Calling all mobile users... text TPS to 85095 to reduce nuisance calls
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Calling all mobile users... text TPS to 85095 to reduce nuisance calls

96
Found 13th Oct
Deal of the day (well for anyone like me that hates unsolicited calls...)

Mobile phone users can send a simple text message to opt out of unsolicited sales and marketing calls. The 'text-to-register' service enables mobile phone users to add their number to the UK's official ‘do not call’ database by texting ‘TPS’ and their email address to 85095.

It is illegal for organisations to make unsolicited sales and marketing calls to numbers registered with the TPS, unless they have a person's consent to do so.

Raising awareness of the TPS
According to Ofcom research, only half (48%) of people familiar with the TPS are aware that mobile numbers can be registered, compared to almost nine in 10 (88%) for landline phone numbers.

This helps explain why only 2.9 million mobile numbers (around 3%) are registered on the TPS database, compared with 18.5 million landline numbers (around 85%).

By introducing the quick and easy text-to-register process, the TPS and Ofcom aim to raise awareness of the preference service among mobile users and drive registrations.

How ‘text-to-register’ works
To register, mobile customers simply text 'TPS', followed by their email address to the shortcode 85095. They will receive a text reply from the TPS confirming their number has been successfully added to its database.

Registrants should notice a gradual reduction in unsolicited sales and marketing voice calls after a few days, although it can take up to 28 days for the service to become fully effective.

A study commissioned by Ofcom and the Information Commissioner's Office found people registered with the TPS saw a reduction in the monthly volume of live sales or marketing calls received of around a third (31%). Registering with the TPS, however, does not prevent spam text messages.

When you register your mobile on the Telephone Preference Service, there is no charge for sending a text to the shortcode 85095 or for receiving the confirmation text.

There is an alternative shortcode, 78070, but for this you will be charged at your standard network rate.

It is free to register your details on the Telephone Preference Service website at tpsonline.org.uk.

Top comments

johnwillowlfc42 m ago

Registered a few years ago for this and still get nuisance calls most days


Me also, think I will just have to divorce her

Registered a few years ago for this and still get nuisance calls most days

I got a cold call yesterday asking if I had been in an accident. I said yes, just to play along with it. I was then asked when was the accident and I replied tommorow. Pardon she said when was the accident, I said its tommorow. She then said OK and hung up. I told my OH about it and she said do you know its Friday 13th tommorow and laughed. Oops didnt realise, so I decided to stay in all day, just in case, You never know.

sheps24 m ago

ask them to remove you and let them know you are registered with TPS this …ask them to remove you and let them know you are registered with TPS this chases most legit cold-calling companies if anyone ignores you can also report them using this link.. https://complaints.tpsonline.org.uk/consumerMake A ComplaintThe Telephone Preference Service (TPS) and the Corporate (CTPS) are happy to offer a complaint handling service as a value added service, however we are not the body responsible for enforcement and we are unable to take enforcement action against companies complained about. Complaints handled by TPS and CTPS are included in a regular report sent to the Information Commissioner's Office (ICO) who are the body responsible for enforcement. This enables them to identify trends in complaints being made and supports their investigation when taking enforcement action deemed necessary by them.To take advantage of this free complaint handling service the following must apply:Your telephone number must be registered with TPS/CTPS for 28 days or more.The call that you are complaining about must be a live unsolicited direct marketing calls where you had engaged in a live conversation with the caller who tried to sell/market their products/service.You must be able to provide as a minimum the company name and/or telephone number, date and time that the call that you wish to report was received.You must consent that some information supplied (name, telephone number, postcode) will be supplied to the company against whom the complaint is made to enable them to coherently investigate the complaint, identify you on their record and remove as appropriate.If any of the above does not apply TPS/CTPS may be unable to accept/investigate your complaint. But, you may benefit from reading the Frequently Asked Questions (FAQ) of the TPS website where you are likely to find detailed and helpful information regarding dealing with unwanted calls.



Which is all totally useless if the call originates from outside of the UK like most of them do.
96 Comments

Hope it works

why do you have to give your e-mail when registring ??

Registered a few years ago for this and still get nuisance calls most days

Original Poster

ask them to remove you and let them know you are registered with TPS this chases most legit cold-calling companies

if anyone ignores you can also report them using this link.. complaints.tpsonline.org.uk/con…mer


Make A ComplaintThe Telephone Preference Service (TPS) and the Corporate (CTPS) are happy to offer a complaint handling service as a value added service, however we are not the body responsible for enforcement and we are unable to take enforcement action against companies complained about. Complaints handled by TPS and CTPS are included in a regular report sent to the Information Commissioner's Office (ICO) who are the body responsible for enforcement. This enables them to identify trends in complaints being made and supports their investigation when taking enforcement action deemed necessary by them.

To take advantage of this free complaint handling service the following must apply:

Your telephone number must be registered with TPS/CTPS for 28 days or more.The call that you are complaining about must be a live unsolicited direct marketing calls where you had engaged in a live conversation with the caller who tried to sell/market their products/service.You must be able to provide as a minimum the company name and/or telephone number, date and time that the call that you wish to report was received.You must consent that some information supplied (name, telephone number, postcode) will be supplied to the company against whom the complaint is made to enable them to coherently investigate the complaint, identify you on their record and remove as appropriate.If any of the above does not apply TPS/CTPS may be unable to accept/investigate your complaint. But, you may benefit from reading the Frequently Asked Questions (FAQ) of the TPS website where you are likely to find detailed and helpful information regarding dealing with unwanted calls.
Edited by: "sheps" 13th Oct

85095 charged extra

Original Poster

mikbish8 m ago

why do you have to give your e-mail when registring ??


you don't you just text TPS to the above number.
Edited by: "sheps" 13th Oct

Original Poster

tony962 m ago

85095 charged extra



check you sent to the correct number and wrote TPS in the message as
When you register your mobile on the Telephone Preference Service, there is no charge for sending a text to the shortcode 85095 or for receiving the confirmation text.


There is an alternative shortcode, 78070, but for this you will be charged at your standard network rate.
Edited by: "sheps" 13th Oct

Some networks charge a fee for texting a short code number, and the tps service will only work for UK companies and most nuisance calls.come from foreign call centres.

I used this on the landline a few years ago , and got more crap calls than before .

Don't block survey calls such as consumer lifestyle

Received a reply. 'Unable to send'

This has been around for years. Not a deal at all. Voted cold.

taff_53 m ago

This has been around for years. Not a deal at all. Voted cold.



Absolutely it's a Complete Waste of Time...in fact Experience shows more likely to receive More as a result of contact the Useless Toothless Impotent Organisation... FREEZING!

Original Poster

taff_56 m ago

This has been around for years. Not a deal at all. Voted cold.



personally i knew about the landline but not that they did it for mobiles now too.. you cant register a mobile on the landline link... so thought if i never knew others might not too.. and for me at least if it even stops one call im happy as its one less person annoying me .... but ill never please everyone... nor would i want too

Original Poster

TAZMANUK12 m ago

Don't block survey calls such as consumer lifestyle


report them then if they are refusing your request to remove your number...

granted the only way some companies will listen if if we make them...

this is what website has to say...

I'm on the TPS but still get calls!
PPI, Accident Claims, Overseas Scams, Spam SMS and Other Nuisance Calls


Companies that ignore the law
On the whole the TPS is very effective. Any reputable company that values its customers and its brand image takes the TPS very seriously. Sometimes mistakes happen, when they do if you make a complaint we can contact the company and ask them why they contacted you, warn them of their legal obligations and ask them to add you to their own Do Not Call list so that you do not receive any further calls.

We are aware that in recent months there has been a rise in the number of unsolicited calls being received by people registered on the TPS. These calls mainly from companies that deliberately ignore the law and either hide or disguise their identity. They might withhold the number they are calling from or display a fake number. They sometimes use generic sounding names that cannot be used to accurately identify an organisation . Solar Panels UK, PPI Claims Ltd etc or they may refuse to give you any details at all. Understandably this makes contacting these companies or targeting them for enforcement extremely difficult or even impossible.

There are thousands of calls every day from companies like these trying to benefit from short term financial opportunities based on generating sales leads for things such as accident claims, PPI claims, solar energy installation, and insulation grants etc.

Scams
There are also companies, usually operating from overseas that are running scams. One of the most common is based on a bogus PC support service where their aim is to get you to pay for an unnecessary service or gain access to personal information on your PC. Another is where they claim to be from TPS and ask for a payment for the service. Companies running scams like this from overseas are usually outside of the authority of the UK regulators and law. (See our section of Bogus TPS Calls)

SPAM SMS
Although SPAM SMS messages are not covered by the same legislation that regulates live sales and marketing calls we often hear about them because they are received on your phone. A company should only send you an SMS if you have given them prior permission. Identifying the companies that send these texts can be difficult for the same reasons as mentioned above. But you can report these to the Information Commissioners Office (ICO) on the following website click here to report to the ICO

If the text is from an unknown company you should report the text message to your network operator, who may be able to prevent further messages from the originating number. You can either contact your network operator.s customer services or use one of the reporting numbers below:



EE, Orange, T-Mobile and O2: Forward the SMS to 7726Vodafone: Forward the SMS to 7726 or 87726Three: Forward the SMS to 7726 or 37726

An easy way to remember 7726 is that they are the numbers on your telephone keypad that spell out the word SPAM.

For a full list of the different types of unwanted calls you might receive and who to contact please see OFCOM's Consumer guide



Be a ScamSmart investor


Organisations that run investment scams will ignore the fact that you are registered with the TPS. They will cold call you, offering you investment opportunities with high rates of return. Be very cautious if you are approached in this way. For more information on investment scams, and the steps you can take to avoid them, visit fca.org.uk/sca…art.

Top news
Unsolicited Text Messages
Whilst registration with the TPS cannot prevent the receipt of unsolicited text messages (SMS) you can find useful information on how to deal with such messages here.Find out more
Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Register
Tell us about your experiences and we'll be happy to let you know how we can help.
Complaints

sheps24 m ago

ask them to remove you and let them know you are registered with TPS this …ask them to remove you and let them know you are registered with TPS this chases most legit cold-calling companies if anyone ignores you can also report them using this link.. https://complaints.tpsonline.org.uk/consumerMake A ComplaintThe Telephone Preference Service (TPS) and the Corporate (CTPS) are happy to offer a complaint handling service as a value added service, however we are not the body responsible for enforcement and we are unable to take enforcement action against companies complained about. Complaints handled by TPS and CTPS are included in a regular report sent to the Information Commissioner's Office (ICO) who are the body responsible for enforcement. This enables them to identify trends in complaints being made and supports their investigation when taking enforcement action deemed necessary by them.To take advantage of this free complaint handling service the following must apply:Your telephone number must be registered with TPS/CTPS for 28 days or more.The call that you are complaining about must be a live unsolicited direct marketing calls where you had engaged in a live conversation with the caller who tried to sell/market their products/service.You must be able to provide as a minimum the company name and/or telephone number, date and time that the call that you wish to report was received.You must consent that some information supplied (name, telephone number, postcode) will be supplied to the company against whom the complaint is made to enable them to coherently investigate the complaint, identify you on their record and remove as appropriate.If any of the above does not apply TPS/CTPS may be unable to accept/investigate your complaint. But, you may benefit from reading the Frequently Asked Questions (FAQ) of the TPS website where you are likely to find detailed and helpful information regarding dealing with unwanted calls.



Which is all totally useless if the call originates from outside of the UK like most of them do.

Original Poster

cecilmcroberts1 m ago

Which is all totally useless if the call originates from outside of the UK …Which is all totally useless if the call originates from outside of the UK like most of them do.


yes we cant stop them but many people do get ones from uk eg ppi, car accident, trying to sell you a boiler etc etc
surely removing some is better that none?

My bank uses a generated number to call and this blocked it so had to remove.

Original Poster

dannycouzens74 m ago

My bank uses a generated number to call and this blocked it so had to …My bank uses a generated number to call and this blocked it so had to remove.


i'm surprised the banks usually on the ball with stuff like this ... maybe you should bring it to your banks attention im sure they dont want their calls blocked nor you having to put yourself in the position you have to receive unsolicited calls because of it...

meantime try this...

How do I de-register my telephone number from TPS?


If you have registered a telephone number onto the TPS and now wish for it to be removed from the file, please e-mail your details to tps@dma.org.uk
Edited by: "sheps" 13th Oct

I got a cold call yesterday asking if I had been in an accident. I said yes, just to play along with it. I was then asked when was the accident and I replied tommorow. Pardon she said when was the accident, I said its tommorow. She then said OK and hung up. I told my OH about it and she said do you know its Friday 13th tommorow and laughed. Oops didnt realise, so I decided to stay in all day, just in case, You never know.

i Have been registered with these for some years and to be honest it does nothing I still get lots of calls even after telling them I'm registered, your better off just blocking the number on your phone or get an app to block them

johnwillowlfc42 m ago

Registered a few years ago for this and still get nuisance calls most days


Me also, think I will just have to divorce her

Original Poster

caverncity7 m ago

I got a cold call yesterday asking if I had been in an accident. I said …I got a cold call yesterday asking if I had been in an accident. I said yes, just to play along with it. I was then asked when was the accident and I replied tommorow. Pardon she said when was the accident, I said its tommorow. She then said OK and hung up. I told my OH about it and she said do you know its Friday 13th tommorow and laughed. Oops didnt realise, so I decided to stay in all day, just in case, You never know.


excellent excuse for a lazy day.... i've a ongoing banter with someone who tries to sell me all sorts of things.. has a Glaswegian accent and it always results in who can get the last insult in before hanging up on the other... it a withheld number and I'm no convinced to this day it no someone on the wind up ... thankfully it only once every few months.. usually ive just about forgotten them and they do it again... but my landline changed now.. so if it someone i know and it happens again i'll know it has to be a wind up
Edited by: "sheps" 13th Oct

Original Poster

vinny9395 m ago

i Have been registered with these for some years and to be honest it does …i Have been registered with these for some years and to be honest it does nothing I still get lots of calls even after telling them I'm registered, your better off just blocking the number on your phone or get an app to block them


as explained above if we actually took a min to report them they (if legit uk company) would get fined and start playing ball...just ignoring the problem helps noone...

How much is the text?

sheps22 m ago

yes we cant stop them but many people do get ones from uk eg ppi, car …yes we cant stop them but many people do get ones from uk eg ppi, car accident, trying to sell you a boiler etc etc surely removing some is better that none?



The list of numbers is available to ensure companies don't contact someone on this list, for those who's calls are originating from outside of the UK also use this list as a hit list which will contain vulnerable people. The best way to prevent is to stop giving your own number out on websites you have to join, competitions, marketing survery's etc etc or actually reading T&C's or reading the tick box's correctly regarding what is done with your information. If you ever need a phonenumber to "join" a website (that you know have no need for your phone number) use the number 0333 88 88 88 88 (if sites doesn't accept drop the last 8). Any calls will then be anwsered "Truecall38 is handling my calls. I prefer not to be contacted by phone so please contact me via my email address". You can actually be doing more harm than good being on this list.

sheps5 m ago

as explained above if we actually took a min to report them they (if legit …as explained above if we actually took a min to report them they (if legit uk company) would get fined and start playing ball...just ignoring the problem helps noone...



took time to report still got the calls, so reported again and again and again now I just block them and don't bother

caverncity16 m ago

I got a cold call yesterday asking if I had been in an accident. I said …I got a cold call yesterday asking if I had been in an accident. I said yes, just to play along with it. I was then asked when was the accident and I replied tommorow. Pardon she said when was the accident, I said its tommorow. She then said OK and hung up. I told my OH about it and she said do you know its Friday 13th tommorow and laughed. Oops didnt realise, so I decided to stay in all day, just in case, You never know.


I done this on the phone before , she asked if I had a accident I said yes , I followed through the other day can I claim for a new pair of boxer shorts

Original Poster

vinny9396 m ago

took time to report still got the calls, so reported again and again and …took time to report still got the calls, so reported again and again and again now I just block them and don't bother


hmm wonder do they need more reports from different people to act same as how ofcom works....(will try look into this later for clarity on the matter...)
guess best way to go is to it report and block then...

Used TPS for a few years now works very well

Just went to register mine and it says my number is already registered...must have done it a while ago.

Obviously doesn't work very well then!

You can send caller number (if not private) to 7226 (spam) and your network should block that number.
Edited by: "littel.helper" 13th Oct

my mobile phone doesn't receive unsolicited messages - my home phone number which is registered with TPS gets bucket fulls - so much that I no longer use it. Everything just goes to voicemail which never gets listened too.

If company requests the TPS list they have ready made list to cold call people. SO rather than paying for list of contacts cold calling companies get a free list from the TPS service!

Original Poster

FamilyGuy679 m ago

Used TPS for a few years now works very well


like yourself my landline is fine (bar the random ones from Glaswegian guy i mentioned earlier with withheld number.. ) i also rarely hand it out to anyone...just the others (spammers) it sadly cant get rid off..my mobile however get loads of silly ones from uk companies as noone at ee told me ee hand it out when you take out a contract with them until i complained.. it off thier list now and hopefully tps will deal with the rest
Edited by: "sheps" 13th Oct

Original Poster

abdi1234646 m ago

How much is the text?


tps says

When you register your mobile on the Telephone Preference Service, there is no charge for sending a text to the shortcode 85095 or for receiving the confirmation text.


There is an alternative shortcode, 78070, but for this you will be charged at your standard network rate.

however Dyslexic_Dog said above Some networks charge a fee for texting a short code number..

if unsure best to check with a quick google or use the standard rate number... i can confirm ee and bt mobile don't charge for 78070.

Can register online without the text nonsense

Important to note;

Organisations with which you have an ongoing relationship (e.g. who regard you as a customer, member or donor) may gather your consent during the early stages of your relationship with them and will therefore be entitled to call you even if your number is registered on TPS, unless you have previously told them that you object to them calling you for marketing purposes.

So if you opted in at some stage in some way, even registering with TPS won't stop them calling, and;

The TPS can accept the registration of mobile telephone numbers, however it is important to note that this will prevent the receipt of marketing voice calls but not SMS (text) messages.

I used to be into entering competitions online. Never won fcuk all and now I get multiple mobile spam calls daily. Luckily it was an 'alternative phone that I rarely use anyway so just stopped answering. Anyone important leaves a message. Spam calls never do.

I just use the Should I Answer? app, brilliant at doing what it's meant to do.

I registered via internet - it does cut down some cold calls or whatever they are called these days but one still gets them. You tell the caller you are on TPS but they don't really care and just carry on with their rubbish
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