BT Infinity 1 retention deal, £28.99 for 12 months [£347.88 term] (probably others too)
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BT Infinity 1 retention deal, £28.99 for 12 months [£347.88 term] (probably others too)

18
Edited by:"Kristian"Found 28th Aug 2017
Rang up BT to cancel my subscription as I was outside of my contract paying the RIDICULOUS 47 quid that they silently pushed up for me a couple months ago. They offered me a price quote "even below the new customer pricing you just said you wanted." 28.99 for the next 12 months. Told me to ring them again when that's up.

Was going to go for the current Vodafone deal with the Sonos, but decided to use this and keep my Home Hub 5. I also thought it's better to keep my details with just one company rather than spreading. Avoid those PPI calls!

Meanwhile can anyone tell me if the Home Hub 6 is worth the £65 price?
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18 Comments
Decent, hoping that I'll get a similar offer when my contract comes towards its end
i got a retention deal at £26.99 half way through my contract. Wa paying £31.99. it is a 24 month contract but would be able to leave if they put up prices.

This figure above was online amongst my offers and i have no doubt it was a mistake. The offer was £34.99 but when i went and accepted that offer as i was being nosey, a whole host of different figures appeared including the £26.99 which i took.

BT are incompetent. i always check offers within BT Moblie and broadband as they make mistakes all the time.

As an aside i have bt sport via sky and have not paid for HD in over a year. They offer HD free for 3 months. i have taken up this offer for over a year, given my notice after 2 months, then gone online when the notice is up and taken up the 3 months free HD again.


i have done this at least 4 times and counting.
Edited by: "marco806" 28th Aug 2017
Why not simply switch? Vodafone is offering fibre broadband £25 (all inclusive) with up to £200 free gifts and installation
It always amazes me that people are prepared to stick with companies they deem incompetent. There's plenty of alternatives out there and as2010 pointed out, there's a far better deal from Vodafone for starters, so this can't be anything but cold.
That's a 12 month contract works out cheaper overall
Mine comes up at £34.99 lmao i only pay £31.99 now ans thats for 24 months! Might have to go elsewhere then come back to bag the £16 deals for new customers only
This isn't really a deal (in that it is not widely available to everyone) is it? It is just an account of one subscriber's experinece with a supplier, so I've had to join the 'voice of the body of the kirk' and vote this post cold.
Original Poster
Haha you guys are brutal. I still love you all though
Edited by: "Kristian" 28th Aug 2017
Home hub 6 is really good
We live in a old (proper built house)
We get signal where the hub 5 didn't in the garden etc
Although my sky box only shows half signal and it's 10 feet away
We got 18 month contract , infinity 2 , weekend calls (phones not even plugged in)
£33pm
With new router was £35pm
They had the option of with or without new router
18 X £2 = £36 rather than £65
I was offered £34 a month (incl line rental) for infinity 2 (I.e up to 76 Mbps) for FTTP that I have available in my place. This is an 18 month deal. I know that it's probably cheaper to be a new customer, but I struggle to find alternative FTTP providers than BT
rsmac813 h, 25 m ago

That's a 12 month contract works out cheaper overall


£31.99 a month doesn't work out cheaper than £28.99 a month. The reward card is only for new customers.
lukas070428th Aug

I was offered £34 a month (incl line rental) for infinity 2 (I.e up to 76 …I was offered £34 a month (incl line rental) for infinity 2 (I.e up to 76 Mbps) for FTTP that I have available in my place. This is an 18 month deal. I know that it's probably cheaper to be a new customer, but I struggle to find alternative FTTP providers than BT


Push for more. I got £30 for 24 months on Option 2 FTTP. Also in October the FTTP price for the higher tiers are going to drop for 12 months. Might be a way to get a good deal there too.

By drop I mean the Openreach wholesale prices, which should theoretically mean lower prices for us if we opt for a package on those tiers.
Edited by: "moogle" 29th Aug 2017
Christ, I hope my retention deal is better when the time comes!
i've just been spent hours going through this with bt and ended up been encouraged to end my contract and become a new customer the next day if i didn't mind using my neighbours bt hotspots while they reconnect me.. if all the cashback and gift cards come through i guess it will be better to be a new customer than move to ee or vodafone.. both which will see me have to move to sim cards too.. wonder could i book new contract to start day after in husbands name instead.. might stop us been cut off and not risk the next lot of deals are worse than this lot.. fear the prices are going to start creeping up again
sheps4th Sep

i've just been spent hours going through this with bt and ended up been …i've just been spent hours going through this with bt and ended up been encouraged to end my contract and become a new customer the next day if i didn't mind using my neighbours bt hotspots while they reconnect me.. if all the cashback and gift cards come through i guess it will be better to be a new customer than move to ee or vodafone.. both which will see me have to move to sim cards too.. wonder could i book new contract to start day after in husbands name instead.. might stop us been cut off and not risk the next lot of deals are worse than this lot.. fear the prices are going to start creeping up again

Encouraged by who? As for haggling with BT, called them up and not interested in any discount despite being out of contract now.
gogboy21 h, 25 m ago

Encouraged by who? As for haggling with BT, called them up and not …Encouraged by who? As for haggling with BT, called them up and not interested in any discount despite being out of contract now.

The retention team advisor and a manager I was talking to when I was planning on leaving as they couldn't offer me the 12 month contract I wanted and I didn't want to a 18 month fibre contract they were authorised to offer. They wavered the disconnection fee and I found a new bt contract with free connection.
They couldn't have been less helpful on the phone if they tried with me. So you killed your line and took a new customer offer under same name and payment details?
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