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800 mins 1600 texts + Unlimited Bolt On - O2 Simplicity, 1 month contract, £19.58/month
800 mins 1600 texts + Unlimited Bolt On - O2 Simplicity, 1 month contract, £19.58/month

800 mins 1600 texts + Unlimited Bolt On - O2 Simplicity, 1 month contract, £19.58/month

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Hi everyone,

I think this is probably a glitch on their site but I've phoned O2 and they have confirmed the details of my tariff for me as being the above.

Basically the normal offer is for 600 mins and 1200 texts (as is already a deal on here) on a 1 month contract. If you go through the online shop, you'll see that the 800 min 1600 text deal shows up as a 12 month contract...

HOWEVER... if you go through the Upgrade Online procedure like I did on Saturday you'll notice that both the 600 and 800 min contracts show up as 1 month!

I phoned O2 once I'd completed my upgrade to double check I was going to get what I'd signed up for on the site and the man didn't seem to think so (but he couldn't check until the transaction had fully gone through - til today) so I phoned up again just now and she confirmed that I was on a 1 month contract for the 800 mins and 1600 texts.

You can't get this deal through over the telephone and as far as I know it'll only work if you "Upgrade Online'

Good luck to everyone!

13 Comments

Great offer wish I had decent handeset to go along with.

I can't see it. Am I doing something wrong or have they fixed it?

Original Poster

the porter;4527105

That's a 12 month contract you've signed up for not a rolling 1 month



Here is a copy/paste of my allowance:

available this month used to date remaining this month
Inclusive allowance - minutes
800 minutes. 516:08 00:00 516:08
Inclusive allowance totals 516:08 0:00 516:08
Inclusive allowance - messages
800 Messages. 516 0 516
800 Online double messages. 516 0 516
50 free text messages (3 month offer) 32 13 19
Inclusive allowance totals 1064 13 1051

Original Poster

Femstar;4527111

I can't see it. Am I doing something wrong or have they fixed it?



Just went through the upgrade procedure again:

Click Upgrade Online, enter your mobile, enter the code they send you.

This is how it looks on my screen:

rapidshare.com/fil…png

Great deal - if I hadn't just renewed my landline with Virgin i'd scrap it along with the Virgin mobile deal and take this on for less than I'm paying now - heat added

Must be for particular customers then. Defo only see 12 month options.

not available for pay as you go customers so is this if you only have a contract? tells me to phone up ?

Original Poster

Yes, only for contracts I'm afraid.

showing only 12 month contracts when trying to upgrade my rolling contract to what you said was there...

Original Poster

Hmm maybe this is only for people coming off an 18 month contract then?

Or maybe they've fixed their site.... :-s

My upgrade retention offer/plan after 12months on 200mins/200sms 12months free w880i e2save offer:
hotukdeals.com/for…e=8

Sorry posted to wrong thread.

You have to have an upgrade code, to get 800 minutes monthly. If you are already on a monthly contract log in to your account and then upgrade!
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