Apple Mac now with extra 3 years guarantee  with no extra cost @ John Lewis
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Apple Mac now with extra 3 years guarantee with no extra cost @ John Lewis

34
Found 21st Jul 2016
Buy any Apple Mac from John Lewis and enjoy not 1, not 2 but 3 years of guarantee at no extra cost!
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Love John Lewis,IMO their customer service is second to none
Biggunspaul

Love John Lewis,IMO their customer service is second to none



Totally agree with you. Oh even she agrees too!!

http://i.f1g.fr/media/ext/orig/www.lefigaro.fr/medias/2009/04/20/2c00d9fe-2d84-11de-9658-77c0b6fbc8c8.jpg
Or get it from Apple with 3 years warranty and free phone tech advice with student discount.
Hot. I noticed Currys recently started offering a 3 year warranty on Macs as well, so John Lewis have matched it. I'd rather have JL for aftercare.

Interesting they have both started doing this - pretty aggressive move considering Apple sell pricey AppleCare in their own stores.
I wouldn't mind if someone from Notts wants it provided I keep the headphones
Jiwani80

Or get it from Apple with 3 years warranty and free phone tech advice … Or get it from Apple with 3 years warranty and free phone tech advice with student discount.



Good if you are student
Interloper

Hot. I noticed Currys recently started offering a 3 year warranty on Macs … Hot. I noticed Currys recently started offering a 3 year warranty on Macs as well, so John Lewis have matched it. I'd rather have JL for aftercare.Interesting they have both started doing this - pretty aggressive move considering Apple sell pricey AppleCare in their own stores.



John Lewis have been doing 3 years warranty on and off for quite some time,way before currys anyway.

Dare I say it but I'd rather have just 1 years warranty from John Lewis than 10 years from currys,as currys are the pits when it comes to returns/faults/customer service.They will do everything in their power to get out of refunding/fixing an issue,where as John Lewis will go above and beyond to sort the issue out.Well that's been my experience anyway

Edited by: "Biggunspaul" 21st Jul 2016
It is a great deal if you want a standard Mac. If you want to make it "better" add more fusion memory, etc it does not give you the option. Ended up getting one from Apple and they do offer great customer service too
Jiwani80

Or get it from Apple with 3 years warranty and free phone tech advice … Or get it from Apple with 3 years warranty and free phone tech advice with student discount.



​Could be wrong but don't you have to pay for 3 year warranty as student now, at £99? It coincided with general student discount dropping from 15% to 10% to offset the cost of the 'free' beats.
Also for anyone looking to buy an apple product from them it's worth looking at their added care as it covers you for 3 years normally for accidental damage.

I managed to get 3 years accidental damage cover for only £50 for my 12.9 inch iPad Pro,which is roughly £16 a year,can't go wrong at that price.
since the guarantee is normally 12 months, you only really get an extra 2 years not 3.
Just sayin'!
Edited by: "applebyJedi" 21st Jul 2016
applebyJedi

since the guarantee is normally 12 months, you only really get an extra 2 … since the guarantee is normally 12 months, you only really get an extra 2 years not 3.Just sayin'!



Well technically you still getting 3 years from JL as it will be covered by JL as well if anything wrong.
Anyway if your Mac is broken within the first year and you have bought it in JL. Will you bring it to JL or Apple?
It was awesome when you could buy Apple products from the official Apple UK website 'as a student' if you had the special *link*

Knowledge of it was like Fight Club though - "first rule about fight club is you dont talk about fight club"... then some bone head posts the way to do it on HotUKDeals. Now Apple have fixed the website and you cant do it anymore

You have to register as a student and provide proof now. Some people are tools.
Edited by: "stuartjohnwhitehead" 21st Jul 2016
Currys used to have some great deals when used in conjunction with o2 etc, I ended up buying a MBP 13.3 Retina with 256GB for about £750 a couple years back, o2 were offering £100 off £1000 spend in there and Currys were offering £150 cashback on Macbook purchases.
harryg001

​Could be wrong but don't you have to pay for 3 year warranty as student n … ​Could be wrong but don't you have to pay for 3 year warranty as student now, at £99? It coincided with general student discount dropping from 15% to 10% to offset the cost of the 'free' beats.



Yes, the old 'free applecare' deal is dead unfortunately. It was a specially negotiated deal between Apple and the universities which now seems to have lapsed and by the looks of it hasn't been renegotiated.

Don't think its death was linked specifically to getting the beats headphones for free as when I bought mine four years ago I got special pricing + the annual 'Back to School' promotion at the time (£75 iTunes voucher).
AppleCare in an iMac is the best £139 you will ever spend ... So much a a few dead pixels and an Apple technician is at your house replacing the screen... Its pricey on the MacBooks mind.

Also John Lewis warranty wont cover business use and Currys will...
Misleading headline. Extra 2 years not 3
I want a reduction not extra guarantee COLD
Biggunspaul

Love John Lewis,IMO their customer service is second to none



Purchased a macbook rose gold last week. Phoned to see if they would honour the 3 year warranty, as they do with price drops - nope!

Will be returning it and repurchasing it. Disappointed with their poor customer service.
B4LKN

It is a great deal if you want a standard Mac. If you want to make it … It is a great deal if you want a standard Mac. If you want to make it "better" add more fusion memory, etc it does not give you the option. Ended up getting one from Apple and they do offer great customer service too



What is 'fusion memory'? If you mean a fusion HDD then it's pointless, just get the cheapest iMac and get an external SSD running through USB3 as your main drive.
I would just buy from Apple direct and use the Consumer Credit Act if anything goes wrong. I've done it with my iPhones. Being the most expensive devices on the market, they'd have no chance in court.
cossy3

I would just buy from Apple direct and use the Consumer Credit Act if … I would just buy from Apple direct and use the Consumer Credit Act if anything goes wrong. I've done it with my iPhones. Being the most expensive devices on the market, they'd have no chance in court.



Isn't the consumer credit act 6 years of warranty but that is cos we are in EU right? Hopefully it still stay even we leave the EU.
problemuser

Yes, the old 'free applecare' deal is dead unfortunately. It was a … Yes, the old 'free applecare' deal is dead unfortunately. It was a specially negotiated deal between Apple and the universities which now seems to have lapsed and by the looks of it hasn't been renegotiated. Don't think its death was linked specifically to getting the beats headphones for free as when I bought mine four years ago I got special pricing + the annual 'Back to School' promotion at the time (£75 iTunes voucher).



Is this recent?I bought my macbook around 2 months ago while still at uni and have 3 years free applecare warranty plus the discount of 12%. if you were to buy it now you'd get all that plus the Beats headphone promotion.
WalterSmith

Purchased a macbook rose gold last week. Phoned to see if they would … Purchased a macbook rose gold last week. Phoned to see if they would honour the 3 year warranty, as they do with price drops - nope!Will be returning it and repurchasing it. Disappointed with their poor customer service.



Did you order it online ?

If so call them again and just say what you've just said.

When I purchased my iPad Pro I got 2 year warranty and the extra damage cover cost me £100,A few days later and I noticed that they were doing the 3 year warranty and extra damage cover was one only £50.I called them up at around 23.45 and within a few minutes they guy on the other end of the phone had refunded me £50 for the damage cover and upped the warranty,not that it needed changing because the damage cover was for 3 years.

Dont know many places that have customer service lines open from 7am until midnight 7 days a week

cossy3

I would just buy from Apple direct and use the Consumer Credit Act if … I would just buy from Apple direct and use the Consumer Credit Act if anything goes wrong. I've done it with my iPhones. Being the most expensive devices on the market, they'd have no chance in court.



Wouldn't it be easier just to buy from a company that is advertising longer warranty,then at least you haven't got to threaten them with court action/attend court to get your apple device fixed.
stuartjohnwhitehead

It was awesome when you could buy Apple products from the official Apple … It was awesome when you could buy Apple products from the official Apple UK website 'as a student' if you had the special link. Some bone head posts the way to do it on HotUKDeals. Now Apple have fixed the website and you cant do it anymore. You have to register as a student and provide proof now. Some people are tools.


With the new tuition fees of £9,250 per annum students need any discounts they can get. If enough people fraudulently abuse the student discount systems companies might pull the plug altogether so better than they make it harder for the fraudsters than close it all together.
matty182

Is this recent?I bought my macbook around 2 months ago while still at uni … Is this recent?I bought my macbook around 2 months ago while still at uni and have 3 years free applecare warranty plus the discount of 12%. if you were to buy it now you'd get all that plus the Beats headphone promotion.



Looks like you got it by the skin of your teeth. I can't find the news article from the time but here's a reddit post from a month ago when the news hit:
Reddit


Edited by: "problemuser" 21st Jul 2016
AppleCare is only £139 for the full three years, with telephone support and all repairs are carried out by Apple, in their store workshops. John Lewis would send you to apple in year 1, and they send to third parties for a couple of weeks for repair - Free service, but very different.
Biggunspaul

Did you order it online ?If so call them again and just say what you've … Did you order it online ?If so call them again and just say what you've just said.When I purchased my iPad Pro I got 2 year warranty and the extra damage cover cost me £100,A few days later and I noticed that they were doing the 3 year warranty and extra damage cover was one only £50.I called them up at around 23.45 and within a few minutes they guy on the other end of the phone had refunded me £50 for the damage cover and upped the warranty,not that it needed changing because the damage cover was for 3 years.Dont know many places that have customer service lines open from 7am until midnight 7 days a week




Called again - before 8am so nice to see them up and working so early!

Told the same story but this time if you've signed in using your AppleID you can't return it ... aye right!!!

Asked to speak to superviser. None available. Will pass details to Customer Service Team who will get back to me within 2 working days. Let's see how it pans out. Guess YOU were just lucky!
Can I ask all for your opinion please. If your Mac needs repair in the first year of purchase, will you bring it to Apple or John Lewis for repair?
As several others have pointed out, the headline is misleading. It should read 'Apple Mac now with 3 years guarantee with no extra cost @ John Lewis' (lose the first 'extra' -- because you get 1 year as standard, extra would equal 4).
Hmm - I am confused by the first and second laws of hotukdeals. Clearly the second law over-rides the first.

First law of Hotukdeals: If it is an apple post, vote cold because it is apple.(even if it is a good deal)

Second law of Hotukdeals: If it is a John Lewis 3 year warranty on computers vote hot.

Biggunspaul

Love John Lewis,IMO their customer service is second to none



Second to Apple. I love John Lewis.
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