Unfortunately, this deal is no longer valid
Direct Line administration fee now waived when switching vehicle!
85° Expired

Direct Line administration fee now waived when switching vehicle!

Posted 29th Jun 2015

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Just phoned to change my vehicle insurance over and was surprised to be informed Direct Line have now removed the administration fee for changing insurance to another vehicle. This would have cost £15 odd and will show on my bill but will be refunded.

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They've been advertising this on the radio for a few months now. Not seen it posted as a deal though so heat from me.
I got a refund when I changed my vehicle, I figured they can't have charged one.
There is now no admin fee to make any change to a Direct Line motor policy. It's worth bearing in mind if they are a little bit more expensive than other insurers' quotes, but you know you need to make a change or two in the year. Changes can be made by webchat too, for those who don't like calling
Might be something a lot of the insurers are starting to do. Recently changed from a Golf GTD to a Golf R and had to pay £8.74 extra for the remaining 6 months of my policy with Esure. Last time I changed cars with Esure, I was charged £25 admin fee.
I recently changed car with Chaucer - they don't insure my new car (Nissan leaf, hardly unusual or high risk) but they still refused to refund the early termination fee
I find it funny when insurance companies can talk to you for days when they want your business (money) but once you have committed they charge you usually £50 for any tiny change.

With Esure car insurance, I mistakenly put down 8 years no claims discount when I actually had 9 years. When they found out they slapped the "administration" charge on me even though I was putting myself at a loss and it didn't make any difference to the insurance premium anyway as they only take into account 5 years as a maximum level.
Axa insurance allow you to make any changes and get copy docs online without any fees. they also chuck in uninsured driver promise, a free courtesy car and loads of extras too
If ever you go on comparison sites and see Autonet at, or close, to the top of the list make sure you read the small print. May as well change their name to Auto-Surcharge
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