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BT Caller Display now free with BT Protect from  from Oct 1st.
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BT Caller Display now free with BT Protect from from Oct 1st.

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Posted 10th Oct 2018
BT Caller Display now free from Oct 1st. If you are a BT customer and do not have Caller Display, you can now get it for free. It is not automatic if not already included in your package.
To get fee caller display use the link then select manage Landline features. You need to select the option for BT Caller Protect with caller display included. This will generate an order to add it your line at no extra cost.
I followed these steps last night and caller display is already enabled.
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Caller Display is free with ALL telephone providers from 1st October - They were told they could no longer charge for it by Ofcom !
Edited by: "happymanuk" 10th Oct 2018
Cheeky sods, it's got to be the most basic requirement of any phone service with the exception of being able to make and receive calls!

They really should be doing all they can to keep landline users rather than continuously sticking it to us!

If it wasn't required for broadband I imagine most would ditch it.
Edited by: "spannerzone" 10th Oct 2018
17 Comments
BT are so kind 😁
Caller Display is free with ALL telephone providers from 1st October - They were told they could no longer charge for it by Ofcom !
Edited by: "happymanuk" 10th Oct 2018
Free lol ....just absorbed in the price increases
Cheeky sods, it's got to be the most basic requirement of any phone service with the exception of being able to make and receive calls!

They really should be doing all they can to keep landline users rather than continuously sticking it to us!

If it wasn't required for broadband I imagine most would ditch it.
Edited by: "spannerzone" 10th Oct 2018
all are forced to not charge an additional fee now by law. Cheeky to charge in 1st place
Hate BT, Who else in this world charges in advance for something you have yet to receive.
healthandsafety9 m ago

Hate BT, Who else in this world charges in advance for something you have …Hate BT, Who else in this world charges in advance for something you have yet to receive.


I’m not defending BT but it’s not just them. I generally have to pay for tickets to events well in advance of the event.
Heat because I didn't know about this (not for something that should always have been free!)! I refused to pay for this before, as its seems a kick in the teeth! (decided I didn't use the landline enough to bother)

Will enable now though ta.

BT - shame on you for ever charging for this!
Should be renamed Greedy BT..
BT = Bloody Take on ( Its customers) Since the last 40 odd years
healthandsafety11/10/2018 18:03

Hate BT, Who else in this world charges in advance for something you have …Hate BT, Who else in this world charges in advance for something you have yet to receive.


Ermm... Travel agents? Ebay? Season tickets? Etc.
Edited by: "scrimpersdelight" 11th Oct 2018
Well done to BT. Jolly good of them to stop charging for something they're no longer allowed to charge for, and then to put up the price for everyone to cover for it.
healthandsafety50 m ago

Unreasonable reply.


What's unreasonable? You suggested that nobody else in the world charges for things in advance. I thought of some that do!
This post was to try to help those who were not awarw of the ofcom ruling. Also to overcome the fact that its not Automatic and how to get it if like ne you're a BT customer. Call me cynical but having to navigate the BT order process to get something that should be standard for all is made harder than perhaps it should be.
healthandsafety4 h, 57 m ago

Hate BT, Who else in this world charges in advance for something you have …Hate BT, Who else in this world charges in advance for something you have yet to receive.


Train/plane tickets, Petrol... Argos...
Agreed with all, should have been free in the first place, a total cheek charging all those years just to see the number of who's calling you!
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