Ordered one of these & received a unit that was clearly reconditioned rather than new, with marks on the top & remote control unit, when I sent evidence photos to Direct Vacuums, they told me it was probably an ex-demo unit...so not "new" then! Managed to obtain a refund eventually, but not impressed with this company's deceitful sales techniques. Avoid.
Got one of these when they first came out - great bit of kit, definitely helps with my allergies and sinuses and the air feels much fresher.
Good deal. Worth mentioning that it comes with 1 year warranty only, as opposed to 2 year elsewhere. Brand new item that may have suffered from slight packaging damage - 1 Year Guarantee