EE Sim only matched Plusnet's unltd calls, unltd text and 2GB data for £7.49 on retention
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EE Sim only matched Plusnet's unltd calls, unltd text and 2GB data for £7.49 on retention

44
Found 2nd MarMade hot 3rd Mar
Hi,

First post here so be gentle please. LOL

I just phoned T-Mobile/EE to get a PAC code.
I was asked why I wanted to leave. I told the young lady that I went with the Plusnet deal of unltd calls and txts and 2GB data for £7.50 as I wasn't getting a good deal with EE. (have been with T-Mobile / EE for years on a 700 min, unltd text and 1GB on 3G for £11). Last week the other half paid £57 for going 81 mins over the limit hence the move to Plusnet.

The young lady asked me to wait a minute. Then she came back with a deal which beat Plusnet by 1p with all the above features and 4G on a 12 month contract for £7.49. I thought for a few seconds then agreed to it.

You can get good deals with these people, just do your homework beforehand.

I phoned EE 2-3 days ago and was told that the closet they could get to the Plusnet deal was a £17.99 package. I tried one last time and it worked.

You must get through to the PAC code at retentions for this to work.

Good luck to all.

44 Comments

I rang them up a couple of weeks ago requesting a PAC code and the best they could offer at that time for the same package as yours was £8.50. I refused and got my code which has to be used within a month. I might ring them again to see if they can offer me the same deal or go for the e2save cashback deal which works out at £5.50 down from £17.99.

My contract will be up end of this month. I had a quick browse here earlier, saw 20gb + unltd mins and text offer for £15.

Asked retention team to match it, took a minute for their reply. Got back with 20gb + unlt txts mins + 500mb eu roaming all for £15.

Happily accepted

I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a month

Not a deal available to everyone .. i.e. Current customers and it's also not available for new customers.
Edited by: "hatton420" 2nd Mar

Original Poster

rosan13

My contract will be up end of this month. I had a quick browse here … My contract will be up end of this month. I had a quick browse here earlier, saw 20gb + unltd mins and text offer for £15. Asked retention team to match it, took a minute for their reply. Got back with 20gb + unlt txts mins + 500mb eu roaming all for £15.Happily accepted


That is a good deal too.
Wife doesn't use the phone much. I say much, then she goes and gets a £57 bill. LOL.

Original Poster

argosextra

I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a … I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a month



argosextra

I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a … I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a month


That is a very good deal too.
I think it's who you get on the phone when you ring in.
CS can be tricky at the best of times.

argosextra

I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a … I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a month



​​how did you manage to get this?

Wheres the £15 20gb deal?

rosan13

My contract will be up end of this month. I had a quick browse here … My contract will be up end of this month. I had a quick browse here earlier, saw 20gb + unltd mins and text offer for £15. Asked retention team to match it, took a minute for their reply. Got back with 20gb + unlt txts mins + 500mb eu roaming all for £15.Happily accepted


I got this same deal a couple of weeks ago. Just spoke to their retentions department and they offered it straight up.. same deal with 4GB of data instead was £9.99.

OP, as you're new I doubt you'd have thought to add it, but could you please put "retention" in the title as has been mentioned, this isn't a deal that just anyone can get, ie it's not advertised. It's a handy heads up to people.

Got the same deal for £5.50 but involves claiming cashback. Still a good deal as I was never
offered this by retention.

It does all depend on who you talk to and you have to be a little hard nosed about it and request the PAC code, I did that and they rang back and offered unltd mins, unltd texts, 5GB of double speed 4G data and 15 picture messages a month for £8.99 but it is all about waiting for the call back from retentions.

I got 3Gb data, unlimited minutes and text, £8.49 a month.

Anyone know if Tesco mobile do good retention deals? Will call up later but wanted to know what to expect in advance, guess it depends who you speak to.

Original Poster

daudiamd

Anyone know if Tesco mobile do good retention deals? Will call up later … Anyone know if Tesco mobile do good retention deals? Will call up later but wanted to know what to expect in advance, guess it depends who you speak to.


Your better off saying that you rang so and so and they have offered you a deal. Do you homework first though. Good luck.

jleee

Your better off saying that you rang so and so and they have offered you … Your better off saying that you rang so and so and they have offered you a deal. Do you homework first though. Good luck.



Ok will do, thanks

I got 1gb 1000mins ultd text for 4.99 0n 12 month contract


Edited by: "zeberdys" 3rd Mar

I would suggest a phone call to ee,got a sim only unlimited calls,texts,2GB for £10,called a couple of weeks later as BT had a better deal,got an extra 3GB for free,

They offerd me £100 instant cashback but turned it down because I was getting a better deal with mobile phones direct

need to ring

rosan13

http://www.hotukdeals.com/deals/ee-sim-only-deal-unlimited-mins-unlimited-text-20gb-data-15-p-m-12-mth-deal-180-2599275


None of the deals mentioned with virgin and three in order to negotiate the £15 deal still exist so I don't understand what they are matching

I'll probably get shot down for this, but I find the "price match" policies slightly unpalatable.

If a company is not willing to do the same deal on it's own initiative but then decides to price match to prevent someone going to the company that is willing to offer the best deal in the first place.

I suppose things such as cell reception and/or customer service do come in to the equation but. Would it not be better to go with the one that has the offer on, in the first place?

The only time say EE could really do better is if they were to offer the same deal to those still in a contract.

argosextra

I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a … I am on unlimited min, texts 20gb data on monthly contract paying £9.99 a month


that is excellent! I have to pay £15 for the same (feeling ripped off)

zeberdys

I got 1gb 1000mins ultd text for 4.99 0n 12 month contract


I got the same for my son

So.. Do EE price-hike SIM only contracts every 6 months too? Maybe something to keep in mind before settling :l

I hate to say it but EE have always changed there prices every March in line with inflation and to there credit they tell you this when the contract is taken out its never Been any different well since 2010

"I told the young lady that I went with the Plusnet deal of unltd calls and txts and 2GB data for £7.50"

where is this deal? Asking because

Yes i had this too last week or the week before, asked for pac code, offered me a **** deal to stay with them. Retentions team rang me back the next day 7.49£ 12 months as above

My wife ended her contract this morning with EE and later called for her PAC code. She asked about this deal but was told it ended yesterday?!?? Instead they offered her unlimited texts and calls plus 3Gb data for r 12 month contract at £8.49 which she went for. Basically £1 more per month for extra 1Gb so pleased.

graigddu1

I would suggest a phone call to ee,got a sim only unlimited … I would suggest a phone call to ee,got a sim only unlimited calls,texts,2GB for £10,called a couple of weeks later as BT had a better deal,got an extra 3GB for free,


How did you do this? Was it a new contract you took out? What did you say?

Got same deal as op a couple of weeks ago. £7.49 with a 12 month contract. 2GB 4G data, unltd texts and calls. Just called retentions and was offered it straight away.

retention is not deal for everyone as this is not available for everyone!!! I reported post, as it's misleading.

I've just spoke to the online chat in the Online shop and been offered the same. Didnt even have to say want to leave.

Just said Plusnet are offering this
Edited by: "bobothebear" 3rd Mar

jleee

I told the young lady that I went with the Plusnet deal of unltd calls … I told the young lady that I went with the Plusnet deal of unltd calls and txts and 2GB data for £7.50



Are you sure you mean Unlimited Calls + Unlimited Texts + 2GB Data for £7.50?

If so, how did you get that?

I'm a Plusnet customer, so get the 'Mates Rates' offer, which is essentially just double data for existing broadband customers on tariffs above £7.50.

But unlimited calls aren't included until you reach the £15 tariff (Unlimited Minutes + Unlimited Texts + 8GB Data).

I currently have the £10 SIM (1500 Minutes + Unlimited Texts + 4GB Data) for my son and am considering going moving two EE numbers (mine & wife's) over to Plusnet too and EE couldn't even come close to what I said Plusnet were offering (due to the 'Mates Rates' double data I guess).
Edited by: "Ripperoo" 3rd Mar

Original Poster

Ripperoo

Are you sure you mean Unlimited Calls + Unlimited Texts + 2GB Data for … Are you sure you mean Unlimited Calls + Unlimited Texts + 2GB Data for £7.50?If so, how did you get that?I'm a Plusnet customer, so get the 'Mates Rates' offer, which is essentially just double data for existing broadband customers on tariffs above £7.50.But unlimited calls aren't included until you reach the £15 tariff (Unlimited Minutes + Unlimited Texts + 8GB Data).I currently have the £10 SIM (1500 Minutes + Unlimited Texts + 4GB Data) for my son and am considering going moving two EE numbers (mine & wife's) over to Plusnet too and EE couldn't even come close to what I said Plusnet were offering (due to the 'Mates Rates' double data I guess).


I rang EE yesterday to ask for my PAC code. I was asked why I wanted to leave. When I told EE cs why, she gave me this deal.

jleee

When I told EE cs why, she gave me this deal.

That's a pretty good deal then. When I rang for my PAC code the best they would offer was £10.99 for 30-day rolling contract or £8.99 for 12 month contract (same tarriff specs). Maybe try them again in a day or two.

All very interesting, but what I find interesting is that EE is part of the BT Group and Plusnet is as well, that Plusnet use the EE network. Yet you have to go to such lengths to get a pricematch, and if it was not for the nature of avoiding change, would just move to Plusnet.

I have just gone through the same with broadband from EE not to BT but to Plusnet as it was better deal, but why does one company have so many options and seem to compete with themselves?

I was on a 2GB data, unlimited mins & txts plan with EE for years. I was paying 13 quid a month and was about 6 months into a 12 month contract. I saw iDMobile (Carphone Warehouse piggybacking on Three's network) were doing 5GB data & the rest for a tenner a month and phoned EE to tell them I wanted to leave and would pay any early termination fees and cited the above offer as the reason why. I didn't even get put through to retentions. The guy who answered my call immediately offered me the 4GB superfast 4GEE plan for 9.99/month. Seems to be one of many pre-planned offers EE have concocted to keep customers who intend to leave them. I'm happy with that cos I get great 4GEE reception here (100Mb/s download speed not uncommon) but feel like if they've been ripping me off for the years before. One call and within 5 minutes my contract with 6 months left to run is reduced by 3.00 and my data doubled.

Worked for me on online chat at weekend, offered £17.99 mentioned not very competitive quoted plusnet deal then asked to hold = £7.49 job done gr8 deal for me as still have wifi calling.
Edited by: "1lemon0" 6th Mar
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