BT pay your early termination fees upto £300
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BT pay your early termination fees upto £300

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Expires on 19/02/2019Found 19th Feb
If you are stuck in a long broadband contract, BT will credit your account with upto £300 to cover any termination fees you might be charged from your current provider.
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4977.jpgJust incase anyone missed this, btw it finishes this Thursday at midnight!
BT UNLIMITED INFINITY Up to 52Mb fibre b'band, line & BT Sport £330.73 for 18m equivalent to £18.37/mth, £200 back from BT via £150 MasterCard and £50 cheque)£330.73
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They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.
lord_trumpington3 m ago

Dont do it. BY broadband is sh1te


That might be your experience with BT but not mine, been spot on for me but I would agree its exspensive.
Edited by: "longbowassassin" 19th Feb
Been with them 2 years and can’t fault them. 70m speeds.
Depends where you live I suppose.
Just shows you how it's not the same for everyone. I've recently left BT and gone back to Sky purely because of price. Big mistake BT was far faster up and down and their router is one of the best from the big suppliers
112 Comments
Sorry if this is in the wrong place. Easily confused!
They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.
Rosenthal19659 m ago

Sorry if this is in the wrong place. Easily confused!


Does it include advance line rental payed for 12 months or just the services?
lord_trumpington3 m ago

Dont do it. BY broadband is sh1te


That might be your experience with BT but not mine, been spot on for me but I would agree its exspensive.
Edited by: "longbowassassin" 19th Feb
Been with them 2 years and can’t fault them. 70m speeds.
Depends where you live I suppose.
Just shows you how it's not the same for everyone. I've recently left BT and gone back to Sky purely because of price. Big mistake BT was far faster up and down and their router is one of the best from the big suppliers
Searcher24 m ago

They must be getting desperate. I couldn't wait to get rid of BT …They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.


If it's a new line with BT, what happens when you switch to another provider, do you keep BT line or will new provider charge for setting up thier new line?
amoulden3 m ago

Just shows you how it's not the same for everyone. I've recently left BT …Just shows you how it's not the same for everyone. I've recently left BT and gone back to Sky purely because of price. Big mistake BT was far faster up and down and their router is one of the best from the big suppliers


Did you get charged for new line when you went from BT to sky, or do they just transfer your BT line to sky whilst retaining your original landline number?
My BT is 30% OK , terrible the rest .
they spent 2 days sorting the swap from talktalk. Going through the house 2 engineers . The bait was the MasterCard £100
longbowassassin6 m ago

That might be your experience with BT but not mine, been spot on for me …That might be your experience with BT but not mine, been spot on for me but I would agree its exspensive.


We are on a fibre package with them and I kid you not when I say that we have service downtime on a daily basis. We were with EE before (and Sky prior to that) on standard adsl and both services were far more resilient.
We started having problems with our bt fibre optic. Used to go off and on around 10 times a day. Advised to turn off at plug for a few minutes, turn back on, when up and running press the reset button on the router. This was about 3 months ago, and its been fine since. Might go off and on once or twice a month for a couple of minutes. Find it very fast, also watch bt sports via internet too and very little problems. This is a great deal. Good find.
Edited by: "cornishscouse" 19th Feb
BT, lmaoooooooooooooooo, desperate times for them I guess, I'm glad though, worst company I have EVER dealt with.

They had one saving grace, who managed to actually listen to me, and went out of his way to do stuff, guy was a hero. But stay away from the company, trash.
Most available broadband suppliers carry on the BT network. My rule of thumb is avoid all VNO, service pretty much is always affected in some way.
Don't go with BT
Searcher219 m ago

They must be getting desperate. I couldn't wait to get rid of BT …They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.


agree sky is outstanding in all departments in my view
Searcher220 m ago

They must be getting desperate. I couldn't wait to get rid of BT …They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.


Quite literally the complete opposite experience for me.
People don’t realise that most of the issues they face with broadband is due to their internal wiring and local area. The provider plays a relatively small role in the speed you get. I’ve used 4 providers in the last 6 years and they all gave good, as advertised speeds but the difference was the customer service when I needed to talk to someone. Only issue we had was due to a second telephone plug socket so the technician came out and disconnected it from the main socket. Drop outs stopped immediately.
Would they still pay the cancellation if moving away from Plusnet?
donslibi3 m ago

People don’t realise that most of the issues they face with broadband is d …People don’t realise that most of the issues they face with broadband is due to their internal wiring and local area. The provider plays a relatively small role in the speed you get. I’ve used 4 providers in the last 6 years and they all gave good, as advertised speeds but the difference was the customer service when I needed to talk to someone. Only issue we had was due to a second telephone plug socket so the technician came out and disconnected it from the main socket. Drop outs stopped immediately.


'People'

Lol, speak for yourself only. My issues over the last 8 years have been BT, and BT only, nothing to do with my end. Several people I know with the same issues in different areas too. This thread speaks for itself.
Spuggie8 m ago

Don't go with BT


I totally agreed.
ritchiedrama9 m ago

'People'Lol, speak for yourself only. My issues over the last 8 years have …'People'Lol, speak for yourself only. My issues over the last 8 years have been BT, and BT only, nothing to do with my end. Several people I know with the same issues in different areas too. This thread speaks for itself.


If you’ve only ever been with BT how do you know it’s because of them?
Don’t they own E E now
How do I get this while going for one of the MasterCard deals? TalkTalk are doing my box.. does this include any current bt deals? As I’ve seen a few I would go with.
Edited by: "justanothercid" 19th Feb
Searcher242 m ago

They must be getting desperate. I couldn't wait to get rid of BT …They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.



Ha its the same telephone exchange whether you use Sky or BT, even if its an LLU Sky service
Endless dropouts from bt. And if you think youve got slow speeds im posting right now on 2.8mb.

But as im in the sticks to improve things bt are putting in fttp with copper into the house so things should speed up considerably.
Lots of people left due to the recent mid contract price increase.

I hate companies who do this, it’s dishonest
BuckRodgers6668 m ago

Lots of people left due to the recent mid contract price increase.I hate …Lots of people left due to the recent mid contract price increase.I hate companies who do this, it’s dishonest



Actually it was their loss in some cases. I took out mobile sim with them just a month before the price increase. I switched away and everything was ended. Profited on the Amazon gift card, cashback, and credit refund automatically provided by them. I mean I didn't even want to switch. I wanted them to honour the original contracted price. So silly.
The fact that they are prepared to do this should be a fair warning of whats going to happen to you once they have you signed up. Just left them after 5 years ....................... they bled me dry !!!
donslibi31 m ago

If you’ve only ever been with BT how do you know it’s because of them?


Because ever since I've had contact with someone deep within BT, they admit its their fault. I mean, I'm pretty sure its because of them
justanothercid37 m ago

How do I get this while going for one of the MasterCard deals? TalkTalk …How do I get this while going for one of the MasterCard deals? TalkTalk are doing my box.. does this include any current bt deals? As I’ve seen a few I would go with.


I’ve just rejoined them tonight. Infinity upto 52, reward card £150, and cancellation fees with talk talk to be credited to my account £29.99. Never had a problem with BT but took an offer to join talk talk. Their router is now renowned for dropping WiFi. So pleased to get out of an 18 month contract for free.

This is not an offer as such, it’s something BT have been doing for years. Wish I know sooner.
I've had so many issues with sky Broadband since getting sky q with it dropping out and losing connection and they do nothing about it and after reading here it looks like BT are just as rubbish I wish we had cable in our area.
moh22323 m ago

Actually it was their loss in some cases. I took out mobile sim with them …Actually it was their loss in some cases. I took out mobile sim with them just a month before the price increase. I switched away and everything was ended. Profited on the Amazon gift card, cashback, and credit refund automatically provided by them. I mean I didn't even want to switch. I wanted them to honour the original contracted price. So silly.


I had cash back and credit card off them, so ended up doing ok out the deal, however I’d still be with them now if they weren’t so greedy!
So leave BT today move to another provider then move back after a month even if you have to break an 18 month contract with another provider this would be more than covered by this credit and any new joiner incentive deal
Maybe they'll give me a good renewal deal then as what I've seen is awful. Currently looking at vodafone for £24 a month for 76gb speed fibre. Although EEs is £33 a month for same speed but after topcashback and prepaid mastercard it works out just under £23 so debating it at the moment
Edited by: "The.Bloodster" 19th Feb
rustybin1 h, 19 m ago

Quite literally the complete opposite experience for me.


By that do you mean you got a UK call centre when you rang BT but a foreign one when you rang Sky? I doubt that. For me it's more that I got sense out of the Sky customer service but not a lot from BT. Maybe things have changed in the last 12 months with BT though
Pateo1 h, 41 m ago

If it's a new line with BT, what happens when you switch to another …If it's a new line with BT, what happens when you switch to another provider, do you keep BT line or will new provider charge for setting up thier new line?


Not sure I understand but when I moved from BT to Sky I kept the same number and there was no setup charge. It's the same.physical line into the house but something changed (presumably at the exchange) as I didn't get dropouts after the change.
Searcher21 h, 54 m ago

They must be getting desperate. I couldn't wait to get rid of BT …They must be getting desperate. I couldn't wait to get rid of BT broadband. I kept getting dropouts which they said was because it was a new line and it needed to settle down. I changed to Sky and haven't had a single dropout. I think there must have been something physically wrong with the BT connection at the exchange. There were other reasons too - the main one being BT having a foreign customer service centre.


Agreed moved from them to talk talk bt was far far faster
wonder if they will pay my BT off
Edited by: "nexus76" 19th Feb
Searcher213 m ago

Not sure I understand but when I moved from BT to Sky I kept the same …Not sure I understand but when I moved from BT to Sky I kept the same number and there was no setup charge. It's the same.physical line into the house but something changed (presumably at the exchange) as I didn't get dropouts after the change.


although sky uses the same infrastructure as Bt they always give you better connections and faster pings. Bt do something to it to make it worse somehow.
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