The non-existant customer service goes way back to 2012 on TrustPilot. A Trust Pilot post: Never again!! Weeks later my order still hasn't turned up so I contacted them, they told me it had been delivered and I could check with DHL if I wanted as they had, so I did and DHL said it was damaged in transit weeks ago, they will not respond to my emails now (1 a day) after I informed them of this. NEVER AGAIN!!
Yeh i do agree probably worse site i ever used for interaction with there customers.. , but ...after i put a review on.. trust pilot.. had a phone call from lovely lady called clair from carparts4less and must say she sorting my order out today so should get in tomorrow she said plus she is refunding me too... Site could be good if they communicated with there customers...
Thanks got myself a 5ltr too.
100% agree. I should have wrote "unpredictable" not terrible company. The ops deal is oil. With oil it's likely you need it pretty quick unless you don't want your engine blowing up. Would I order oil I needed from them quickly? No. Would I order an item like a boot organiser that I didn't need urgently, definitely less. They're super cheap and definely I would order non urgent items of them. But don't expect any customer service
Yup totally agree, used once never received complete order thank god it wasn’t much money, never even had the courtesy to reply to me.