Dell Inspiron 5000 13.3" 2-in-1 FHD Convertible Touchscreen Laptop Intel Core i5-8250U, 8GB RAM, 256GB SSD, Windows 10 only £429.99 delivered @ Amazon
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Dell Inspiron 5000 13.3" 2-in-1 FHD Convertible Touchscreen Laptop Intel Core i5-8250U, 8GB RAM, 256GB SSD, Windows 10 only £429.99 delivered @ Amazon

£429.99Amazon Deals
68
Found 13th Apr
Silly silly price for this super fast touchscreen laptop OMG i want one. JL are selling it for £650

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  • Powerful 8th Gen Intel Core i5 Processor and 8 GB RAM, suitable for everyday use
  • 13.3-inch Full HD 1080p Touchscreen with reduced bezels for a high viewing experience
  • 360 degrees hinge gives you the flexibility of laptop and tablet modes
  • 256 GB SSD provides plenty of storage for all your files
  • Waves MaxxAudio Pro audio adds an extra dimension to music and movies

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This is not worth any more than this. The battery life is truly dire. The underside of the laptop gets very hot - so much so that it scares me sometimes and I have to switch it off. I personally do not think it has enough vents to keep it cool. Lots of reports of left side keys stopping working - there is a big heatsink underneath them so go figure. My A, QWER keys just stopped working. The bottom of the case gets heated up and has some kind of heat affect on it with the plastic looking and feeling as if it has partially melted, presumably because it got so hot.

The plastic case gets worn and scruffy looking very quickly - especially on the palm rests either side of the keyboard. The plastic becomes very rough as it wears away.

The screen on mine kept coming away from the lid and I have to click it back in.

I repeat - the battery is dire. I never got more than 3.5 hours when new which quickly fell to 1 hour. It came with a 42 wh battery then but now comes with a smaller 38 battery. Geesh, Dell cut the corners again and again.

I think Dell is charging a premium for both these 5000 and 7000 2 in 1's that their components and build quality do not justify. This model should never have been more than £400 in my opinion.

If you want something that will last a year or two but which will look very worn quickly and has poor, then declining, battery life then perhaps this is worth £400 - an iPad with a keyboard will probably be better.
68 Comments
Bought one, looks great for the price
£589.99 now
CrashOverride3 m ago

£589.99 now


Check on right side and it shows temporarily out of stock.
Original Poster
Link to help those who need special buying assistance from op
amazon.co.uk/gp/…new
Great price. Plus dell sends a computer engineer to an address of choice for 2 years as warranty if anything goes wrong.
BargainScavenger6 m ago

Great price. Plus dell sends a computer engineer to an address of choice …Great price. Plus dell sends a computer engineer to an address of choice for 2 years as warranty if anything goes wrong.


Isn't standard service 1 year.. For 2 years, you need to pay extra?
Thanks op but oos
good price for a decent spec
This is not worth any more than this. The battery life is truly dire. The underside of the laptop gets very hot - so much so that it scares me sometimes and I have to switch it off. I personally do not think it has enough vents to keep it cool. Lots of reports of left side keys stopping working - there is a big heatsink underneath them so go figure. My A, QWER keys just stopped working. The bottom of the case gets heated up and has some kind of heat affect on it with the plastic looking and feeling as if it has partially melted, presumably because it got so hot.

The plastic case gets worn and scruffy looking very quickly - especially on the palm rests either side of the keyboard. The plastic becomes very rough as it wears away.

The screen on mine kept coming away from the lid and I have to click it back in.

I repeat - the battery is dire. I never got more than 3.5 hours when new which quickly fell to 1 hour. It came with a 42 wh battery then but now comes with a smaller 38 battery. Geesh, Dell cut the corners again and again.

I think Dell is charging a premium for both these 5000 and 7000 2 in 1's that their components and build quality do not justify. This model should never have been more than £400 in my opinion.

If you want something that will last a year or two but which will look very worn quickly and has poor, then declining, battery life then perhaps this is worth £400 - an iPad with a keyboard will probably be better.
Good price but reviews very iffy though I’m no computer software expert!
Can it be charged by the usb-c port?
these are decent, my work have been rolling these out as the standard laptop. They are quite versatile and very light
I can confirm with another poster. I had to send my one of these (generation before but same chassis and basically same components apart from CPU) back to warranty people 4 times over the first year although my mother who has same laptop didn't send hers back once. Basically these are hit and miss with quality control so do think about that. Standard length of warranty is 1 year send in to them but can upgrade via dell for around 40 quid to a 2 year they come to you warranty which is worth it imo
tawse572 h, 47 m ago

This is not worth any more than this. The battery life is truly dire. The …This is not worth any more than this. The battery life is truly dire. The underside of the laptop gets very hot - so much so that it scares me sometimes and I have to switch it off. I personally do not think it has enough vents to keep it cool. Lots of reports of left side keys stopping working - there is a big heatsink underneath them so go figure. My A, QWER keys just stopped working. The bottom of the case gets heated up and has some kind of heat affect on it with the plastic looking and feeling as if it has partially melted, presumably because it got so hot.The plastic case gets worn and scruffy looking very quickly - especially on the palm rests either side of the keyboard. The plastic becomes very rough as it wears away. The screen on mine kept coming away from the lid and I have to click it back in.I repeat - the battery is dire. I never got more than 3.5 hours when new which quickly fell to 1 hour. It came with a 42 wh battery then but now comes with a smaller 38 battery. Geesh, Dell cut the corners again and again.I think Dell is charging a premium for both these 5000 and 7000 2 in 1's that their components and build quality do not justify. This model should never have been more than £400 in my opinion.If you want something that will last a year or two but which will look very worn quickly and has poor, then declining, battery life then perhaps this is worth £400 - an iPad with a keyboard will probably be better.


Had this laptop for 2 years and haven’t experienced any of these problems. Maybe you should have contacted Dell when the battery life fell so drastically.
Love this laptop. It’s been the best laptop I’ve ever owned,
hot deal
Hot
The price of the i5 8250U CPU is $299, so it would be around £250 in pound if it was in the UK. So basically for £180 it pays for the rest of spec, which is very good value consider the FHD display, 256GB SSD, 8GB DDR4 ram (ram is currently mad expensive at the moment). For £430 it does look like a steal, especially when it is a DELL with its customer support as well for the manufacturer warranty.

People that mention the heat problem on the left for this laptop...can anyone confirm if they laptop having this exact same CPU, or are theirs using older gen CPU that is may be less power efficient and hotter running?
I would buy it now if it was in stock. So tempting.
This is a no brainer.

If anything goes wrong with it, you'll get fantastic customer service from Amazon.

You don't get that many good laptop deals from Amazon.

Better than dealing with Dell.
Edited by: "G0rdonGekko" 13th Apr
has it all gone....
I'm seeing £629. Have I missed this one?
RedTurkey8 m ago

I'm seeing £629. Have I missed this one?


Seems to have disappeared. Have put in an order myself about 30 minutes ago but may cancel as reviews are pretty poor mainly due to poor quality screen and battery life being less than 5.5 hrs and almost a quarter of amazon reviews giving it one star!
Edited by: "zchari5" 13th Apr
irsjar8 h, 13 m ago

Isn't standard service 1 year.. For 2 years, you need to pay extra?


2 years warranty on Dell. And 2 years on Amazon. Win-Win.
gone gone gone :-(
I had £30 voucher so even cheaper for me.. thanks OP.
BargainScavenger36 m ago

2 years warranty on Dell. And 2 years on Amazon. Win-Win.


where does it say 2 year warranty? Either on Amazon or Dell?
Oh I’ve missed this one! Definitely was a good buy
smitha24 m ago

where does it say 2 year warranty? Either on Amazon or Dell?


Amazon and Dell automatically offer this from the date of purchase.
BargainScavenger3 m ago

Amazon and Dell automatically offer this from the date of purchase.


I can't see that mentioned anywhere, hence asking where you found it.
LCD screen damaged due to over heating issues. Charge does not last for 1.5 hours. Worst laptop I ever purchased. All within 6 months. Dell is refusing to repair it within warranty. Have called the bank and trying to get my refund. Avoid like the plague!
Edited by: "saikhul" 13th Apr
smitha1 h, 0 m ago

I can't see that mentioned anywhere, hence asking where you found it.


Not even going to bother further commenting. This will be my last. You sound like you've never purchased from either Amazon or Dell. Contact both places and you'll receive your answer. I've always purchased Dell, they've sent computer technicians to my house several times to fix my laptops. The warranty is 2 years by default. In regards to Amazon, they offer 2 years on non warehouse deals. And 1 year on warehouse deals. Although, 1.5 years after purchasing a note 4 samsung on warehouse deals they offered me a repair for my phone... This is common knowledge now. Thus, I'm sorry if you still don't understand what I'm saying, or if you're incapable of carrying out a simple call with these 2 companies.
Edited by: "BargainScavenger" 13th Apr
Looks like deal has expired now.

Just clarify a little regarding heat and battery life of laptop- they tide directly with the processor efficiency in the machine.

Having done a bit of research it would seem that the older version of this laptop uses a i5-6200U, which has a base-clock of 2.30GHz (boost clock 2.80GHz) 2 cores 4 threads 3MB cache, so even when the laptop is idle not doing anything, it would still need to draw enough power to maintain that speed; in contrast the i5-8250U has the same TDP of 15W, but has twice the number of CPU cores together with a lower base clock of 1.60GHz (boost clock 3.40GHz) 4 cores 8 threads 6MB cache, so what this means is that that it is not only faster when under load, but when it is not under load it will draw less power because of the lower base clock and also only require half the power consumption for carrying out the same work load comparing to the i5-6200U.

Intel's CPU progression has been slow as snail for years due to lack of competition from AMD, but for the 8th gen Core processor, there's been a huge leap in improvement- the biggest since the 2nd gen Core series due to the threat brought forward by AMD's Ryzen, and Intel could no longer just sit there to milk the consumer with their pitiful 5-7% performance improvement each gen.

i5-8250U is similarly priced at $281~$299 same as the i5-6200U, but the difference between the 2 processors is night and day.
ark.intel.com/pro…GHz
ark.intel.com/pro…GHz
Edited by: "MarineRX179" 13th Apr
BargainScavenger1 h, 3 m ago

Not even going to bother further commenting. This will be my last. You …Not even going to bother further commenting. This will be my last. You sound like you've never purchased from either Amazon or Dell. Contact both places and you'll receive your answer. I've always purchased Dell, they've sent computer technicians to my house several times to fix my laptops. The warranty is 2 years by default. In regards to Amazon, they offer 2 years on non warehouse deals. And 1 year on warehouse deals. Although, 1.5 years after purchasing a note 4 samsung on warehouse deals they offered me a repair for my phone... This is common knowledge now. Thus, I'm sorry if you still don't understand what I'm saying, or if you're incapable of carrying out a simple call with these 2 companies.



I am going to jump in here and say that IMPO you are talking a load of bollox re the Dell warranty being 2 years. I just went and had a look at this brand new on the Dell website - it says that it has a 12 month collect and return warranty. It is there in black & white.

When you click on Build my Dell it says '1 year Collect & Return Hardware Support included with your PC'.

dell.com/en-…908

Sounds like you don't wish to respond any further to @smitha because you are talking rubbish.

If I and @smitha are wrong please show us the evidence on Dell's website where it says that this laptop has a 2 year warranty.

With regard to Amazon UK having a 2 year warranty - again, please provide the evidence. There is no mention of any warranty length on the pages selling several 5000 model laptops.

I admit that Amazon UK does have a generic page hidden on its site pointing out that EU law will give you 2 years to make a claim but, as everyone know who knows about this, it is often a convoluted process to try and get any UK retailers to honour the 2 year EU directive - most will not simply because there are so many clauses in it to the benefit of the sellers allowing them an opt-out and because, more importantly, the UK SOGA, which only gives you a 12 month warranty, surpasses the EU directive.

The EU directive only being a directive and not being law. The UK SOGA is actually stronger.

So, please provide evidence of how Amazon provide a 2 year warranty for this laptop?

Sorry @smitha for jumping in on your conversation but I thought you were being rudely spoken to when asking some basic questions.
tawse5713th Apr

I am going to jump in here and say that IMPO you are talking a load of …I am going to jump in here and say that IMPO you are talking a load of bollox re the Dell warranty being 2 years. I just went and had a look at this brand new on the Dell website - it says that it has a 12 month collect and return warranty. It is there in black & white.When you click on Build my Dell it says '1 year Collect & Return Hardware Support included with your PC'.http://www.dell.com/en-uk/shop/laptops-notebooks-and-2-in-1-laptops/inspiron-13-5000/spd/inspiron-13-5379-2-in-1-laptop/cn37908Sounds like you don't wish to respond any further to @smitha because you are talking rubbish.If I and @smitha are wrong please show us the evidence on Dell's website where it says that this laptop has a 2 year warranty. With regard to Amazon UK having a 2 year warranty - again, please provide the evidence. There is no mention of any warranty length on the pages selling several 5000 model laptops. I admit that Amazon UK does have a generic page hidden on its site pointing out that EU law will give you 2 years to make a claim but, as everyone know who knows about this, it is often a convoluted process to try and get any UK retailers to honour the 2 year EU directive - most will not simply because there are so many clauses in it to the benefit of the sellers allowing them an opt-out and because, more importantly, the UK SOGA, which only gives you a 12 month warranty, surpasses the EU directive.The EU directive only being a directive and not being law. The UK SOGA is actually stronger.So, please provide evidence of how Amazon provide a 2 year warranty for this laptop?Sorry @smitha for jumping in on your conversation but I thought you were being rudely spoken to when asking some basic questions.


First of all the collect and return warranty is for a collect and return. The warranty which is 2 years is called Premium support and they will still send out technicians and change if the fault is on them. Secondly, in regards to Amazon they offer 2 years on Non-Warehouse deals. Since the item was sold by Amazon. It is their responsibility to deal with Dell. Chat to them. They shall tell you. This simple. No need to write an essay.
BargainScavenger26 m ago

First of all the collect and return warranty is for a collect and return. …First of all the collect and return warranty is for a collect and return. The warranty which is 2 years is called Premium support and they will still send out technicians and change if the fault is on them. Secondly, in regards to Amazon they offer 2 years on Non-Warehouse deals. Since the item was sold by Amazon. It is their responsibility to deal with Dell. Chat to them. They shall tell you. This simple. No need to write an essay.




The Premium Support costs extra money - which is clearly in black & white on the site when you order the laptop from Dell direct.

Again, re your Amazon claims of a 2 year Amazon warranty - please provide the evidence. I suspect you can't otherwise you would have already done so..
tawse579 m ago

The Premium Support costs extra money - which is clearly in black & white …The Premium Support costs extra money - which is clearly in black & white on the site when you order the laptop from Dell direct. Again, re your Amazon claims of a 2 year Amazon warranty - please provide the evidence. I suspect you can't otherwise you would have already done so..


It costs extra to extend the Premium support. Or to get Premium support plus. Please stop talking. I'm talking out of experience. You are talking out your....
tawse5724 m ago

The Premium Support costs extra money - which is clearly in black & white …The Premium Support costs extra money - which is clearly in black & white on the site when you order the laptop from Dell direct. Again, re your Amazon claims of a 2 year Amazon warranty - please provide the evidence. I suspect you can't otherwise you would have already done so..


01:36 PM BST Matthew H.(Amazon): Hello, am I talking to *****?
01:37 PM BST *****: That's right
01:37 PM BST Matthew H.: I understand you haven't purchased the laptop yet?
01:37 PM BST *****: That's right
I just wanted to understand the warranty procedure on the Dell laptops
01:38 PM BST Matthew H.: I see, in this case for further support with your question I will need to transfer you to a member of our customer service teal. Please hold while I process the transfer.
01:38 PM BST *****: Sure thank you
01:39 PM BST *****: Hi Barkha, I haven't purchased a laptop as of yet. But, wanted to understand if the same applies to a Dell laptop sold by Amazon. Is it still 2 years warranty?
and 1 year for warehouse deals
01:39 PM BST Barkha(Amazon): Hello *****, my name is Barkha. I’ll be glad to help you today.


01:40 PM BST Barkha: Let me check if I got that right that you want to purchase Dell laptop and would like to know the warranty of the item?
Right?
01:40 PM BST *****: right
01:40 PM BST Barkha: Thank you for the confirmation.
01:41 PM BST Barkha: *****, I'm happy to inform you that yes you're correct.
01:41 PM BST *****: Thank you very much Barkha. That was all I needed to confirm
01:41 PM BST Barkha: if the item is sold by Amazon you will get two years warranty and if it is warehouse deals them 1 year.
01:42 PM BST Barkha: then*
You're welcome. Is there anything else I can help you with today?
01:42 PM BST *****: Wishing you a good day
No that is all
01:42 PM BST Barkha: same here
bye

@smitha
Edited by: "BargainScavenger" 13th Apr
It's not that hard to divert all your essays to Amazon to find the answer. You muppet. @tawse57
I ordered one this . morning at 6:50 am and it looks like that it is a pre order. For the price and what it will be use for, it ticks all the boxes for me. Thanks for the post.
My experience with Dell is superb and with Amazon it is even better. I am really sorry for the people who got bad experiences with Dell, but all Dell products I have, they're still strong and stable!
Edited by: "beidiles" 13th Apr
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