after having a variety of calls for someone else, I called them back and they said they now couldn't change my number after all and would not supply another SIM card. told me to call back in a few weeks! I swiftly ended contract and went to tesco mobile SIM only. they still send me emails each month telling me I am owe them nothing!
Dam went for the slightly larger id mobile deal but would have prefered plusnet as it uses EE which has way better signal and speeds.
I get this for £3.99 with TPO I think?
I got this deal last month and I have to say the reception is rubbish in my area.
paulandpam1

My wifes Plusnet sim works fine in an EE locked iphone 6s so I can't see … My wifes Plusnet sim works fine in an EE locked iphone 6s so I can't see you having any problems.Also if you got your iphone on contract and it's now expired EE will unlock it for free this also applies if you bought it of them on payg and have proof of purchase which we don't have because it was bought second hand.



​Excellent! Thanks for your'e help.
*your
Seem to have a problem connecting calls don't know whether its ee or my phone i only got a nokia 106 so a burner phone! Anyone had any issues?
I wanted more data, so using online chat Plusnet price matched iD Mobile's 1.5GB data, 250 mins and unlimited texts for £5 a month. I set a price cap of £2 to avoid any unexpected high bills.
I'm having problems since switching to be honest. Totally my own fault though. I was with EE for ages i had a few problems but knew no better as I'd been with them for years. Moved to giff gaff (O2) and was a great reception. Now with plusnet (EE) back to problems. I thought EE had nearly 100% coverage
mivanpy

I'm having problems since switching to be honest. Totally my own fault … I'm having problems since switching to be honest. Totally my own fault though. I was with EE for ages i had a few problems but knew no better as I'd been with them for years. Moved to giff gaff (O2) and was a great reception. Now with plusnet (EE) back to problems. I thought EE had nearly 100% coverage


EE has the largest 3G and 4G networks in the UK. No network offers 100% geographical coverage, however.

You could be just very unlucky and be in an area where O2 and/or Vodafone happen to have better reception than EE.
I have a Vodafone work phone and EE personal phone. I live in NW London Zone 2. Both have pretty poor reception inside the house.
preecey

EE has the largest 3G and 4G networks in the UK. No network offers 100% … EE has the largest 3G and 4G networks in the UK. No network offers 100% geographical coverage, however.You could be just very unlucky and be in an area where O2 and/or Vodafone happen to have better reception than EE.



It seems that way! But being in a major city just seems strange.
ldee46

pants customer service



​they are simply speaking ****
szaman81

\x09\x09\x09\x09\x09\x09500 minutes1000 texts1gb 4G data30 days sim only … \x09\x09\x09\x09\x09\x09500 minutes1000 texts1gb 4G data30 days sim only contractInclusive minutes include calls to UK landlines starting 01, 02 or 03, voicemail and any UK mobile network.Inclusive standard text messages are available to use to any UK mobile network.UK based customer serviceSmart CapNo additional tethering chargesFree delivery£5.00 month

I have had one of these accounts for my daughter for a while now poss almost a year. Fantastic customer service. Far better than the big suppliers EE etc... nothing too much trouble new sims sent out change of plan any thing no bother with polite responder. Works on EE network so no network issues at all. Great tariff for kids with first mobiles or people who only need texting calling. I would defo recommend
When your account is working correctly its fine....but i have to agree with the comments regarding their terrible customer services. Me...i asked to change tarriff...it didn't work. Didn't work a 2nd time they put it through and by that time i have to wait another month. If its not correct this month i'll be jumping ship no matter how cheap their tariffs are.
been with them 2 months no issues beat my previous provider by 8 pound 50 better and faster connection cant fault them as yet! can live with fiver a month
I believe Quidco are currently offering £7.50 cashback on this £5 per month Plusnet sim only deal.
aLV426

I get this for £3.99 with TPO I think?



​Indeed, they piggyback off Three though (instead of EE with Plusnet). Probably not an issue but EE supposedly have better coverage
I got this deal a couple of months ago for both my wife and I, switched from O2. Wish I hadn't now as the signal coverage for my area is non-existent and I'm constantly getting "no service". With O2 it was almost full signal all the time. I live in Kent and have found the signal all over the county to be much worse than O2, so if you live in kent you should avoid. No point in having a decent amount of minutes and data if you never have the signal to use them!

The Plusnet signal strength checker came back as being "good" for both 4G and 3G in my area too!
Edited by: "dpdg99" 16th Jun 2017
chancooluk

Is there are mobile network or MVNO with good customer service? All are … Is there are mobile network or MVNO with good customer service? All are awful.


Tesco mobile and Giffgaff (both work off 02 network) have consistently topped the customer service surveys for at least the past 5 or 7 years. Recently Asda mobile has got great reviews as well
please note tpo is £3.99 and you get £2 cashback from quidco + 10% to your chosen charity!
Edited by: "tulmod" 16th Jun 2017
chancooluk

​Is there are mobile network or MVNO with good customer service? All are … ​Is there are mobile network or MVNO with good customer service? All are awful.



Never had a issue with Life or Plusnet or Tesco customer services, mixed bag in EE and Three network and complete waste of space in Vodafone and Virgin media
I was going to say this was a good deal, but phoned up iDMobile and they put me on 250/5000/1.5gb for £5 a month.
This deal to me looks like the life mobile deals going about a while ago.

If I remember right turned out that EE wasn't giving life mobile the same quality of voice calling as the full customers were getting. My phone showed 4/5bar and time after time calls dropped or just wouldn't connect.

So I wouldn't be jumping on a deal like this again will stick to main suppliers. That's my advise anyways for what's its worth.
If your a Sky customer, they are doing UC, UT and 1gb on 12 months sim only for £5 per month.
I've been using them for a few months now, their fb customer service is amazing, they sorted something out for me at midnight within a couple of minutes of msging them on facebook but one issue I have is when any bank from lloyds banking group ring me for verification my phone sends it to voicemail so I cant do any transfers or set up banking apps has anybody else had this issue? They cant help because I dont know the number which they use and the banks wont give it to me.
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