If you’ve followed the terms and have no luck via the usual channels then email email@example.com with details of your case. I think you’ll be pleasantly surprised.
For those, like me, who signed up for Direct Line life insurance via Quidco advertised £75 cash back + £75 gift card, you most likely will not get the cash back and maybe even gift card (as I have not received mine yet and today is the 30th day after 3 months DD paid). My cash back tracked but then got declined, I raised the claim, still paying DD, provided them with all the details (policy number, etc) and this is what I've received from quidco today via email: "We are writing to you about your cashback claim, as we have now had a response from the retailer. Unfortunately they have declined your claim advising us that the purchase was either returned or cancelled. As stated in the terms and conditions on the Quidco website, cancelling or returning your order can result in your cashback being declined. As we will not be receiving the commission from the retailer, we are unable to pass this on to you as cashback. We do share your disappointment and we're sorry that we're unable to help further on this occasion." TBH I think they just gonna keep my cash back + whatever commission they get, as like I said, policy is still active, I pay DD and have not breached any T&C, so their claim of me cancelling is false, plus Quidco lately is all about offers, but no pay. Any advice? After this email is there any point on trying to prove them wrong? This is my first claim, so I don't know...
Just recieved my £70 worth of nectar points. This really has been an incredible earner. Thanks OP (y)
Seriously getting annoyed now i took the policy out as soon as i saw this post quite a while ago now ive ended up paying like 4 months premiums every time they told me the letter was in the post for the amazon voucher they have been lying so for 3 weeks saying it was dispatched a week ago and then told me it was posted 2 days ago ive been waiting the arrival of this letter so i can get my amazon voucher never came so just rung customer services they gave me the code in an email went to add it to my amazon account and apparently has been redeemed to another amazon account have no idea whats going to happen now as they said the codes are very secure and theres no way any one else would have been able to use it
Yeh that was. Just waiting on the Nectar points to drop, should be enough for a decent car hire in Malaga through Expedia :)