BACK IN STOCK. sony z3 refurb with o2 refresh (Term £201.99)
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BACK IN STOCK. sony z3 refurb with o2 refresh (Term £201.99)

£201.99O2 Deals
71
Found 24th Jul 2015
Hi was posted in link below. now back in stock. Got myself mint sliver. Seems to go out of stock quickly so had to check every day!
£9.99 upfront cost
£8 a month for phone cost
cancel £24 airtime.

Spoke to them on message and confirm has 12 months warranty (get them to say this on chat and email transcript so can use this is any concerns)

hotukdeals.com/tag/dea…080

71 Comments

Gone for it. First time I have done a refresh deal. Now have to figure out cancelling the £24 a month air time

Make sure you request your unlock code too.

oh and ensure you have enough money in your bank to cover the cost of the entire contract in case o2 stuff up cancelling the air time element. That happened to me ...

Original Poster

manicmidlander

Make sure you request your unlock code too.


thanks will do. I request this after I pay the phone contract in full?

Cant see it, want it...

Says £32 per month, edit I see, £24 + 8 = 32.
Edited by: "Jonnyblock" 24th Jul 2015

only mint silver in stock

Jonnyblock

Says £32 per month


that is including the air time which is cancelled when you pay for the phone cost upfront (the £8 a month for 24 months)

just bought this, does anyone want to be kind enough to give the steps in order to cancel this so i just keep the phone

I take it this doesnt spoil your credit history/score?

darrenwatson25

just bought this, does anyone want to be kind enough to give the steps in … just bought this, does anyone want to be kind enough to give the steps in order to cancel this so i just keep the phone


Having a read on it at the moment, the main worry seems to be that sometimes the person you speak to takes 24 x £32 which includes the air time and it takes a while to get a refund on the £576 they took extra over the £202 they should have taken

darrenwatson25

just bought this, does anyone want to be kind enough to give the steps in … just bought this, does anyone want to be kind enough to give the steps in order to cancel this so i just keep the phone



Phone up customer service to twist your phone be unlocked or go to o2 website and fill in the form.

Once phone is unlocked call customer services again and request to pay off the phone contract in full and cancel the Airtime contact at the same time.

Et Voila, you have yourself a Refresh phone.

*request to unlock the phone* ask for an unlock code.

Found this on the iPhone 5c o2 refresh deal

Don't forget to unlock the handset before cancelling your contract by … Don't forget to unlock the handset before cancelling your contract by using the O2 online form at https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Further info

You can cancel within the 14 day cool off period without being required … You can cancel within the 14 day cool off period without being required to give notice. It's an extended version of the Distance Selling law. It's only after this period that that you're required to give a full months notice.

So you shouldn't be charged for first month but might be charged for 1 day's use. (which would be just under £1)

o2's credit check is loooooooooooong!

ordered one , asked for an unlock code but the emei needed , it says i can collect the phone by the 28th , any advise because this is the first time i do this and I'm not sure if there's any further steps ..

Original Poster

MuhammadEi

ordered one , asked for an unlock code but the emei needed , it says i … ordered one , asked for an unlock code but the emei needed , it says i can collect the phone by the 28th , any advise because this is the first time i do this and I'm not sure if there's any further steps ..


free next day delivery?

where do you see that ?

can anybody explain the full procedure after the purchase ? i don't want to make any mistake as it's the first time .

darrenwatson25

just bought this, does anyone want to be kind enough to give the steps in … just bought this, does anyone want to be kind enough to give the steps in order to cancel this so i just keep the phone


Ring up and say "I want to cancel the airtime"

I did this and they charged me for the full contract value and had to get them to process refund. they also charged me for 1st month airtime too. they are hopeless.

keejoonc

I did this and they charged me for the full contract value and had to get … I did this and they charged me for the full contract value and had to get them to process refund. they also charged me for 1st month airtime too. they are hopeless.



That's because it's technically not allowed. You have to either cancel the whole contract or pay the phone off and keep the sim part monthly. Not what people keep advertising on here. it's not legit, just a work around which will still leave you in contract unless o2 are nice enough and want rid of the phones. Loads of people get the bill for 24Xairtime shortly after cancelling and should pay it as its what's in the terms and conditions. The phone is only at a reduced price as its subsidized slightly by airtime so by trying to avoid airtime you are robbing them! If it was meant to be that price they would have it in the prepay section too.

always wanted a Z3 but hearing how Sony wont replace screens that crack on thier own has put me off quite a bit.

NickyOhMG

That's because it's technically not allowed. You have to either cancel … That's because it's technically not allowed. You have to either cancel the whole contract or pay the phone off and keep the sim part monthly. Not what people keep advertising on here. it's not legit, just a work around which will still leave you in contract unless o2 are nice enough and want rid of the phones. Loads of people get the bill for 24Xairtime shortly after cancelling and should pay it as its what's in the terms and conditions. The phone is only at a reduced price as its subsidized slightly by airtime so by trying to avoid airtime you are robbing them! If it was meant to be that price they would have it in the prepay section too.



I don't think I have heard anyone else told they have to pay the air time for 24 months plus if they did they can just have the phone back under distance selling regulations. So it is still low risk. I plan to stop the direct debit just in case the plan to charge me for air time.

K0YS

always wanted a Z3 but hearing how Sony wont replace screens that crack … always wanted a Z3 but hearing how Sony wont replace screens that crack on thier own has put me off quite a bit.



They replaced the screen on my z1 when it cracked by itself.

Way too much hassle for a 2nd hand phone.

Be very careful with this...some absolute horror stories in previous deal threads (on HotUKdeals) in regards to doing this with O2.

MuhammadEi

can anybody explain the full procedure after the purchase ? i don't want … can anybody explain the full procedure after the purchase ? i don't want to make any mistake as it's the first time .


Do not do anything till to you get your phone with O2 sim card, then follow this thread
hotukdeals.com/dea…715

oos

NickyOhMG

That's because it's technically not allowed. You have to either cancel … That's because it's technically not allowed. You have to either cancel the whole contract or pay the phone off and keep the sim part monthly. Not what people keep advertising on here. it's not legit, just a work around which will still leave you in contract unless o2 are nice enough and want rid of the phones. Loads of people get the bill for 24Xairtime shortly after cancelling and should pay it as its what's in the terms and conditions. The phone is only at a reduced price as its subsidized slightly by airtime so by trying to avoid airtime you are robbing them! If it was meant to be that price they would have it in the prepay section too.



​sorry but you are wrong. it's clearly stated in their terms and conditions that you do not have to pay termination fee if you cancel airtime contract within the cooling period. o2's system is just too stupid to deal with this properly which is why they sometimes end up charging you. you must be dreaming if you really think o2 is simply letting people do this because they are being 'nice' lol

OOS now.

oOs

thanks for the replys

[quote=wordsworth][quote=NickyOhMG][quote=keejoonc] I did this and they charged me for the full contract value and had to get them to process refund. they also charged me for 1st month airtime too. they are hopeless.[/quote]That's because it's technically not allowed. You have to either cancel the whole contract or pay the phone off and keep the sim part monthly. Not what people keep advertising on here. it's not legit, just a work around which will still leave you in contract unless o2 are nice enough and want rid of the phones. Loads of people get the bill for 24Xairtime shortly after cancelling and should pay it as its what's in the terms and conditions. The phone is only at a reduced price as its subsidized slightly by airtime so by trying to avoid airtime you are robbing them! If it was meant to be that price they would have it in the prepay section too.[/quote] I don't think I have heard anyone else told they have to pay the air time for 24 months plus if they did they can just have the phone back under distance selling regulations. So it is still low risk. I plan to stop the direct debit just in case the plan to charge me for air time.[/quote] Also a risk with canceling the direct debit as if they try to charge you and fail, it may end up on your credit rating. Legit or not, as soon as that happens, it can be a real pain to remove. They (O2) have no incentive to bother, other than you legally hounding them, and the credit reference agencies won't do a thing about it because they "aren't allowed" unless O2 tell them.

I can't see anything indicating that you can cancel only half of the contract. I know people have done this successfully from other threads.
Could O2 turn round and refuse this though? I guess in worst case they can only make you cancel both. They are separate agreements clearly. Phone is a credit agreement, so you have extended cancellation rights if I'm not mistaken.

wordsworth

t&cs … t&cs http://www.o2.co.uk/help/phones-and-devices/our-returns-and-repairs-policy?cm_mmc=affiliate-_-47868-_-blank-_-blank

basergorkobal

I can't see anything indicating that you can cancel only half of the … I can't see anything indicating that you can cancel only half of the contract. I know people have done this successfully from other threads. Could O2 turn round and refuse this though? I guess in worst case they can only make you cancel both. They are separate agreements clearly. Phone is a credit agreement, so you have extended cancellation rights if I'm not mistaken.


I think the key is that you cancel all the contract but keep the device, for which they then charge you " If you cancel your Device Plan without returning all your equipment you will have to pay for the goods in full, straightaway."

cspectre

Also a risk with canceling the direct debit as if they try to charge you … Also a risk with canceling the direct debit as if they try to charge you and fail, it may end up on your credit rating. Legit or not, as soon as that happens, it can be a real pain to remove. They (O2) have no incentive to bother, other than you legally hounding them, and the credit reference agencies won't do a thing about it because they "aren't allowed" unless O2 tell them.



I agree that is a risk and others have had issues with that on other refresh deals. However if you don't cancel the DD they would have taken over £700 out of which you then need to get the air time contract money back. It is why I think some people are not so keen on these refresh deals. If everything goes find they are a great deal but if things go wrong, it can be a real nightmare.

rodman

Do not do anything till to you get your phone with O2 sim card, then … Do not do anything till to you get your phone with O2 sim card, then follow this threadhttp://www.hotukdeals.com/deals/apple-iphone-6-plus-refurb-16gb-64gb-128gb-o2-refresh-379-99-509-99-2249715


thank you
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