Connect by Hertz @ B&Q - Van Hire £9 p/h
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Connect by Hertz @ B&Q - Van Hire £9 p/h

31
Found 1st Jun 2011
Hourly Van Hire at B&Q for £9 (also plastered on the side of Van) - I hired one earlier today from Bolton as per most of the marketing (online etc) showing £14 an hour (which was cheap enough as it was!)

Sorry - I didn't think to take a picture of the van nor do i have a receipt to prove what I paid.
.
Perfect for anyone needing a van for an hour so. The vans are available from 1hour up to 24 hours.

I did go over the 1 hour time slot which was charged at £2.25 for 5 minutes - but they ended up waiving the charge.

Apparently you can hire a Fiat 500 for £5/hr, Ford Focus £6/hr and Alfa Romeo £7/hr through Connect by Hertz.... wonder if their rates have dropped too?!

Hope this helps someone!

31 Comments

If £9 applies to all stores then this could perhaps work out cheaper than paying for delivery of larger items (obviously you'd have to weigh that up).
As you say, great for any short-term rental that you need for whatever purpose.
Have some heat!

i think you need 2 have a credit card for a deposit in case u wreck it innit

I hope that they will be doing this in Exeter as it could turn out to be quite useful.

I have just hired this in solihull (west midlands) yesterday...it was £14 per hour as it stated on their website!!! Apparantly i was the first person ever to use this service at this branch as it took over an hour to figure things out eventhough i booked over the phone with their central service. The manager had to call another manager at home to find out out how to sort things out..I paid £28 for 2 hours

sam1970

I have just hired this in solihull (west midlands) yesterday...it was £14 … I have just hired this in solihull (west midlands) yesterday...it was £14 per hour as it stated on their website!!! Apparantly i was the first person ever to use this service at this branch as it took over an hour to figure things out eventhough i booked over the phone with their central service. The manager had to call another manager at home to find out out how to sort things out..I paid £28 for 2 hours



So they messed you around for an hour and still charged full price? That's customer service for you.

Voted cold, although I can see the benefit if you only need it for an hour you can hire a van for £35 per day from Northgate.

cheaper than travelodge for a babe in the back !!

Fantasic deal. Great for getting bulky items like plasterboard home.

What ID do you need with you, license, bill, credit card ?, sounds a great deal for a local trip.

LOUGHBORO GUY

cheaper than travelodge for a babe in the back !!


Like your thinking

Windle

Voted cold, although I can see the benefit if you only need it for an … Voted cold, although I can see the benefit if you only need it for an hour you can hire a van for £35 per day from Northgate.


If you can see the benefit, why the cold vote? Do you know anywhere that charges less per hour?

Its like comparing pay as you go to contract. If you need a van for 1-3 hours, this is a better deal.

sam1970



Yes but as you pay before you collect the van they did not charge me for the petrol i used

Edited by: "sam1970" 2nd Jun 2011

sam1970

Yes but as you pay before you collect the van they did not charge me for … Yes but as you pay before you collect the van they did not charge me for the petrol i used



That's good then. Interesting point though, how do they normally charge for petrol? Fixed cost per mile?

Years ago (probably 20-25 yeas ago!) MFI used to do this ... I remember hiring their van for an hour to transport some kitchen units or something like that. Seem to recall it being a totally terrifying experience as it was an ancient van with virtually non-existent brakes!

So you don't pay for fuel? Or was it in your case when they faffed? If so, that's a cracker depending on how far you can go in 30 minutes. That's cheaper than hiring a pedalo in Hyde Park!

Saw the van in the B&Q carpark on the Old Kent Road (Peckham Store) last week. Needed to get a load of stuff as I'm doing my garden at the mo so went along Sunday to see about the hire as it was cheaper than getting everything delivered (compost, fence posts and panels etc) You can buy the welcome pack instore for £14 which gives you your Connect by Hertz card and your first hour of hire. It took about 10-15 minutes on the phone to the call centre. They take your address etc and you need your driving license number. I don't have a credit card but she accepted my visa debit card no problems. I was in B&Q at 3.30 so booked the van from 4.00 but you can access the van 15 minutes before your allotted time so i changed it to 4.15 to allow for queues at the tills. Took everything out and you just swipe you card over the reader on the windscreen and away you go! So handy for me as I don't own a car so the added bonus of car hire from the membership scheme is great (and cheaper than streecar/zipcar)

oddballjamie

Like your thinking


very nice indeed

I rented one of these vans yesterday, it was a large Ford Transit LWB for £14 per hour. I rented for 4 hours, it came to £56 in total.

They give you 20 miles for free, and then they charge 30p per mile thereafter. If you run out of fuel, each van has its own fuel card so you can fill up at no charge to you. You will only be billed the 30p per mile once you go over the 20 mile allowance.

NO DEPOSIT REQUIRED - NO ID REQUIRED, in response to peoples questions above. They ask you for your driving license number so they can check you have a full license and check how many points you have. Anyone over the age of 19 can rent, no insurance extras or anything. The excess is £250 for accidents.

I was quite impressed with the service. Would use again. The van was huge - more than enough for what I needed!!

Hired this from the Poole B&Q last year.
From memory you need to sign up to Hertz connect by picking up a pack in-store. They will need the usual details to set up a vehicle hire, incl phoning the DVLA while your on a call to them.
It was £9 / hr and included the cost of fuel. I think there's a reasonable mileage per hr allowance and then additional (reasonable) mileage charges if you go over. If you need to fill up during your hire there is a card in the van to charge the fuel to.
They have a hands free mobile in the van to contact Hertz if there's any issues and they call you at the start of each hire.
You book your hr slot in advance, can call them to extend from the van (as long as no one else has booked it) otherwise there are charges to stop you going over your slot and inconveniencing the next hirer.
All worked pretty well, but you need to plan in advance as it takes a few days to set up.

Haylhoo

If £9 applies to all stores then this could perhaps work out cheaper than … If £9 applies to all stores then this could perhaps work out cheaper than paying for delivery of larger items (obviously you'd have to weigh that up).As you say, great for any short-term rental that you need for whatever purpose.Have some heat!



Maybe you have to buy something from B&Q???

I hired one for 2 hours yesterday to move my friend's stuff out of her flat, paid £14 an hour though.

Woman behind the till was a bit clueless - made me pay the £14 and then sent me on my way without a membership pack, on the pretence that 'I'd have to come back and get it once I'd booked a van'. Walked out, sat down in my car and realised that I wouldn't actually be able to book anything without a membership card, so went back and told her that, and was eventually handed one.

Then upon phoning the number on the envelope to activate the Hertz Connect card thing, I was put on hold for 35 minutes with nothing but a 13 year old Robbie Williams album playing at me for company. Eventually someone picked up and got it all sorted, but it would have been 20x easier just to let me activate the card online. Oh well...

After all that it was pretty seamless though. And the van was brand new with only 700 miles on it - I'm not convinced it'll be quite so nice in the back after a few months of transporting pot plants and compost around. Oh and when you first rent, be aware of a fast talking Frenchman calling you up through the inbuilt hands free kit asking to confirm who you are and whether anyone's broken it before you. It's a teensy bit confusing.

Europcar used to charge £7 hour for a transit van (Mon-Thurs) but they must have stopped it as I can't find the deal on their website anymore.
But this deal is hot!

I never received my membership pack last time I signed up for this deal

Original Poster

gazw

What ID do you need with you, license, bill, credit card ?, sounds a … What ID do you need with you, license, bill, credit card ?, sounds a great deal for a local trip.



All you need is your driving license and credit card to hand... also helps if you have (I think) no more than 9 points on yer license. I callled 0207 365 4199 to register then picked up a pack from the Information/Customer Service desk @ B&Q - I just told them I'd already registered by phone, they gave me an envelope which contained the swipe card. Then called the 0207 number back to get the card registered to my details - simples.

I'll post a pic of the van tomorrow!

Edited by: "pops1975" 2nd Jun 2011

Is it £14 or £9 hour?

Original Poster

stphnstevey

Is it £14 or £9 hour?



It was £9 for me, but as others have mentioned it may be store specific but it shouldn't stop people calling the Connect Team to confirm the price for their nearest participating store.

its £14 for the vans including petrol/insurance and in london congestion charges. the cars are different prices and differ in charge per hour depending when you book them the cheapest being from 18:30 through to 8:30 am you get for a flat rate of £20 on all cars

day rates are £30 for a fiat 500 (8:30 - 18:30)
you get 30 miles free per day then they charge you a rate per mile after that (20 miles in van)

the other good deal (if you hire in london) is that you can have up to 5 hours free parking at the hertz garage just off oxford street which given the price of parking in london is a real added bonus...

i am waiting for the one way hire which they run in new york so you can just drop it off at a parking bay at your destination rather than have to take it back

Used this service about a month ago and it is pretty good.

B&Q only started to roll it out about a month ago across their stores so some of the staff are a bit clueless about what it involves.

An earlier poster mentioned it takes a couple of days to setup which isn't true.

If you visit your local participating B&Q and purchase the membership pack all you need to do thereafter is either call Hertz or go online and register the membership card - you'll need a credit card and your driving license to hand to do this.

When you go online to register your card it is a little bit confusing as the wording seems to suggest you need to order a new card which will subsequently be posted to you. However, it is applicable for people who have already purchased their card from B&Q.

One word of warning - each membership card has a unique number printed on it. However, they have used a dot-matrix printer to print these numbers onto the cards and the numbers 5 and 6 are indistinguishable from each other so you may well end up registering a membership number that does not match the actual number of your card. Therefore, when you go to collect the van and swipe the card against the reader in the van, the van won't unlock so you will need to call Hertz up to explain this to them.

This happened to me as well as the guy who had the van prior to me. In this case, you will need to call Hertz and explain this to them. Most of the staff should be familiar with this by now but if they are not, they may claim that it is because your credit/debit card has been rejected but if the membership number of your Hertz card has a 5 or 6 in it then it will be because of this and not because of rejected payment.

There are a couple of videos on YouTube which explain the process and I would recommend watching them beforehand - one is aimed at customers and another is aimed at B&Q staff - I watched both which was helpful as I had to guide the B&Q sales assistant when I purchased the pack.

Finally, I paid £14ph and I used the van even though I never purchased anything from B&Q.

Hope this information helps.

thats expensive u can hire a car for a day for £35 at my local garage in Suffolk or a van for £40 a day and that include 200 miles free per day!

Original Poster

himmerz

thats expensive u can hire a car for a day for £35 at my local garage in … thats expensive u can hire a car for a day for £35 at my local garage in Suffolk or a van for £40 a day and that include 200 miles free per day!



Unfortunately not where I live. Is that price for a long wheelbase van?
Like I said in my original post I paid £9 for an hours use of a LWB Van - I'm sure if others can get this deal they'd be happy to pay this price too.

Original Poster

Having used this service again recently, I can confirm this rate is only available at the Bolton store.

http://i55.tinypic.com/4vr9d5.jpg


Edited by: "pops1975" 12th Jun 2011
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