Book a FREE complimentary Hand and Arm Massage (20 mins) @ Jo Malone Store
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Book a FREE complimentary Hand and Arm Massage (20 mins) @ Jo Malone Store

30
Expires on 31/03/2018Found 18th Sep 2017
Please join us at the Tasting Bar™ for a tailored scented experience with our compliments.

To book an appointment please call or visit your nearest boutique. You can also book online using our online booking form available for selected stores.

(no commitment is required to buy any Jo Malone products with the hand and arm massage)

Thanks

jomalone.co.uk/boo…ent
Community Updates
30 Comments
Original Poster
Book the appointments quickly before all the time slots go.
I'm surprised there aren't more comments about receiving a hand massage
Booked
MonkeysUncle14 m ago

I'm surprised there aren't more comments about receiving a hand massage



You just read everyone's mind. Some just didn't want to write it.
Thank you for this post, passed onto my daughter in law as I cannot get to the nearest store
Original Poster
MonkeysUncle1 h, 9 m ago

I'm surprised there aren't more comments about receiving a hand massage


Owww Cheeky. Lol. (Need a caption of Frankie Howard).
Edited by: "n15hu" 18th Sep 2017
Original Poster
juliettcronk43 m ago

Booked


Excellent. Enjoy.
Cheers. Booked in the missus whilst we go shopping and i can have a break.
Original Poster
fleurdecosse25 m ago

Thank you for this post, passed onto my daughter in law as I cannot get to …Thank you for this post, passed onto my daughter in law as I cannot get to the nearest store


You are very welcome. Hope your daughter in law enjoys her gift. Thank you.
Original Poster
ssc121 m ago

Cheers. Booked in the missus whilst we go shopping and i can have a break. …Cheers. Booked in the missus whilst we go shopping and i can have a break.


Smart idea. Very clever.
Original Poster
DjNang1 h, 0 m ago

You just read everyone's mind. Some just didn't want to write it.


Handy relief. Lol.
I may be missing something.... but where does it say that it's free??
Original Poster
Jubbiouf4 m ago

I may be missing something.... but where does it say that it's free??


Does it say "complimentary"?
Original Poster
Thank you for your kind votes. Much appreciated.
My Mum and I had one of these complimentary hand massages. It was fab and had complimentary wine too. We did buy something as well.

Where- Canterbury, inside department store.
Original Poster
cazz531 h, 43 m ago

My Mum and I had one of these complimentary hand massages. It was fab and …My Mum and I had one of these complimentary hand massages. It was fab and had complimentary wine too. We did buy something as well.Where- Canterbury, inside department store.


Dear Cazz, Thank you so much for the positive feedback. Really appreciate you taking the time to get back to me. I am very humbled and happy from your message. Bless you.
So I had this hand and arm massage today, it was nice but only lasted around 10mins as opposed to 20 mins, oh well at least it's free and I smell really nice afterwards!
Original Poster
chuichi2 h, 8 m ago

So I had this hand and arm massage today, it was nice but only lasted …So I had this hand and arm massage today, it was nice but only lasted around 10mins as opposed to 20 mins, oh well at least it's free and I smell really nice afterwards!


Hi Chuichi, (love the name btw). I am glad you received a free massage. Shame they didn't commit to the 20 mins. You didn't ask them to ensure they give you the full 20 mins?
What a load of utter nonsense this was. No sign of any massage - just a hard, hard sell from the off. Worse, they want you to buy 2 fragrances instead of just one. The gimmick being you can mix and match to suit your own nose. It smells nice enough but don't waste your time if it's the massage you're interested in.
Edited by: "ja99son" 21st Sep 2017
Nothing like a booked slot for a hand shandy, I Mean massage!
Original Poster
Went to the Jo Malone store in St Albans and my father and I were served by Lucia. She was wonderful. We were welcomed with free drinks and chocolates. Really enjoyed the whole experience. We were given 6 free samples too. A very friendly and warm service. Thanks.
n15hu20th Sep

Hi Chuichi, (love the name btw). I am glad you received a free massage. …Hi Chuichi, (love the name btw). I am glad you received a free massage. Shame they didn't commit to the 20 mins. You didn't ask them to ensure they give you the full 20 mins?


Hi n15hu sorry just seeing your message now. No I didn't ask for the full 20 minutes but the girl who gave me the massage was very nice, ensuring we choose a fragrance that's completely comfortable by me and she also gave me samples at the end.
Original Poster
chuichi1 h, 56 m ago

Hi n15hu sorry just seeing your message now. No I didn't ask for the full …Hi n15hu sorry just seeing your message now. No I didn't ask for the full 20 minutes but the girl who gave me the massage was very nice, ensuring we choose a fragrance that's completely comfortable by me and she also gave me samples at the end.


Hi Chuichi, thank you for getting back to me. (There was no rush, come back to me anytime). I'm pleased there was still a pleasant andamicable service. I never like to see good people receive a unhappy service from my recommendation.
well worth it - I had one done as a walk in, in the summer. Loved it.
Original Poster
Hema75 h, 13 m ago

well worth it - I had one done as a walk in, in the summer. Loved it.


Hi Hema, That's lovely and positive feedback. Thank you. x
Went to the westfield whitecity store, waste of time! I was given water and a 10 minute massage. No luxury or customer service. Definitely sounds like some stores offer a better service than others.
Original Poster
smarti1 h, 37 m ago

Went to the westfield whitecity store, waste of time! I was given water …Went to the westfield whitecity store, waste of time! I was given water and a 10 minute massage. No luxury or customer service. Definitely sounds like some stores offer a better service than others.


Hi Smarti, were you not given an opportunity to ask them for 20 minutes? You are right...it all sounds inconsistent. If you write to info@email.jomalone.co.uk you'll have the chance to voice your complaint.
Original Poster
Who would have thought flamedeers were hiding here?
Original Poster
That would be ironic if they were hiding here? Lol
Original Poster
I'm not surprised how HUKD (Pepper Group) were able to get Jo Malone gift sets for the flamedeer competition. This post/site gave them a lot of traffic, hits and business.
Clever business.
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