EE phone and broadband for £162 go thru MSE for free Amazon £120 voucher
173°Expired

EE phone and broadband for £162 go thru MSE for free Amazon £120 voucher

£162
64
Found 16th Jun 2014
If you pay line rental upfront. The total broadband and line cost for the first year is £162, equiv to £13.50/mth. Plus you get the £120 Amazon voucher. If you were going to spend that at Amazon anyway, factor it in and it's effectively £42 over the year, so equiv to just £3.50/mth.

The paying up front for the year's linerental is £132 (standard) but the icing on the cake is the free Amazon voucher

Available to: 98.7% of UK
Speed: Up to 17MB
Download limit: Unlimited
Traffic shaping: Yes, at peak times. (evenings) slows torrents and increases speed on VOIP and games.


Contract length: 12 months
Deal requires line rental? Yes
Inclusive calls? Weekend
New line installation cost: £60
Modem delivery £6

If you get a cancellation charge for leaving your old ISP EE will pay up to £100 to cover this charge too buyout.ee.co.uk/?WT…ity
Until Sun 22 Jun


Figured it worth mentioning that the deal has been revised so Amazon Voucher is now £100, and deal ends on the 29th June - saves me starting a new thread
- whw

64 Comments

Anyone been with EE broadband,what is their c/s like?

Tried entering the voucher code - and it said it had expired?

Original Poster

They have had problems in past but are improving. Very few people as a percentage have problems overall on any ISP. talktalk seem to be worst and Plusnet are the best but a lot more money.

Original Poster

bitsmissing

Tried entering the voucher code - and it said it had expired?



ohhh, don't know why. I did it yesterday when voucher was £100 and it worked. I signed up today and the guy said I would get voucher for £120 as I signed today.

If you have any problems, call 0800 953 5828. They should confirm voucher.

SuperEd

Edited to include full cost of contract.

Original Poster

goonertillidie

Edited to include full cost of contract.



Thanks, I've added more terms too

I got my EE connection thru TCB and got a full refund on the line rental effectively bringing the contract value to mere £24 for the full year.

Original Poster

how did you manage £24 as the broadband is not £2 !

arul

I got my EE connection thru TCB and got a full refund on the line rental … I got my EE connection thru TCB and got a full refund on the line rental effectively bringing the contract value to mere £24 for the full year.



how did you manage £24 as the broadband charge is not £2 a month !

Original Poster

Broadband charge is usually £9 a month and reduced on this deal to £2.50 a month.

arul

I got my EE connection thru TCB and got a full refund on the line rental … I got my EE connection thru TCB and got a full refund on the line rental effectively bringing the contract value to mere £24 for the full year.



Yes but I'd be wary about depending on TCB too much..

code expired

Original Poster

thepreacher

code expired



see entry #4

UnclePotter

Anyone been with EE broadband,what is their c/s like?



Absolute crap. Technical support is worst ever. However, this is still a gd dead no matter how crap the service is

Technical support is in India and they all lie and pretend u haven't phoned them up before

I went through TCB instead, they paid out £131.50 within 6 weeks. The Amazon voucher you don't get till after 3 months.....

Original Poster

I guess the difference is with this you get an email straight away telling you that you will get the Amazon credit. Wih TCB I have lost touch of how many cashbacks never happened. so within three months or maybe never ?

btw **** nick

jonnithomas - see earlier posting where you can get £132-50 via Top cashback - but when I did it, I signed up with no problems and was awarded £136-50 with Top Cashback. Paid in advance for line rental being £132 for 12 month contract, and at £2.50 a month for broadband = £162, less cashback = £25.50 = £2.13 a month. Brilliant!

Original Poster

RayB

jonnithomas - see earlier posting where you can get £132-50 via Top … jonnithomas - see earlier posting where you can get £132-50 via Top cashback - but when I did it, I signed up with no problems and was awarded £136-50 with Top Cashback. Paid in advance for line rental being £132 for 12 month contract, and at £2.50 a month for broadband = £162, less cashback = £25.50 = £2.13 a month. Brilliant!



yes, thats a good option. I wouldn't do it as don't trust TCB tho.

EE broadband is never a good deal! If you are a gamer or like to watch movies online, you will be disappointed. Its cheap for a reason.

Original Poster

justicesj

EE broadband is never a good deal! If you are a gamer or like to watch … EE broadband is never a good deal! If you are a gamer or like to watch movies online, you will be disappointed. Its cheap for a reason.



I've seen BBC iplayer used online with EE and it had no problems at all. As for Amazon Prime etc I don't see the point streaming as everything is usually two years old at least so download overnight and watch the next day.

I've never played an online game tho so I cannot comment on that. I guess if you are a gamer you wouldn't want to pay £3.50 a month and would sooner pay around £20+ a month for fibre tho, wouldn't you ?

I don't think the vast majority of folk stream online or are gamers tho So I guess I'm saying for the majority it is a good deal.


Edited by: "jonnithomas" 17th Jun 2014

Original Poster

if anyone is interested. In a lot of exchanges EE use BT Wholesale for the service so it's a BT line all the way. check on samknows to find out for your particular exchange. samknows.com/bro…ity

Customer services, new accounts and billing are UK based. Technical support is India based but moving back to the UK soon.

jonnithomas

if anyone is interested. In a lot of exchanges EE use BT Wholesale for … if anyone is interested. In a lot of exchanges EE use BT Wholesale for the service so it's a BT line all the way. check on samknows to find out for your particular exchange. http://www.samknows.com/broadband/broadband_availabilityCustomer services, new accounts and billing are UK based. Technical support is India based but moving back to the UK soon.



Maybe I'm missing something, but samknows seems to know eff all about EE. Ie, not mentioned.

This is offering me £30 connection and no mention of modem delivery costs at the moment. Seems like an even better deal!

Strike anything about this being a good deal. I signed up for it and now they are saying that my expect speed will be about half of that which I signed up for!

So now I will have to go through the hassle of phoning them up to cancel because, while you can sign-up via the tinterweb, you can't get out of it that easily!!

Mothers! Keep clear!!!

Original Poster

emlin

Maybe I'm missing something, but samknows seems to know eff all about EE. … Maybe I'm missing something, but samknows seems to know eff all about EE. Ie, not mentioned.



if you read samknows they say that there are a lot of 'suppliers' that use someone else's backbone and they change regularly so they don't repeat their information with the backbone supplier for each change. so click on your exchange and it will say who are the backbone suppliers and then click on the supplier and it will say who they provide for.

BT wholesale usually provide for orange (EE). EE are a rebadge of Tmobile and orange but they don't suddenly change equipment because they rebadge.

Original Poster

emlin

Strike anything about this being a good deal. I signed up for it and now … Strike anything about this being a good deal. I signed up for it and now they are saying that my expect speed will be about half of that which I signed up for! So now I will have to go through the hassle of phoning them up to cancel because, while you can sign-up via the tinterweb, you can't get out of it that easily!!Mothers! Keep clear!!!



did you do a test ? they quote the maximum possible when you sign up which is for the exchange if you live next door. then when they look at you personally they tell you what it will be for your actual number and address.

so the point is, do a test now and compare with what you will get with them. often you are quoted 14, 16 or 17 and in reality that comes down to 4-8 when they do the distance from the exchange.

also distance selling means you have two weeks to cancel and just cancel the bank details and email them.

Original Poster

thing is they (and other suppliers) cannot magic anyone a wonderful connection. if you live 10 miles from the nearest exchange it will be poor. it's physics.

Original Poster

to test speed do... myspeed.visualware.com/ind…php
select London
remember to click run test for it to test your line.

jonnithomas

did you do a test ? they quote the maximum possible when you sign up … did you do a test ? they quote the maximum possible when you sign up which is for the exchange if you live next door. then when they look at you personally they tell you what it will be for your actual number and address. so the point is, do a test now and compare with what you will get with them. often you are quoted 14, 16 or 17 and in reality that comes down to 4-8 when they do the distance from the exchange.also distance selling means you have two weeks to cancel and just cancel the bank details and email them.



They gave me the quote on speed, by postcode, before I signed up. As soon as I signed up, it dropped!

I can't do a test because I don't have a landline at present.

I know about distance selling, and I'm certain that they should have told me about my right to cancel - but they haven't!

Thanks for your thoughts though:)

Lovely guy called Ryan dealt with my call. But couldn't cancel my order or pass me through to those that could because my account details weren't on the computer yet, despite them having bombarded me with emails explaining how they were so excited to have me as a customer!

So I persisted, and persisted, until the lovely Ryan found the manager who wasn't available before(!) and then agreed that he could do what I had been telling him he could, ie get a pen and piece of paper, write down my details, and then contact the relevant department once I had become a proper person in the eyes of their computers.

They have no means of logging complaints on their computers, he told me. I'm sure that must be wrong!

A lucky escape, methinks!

Thanks for your help.

Original Poster

emlin

They gave me the quote on speed, by postcode, before I signed up. As soon … They gave me the quote on speed, by postcode, before I signed up. As soon as I signed up, it dropped!I can't do a test because I don't have a landline at present.I know about distance selling, and I'm certain that they should have told me about my right to cancel - but they haven't!Thanks for your thoughts though:)



ahhh OK. just out of curiosity what did they quote and what did it go to ? that tends to be what you will get with any supplier unless you go fibre particularly as you are probably on BT Wholesale.

As an example I was originally quoted 14 with sky when I first checked which is the maximum that exchange can handle. In reality once I was accepted it became 4-6 once they checked the phone line. I have checked other folk close locally and that is what they get with other suppliers too.

I'm surprised you didn't get the distance selling blurb. it's two weeks and my guy said it on the phone.

jonnithomas

ahhh OK. just out of curiosity what did they quote and what did it go to … ahhh OK. just out of curiosity what did they quote and what did it go to ? that tends to be what you will get with any supplier unless you go fibre particularly as you are probably on BT Wholesale. As an example I was originally quoted 14 with sky when I first checked which is the maximum that exchange can handle. In reality once I was accepted it became 4-6 once they checked the phone line. I have checked other folk close locally and that is what they get with other suppliers too. I'm surprised you didn't get the distance selling blurb. it's two weeks and my guy said it on the phone.



They originally quoted 17MBs (yes, capital B, bytes!), then, once I had ordered, said "we estimate that your line can support speeds of between 5.5Mb/sec and 12.5Mb/sec."

And they still haven't confimed cancellation!

Original Poster

emlin

They originally quoted 17MBs (yes, capital B, bytes!), then, once I had … They originally quoted 17MBs (yes, capital B, bytes!), then, once I had ordered, said "we estimate that your line can support speeds of between 5.5Mb/sec and 12.5Mb/sec."And they still haven't confimed cancellation!



ahh, as I said they quoted what the exchange could do first and once you ordered quoted what you, personally would get. It would be the same with any ISP not giving you fibre. 5-12 is quite usable. voip will work happily on 3.

I have sky with up to 10mb speeds..I installed a second line with EE and that is only giving 2mb speeds....So how come sky can get 10mg on same exchange and EE only 2mb on my other line?

Original Poster

adam1

I have sky with up to 10mb speeds..I installed a second line with EE and … I have sky with up to 10mb speeds..I installed a second line with EE and that is only giving 2mb speeds....So how come sky can get 10mg on same exchange and EE only 2mb on my other line?



because if you look at sam knows you will probably see sky have their own equipment at the exchange. it's a good reason to complain to EE tho as that's a ridiculous difference.

Original Poster

adam1

I have sky with up to 10mb speeds..I installed a second line with EE and … I have sky with up to 10mb speeds..I installed a second line with EE and that is only giving 2mb speeds....So how come sky can get 10mg on same exchange and EE only 2mb on my other line?



do a print of the results on myspeed.visualware.com/ind…php and complain. that's not good enough for voip.

just a thought, is it between 16.00 and 2400 and do you use p2p (torrent). they do slug that in those hours.

jonnithomas

do a print of the results on http://myspeed.visualware.com/index.php and … do a print of the results on http://myspeed.visualware.com/index.php and complain. that's not good enough for voip.just a thought, is it between 16.00 and 2400 and do you use p2p (torrent). they do slug that in those hours.

no it's constantly 2mb and sometimes slower never above 2.5mb. The funny thing is bt wholesale test says your line should get 1-4mb and its normal but on my sky line I'm getting 10mb all the time even on wifi. The speed of 2mb is 24hrs a day. When it was testing 10 days it was 0.1mb thats dialup.
I paying 20/mth for the line/calls/broadband.

Original Poster

adam1

do a print of the results on http://myspeed.visualware.com/index.php and … do a print of the results on http://myspeed.visualware.com/index.php and complain. that's not good enough for voip.just a thought, is it between 16.00 and 2400 and do you use p2p (torrent). they do slug that in those hours.

no it's constantly 2mb and sometimes slower never above 2.5mb. The funny thing is bt wholesale test says your line should get 1-4mb and its normal but on my sky line I'm getting 10mb all the time even on wifi. The speed of 2mb is 24hrs a day. When it was testing 10 days it was 0.1mb thats dialup.
I paying 20/mth for the line/calls/broadband.[/quote

the only other thing I can think of is that you switch your router off when you aren't using it. this does cause ADSL problems.

Original Poster

or the other thing is that you don't have a working splitter on each extension of the line as voice and data should be split one above the other on the frequency range, maybe try replacing them.
Edited by: "jonnithomas" 22nd Jun 2014

jonnithomas

or the other thing is that you don't have a working splitter on each … or the other thing is that you don't have a working splitter on each extension of the line as voice and data should be split one above the other on the frequency range, maybe try replacing them.

yeh i have adsl splitters on both lines and both routers are on each line. We can make voice calls on each line and there is no interference.
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