Or you could be making wrong assumptions based on limited information. His / her workplace may only have a few people and the toaster may only be used a couple of time a week. I'm guessing you also assume I'm a male from Suffolk. :)
Your not using yours in a commercial environment like they are, and judging by his username he works somewhere a toaster would get lots of use from shift workers.
I've bought and been pleased with both. When doing up our kitchen we treated ourselves to a proper Dualit toaster and I have to say that there aren't many products that I've bought that exude quality through and through like it does. Usually with so-called top-end items there's something where that you think "why on earth did they make that bit so flimsy" or "they've tried to save cost there". There's none of that with the proper Dualit toaster. It's very likely that cost of ownership compared with cheap ones is higher, but it just feels nice to use and creates perfectly even toast every time. I've also had cheap toasters for various reasons (camping, when renting for working away from home etc.) and been pleased with those too. I may need to turn the bread over to make sure I have full coverage and that feel flimsy and cheap, but for the money they are great. To use a motoring analogy, the Lite version listed here is like buying a VW golf in order to say / believe they have a car made by Bentley.
That's not a problem, just turn the bread around when the first side is done ;)