Do not pay 2.50 for Dartford crossing ( Dartcharge )! Create dartcharge account and pay 1.67 only!
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Do not pay 2.50 for Dartford crossing ( Dartcharge )! Create dartcharge account and pay 1.67 only!

140
Found 12th Aug 2015
I've passed crossing more often since I moved nearby. I always paid online £2.50. Last journey I decided to create account and top up £10 to save time. What a surprise they only charged me £1.67 each way. I think it's worthy to share with others as I couldn'd find this on hukd.

After you create account you have to add your vehicle(s) details and top up 10 pounds (if you decide to close account, you will get remaining credit refunded).
You can choose to auto top up if balance goes below chosen amount or top up manually. Great saving!

It looks like you can top up any amount, I just did £1.69 and i passed (may not apply to initial top up)

link to create account online:
dartford-crossing-charge.service.gov.uk/Hom…ype

As mentioned below, it's better to top up initially £10.02 instead of £10 as it will cover 6 crossings.

Edit: IMPORTANT:
I opened account for friend, he did 2 crossings over the weekend few months ago and was not charged a penny! We checked his account details and reg. and all correct. He didn't receive penalty either. He visited me again recently and had no charge for 1 of 2 crossings!

Pretty good chance of free crossing, the system isn't working perfectly! If you pay £2.50 on the day of the crossing, you don't know if they managed to record your reg. or not! Let them decide with prepaid account if they want your £ or not

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Top comments

be careful though top up £10.02.
6 journeys x 1.67 = 10.02
If you charge £10 then you have 5 journeys with 1.65 left over. Great.
Why don't they tell you this or charge in multiples of journeys.
140 Comments

You've always been able to cross cheaper with an account.

Original Poster

readingbrown99

You've always been able to cross cheaper with an account.



thanks for info. I didn't know, I thought there's discount only for local people. There might be others didn't know...

We paid the charge and still got a fine through the post, bloody useless people.

33% saving - noice!

I wish the Tyne Tunnel gave such a big discount

I thought everyone knew this? I assumed the price was £1.67 however you paid.

There are (or were) big signs about getting a discount

Nahhhhhhh sign up with dartsave and get a week to pay! No more rip off fines.

Thanks i didnt know this so great info

_hukdealer_

thanks for info. I didn't know, I thought there's discount only for local … thanks for info. I didn't know, I thought there's discount only for local people. There might be others didn't know...


I never pay when I'm crossing.

http://www.ridelust.com/wp-content/uploads/the-man-golden-gun.jpg
"Because I'm Bond, James Bond."

As a resident of Dartford Council, this is as good as it gets for non-locals.

A toll system on a strategic national route, where publicity is via the internet (so you have to know about it to go looking for it), or on a few big but sometimes cryptic signs that are hard to take in while driving on a busy unfamiliar road possibly without the means to 'search Dartcharge'. There are plenty of people in the North who know nothing about this scheme and rarely have cause to drive that way, yet it takes no prisoners if you get caught out through unfamiliarity. I like to plan and did pay up front for a crossing I had to make this week, but many wouldn't think to even look.

Disregarding any arguments about whether there should be a charge at all (bridge opened 1991.....), the way this system has been implemented stinks! Great idea to remove the barriers and reduce congestion, not a great idea to assume everybody in the country knows what 'Dartcharge' is, or even what a 'C' in a red circle means..........

Rant over.....

You can get a simlar card for the Itchen Bridge in Southampton ...

southampton.gov.uk/roa…spx

Sheepy1209

A toll system on a strategic national route, where publicity is via the … A toll system on a strategic national route, where publicity is via the internet (so you have to know about it to go looking for it), or on a few big but sometimes cryptic signs that are hard to take in while driving on a busy unfamiliar road possibly without the means to 'search Dartcharge'. There are plenty of people in the North who know nothing about this scheme and rarely have cause to drive that way, yet it takes no prisoners if you get caught out through unfamiliarity. I like to plan and did pay up front for a crossing I had to make this week, but many wouldn't think to even look.Disregarding any arguments about whether there should be a charge at all (bridge opened 1991.....), the way this system has been implemented stinks! Great idea to remove the barriers and reduce congestion, not a great idea to assume everybody in the country knows what 'Dartcharge' is, or even what a 'C' in a red circle means..........Rant over.....



I totally agree. I think the signage is very poor. People unfamiliar with it could quite easliy drive through totally unaware.
Yet another hidden tax!

This has been available since they removed the booths, not really a 'deal'.

They were meant to stop charging once it was paid for. Pfft.

Nothing new, you would have been foolish not to open an account for convenience in the first place. Looking forward to getting local resident discount now I have chopped in my company car too

worth also noting that you only need one account for the whole family/up to 20 cars!

daedos

This has been available since they removed the booths, not really a … This has been available since they removed the booths, not really a 'deal'.They were meant to stop charging once it was paid for. Pfft.



If they did that, how would the Govt fund the Duck Houses and inflation busting pay rises for themselves?

Is this only for local residents?

msharif911

Is this only for local residents?



It won't be, no.

It's OK, I found the answer.

gov.uk/dar…ies

Sheepy1209

A toll system on a strategic national route, where publicity is via the … A toll system on a strategic national route, where publicity is via the internet (so you have to know about it to go looking for it), or on a few big but sometimes cryptic signs that are hard to take in while driving on a busy unfamiliar road possibly without the means to 'search Dartcharge'. There are plenty of people in the North who know nothing about this scheme and rarely have cause to drive that way, yet it takes no prisoners if you get caught out through unfamiliarity. I like to plan and did pay up front for a crossing I had to make this week, but many wouldn't think to even look.Disregarding any arguments about whether there should be a charge at all (bridge opened 1991.....), the way this system has been implemented stinks! Great idea to remove the barriers and reduce congestion, not a great idea to assume everybody in the country knows what 'Dartcharge' is, or even what a 'C' in a red circle means..........Rant over.....

col996s

I totally agree. I think the signage is very poor. People unfamiliar with … I totally agree. I think the signage is very poor. People unfamiliar with it could quite easliy drive through totally unaware.Yet another hidden tax!



The queues are still present, even though the booths are not; so you have plenty of time to read what signs are prominently on display:

https://assets.digital.cabinet-office.gov.uk/government/uploads/system/uploads/image_data/file/33479/s300_Dartford_signage.png

https://assets.digital.cabinet-office.gov.uk/government/uploads/system/uploads/image_data/file/33480/Dartford_signage.png

http://highwaysindustry.com/wp-content/uploads/2015/01/1%20Pictures/November/Its%20The%20Final%20Countdown...%202.JPG

Also for information:

http://www.multiservicetolls.com/wp-content/uploads/Dart_Charge_Table.png

OK, so back in the day this was called Dart Tag. You were able to get a thing that sat behind the main mirror in your car and it would "beep" and charge you a discounted rate (when compared to paying the person in the booth). They held the cash and just drew down on it when you used the "beep" thing.

They transferred all their customers to this new Dart Charge some time back. Dart Tag / Dart Charge has been around for a LONG time.

I am surprised more people don't do it - if this allows people to know about it, then great... However, it isn't a new thing.

It's still **** - you get 24hrs to pay online - and even then you can't pay for the individual crossings. Utter pile of **** of a system.

I thought this was common knowledge. It's the same with Congestion Charge

I tried to get a local discount as i have a DA postcode, but swines wouldn't let me as i don't fall under Dartford Borough Council! I'm sure there T&C's do not state you have to live in Dartford, I'm sure I read it as "local area discount scheme"

Sorry but these scumbags continued to charge people when they promised they wouldn't after the bridge got paid off. I take the Blackwall tunnel just to avoid paying their scam toll charge.

Stimpington

It won't be, no.



​nope local residents like me pay 20p a trip

I don't see why local residents should get a discount, you either have to use the bridge, or you don't. If I went to my local pub with a mate from Bristol, the barman isn't going to give me a discounted pint because I live down the road.

'fanpages' - I know you think it's crystal clear but:
1. No, there are not always queues - e.g. on Sunday when I passed that way
2. As I said, a 'C' in a circle is meaningless outside London, even the word 'DartCharge' is just a branding.
3. The final sign, about 'changing the way you pay', contains far too much information for an unfamiliar driver to take in even at 50mph, and is directly targeted at existing users.

Like I said, I did my research and paid up - as I suspect the vast majority of us do. Yes, I agree that there are plenty of hints that something has to be paid somewhere. But to claim the signage is clear and then support that claim by giving examples of how unclear it is is quite laughable really!

[EDIT: You didn't say they were clear, you said they were displayed 'prominently' - which is true. But there are lots of other 'prominent' signs, the whole area is very cluttered and just feels a bit of a mess to be honest.]
Edited by: "Sheepy1209" 12th Aug 2015

MrJinxy

I thought this was common knowledge. It's the same with Congestion … I thought this was common knowledge. It's the same with Congestion ChargeI tried to get a local discount as i have a DA postcode, but swines wouldn't let me as i don't fall under Dartford Borough Council! I'm sure there T&C's do not state you have to live in Dartford, I'm sure I read it as "local area discount scheme"



​and what inconvenience is it to you just having a DA postcode?! I constantly suffer traffic due to the crossing as I live fairly close to the darenth interchange. just having a DA postcode doesn't make you local!

be careful though top up £10.02.
6 journeys x 1.67 = 10.02
If you charge £10 then you have 5 journeys with 1.65 left over. Great.
Why don't they tell you this or charge in multiples of journeys.

ASG

be careful though top up £10.02. 6 journeys x 1.67 = 10.02If you charge … be careful though top up £10.02. 6 journeys x 1.67 = 10.02If you charge £10 then you have 5 journeys with 1.65 left over. Great.Why don't they tell you this or charge in multiples of journeys.



Because it's in their interest to have spare cash lying around ;).

Kinda like the pay as you go oyster cards, there's millions in unused credit sitting on oyster cards.

Sheepy1209

A toll system on a strategic national route, where publicity is via the … A toll system on a strategic national route, where publicity is via the internet (so you have to know about it to go looking for it), or on a few big but sometimes cryptic signs that are hard to take in while driving on a busy unfamiliar road possibly without the means to 'search Dartcharge'. There are plenty of people in the North who know nothing about this scheme and rarely have cause to drive that way, yet it takes no prisoners if you get caught out through unfamiliarity. I like to plan and did pay up front for a crossing I had to make this week, but many wouldn't think to even look.Disregarding any arguments about whether there should be a charge at all (bridge opened 1991.....), the way this system has been implemented stinks! Great idea to remove the barriers and reduce congestion, not a great idea to assume everybody in the country knows what 'Dartcharge' is, or even what a 'C' in a red circle means..........Rant over.....



I am pretty sure that after 10 years the charging system was meant to be turned off... They never did it. For some reason, they see it as a bit of revenue producer. Weird eh?!

Let us not forget it was meant to be free by now!

warlockuk

It's still **** - you get 24hrs to pay online - and even then you can't … It's still **** - you get 24hrs to pay online - and even then you can't pay for the individual crossings. Utter pile of **** of a system.



I used the tunnel in one direction, & the bridge in the opposite direction, one day last month.
I paid for the two crossings (using the web site) upon my return.

If I had only made one crossing, I would have only be charged for one crossing.

What issue did you find?


Sheepy1209

'fanpages' - I know you think it's crystal clear but:1. No, there are not … 'fanpages' - I know you think it's crystal clear but:1. No, there are not always queues - e.g. on Sunday when I passed that way2. As I said, a 'C' in a circle is meaningless outside London, even the word 'DartCharge' is just a branding.3. The final sign, about 'changing the way you pay', contains far too much information for an unfamiliar driver to take in even at 50mph, and is directly targeted at existing users.Like I said, I did my research and paid up - as I suspect the vast majority of us do. Yes, I agree that there are plenty of hints that something has to be paid somewhere. But to claim the signage is clear and then support that claim by giving examples of how unclear it is is quite laughable really![EDIT: You didn't say they were clear, you said they were displayed 'prominently' - which is true. But there are lots of other 'prominent' signs, the whole area is very cluttered and just feels a bit of a mess to be honest.]



Yes, that is what I said.

You could always have slowed down to give yourself time to comprehend the information... even travelling at 50mph from four miles before the Crossing point would give you sufficient opportunity to change your route or seek advice.

WARNING!

Keep a very close eye on your account as many people are being charged double!
https://www.theaa.com/newsroom/news-2015/dartford-crossing-double-charging.html

(That report suggests you could be double charged even without an account, but if you are paying as you go, you will know what you have paid for - with an account you may not spot they have double dipped into it)

The local residents scheme is a joke and based on postcode not actual distance from the crossing!!!

People who live 11 miles away from the crossing in essex can get a local residents tag but people who lives 8 miles away in kent dont qualify!!!

I am a dart tag holder and they royally f**ked my account up and then i ended up with 2 months worth of crossing I had to pay for when I thought I was paying as I went!

Good price saving on a rip off though

Why have the ques got so much worse since the booths went?
Another scam really, as I'm sure most people know once the crossing was 'paid' for the toll carge was meant to be dropped, guess what....
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