Autoaid breakdown cover for you and your spouse including homestart £38
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Autoaid breakdown cover for you and your spouse including homestart £38

83
Found 1st Jan 2011
A lot cheaper than the big names, but if you need recovery you have to pay the bill and then claim it back.

83 Comments

normal price, but great cover

Original Poster

It is normal price, but just wanted to let people know of a cheaper alternative to the big boys. (_;)

t121anf

normal price, but great cover


ill stick with Gem - prefer less faff -£99 now though, so £20 more than last year boo hiss - but better cover
Edited by: "royals" 1st Jan 2011

You don't just pay £50 ..you have to pay the full bill ,which can easily go into the hundreds.That said they do have a good reputation of settling claims.

Original Poster

Thank's wf, ammended the description.

I've had to use them before and claiming was hassle free and I'd highly recommend them but I'm sure there are people with bad experiences who'll chip in.

I have had this cover for about 3 years and had to use them twice. I have had no problems and the cash comes through quickly. I will carry on using them.

royals

ill stick with Gem - prefer less faff -£99 now though, so £20 more than l … ill stick with Gem - prefer less faff -£99 now though, so £20 more than last year boo hiss - but better cover



What do Gem do thats better than Autoaid? And whats the faff about sticking the recovery on a credit card - they pay out within a couple of days so you`ll have the money in plenty of time to pay the bill. Used them three times, the longest wait to get picked up was 20 minutes (which was rush hour at a motorway services station, so thats still fairly acceptable).

Autoaid offer all the usual things - home start, recovery, they cover the buyer and spouse of any elligible vehicle, as well as caravans, which many companies won`t cover on a basic policy.

You`re as daft paying £99 for GEM as someone paying £200 to the RAC, when you can pay £38 and get better service.

wkdandyly

I've had to use them before and claiming was hassle free and I'd highly … I've had to use them before and claiming was hassle free and I'd highly recommend them but I'm sure there are people with bad experiences who'll chip in.



When I was looking at them, thinking they were too good to be true, I couldn`t find a single bad review of them online anywhere. Loads of very positive stuff, but nothing bad. The complete reverse of the more commonly known companies.

This is an excellent company if you have a fairly new car or reliable car and have access to a decent credit card. We have been with them for the past 3 years as a insurance but never had to use them so far ( touch wood) if your worried about having access to cash to pay the bill you're better off with one of the other companies. moneysaving expert have recommended them for years and the feedback has always been good

Nothing bad from me. I've been with them for years!

asda car breakdown £7per month with homestart and reliable

Fab company,used them so much a couple of years ago I almost had to send the tow company a Christmas card,no problems at all getting the money back,even when I put in two claims in two days!

captainscorner

asda car breakdown £7per month with homestart and reliable



So £84 a year then which is much more..... What is your point exactly?

Joto

This is an excellent company if you have a fairly new car or reliable car … This is an excellent company if you have a fairly new car or reliable car and have access to a decent credit card. We have been with them for the past 3 years as a insurance but never had to use them so far ( touch wood) if your worried about having access to cash to pay the bill you're better off with one of the other companies. moneysaving expert have recommended them for years and the feedback has always been good



Why only for a new or reliable car? Why pay more for the same service if you`ve got an older car and are more likely to need to use the service? Given that Autoaid get better reviews than any of the other companies, seems a bit back to front.

captainscorner

asda car breakdown £7per month with homestart and reliable



Are you claiming that autoaid aren`t reliable, if so given that I wasn`t able to find a single bad review of them when I was signing up, and have had difficulty finding anyone with anything negative to say about them just now. Certainly refreshing compared to the page after page of problems you`ll find for most other companies.

thanks OP

I have never seen a bad review for Autoaid - I've only had to claim once, and they paid out straight away, no problems. As long as you have a credit card, this is the one to go for.

Joined a couple of weeks ago after I forgot back in October, MSExpert has many happy customers, no good for people with maxed out cards and/or living week to week or month to month but for the rest of us it seems ideal, not really a hot deal as its same as always but worth getting some heat anyway :P

I think this service is good for cover for two married people and it also includes home start. You do need to take your wallet and mobile phone everywhere you go though - just in case.

Joto

This is an excellent company if you have a fairly new car or reliable car … This is an excellent company if you have a fairly new car or reliable car and have access to a decent credit card. We have been with them for the past 3 years as a insurance but never had to use them so far ( touch wood) if your worried about having access to cash to pay the bill you're better off with one of the other companies. moneysaving expert have recommended them for years and the feedback has always been good



Why do you need a fairly new or reliable car to use their service?, I cannot see any mention of car age on their web site, unlike some of the bigger outfits.

Inactive

Why do you need a fairly new or reliable car to use their service?, I … Why do you need a fairly new or reliable car to use their service?, I cannot see any mention of car age on their web site, unlike some of the bigger outfits.



I think they mean its a low cost method of getting full cover when the likelyhood of you needing them is low. Better to pay £38 for something you don't use than £130.
Edited by: "joolsvern72" 2nd Jan 2012

Never had a problem with autoaid

SimonFin

What do Gem do thats better than Autoaid? And whats the faff about … What do Gem do thats better than Autoaid? And whats the faff about sticking the recovery on a credit card - they pay out within a couple of days so you`ll have the money in plenty of time to pay the bill. Used them three times, the longest wait to get picked up was 20 minutes (which was rush hour at a motorway services station, so thats still fairly acceptable).Autoaid offer all the usual things - home start, recovery, they cover the buyer and spouse of any elligible vehicle, as well as caravans, which many companies won`t cover on a basic policy.You`re as daft paying £99 for GEM as someone paying £200 to the RAC, when you can pay £38 and get better service.



not daft you plank, some of us were with Gem as they were <£80 and the saving of having to claim back wasnt worth the small saving, now its £60 its worth looking at autoaid i guess

in addition to what autoaid GEM offers:-
you dont have to pay the bill and claim it back
covers driver illness
accident management
autoaid only cover up to £65 of a home break down
rated best cover by various polls including auto express poll in 2008,2010 and 2011 and 2nd in 2009 (autoaid a decent 4th of 15)

interestingly, their underwriters are the same as autoaids, Equity Red Star

until now they were about £80ish which is the cheapest non claim back comprehensive breakdown cover - been excellent - guess you have to weigh if its worth £60 more than autoaid

oddly gem are charging me 99.75 for renewal which is more than online (£86), not happy about that. Lets hope they arent turning into another AA, RAC (albeit without their own fleet of patrol trucks) and charging higher premiums for existing customers than new customers





Edited by: "royals" 2nd Jan 2012

It's not something they like to mention (given the nature of the cover) but you can actually use this service without ever having to pay up-front.

I've been a member for about 4 years and have had to use the breakdown services 3 times. When you call the service number, you simply tell the operator that you have no form of payment on you and they will send a breakdown company who accepts invoicing, rather than immediate payment.

The reality with these companies appears to be that AutoAid let them submit their bills directly as all I have had to do is sign to say I used the service - no invoice was ever given to me. This has been the case on 2 of the breakdowns.

The 3rd breakdown was an 'at home' on my wife's car, so didn't really have much of an option. The company they sent out was a bit ropey and didn't offer to transport the car to our preferred garage, instead sending my wife on her way having started the car, but in the knowledge that a stall (for instance) could have left her stranded again. I complained to AutoAid and they were very keen to hear what happened, took a full report etc and then sent us an apology (which seemed very personal, rather than a template) along with £10 of M&S vouchers and an immediate payment on the value paid to the garage, without having to send in forms.

I tell everyone I know to use them, always have done.

jonni2bad

It's not something they like to mention (given the nature of the cover) … It's not something they like to mention (given the nature of the cover) but you can actually use this service without ever having to pay up-front.I've been a member for about 4 years and have had to use the breakdown services 3 times. When you call the service number, you simply tell the operator that you have no form of payment on you and they will send a breakdown company who accepts invoicing, rather than immediate payment.The reality with these companies appears to be that AutoAid let them submit their bills directly as all I have had to do is sign to say I used the service - no invoice was ever given to me. This has been the case on 2 of the breakdowns.The 3rd breakdown was an 'at home' on my wife's car, so didn't really have much of an option. The company they sent out was a bit ropey and didn't offer to transport the car to our preferred garage, instead sending my wife on her way having started the car, but in the knowledge that a stall (for instance) could have left her stranded again. I complained to AutoAid and they were very keen to hear what happened, took a full report etc and then sent us an apology (which seemed very personal, rather than a template) along with £10 of M&S vouchers and an immediate payment on the value paid to the garage, without having to send in forms.I tell everyone I know to use them, always have done.



3rd breakdown doesnt fill anyone with confidence but then is no different i guess to any breakdown service that doesnt have its on fleet/breakdown workers including gem. ive had gem come a couple of times and a local garage came out and they were brilliant but its pot luck

having said that i couldnt fault RAC on anything other than their stupid price

unlike the AA who are hopeless - 2 years ago i called them out the first time during my years membership - 6 days before renewal - we had bad snow and my car wouldnt start at home- the CS lady couldnt give a damn and said they were too busy and as i was at home i could wait until the next day...wtf!! so id paid for nothing - i said to her that if they didnt turn up in 1 hour id request a total refund as their service wasnt fit for purpose and its not my fault they are busy. They sent a van and he was there in 30 mins, not overly happy but tough. I didnt renew, they can get stuffed. What a way to treat a customer who had their top package (£220, i paid <£100 lol).

See AA are charging £246 for the same cover my gem one!!!! why do people stay with the AA? RAC are better but still expensive £140 (but that includes a £91 saving!!!!!!!!)

good that companies like autoaid and gem are trying to lower the cost of breakdown cover which is ridiculously overpriced

Edited by: "royals" 2nd Jan 2012

joolsvern72

I think they mean its a low cost method of getting full cover when the … I think they mean its a low cost method of getting full cover when the likelyhood of you needing them is low. Better to pay £38 for something you don't use than £130.



thats the way i read it, though they havent had a new car then, lol

matedodgy

I think this service is good for cover for two married people and it also … I think this service is good for cover for two married people and it also includes home start. You do need to take your wallet and mobile phone everywhere you go though - just in case.



no different to any other breakdown as even the aa and rac charge for parts

joolsvern72

I think they mean its a low cost method of getting full cover when the … I think they mean its a low cost method of getting full cover when the likelyhood of you needing them is low. Better to pay £38 for something you don't use than £130.




It's even better value if you have an old, poorly maintained vehicle.(_;)

If I need a new engine or gearbox, can I claim this back from Autoaid?

I have been with autoaid for 4 years, had few claims all of which have been hassle free. Can't fault them and when you call them you get connected to someone directly who is polite and knows what they are talking about no queues and hold music

Have had this for many years and is well worth it - covers you and your spouse in any vehicle, so £38 covers us for two cars and my bike as well.

Only claimed once - was pretty straightforward, paid on credit card and the cheque came within a couple of weeks.

I'm with Autonational this last year (expiring soon) which is £66 and then TCB of 18% which gives a net of £54.

No need to pay out and claim back and Which? and Your Money awards as well.

Haven't had to use them but I did some decent research last year and they came out best for my circumstances. I didn't really want the missus breaking down and not having enough cash or a card with her to pay the guy on the spot.

I understand they give you a NCB of 25% if you didn't use them so that should make my renewal £50 which is better for me than £38 for a claim back service.

Edit - if your car is less than 2 years old, the premium is only £38 !
Edited by: "3.1415926" 2nd Jan 2012

When you need to be recovered, what generally is the bill?? does it depend how far your away from home? or????

does it include recovery to your home?

talkshop

If I need a new engine or gearbox, can I claim this back from Autoaid?




Are you being serious?

3.1415926

I'm with Autonational this last year (expiring soon) which is £66 and … I'm with Autonational this last year (expiring soon) which is £66 and then TCB of 18% which gives a net of £54.No need to pay out and claim back and Which? and Your Money awards as well.Haven't had to use them but I did some decent research last year and they came out best for my circumstances. I didn't really want the missus breaking down and not having enough cash or a card with her to pay the guy on the spot.I understand they give you a NCB of 25% if you didn't use them so that should make my renewal £50 which is better for me than £38 for a claim back service.Edit - if your car is less than 2 years old, the premium is only £38 !



not that great as the cover is based on the car not person, so no good if you have more than one car - more expensive than GEM and less cover. Gem offer cover for car or person and Autoaid offer cover for person only - autonational are autoaid's sister company


my renewal at gem is up on 25th jan so for me its gem or autoaid..hmmm

dunno why britannia so highly rate as they are mega expensive as cost by car and would cost me and my wide with 2 cars and able to drive each others cars and astronomical £226!! for the same as my Gem cover!!


Edited by: "royals" 2nd Jan 2012

royals

[quote=matedodgy] I think this service is good for cover for two married … [quote=matedodgy] I think this service is good for cover for two married people and it also includes home start. You do need to take your wallet and mobile phone everywhere you go though - just in case.



I'm mght get flamed for this but here goes...
I'm considering leaving a "Spare" credit card hidden somewhere in the car eg: say in a book in the glovebox, in todays chip and pin what are peoples views on the security of this. Ideal also for the above type of event where you need emergency funds if I breakdown and I've forgot my wallet? Or I need emergency fuel and forgot my wallet. Need to get one that doesnt charge me a dormancy fee if you dont use it. I already have the emergency glove box payg spare phone!!!

royals

not that great as the cover is based on the car not person, so no good if … not that great as the cover is based on the car not person, so no good if you have more than one car - more expensive than GEM and less cover. Gem offer cover for car or person and Autoaid offer cover for person only - autonational are autoaid's sister companymy renewal at gem is up on 25th jan so for me its gem or autoaid..hmmmdunno why britannia so highly rate as they are mega expensive as cost by car and would cost me and my wide with 2 cars and able to drive each others cars and astronomical £226!! for the same as my Gem cover!!



At the moment we have one car and don't drive anyone else's. Sort of fits our requirements.

Having cover for more vehicles would be superfluous at this juncture.

I've been with them for a few years and you can't fault their customer service - brilliant.

I had accidentally let my policy lapse, my wife's car broke down, phoned them up and they said "nevermind, ask your husband to send the premium through in the post and well honour your claim"

Would the AA do that? I doubt it.

Another happy Autoaid customer here. Money was back in my bank account after a recovery within 8 days!!
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