Dell S2417DG Gaming Monitor £375 at NRG:IT
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Dell S2417DG Gaming Monitor £375 at NRG:IT

30
Found 9th Aug 2017
Bought off these guys a while ago nrgit.biz and found these gaming monitors for what looks like a real bargain. Came in perfect condition with 3 year warranty and free next day delivery.
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2560 x 1440 for 24" seems a bit too small. I have the same resolution on 27" and it is simply mind-blowing!
Original Poster
Didn't have the space. I did look at those as they also had the s2716dg on for £419 but opted for the smaller version.
andreialisen24 m ago

2560 x 1440 for 24" seems a bit too small. I have the same resolution on …2560 x 1440 for 24" seems a bit too small. I have the same resolution on 27" and it is simply mind-blowing!

I have the 27 inch version of this but would prefer the 24 inch version. Less screen to focus on
PhilP10122 m ago

Didn't have the space. I did look at those as they also had the s2716dg on …Didn't have the space. I did look at those as they also had the s2716dg on for £419 but opted for the smaller version.


That's a better deal. You should have posted that instead
Yeah 27 inch deal is a much better deal. Is 27 inches for a pc too big? I currently only have 22 inches? How close can you really sit to a 27 inch screen??

Other places are selling the 27inch for over £600.
Here is the 27" version for £419 , currently £509 @ Amazon , had my eye on it for months but price hasn't dropped, cheapest I've seen so very tempted

What are NRG:IT like? I've never heard of them , was hoping Amazon price would drop as returns are easy if it has any pixel issues
@EagleUK@gummby Apparently 1440p @ 27" is the sweet spot , personally have never seen them in the flesh but anything smaller and the text tends to be rather small and can be difficult to read (according to reviews )
Looks like they are based in Bournemouth.

'NRG IT Ltd is a UK based company, specialising in the sale of quality new and refurbished Dell computer products in the UK and Europe since 2002. As official Partners with Dell we are able to offer some of the lowest priced Dell products on the Net and the highest standards of customer service.

Refurbished Dell Monitors, Refurbished Dell Laptops, Dell All In Ones & Computer accessories are all available here at very competitive prices.'

They are based in the UK so you have a UK number to call them up on. These days anyone can take a web domain and set up a webpage.

Not done 1440p gaming yet myself. My monitor is over 10 years old now. I am in process of building a new PC that might be able to handle 1440p settings. Not sure if the 27inch might be over kill for me. Great deal at that price.
Original Poster
Yup. Based nr Poole, Dorset. I've bought from them a while ago and they were friendly and knowledgeable. I don't buy a lot of tech but what I've had from them so far has been perfect. They have a ton of positive reviews as well including how they deal with returns.
Looking for revision A04 of the Dell so I'll message them and see if that's what they have in stock, thanks folks

Edit: Just realised that they are refurbished units , was hoping for brand new , doubt they would be the latest units so I'll probably wait for a price drop from Amazon ...of that ever happens
Edited by: "clonereeco" 9th Aug 2017
Original Poster
I asked the refurb question and I got a factory sealed one from NRG. Either way I love it!!
They come with 3 year warranties with NRG to exchange? So not that big a risk? New ones can also fail. They would likely be very good at repairing faulty ones. Yeah I don't think this is major issue.
Edited by: "gummby" 9th Aug 2017
EagleUK1 h, 32 m ago

I have the 27 inch version of this but would prefer the 24 inch version. …I have the 27 inch version of this but would prefer the 24 inch version. Less screen to focus on


Then you have to scale everything in Windows up, including web pages, etc., as everything will be very small...
Edited by: "andreialisen" 9th Aug 2017
clonereeco4 h, 5 m ago

Here is the 27" version for £419 , currently £509 @ Amazon , had my eye on …Here is the 27" version for £419 , currently £509 @ Amazon , had my eye on it for months but price hasn't dropped, cheapest I've seen so very tempted What are NRG:IT like? I've never heard of them , was hoping Amazon price would drop as returns are easy if it has any pixel issues


NRG are very very good, used them for ages. They normally delivered with next day delivery and are very very quick to deal with returns etc.

These don't look like refurbished units, these are new ones. They state when they are 'refurbished'. Refurbished units normally don't come with the 3yr warranty in my expireirence.
Cracking price on the 27" but if these are refurbs/customer returns, chances of dead pixels are going to be fairly high....
Edited by: "hamfist" 9th Aug 2017
EagleUK2 h, 10 m ago

NRG are very very good, used them for ages. They normally delivered with …NRG are very very good, used them for ages. They normally delivered with next day delivery and are very very quick to deal with returns etc. These don't look like refurbished units, these are new ones. They state when they are 'refurbished'. Refurbished units normally don't come with the 3yr warranty in my expireirence.

I read the help page on the website and it states that sometimes they do have brand new stock and if that is the case it will say brand new in the title of the product

I've sent them a message to ask if they know what revisions they have for sale , if it's A04 I'll take the punt but if not I'll probably opt for brand new from Amazon

@hamfist that's exactly what I'm worried about , can imagine the majority of returns are from pixel issues that I assume can't be fixed unless the entire panel is replaced (not very cost effective or even worth it) or maybe people have returned the first initial revisions which apparently had some issues that have now been fixed with A04
Edited by: "clonereeco" 9th Aug 2017
clonereeco46 m ago

@hamfist that's exactly what I'm worried about , can imagine the majority …@hamfist that's exactly what I'm worried about , can imagine the majority of returns are from pixel issues that I assume can't be fixed unless the entire panel is replaced (not very cost effective or even worth it) or maybe people have returned the first initial revisions which apparently had some issues that have now been fixed with A04


The price isn't quite good enough for me to take the gamble. You could get lucky and get a new, pristine panel....or you could end up with 5 dead pixels, which is within "industry standards" and not a valid reason for return.

At least with Amazon you get free returns and can decide whether dead pixels are acceptable or not
hamfist3 h, 36 m ago

The price isn't quite good enough for me to take the gamble. You could get …The price isn't quite good enough for me to take the gamble. You could get lucky and get a new, pristine panel....or you could end up with 5 dead pixels, which is within "industry standards" and not a valid reason for return.At least with Amazon you get free returns and can decide whether dead pixels are acceptable or not

Exactly and they are apparently shipping the A04 ones as I left a question on the product page, paying more for peace of mind and customer service as well as brand spanking new but I'm okay with that
Got a response back and apparently it's A04 revision , so tempted
clonereeco10 m ago

Got a response back and apparently it's A04 revision , so tempted



Likewise. Any idea what the deal is if you have 1-5 dead pixels? It's not classified as faulty, but do you know if you can still return it having opened the box and plugged it in etc? (I enquired but haven't had a response)

Edit: I realise you and hamfist have mentioned this already. Is it definitely the case that you can't return open box non-faulty products?
Edited by: "jbarnett" 10th Aug 2017
Got a reply. tldr; they're all classed as refurbished although they might not have undergone any refurbishment. You can get a replacement for a single faulty pixel. Three year warranty. I've ordered one.

All of our monitors are technically classed as Refurbished by Dell. However Dell have an odd classification as no actual refurbishment has been done. Instead, these monitors have been returned to Dell (typically from cancelled orders) and have been checked and certified by Dell engineers to be in full working order with no refurbishment required. You can find more information on our blog post below:
The warranty with these monitors is with us rather than with Dell, but we cover for even a single faulty pixel on arrival, so if you spot any faulty pixels and notify us we will get this replaced for you. In terms of faulty pixels that develop after time, the strict terms of our warranty only cover six or more, but we always have discretion to cover a lower amount depending on how much of an impact they are having.
As far as we can tell, the majority of our stock appears to be the latest A04 revision, although Dell have a nasty habit of putting "A00" on the box regardless of the revision of the monitor inside, so if you specifically wanted an A04 monitor we would need to quickly open the box to check this before dispatch. However this isn't a problem and we are happy to do so. I don't know the manufacture date offhand, but A04 monitors will most likely be early 2017.
Regards
Alex @ NRG IT
jbarnett3 h, 43 m ago

Got a reply. tldr; they're all classed as refurbished although they might …Got a reply. tldr; they're all classed as refurbished although they might not have undergone any refurbishment. You can get a replacement for a single faulty pixel. Three year warranty. I've ordered one.All of our monitors are technically classed as Refurbished by Dell. However Dell have an odd classification as no actual refurbishment has been done. Instead, these monitors have been returned to Dell (typically from cancelled orders) and have been checked and certified by Dell engineers to be in full working order with no refurbishment required. You can find more information on our blog post below:https://www.nrgit.biz/blogs/blog/117771588-refurbished-dell-computers-monitors-laptops-and-all-in-onesThe warranty with these monitors is with us rather than with Dell, but we cover for even a single faulty pixel on arrival, so if you spot any faulty pixels and notify us we will get this replaced for you. In terms of faulty pixels that develop after time, the strict terms of our warranty only cover six or more, but we always have discretion to cover a lower amount depending on how much of an impact they are having.As far as we can tell, the majority of our stock appears to be the latest A04 revision, although Dell have a nasty habit of putting "A00" on the box regardless of the revision of the monitor inside, so if you specifically wanted an A04 monitor we would need to quickly open the box to check this before dispatch. However this isn't a problem and we are happy to do so. I don't know the manufacture date offhand, but A04 monitors will most likely be early 2017.RegardsAlex @ NRG IT





So that's a guarantee of no dead pixels on arrival and a 3 year warranty. Buy! Buy! Buy!

NRG should really outline this in their warranty/returns section. It clearly states you're only covered for 6 or more dead pixels and buyers pay return postage on non faulty goods.
@jbarnett Thanks for posting that response , I messaged them again myself asking about dead pixels and getting the A04 revision and got the following response

"Yes certainly. If you require an A04 revision and provided you state that in the notes section when you place the order (or email us), you can return FOC if you receive anything else. However, we will make sure you receive an A04 version.
Regarding the Dead Pixel issue. Yes if it arrives with a dead pixel it is covered under the warranty so you can return or request a replacement.
We have had a lot of questions about this in the last 24 hours so my colleague revised the warranty and Returns page to reflect that."

Placing my order now , actually can't fault the customer service
All ordered and coming Monday with a note added to my order stating A04 only , now I just need it to arrive with no dead pixels and find myself a nice gtx 1080 or ti to go with it
I have 2 of these and love this monitor. Also have a 34" Dell ultrawide which has the roughly the PPI as the 27" model of this. Much prefer the 24" for gaming/media. Good price
Now £499 brand new at Amazon
(Make sure to select Amazon as seller)
Price drop of £10
Edited by: "clonereeco" 12th Aug 2017
Anyone ordered the 27 version from NRG and received yet?
Kinda interested although Vega 56 + Freesync is also compelling as well for the price.
Suztera7 h, 29 m ago

Anyone ordered the 27 version from NRG and received yet?Kinda interested …Anyone ordered the 27 version from NRG and received yet?Kinda interested although Vega 56 + Freesync is also compelling as well for the price.


Yep I've had mine since Friday. Looked to be brand new and no dead pixels. Very pleased with the service and the monitor is amazing.
Suztera14th Aug

Anyone ordered the 27 version from NRG and received yet?Kinda interested …Anyone ordered the 27 version from NRG and received yet?Kinda interested although Vega 56 + Freesync is also compelling as well for the price.

Ordered mine Friday and had it since Monday , requested the latest revision (A04) an that's what I received, however the display port cable was missing , went on to live chat to tell them and the next day I had the cable so all set up now , not yet fully calibrated but ran a few tests and the monitor is faultless , literally appears brand new and if it is a refurb I can't tell . Customer service has been excellent and I can't fault them .

Going from a 23" 1080p 60hz monitor has life changing
andreialisen9th Aug

2560 x 1440 for 24" seems a bit too small. I have the same resolution on …2560 x 1440 for 24" seems a bit too small. I have the same resolution on 27" and it is simply mind-blowing!


I was looking at the 27" TN's earlier in the year, ended up with the 24" as apparently it handles motion better than the 27" version, and the 27" version has pixel inversion artifacts which quite a few people have noticed when playing games. Been pretty pleased with this tbh, it's quite a pixel packed screen so even though it's not as large, it's still quite sharp. One in depth reviewer actually said this is basically the best gaming screen to date regarding motion etc.

This will do me nicely for a couple of years until 4k high hz screens come around, they will be more mature by then and single high end GPU's should do well at running it too.
Edited by: "WelshJester" 17th Aug 2017
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