All Dell XPS and Alienware laptops 0% 12 months finance and additional £120 off code @ Dell
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All Dell XPS and Alienware laptops 0% 12 months finance and additional £120 off code @ Dell

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Found 18th Jan
Saving code (SAVE120) expires 21st Jan. 0% 12 months finance (PayPal) expires 31st Jan! Hope this helps a few people.

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RidleyDeckard18th Jan

Wouldn’t touch a Dell to save my life. We had 8 at our company a few years …Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund. Save you money and time don’t buy Dell or Alienware.


So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.
Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund.
Save you money and time don’t buy Dell or Alienware.
Edited by: "RidleyDeckard" 18th Jan
darthbacca3718th Jan

Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for …Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for work...and this has tempted me.Have heat OP!


I got the XPS 13 i7-8550U, 16GB, 512GB last week. Currently using it now for work and it’s brilliant. Got it hooked up to a docking station (WD15) and the U2518D monitor.

Before buying, I suggest using the chat function and seeing what their best price is. You may get an extra £50-100 off via an agent. No harm in asking? Check how this additional discount compares to Topcashback and Quidco too of course.
cannibalwombat16 m ago

So an entire brand is rubbish on the basis of a bad experience with one …So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.



Indeed! Sounds like a very bad engineer. I've had plenty of Dell's over the years and the 3 engineers we've had have always been friendly, proficient and take pride in what they do - no issues after a repair has been done.

Not only that, but if you're still in warranty with Dell, they will organise a refund or replacement if they can't repair it - I recently had an XPS laptop fully refunded after 2.5 years (obviously in warranty) since Dell couldn't address the issues I was experiencing after multiple mobo repairs.
81 Comments
should be in vouchers ?
Links not working for me. Got a direct link?
Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund.
Save you money and time don’t buy Dell or Alienware.
Edited by: "RidleyDeckard" 18th Jan
Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for work...and this has tempted me.

Have heat OP!
RidleyDeckard18th Jan

Wouldn’t touch a Dell to save my life. We had 8 at our company a few years …Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund. Save you money and time don’t buy Dell or Alienware.


So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.
cannibalwombat9 m ago

So an entire brand is rubbish on the basis of a bad experience with one …So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.


Just over a week ago Dell took £420 out of my account, for an item I didn't buy, and took over a week to refund it, theres another experience for ya.
I bought a cheap dell laptop on a deal 4.75 years ago still going strong and updated to windows 10 np cost 175
cannibalwombat16 m ago

So an entire brand is rubbish on the basis of a bad experience with one …So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.



Indeed! Sounds like a very bad engineer. I've had plenty of Dell's over the years and the 3 engineers we've had have always been friendly, proficient and take pride in what they do - no issues after a repair has been done.

Not only that, but if you're still in warranty with Dell, they will organise a refund or replacement if they can't repair it - I recently had an XPS laptop fully refunded after 2.5 years (obviously in warranty) since Dell couldn't address the issues I was experiencing after multiple mobo repairs.
RidleyDeckard21 m ago

Wouldn’t touch a Dell to save my life. We had 8 at our company a few years …Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund. Save you money and time don’t buy Dell or Alienware.


I love my XPS. Just saying.
RidleyDeckard21 m ago

Wouldn’t touch a Dell to save my life. We had 8 at our company a few years …Wouldn’t touch a Dell to save my life. We had 8 at our company a few years ago, they called up saying they had replace all the motherboards under warranty. After their engineer came out, he left a dozen screws on the side from inside the machines, one had the monitor ribbon sticking out of the side. Four kept bluescreening and rebooting, the other four refused to turn on. We got a full refund for all 8 even though we’d had them for 12 months. Then one of the guys in the office bought a Alienware laptop, after 10 months of crashing and blue screens they sent out the same service engineer to fix it. Again, he left internal cables sticking out of the side and it still kept crashing. He also got a full refund. Save you money and time don’t buy Dell or Alienware.

ritchiedrama8 m ago

Just over a week ago Dell took £420 out of my account, for an item I …Just over a week ago Dell took £420 out of my account, for an item I didn't buy, and took over a week to refund it, theres another experience for ya.


Ah well in that case, Dell are all bad and can feck off.
darthbacca3718th Jan

Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for …Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for work...and this has tempted me.Have heat OP!


Check the outlet. I just bought the 9360R for £1015 with their 10% new customer discount last week.
i7 8th gen, 16gb RAM and 512gb SSD. I'm still for it to be dispatched though... Its almost as if they're trying to source the parts for it as delivery is expected by the 24th!
darthbacca3718th Jan

Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for …Op dont do this to me. Ive been looking at the i7 16GB XPS 13 for work...and this has tempted me.Have heat OP!


I got the XPS 13 i7-8550U, 16GB, 512GB last week. Currently using it now for work and it’s brilliant. Got it hooked up to a docking station (WD15) and the U2518D monitor.

Before buying, I suggest using the chat function and seeing what their best price is. You may get an extra £50-100 off via an agent. No harm in asking? Check how this additional discount compares to Topcashback and Quidco too of course.
cheaperbythe1251 m ago

Indeed! Sounds like a very bad engineer. I've had plenty of Dell's over …Indeed! Sounds like a very bad engineer. I've had plenty of Dell's over the years and the 3 engineers we've had have always been friendly, proficient and take pride in what they do - no issues after a repair has been done.Not only that, but if you're still in warranty with Dell, they will organise a refund or replacement if they can't repair it - I recently had an XPS laptop fully refunded after 2.5 years (obviously in warranty) since Dell couldn't address the issues I was experiencing after multiple mobo repairs.


Dell are one of the best for customer service, way better than HP in after-sales and original build quality in my opinion. Nothing is perfect, but Dell are one of the best for PCs (e.g. excluding Apple Macs, which are fine but ridiculously expensive, unserviceable and a 1-year warranty is abysmal). Once you get through the frustration of telephone support, they usually know what they're talking about and will quickly pinpoint the issue(s). I can't say I've ever had a really bad experience other than continual hinge failure on the early Alienware M11x and even then I got a full refund and just bought the R3 which I still use now.
Good deal, the laptops are alright from Dell, no major problems. It's just that you will pay a fair bit for the cheapest components to match the specification. I have an alienware desktop and had to replace a graphics card due to poor air flow and thus overheating. The service is not great, in warranty you can get things fixed if you send it off somewhere, or out of warranty they don't care and just want you to pay £100 to extend the warranty. I used to love Dell, but now they have grown into a massive monster, components, hardware and service is not so great considering the mass of competition out there.

Good deal on your part OP, it's just that if you want a good spec laptop at a good price from a company that doesn't just see you as digits on a balance sheet, you can do better.
deleted5795918th Jan

I call BS on this story...I've had numerous Dells all worked fine,. except …I call BS on this story...I've had numerous Dells all worked fine,. except the last one i bought from the outlet had a faulty fan which made aloud clicking noise, engineer came next day fixed it in my house in an hour and even replaced both fans to make sure and cant tell it was ever opened.


Honestly, it isn’t BS, it is 100% true. There customer service was fine, they didn’t even argue when I asked for a refund for all 8 laptops. The engineer however needs to be sacked.

Just found the picture of one the laptops the engineer said he had fixed.

33088350-cEi17.jpg
Edited by: "RidleyDeckard" 18th Jan
cannibalwombat1 h, 30 m ago

So an entire brand is rubbish on the basis of a bad experience with one …So an entire brand is rubbish on the basis of a bad experience with one dodgy engineer? OK then.


Exactly, what a ridiculous post that was. They even said it themselves:

"they called up saying they had replace all the motherboards under warranty"

"We got a full refund for all 8 even though we’d had them for 12 months."


So Dell were proactive and when things went wrong, went above and beyond by giving them their money back.

Seems to me that Dell are definitely a fantastic option to consider. Sounds like the poster doesn't value their own life much if they wouldn't go near such a "terrible" company in the event that their own demise was imminent....


.
Edited by: "WBRacing" 18th Jan
I have so say I loved my XPS15 and I love my Alienware 14 even more. Had it 4 years and still going strong.
I’ve had 2 HP’s in the past, an Asus and a Sony Vaio and they were awful by comparison. Lasting 2 years tops.
WBRacing5 m ago

Exactly, what a ridiculous post that was. They even said it …Exactly, what a ridiculous post that was. They even said it themselves:"they called up saying they had replace all the motherboards under warranty""We got a full refund for all 8 even though we’d had them for 12 months."So Dell were proactive and when things went wrong, went above and beyond by giving them their money back. Seems to me that Dell are definitely a fantastic option to consider. Sounds like the poster doesn't value their own life much if they wouldn't go near such a "terrible" company in the event that their own demise was imminent.....



uk.trustpilot.com/rev….uk
roshambo1 h, 14 m ago

I got the XPS 13 i7-8550U, 16GB, 512GB last week. Currently using it now …I got the XPS 13 i7-8550U, 16GB, 512GB last week. Currently using it now for work and it’s brilliant. Got it hooked up to a docking station (WD15) and the U2518D monitor.Before buying, I suggest using the chat function and seeing what their best price is. You may get an extra £50-100 off via an agent. No harm in asking? Check how this additional discount compares to Topcashback and Quidco too of course.


I was told via chat they can offer 2% off no questions asked
I was simply offering my two pence worth having had experience of 9 Dell laptops in the last two and a bit years. The fact that they broke all 9 in two separate visits is why I won’t touch them. The build quality of the machines was poor, half of them were crashing before the motherboards were replace and that was supposed to fix it. While I do give credit to the customer service for a full refund, it took my guy with the Alienware 11 months to get a refund for a machine that never worked properly, that’s hardly good customer service. He replaced it with an MSI and it has worked properly since day 1.
As a brand I personally find the Dell specs aren’t great, the build quality to be poor and the other laptops supplier to be much more competitively priced. If you like your Dell then I’m happy for you, but I’m not buying another one.
PeterGalbavy4 m ago

Says the £120 expires on the 21st, not 31st:"Save £120 on select Inspiron, …Says the £120 expires on the 21st, not 31st:"Save £120 on select Inspiron, XPS and Alienware PCs with code SAVE120. Hurry, offer ends January 21st.Shop Premium Event |Click to Chat or Call: 0800 085 49 61 (Mon - Fri: 8 AM to 8 PM)"


Read the OP again, says PayPal 0% credit ends 31st
RidleyDeckard18th Jan

I was simply offering my two pence worth having had experience of 9 Dell …I was simply offering my two pence worth having had experience of 9 Dell laptops in the last two and a bit years. The fact that they broke all 9 in two separate visits is why I won’t touch them. The build quality of the machines was poor, half of them were crashing before the motherboards were replace and that was supposed to fix it. While I do give credit to the customer service for a full refund, it took my guy with the Alienware 11 months to get a refund for a machine that never worked properly, that’s hardly good customer service. He replaced it with an MSI and it has worked properly since day 1.As a brand I personally find the Dell specs aren’t great, the build quality to be poor and the other laptops supplier to be much more competitively priced. If you like your Dell then I’m happy for you, but I’m not buying another one.



Dell are okay until the machines go wrong, I have had to send back two laptops as they were faulty. One was dealt with superbly by the agent she was excellent.

The other was a damn nightmare in the end I had to threaten S75 credit card claim - then they did something, even rejected it as faulty the day it arrived by e-mail and by phone and they still told me that my customer rights did not apply as they were an American company and UK law did not apply to the transaction.

XPS8920 developed a fault , spent three hours on the phone after trying everything and they diagnosed faulty motherboard, I have next day business support and the replacement was promised for two days later, day off work taken and nothing.
Support say no parts and that someone probably should have contacted me, but they forgot. Three days later after four more phone calls and seven e-mails they have agreed to pick it up and refund me.

So long story, I have four desktop dell's and five laptop's with a failure rate of three others so a failure rate of 20% safe to say I will be purchasing elsewhere.

When they work they are good machines, when they go wrong it is pot luck as to the agent you deal with.

Yes too long and not worth reading :-)
Shame all the graphics cards suck on the £1000 - £1500 range
Edit: Appears to work on Alienware too!
Edited by: "Smoey" 18th Jan
Love dell. I'm using my sister's xps she bought 7.5 years ago when she went uni and it still keeps up with most laptops!
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deleted864239
Love the Dell XPS 15. My go-to Ubuntu laptop.
mcaf12333 m ago

I was told via chat they can offer 2% off no questions asked



shall be contacting them via chat
when the people will stop to comment about some Make,model and etc...
We are here to see and speak for the price!!! and only the price.... deal=price , we don’t comment which size screen is better, which colour is better,which processor is better and etc...
Judging an entire organisation on one bad employee is ridiculous. I've had positive experiences with Dell engineers. Doesn't mean I think they're all good. But conversely if one was bad, I wouldn't jump to the conclusion that they're all bad. Sample size is important. Otherwise it's just faulty logic.
looking nice
deleted86423918th Jan

Love the Dell XPS 15. My go-to Ubuntu laptop.


I would have gone for the 15 if it had an 8th gen chip in it. But I also need portability so 13 probably better in the long run.
Personally holding out for the XPS 15 2-in-1, but not a bad deal. 0% finance is a winner for a lot of people at these prices, too.
Smoey52 m ago

Shame all the graphics cards suck on the £1000 - £1500 range Edit: A …Shame all the graphics cards suck on the £1000 - £1500 range Edit: Appears to work on Alienware too!


dell.com/en-…705
GTX 1060 in this. Great machine, I just bought the UHD version.
Is nobody concerned about the Intel chips security flaws..? I mean it sounds like a hardware problem, so may not be the best time to go spending money on a new laptop.
plewis002 h, 40 m ago

Dell are one of the best for customer service, way better than HP in …Dell are one of the best for customer service, way better than HP in after-sales and original build quality in my opinion. Nothing is perfect, but Dell are one of the best for PCs (e.g. excluding Apple Macs, which are fine but ridiculously expensive, unserviceable and a 1-year warranty is abysmal). Once you get through the frustration of telephone support, they usually know what they're talking about and will quickly pinpoint the issue(s). I can't say I've ever had a really bad experience other than continual hinge failure on the early Alienware M11x and even then I got a full refund and just bought the R3 which I still use now.


Looks like we have a Celebrity Death Match on our hands ... (and for all the wrong reasons)
just checked i can get £2000 paypal credit was looking to get the dell xps15 sooo tempted !
Seems to be select laptops with £120 via code but cannot see which ones?
justfluke26 m ago

Is nobody concerned about the Intel chips security flaws..? I mean it …Is nobody concerned about the Intel chips security flaws..? I mean it sounds like a hardware problem, so may not be the best time to go spending money on a new laptop.


The intel chip security flaw is virtually a none issue on personal devices, far more critical on chips that are sharing workloads from multiple virtual machines. Assuming you don't share your device with risky individuals, and if you HAVE to do that just log out and turn off the device first
HeAT ADDED thANKS m8!!!!!!!!
Was looking at the DELL XPS 15 15.6 in Currys at lunchtime, lovely piece of kit. But silly price at about £1500 with the 7th gen processor!! Surely the prices should have dropped by now with the 2018 models releasing?

Are the 8th gen chips available in the XPS 15 yet?
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