Brand New iPhone 5s 16GB for £153.99 with O2 Refresh
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Brand New iPhone 5s 16GB for £153.99 with O2 Refresh

£153.99
95
Found 20th Dec 2016Made hot 20th Dec 2016
Standard O2 refresh trick means a 'buy-out' payment of £144 plus £9.99 initially. Cheapest I could find at the moment for a brand new iPhone 5s.

95 Comments

Any deals about on the iPhone 2?

Original Poster

fireman1

Any deals about on the iPhone 2?


Not sure - have you posted any in either of the two deals you have posted?

how do you go about with this "buy out trick" I've never used it before?

profit to be made from ebay?

kvn618

profit to be made from ebay?



Once the fees are factored in I doubt it. Not worth an entry on your credit report just to do that.

fireman1

Any deals about on the iPhone 2?



The iPhone 2 from 2008???!!!!

scouser100000

Not sure - have you posted any in either of the two deals you have posted?



zing!

IPhone 5s is very slow after the latest 10.02 update. Very unresponsive. It does work but don't expect it to work as smartphone but as feature phone

Anyone know what the SE is like? £264 for that on the refresh. My understanding is that you can cancel the airtime as soon as you have the phone and just pay for the device. Don't know how easy this is though?

I have tried O2 refresh once and probably won't try it again. I did everything within the cooling off period, paid for the device and cancelled the airtime. Ended up being sent a bill for the full airtime charge and 2 months direct debit charges. It took over 20 calls to get the airtime charges lifted off my account and I am yet to have my direct debit reversed. Great deal if it works for you with no hiccup. But when it doesn't, a very messy situation.

SonoftheSun

I have tried O2 refresh once and probably won't try it again. I did … I have tried O2 refresh once and probably won't try it again. I did everything within the cooling off period, paid for the device and cancelled the airtime. Ended up being sent a bill for the full airtime charge and 2 months direct debit charges. It took over 20 calls to get the airtime charges lifted off my account and I am yet to have my direct debit reversed. Great deal if it works for you with no hiccup. But when it doesn't, a very messy situation.



Just cancel your direct debit through your bank account

Inyxzee

Just cancel your direct debit through your bank account



​submitting an official complaint stating what you want and why, and asking for repayment of your costs to date ie postage, improper charges under threat of complaint to OFCOM works without fail

Original Poster

FoxTwist

how do you go about with this "buy out trick" I've never used it before?



Step by step guide for this deal

1) Follow the get deal button and purchase the phone

2) Receive your phone and sim card.

3) Put the sim card into your phone and go onto myO2 (app or website) and from there request the unlock code.

4) Call 202 from the same sim card as it will make things much easier, go straight to the I want to leave o2 department or something like that (I think it's thinking of leaving us? Press something) as that will connect you with the right people much quicker.

5) Tell the person you want to pay your device in full and cancel the airtime. They will ask you why, tell them you don't think the airtime is a good value for money, but you want to keep the phone because you think it's an outstanding value for money. They will ask you for card details, you tell those details and that's it, they cancel it for you in about an hour.

6) You own the phone from that point, assumed that you have done this straightaway, there won't be any charges, otherwise you will have to pay as much airtime as you have used.

7) Unlock code will come through in about 2 to 48 hours.
Edited by: "scouser100000" 20th Dec 2016

Thanks for this guide, as I've bought one for my daughter today and intend to cancel tomorrow after seeing recent posts like this

scouser100000

Step by step guide for this deal 1) Follow the get deal button and … Step by step guide for this deal 1) Follow the get deal button and purchase the phone 2) Receive your phone and sim card. 3) Put the sim card into your phone and go onto myO2 (app or website) and from there request the unlock code. 4) Call 202 from the same sim card as it will make things much easier, go straight to the I want to leave o2 department or something like that (I think it's thinking of leaving us? Press something) as that will connect you with the right people much quicker. 5) Tell the person you want to pay your device in full and cancel the airtime. They will ask you why, tell them you don't think the airtime is a good value for money, but you want to keep the phone because you think it's an outstanding value for money. They will ask you for card details, you tell those details and that's it, they cancel it for you in about an hour. 6) You own the phone from that point, assumed that you have done this straightaway, there won't be any charges, otherwise you will have to pay as much airtime as you have used. 7) Unlock code will come through in about 2 to 48 hours.


scouser on the o2 website I can't find how to ask for the phone to be unlocked? I've found something in FAQ'S, but then it just trips me back to a main page?

scouser100000

Step by step guide for this deal 1) Follow the get deal button and … Step by step guide for this deal 1) Follow the get deal button and purchase the phone 2) Receive your phone and sim card. 3) Put the sim card into your phone and go onto myO2 (app or website) and from there request the unlock code. 4) Call 202 from the same sim card as it will make things much easier, go straight to the I want to leave o2 department or something like that (I think it's thinking of leaving us? Press something) as that will connect you with the right people much quicker. 5) Tell the person you want to pay your device in full and cancel the airtime. They will ask you why, tell them you don't think the airtime is a good value for money, but you want to keep the phone because you think it's an outstanding value for money. They will ask you for card details, you tell those details and that's it, they cancel it for you in about an hour. 6) You own the phone from that point, assumed that you have done this straightaway, there won't be any charges, otherwise you will have to pay as much airtime as you have used. 7) Unlock code will come through in about 2 to 48 hours.


Inyxzee

Just cancel your direct debit through your bank account



Yes you could do, if you want them to report missed payments to credit reference agencies and trash your credit file. Better to leave the DD in place even if that means they take the payment and have to refund you.

I went for the SE. I've done the refresh thing before with no trouble

Original Poster

johallington1

scouser on the o2 website I can't find how to ask for the phone to be … scouser on the o2 website I can't find how to ask for the phone to be unlocked? I've found something in FAQ'S, but then it just trips me back to a main page?



Log into o2 account 24 hours after inserting new sim into new phone (and making a quick call) and select 'unlock phone'

Thank you No wonder I couldn't see it

scouser100000

Log into o2 account 24 hours after inserting new sim into new phone (and … Log into o2 account 24 hours after inserting new sim into new phone (and making a quick call) and select 'unlock phone'


Looks like a good price but this phone is from the year 2013.

In terms of what's under the hood it's almost comical!

1GB RAM
16GB storage
1560mah
8mp camera
4 inch screen
1.3ghz dual core processor
Gorilla Glass 1

I can see the appeal that it's an iPhone but I can't see this being able to run much in a year or so.

escortboy

Looks like a good price but this phone is from the year 2013.In terms of … Looks like a good price but this phone is from the year 2013.In terms of what's under the hood it's almost comical! 1GB RAM16GB storage1560mah8mp camera 4 inch screen 1.3ghz dual core processorGorilla Glass 1I can see the appeal that it's an iPhone but I can't see this being able to run much in a year or so.


I'd suggest a Huawei p9 lite. Can still be got for 140 in EE stores. Much better phone and much better value for money imo. All you're getting with this phone now is an apple logo. But I guess for all the people buying for teenage girls that's quite important.

escortboy

Looks like a good price but this phone is from the year 2013.In terms of … Looks like a good price but this phone is from the year 2013.In terms of what's under the hood it's almost comical! 1GB RAM16GB storage1560mah8mp camera 4 inch screen 1.3ghz dual core processorGorilla Glass 1I can see the appeal that it's an iPhone but I can't see this being able to run much in a year or so.



Completely agree with you but the 5S at this price is a great entry into Apple phones, if one is that way inclined.

I did experience buying from o2 refresh where they charged me penalty of £500 as to terminate contract early. Had to call few time and wait a week for the money to be refunded. The thing is they use the direct debit to charged the amount and I wasn't aware been charged that much until i look at my bank statement. I won't take this road again as what had i been experienced.

heat just for the name scouser

already posted last week

charliepsmith

already posted last week


correction

four weeks ago

hotukdeals.com/dea…562

RogerN

​submitting an official complaint stating what you want and why, and a … ​submitting an official complaint stating what you want and why, and asking for repayment of your costs to date ie postage, improper charges under threat of complaint to OFCOM works without fail



​Agree, except the part about Ofcom. A threat to take it to the Ombudsman is far more realistic as it follows their own complaints procedure. Ofcom is a regulator and won't do much with individual complaints other than advise you follow the correct procedure - which O2 will know. Not to mention every case about O2 taken on by the Ombudsman costs O2 several hundred pounds in the form of a case fee - a far bigger incentive for them to resolve a complaint in the first instance.

SonoftheSun

I have tried O2 refresh once and probably won't try it again. I did … I have tried O2 refresh once and probably won't try it again. I did everything within the cooling off period, paid for the device and cancelled the airtime. Ended up being sent a bill for the full airtime charge and 2 months direct debit charges. It took over 20 calls to get the airtime charges lifted off my account and I am yet to have my direct debit reversed. Great deal if it works for you with no hiccup. But when it doesn't, a very messy situation.



​far easier to go directly to your bank and make a direct debit indemnity claim. recently had to do this as a change to a DD had not been actioned meaning the full balance of my credit card was paid as opposed to the minimum. my bank instantly refunded me the payment and said they would pursue the credit card company to get the money back. took one 2min phone call.

minsx

I'd suggest a Huawei p9 lite. Can still be got for 140 in EE stores. Much … I'd suggest a Huawei p9 lite. Can still be got for 140 in EE stores. Much better phone and much better value for money imo. All you're getting with this phone now is an apple logo. But I guess for all the people buying for teenage girls that's quite important.



​Hi, really interested in the p9lite for a family member but can't see it fit£140.00, is this in store only? Cheers...

Got one of these and an SE from O2 recently. Chose to pay the £153.99 upfront using the "pay for your device in full" option on the O2 website with the £9 pm airtime. When the phone arrived I checked it was locked to O2 and the next day requested O2 unlock it which is free. The unlock was provide same day at which point I contacted O2 to cancel the airtime which it did and there was no issue with the handset because it was already paid in full. The O2 sim stopped working almost straight away and I confirmed via live chat the next day that the airtime contract was cancelled and that I'd also cancelled the DD. Was told I'd receive a new bill in 14 days which would be a pro rate of the monthly airtime for the days it was active so less than £1 and I could pay this by card over the phone.

CAN ANYONE CONFIRM THE NON OPENING THE PHONE AND THEREFORE NOT ENTERING THE SIM, USE OF THE WEBSITE WILL STILL UNLOCK IN 2-48 HOURS?? I DID IT YESTERDAY sorry about caps.. can't touch type..
it's easy if you pop the sim in but as a present, I don't want to open it
chat no help unless i pop in the sim

O2 Refresh seems to be about as consumer friendly as 'cash back' on phones. Generally it works fine but when it doesn't, it really doesn't. I had considered doing this myself but it seems too risky and its clearly abuse of O2's system as they quite obviously don't want you to buy it and cancel it to get a cheap phone, it is inevitable some people will lose out.

eslick

They only lock on first sim being entered.



Actually they are locked to O2. I got a 5s on O2 refresh. I was led to believe by people on here that the first sim would lock it, so i put in my 3 sim. It would not accept it. It was definitely locked to O2.

eslick

They only lock on first sim being entered.



My O2 purchased Iphone 5S was brand new and sealed. I tried using a Three sim first but the phone was locked to O2. Hence with this O2 supplied phone it did not lock to the first sim used as is the case with "sim free" iphones from Carphone.

I think there are some cases when people purchase nearly an O2 new iphone i.e. often used and returned during the cooling off period that have already had the unlock requested before being returned. Hence when sold on by O2 as nearly new these are already unlocked and add the confusion about Apple O2 phone being locked.

Edited by: "joeluken" 21st Dec 2016

IWANTBLUE

CAN ANYONE CONFIRM THE NON OPENING THE PHONE AND THEREFORE NOT ENTERING … CAN ANYONE CONFIRM THE NON OPENING THE PHONE AND THEREFORE NOT ENTERING THE SIM, USE OF THE WEBSITE WILL STILL UNLOCK IN 2-48 HOURS?? I DID IT YESTERDAY sorry about caps.. can't touch type.. it's easy if you pop the sim in but as a present, I don't want to open it :(chat no help unless i pop in the sim



Unless you activate the O2 sim in the iphone O2 will not be able to unlock it. I tried and O2 stated the device wan't active on their network and could not be unlocked. I then activated the 02 sim and by device IMEI appeared on the My O2 info. Then requested the unlock 24 hours later and it was then unlocked.

In terms of airtime contract the sim is "active" i.e. your contract has commenced when posted to you just not in your device. Your airtime billing has started even if you don't activate the sim with your handset. Your first bill will arrive about the same time as the phone and is a month in advance payable by DD 14 days later. Hence why I informed O2 I had cancelled by DD otherwise it would likely take the money.



Edited by: "joeluken" 21st Dec 2016

termin8r

Actually they are locked to O2. I got a 5s on O2 refresh. I was led to … Actually they are locked to O2. I got a 5s on O2 refresh. I was led to believe by people on here that the first sim would lock it, so i put in my 3 sim. It would not accept it. It was definitely locked to O2.



joeluken

My O2 purchased Iphone 5S was brand new and sealed. I tried using a … My O2 purchased Iphone 5S was brand new and sealed. I tried using a Three sim first but the phone was locked to O2. Hence with this O2 supplied phone it did not lock to the first sim used as is the case with "sim free" iphones from Carphone.I think there are some cases when people purchase nearly an O2 new iphone i.e. often used and returned during the cooling off period that have already had the unlock requested before being returned. Hence when sold on by O2 as nearly new these are already unlocked and add the confusion about Apple O2 phone being locked.




Good to know, didn't used to be the case you had to put the sim in to lock it and there was as mentioned the three trick.

eslick

[Good to know, didn't used to be the case you had to put the sim in to … [Good to know, didn't used to be the case you had to put the sim in to lock it and there was as mentioned the three trick.



All the new iphones I've had via O2 have been locked to O2.

The network lock isn't on the iphone as such just on the Apple database that compares the device number to its database when a sim is inserted in the phone. If it's database shows locked to a specific network only a sim from that network can be used and only that network can request the unlock.

Iphone from Carphone Warehouse are sold as "sim free" and in the past these have locked to the network of the first sim inserted. Since Three don't lock the trick about unlocking a "sim free" phone using Three came about.

sam_of_london

IPhone 5s is very slow after the latest 10.02 update. Very unresponsive. … IPhone 5s is very slow after the latest 10.02 update. Very unresponsive. It does work but don't expect it to work as smartphone but as feature phone



Even better with the 10.1 battery drain

Flyer

​Hi, really interested in the p9lite for a family member but can't see it … ​Hi, really interested in the p9lite for a family member but can't see it fit£140.00, is this in store only? Cheers...


hotukdeals.com/dea…526 it's a lottery basically. Some EE stores will do this others won't. But yes, in store only.
Edited by: "minsx" 21st Dec 2016

i wanna iphone 3g, pls find it with O2 air as well
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