EE (12mo) - Unlimited Minutes, Unlimited Texts, 10GB, 4G, £13PM
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EE (12mo) - Unlimited Minutes, Unlimited Texts, 10GB, 4G, £13PM

47
Found 26th Mar
I spoke to EE for a new sim only sim ( over phone). This looked alright to me. They offered it at £17 first then reduced it to £15 and finally to £13. What do you guys think?

My normal usage is around 3 to GB so I didn't want the EE 25gb deal.
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    Not amazing. I pay £9 for the same retention deal:

    33515648-Ay1Os.jpg
    47 Comments
    Not amazing. I pay £9 for the same retention deal:

    33515648-Ay1Os.jpg
    I saw this offer in the window of an EE store today. I think it might be available to everyone? Their website still shows it as £17 though. I think it's a decent deal for £13.
    Edited by: "meshuggahlad" 26th Mar
    m5rcc23 m ago

    Not amazing. I pay £9 for the same retention deal:[Image]


    How did you get this? I'm due a renewal
    tom619529 s ago

    How did you get this? I'm due a renewal


    I used live chat.
    Wasn’t there a deal recently that gave unlimited calls and text plus 25gb of data for £15 a month on a rolling 30day contract? In comparison this doesn’t seem that good. The £9 offer seems good though.
    I got unlimited mins & texts and 20gb for £10 last week when I went onto online chat
    I’d take out an additional contract with EE at £10 for 20gb great deal
    Original Poster
    m5rcc1 h, 4 m ago

    Not amazing. I pay £9 for the same retention deal:[Image]


    when did you get your contract
    Original Poster
    I spoke to EE on phone and chat and I was not able to get 10GB for £9 deal or 20GB for £10 that people are commenting about.
    adilqureshi6 m ago

    I spoke to EE on phone and chat and I was not able to get 10GB for £9 deal …I spoke to EE on phone and chat and I was not able to get 10GB for £9 deal or 20GB for £10 that people are commenting about.


    Same here. I've been with them for years and I'm going to cancel my contract. Best they would offer was 10GB for £15, which is almost twice the price of Three
    Original Poster
    m5rcc1 h, 56 m ago

    Not amazing. I pay £9 for the same retention deal:[Image]


    Can you please guide how you managed to get this. I tried my best last week but was only able to get 4gb for £9.
    adilqureshi3 m ago

    Can you please guide how you managed to get this. I tried my best last …Can you please guide how you managed to get this. I tried my best last week but was only able to get 4gb for £9.


    I just keet trying on different days. I went to the shop who couldn't do anything to beat what I was on (2Gb for £7.49). I tried on the phone three times to no avail. But live chat, on first attempt, offered me what I was happy was.

    I see no point having a 20GB plan given I have EE broadband that offer me 5GB free for my mobile and because roaming is capped at 15GB.

    I have a copy of the live chat at home so will publish when I have a chance.
    I've also spoken to retentions on 150 now when going to cancel, but the best they would do is £16 for 12GB or 6GB for £10. Plus chewing my ear off incessantly about how they have great signal and offer home broadband.

    Being told you have a "very good account standing" but not being offered a deal that is available to those who push hard enough is off putting.
    m5rcc55 m ago

    I just keet trying on different days. I went to the shop who couldn't do …I just keet trying on different days. I went to the shop who couldn't do anything to beat what I was on (2Gb for £7.49). I tried on the phone three times to no avail. But live chat, on first attempt, offered me what I was happy was.I see no point having a 20GB plan given I have EE broadband that offer me 5GB free for my mobile and because roaming is capped at 15GB.I have a copy of the live chat at home so will publish when I have a chance.


    Hi could you publish asap if poss would be appreciated thanks
    chuffedfox9 m ago

    I've also spoken to retentions on 150 now when going to cancel, but the …I've also spoken to retentions on 150 now when going to cancel, but the best they would do is £16 for 12GB or 6GB for £10. Plus chewing my ear off incessantly about how they have great signal and offer home broadband.Being told you have a "very good account standing" but not being offered a deal that is available to those who push hard enough is off putting.


    Keep at it. I had got the same spiel from them despite having very poor 4G coverage at home.
    m5rcc12 m ago

    Keep at it. I had got the same spiel from them despite having very poor 4G …Keep at it. I had got the same spiel from them despite having very poor 4G coverage at home.


    I'm on 45 days at the mo, so I can't officially cancel until 30 days, so I'll try again by then.
    chuffedfox37 s ago

    I'm on 45 days at the mo, so I can't officially cancel until 30 days, so …I'm on 45 days at the mo, so I can't officially cancel until 30 days, so I'll try again by then.


    I'd wait even longer. Say a week before your contract officially ends...
    m5rcc41 m ago

    I'd wait even longer. Say a week before your contract officially ends...


    Fair point - I had it in my head that you had to give notice, but it's probably not the case
    Original Poster
    I spoke to then on chat and after really pushing they could only give 6gb for £10. I will try again tomorrow.
    I pay £13 for 40gb max plan.
    BelleMorte9 h, 52 m ago

    I got unlimited mins & texts and 20gb for £10 last week when I went onto …I got unlimited mins & texts and 20gb for £10 last week when I went onto online chat


    Tried to get this deal earlier on today via the online chat to no avail. Tried over the phone in the afternoon to no avail. Tried one last time just now, BINGO, £25 for 20GB and unltmd calls and texts with £15 Loyalty discount, to get it down to £10. Done, thanks BelleMorte
    meenhazali13 m ago

    Tried to get this deal earlier on today via the online chat to no avail. …Tried to get this deal earlier on today via the online chat to no avail. Tried over the phone in the afternoon to no avail. Tried one last time just now, BINGO, £25 for 20GB and unltmd calls and texts with £15 Loyalty discount, to get it down to £10. Done, thanks BelleMorte


    Great deal. Was it sealed on the live chat or phone please?
    Best I was offered was £14 for 10 gig. Been with them years too!!
    sealed over the chat. sent a text confirmation and all. Spoke to someone on the 'Bills team' if that helps.
    sounds good but i have not been very successful with EE retentions this year for getting any good deals from them. they are not determined to keep customers (or maybe just not me ) as they used to be in previous years.
    EE are great... I was going to move back to Three, won't be doing at this price.
    Meh you can get the uswitch three deal for £13 with three that gets your 12gb data and unlimited mins and texts so might aswell grab the extra data and free 12gb hotspot tether.
    meenhazali15 h, 25 m ago

    Tried to get this deal earlier on today via the online chat to no avail. …Tried to get this deal earlier on today via the online chat to no avail. Tried over the phone in the afternoon to no avail. Tried one last time just now, BINGO, £25 for 20GB and unltmd calls and texts with £15 Loyalty discount, to get it down to £10. Done, thanks BelleMorte


    EE retentions are claiming they've never heard of the offer along with other deals being mentioned. Been with them for a fair few years now. PAC code requested!
    I just got 10gb for £8.99 deal I was offered 4gb for £6 first but then he said sorry that just for data
    dildil22 m ago

    I just got 10gb for £8.99 deal I was offered 4gb for £6 first but then he s …I just got 10gb for £8.99 deal I was offered 4gb for £6 first but then he said sorry that just for data


    Was that on live chat or phone? I tried both and they pretended that they had never heard of these offers and kept repeating the list of deals they're trying to push.
    Mikey9137 m ago

    Was that on live chat or phone? I tried both and they pretended that they …Was that on live chat or phone? I tried both and they pretended that they had never heard of these offers and kept repeating the list of deals they're trying to push.


    same here, tried both but no deal at all, only at 1st time they offer me £15 for 10gb plan but now just gave me the link to EE page or repeating deals from website over the phone, time to request PAC code.
    Original Poster
    would be great if someone who succeeded can post their chat here to help us.
    Mikey913 h, 30 m ago

    Was that on live chat or phone? I tried both and they pretended that they …Was that on live chat or phone? I tried both and they pretended that they had never heard of these offers and kept repeating the list of deals they're trying to push.


    It was live chat, I tried upgrades but no luck then just went to the regular customer service one and was offered this after I said I wanted extra data each month also it doesn’t have an end date so 10gb forever at this price quite chuffed
    33524044-Fqm5P.jpg
    dildil27 m ago

    [Image]


    Thanks for the transcript. Showing EE are telling porkies. Might try again on live chat later on to see if I get anywhere. Got the PAC code just in case they dig their heels in.
    Mikey9127th Mar

    EE retentions are claiming they've never heard of the offer along with …EE retentions are claiming they've never heard of the offer along with other deals being mentioned. Been with them for a fair few years now. PAC code requested!


    It takes ten percent luck, twenty percent skill. Fifteen percent concentrated power of will etc etc.
    33525208-HlWOi.jpgNot sure if you can read that. I spoke to someone in the 'billing team'. It can be done.. It's an art, a beautiful game to play with EE agents every time you want an under the table deal. Basically, keep calling and trying your luck.
    meenhazali24 m ago

    It takes ten percent luck, twenty percent skill. Fifteen percent …It takes ten percent luck, twenty percent skill. Fifteen percent concentrated power of will etc etc. [Image] Not sure if you can read that. I spoke to someone in the 'billing team'. It can be done.. It's an art, a beautiful game to play with EE agents every time you want an under the table deal. Basically, keep calling and trying your luck.


    I’ll certainly give the billing team a try then
    Just tied and they only offered me it for £15. They even said a lot of people are coming from hot deals lol
    vwsplitty34 m ago

    Just tied and they only offered me it for £15. They even said a lot of …Just tied and they only offered me it for £15. They even said a lot of people are coming from hot deals lol


    Is that going to stop you from trying again? and again? Until you get what you deserve?
    Nope. They offered 15gb of £16 also
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