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Electrical Emergency and Breakdown Cover £1 per month for 12 months £12 With £0 [email protected] Homeserve
Electrical Emergency and Breakdown Cover £1 per month for 12 months £12 With £0 Excess@ Homeserve

Electrical Emergency and Breakdown Cover £1 per month for 12 months £12 With £0 [email protected] Homeserve

Buy forBuy forBuy for£12
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Could not find this on here but had a few pms about it.

£1.00 per month in the first year.

With £0 excess. Annual price £12.00

Cover starts 14 days after!

Just had 2 sockets and 2 lights done.

next month ill be getting 2 lots of taps done
homeserve.com/uk/…son

Top comments

How will you be getting 2 taps done with electrical cover???
73 Comments

Will look into this thanx for sharing Op (_;) HEAT

terrible company

Original Poster

niconelove

terrible company



Maybe in youre area, I had a great service for £18 with the leaky cover too

How will you be getting 2 taps done with electrical cover???

first time customers only, then goes up to about £7-10 a month

do not let them touch your boiler - years ago had them out for an annual service (on a working boiler) as a new customer and they unplugged the air pump and wanted to charge me over £600 for a new water pump or a new boiler which they would give a discount for. I had to pay a local plumber to fix the problem and for my piece of mind he put a new air pump in for £20. I cancelled my contract with homeserve on day 14 but they still wanted to charge me for a service when they had broken a working boiler. The idiot manager I had to deal with, was an aggressive ******

The following year, Homeserve sent my account to debt collectors as I had cancelled my membership in the 14 day cancellation period and my direct debit. Instead of wanting £60 for service they wanted £30 for monthly premium unpaid. I wrote the debts collectors a reply outlining the case, dates, pictures, 2 engineers report (including British gas as I joined them and was paying a monthly premium - so they also did a service), copies of the phone bill, copies of demands for compensation invoices to Homeserve, copies of contact with CORGI (they messed with gas installation and were potentially dangerous and reckless) and demanded to the debt collectors that they must show me any original proof of me not fulfilling a contract or cease contact, otherwise I would have to contact solicitors to take further action. No contact from homeserve or the debt collectors, as there was a cost to me and ongoing unpaid damages by Homeserve. Seemed to work, but the Npower Homeserve experience was awful, they seemed to have teamed up with water companies now too
Edited by: "OperateOnMe" 3rd Mar

excellent!! cheers!!

Hi, I've got a light fitting where the bulb has melted into the fitting and another where part of the bulb has snapped in the fitting. Would this be covered under this policy?

OperateOnMe

first time customers only, then goes up to about £7-10 a monthdo not let … first time customers only, then goes up to about £7-10 a monthdo not let the touch your boiler - years ago had them out for an annual service (on a working boiler) as a new customer and they unplugged the air pump and wanted to charge me over £600 for a new water pump or a new boiler which they would give a discount for. I had to pay a local plumber to fix the problem and for my piece of mind he put a new air pump in for £20. I cancelled my contract with homeserve on day 14 but they still wanted to charge me for a service when they had broken a working boiler. The idiot manager I had to deal with, was an aggressive ******


Absolutely right. They made such a mess of our CH system that it cost them several hundred pounds in compensation to get it put right by people who knew what they were doing. Absolute cowboys! Never, ever, ever let them near a boiler or a heating system. oO

Very little prospect of much in the way of claims on these policies - a pretty safe bet for the insurer. And a pretty safe bet for the customer in not having these cowboys messing around with your electrics!

Terms & Conditions

What's covered:

An emergency caused by, or breakdown of, the domestic electrical wiring supply system and its components (switches, sockets, fuse)

What isn’t covered?

Household appliances + Faults within your boiler

Henlans

£60 for Boiler cover and 1 service.. … £60 for Boiler cover and 1 service.. https://www.homeserve.com/uk/insurance/gas-comparison



​Not quite....you missed a crucial bit!

" £5.00 per month in the first year.

With £95 excess. Annual price £60.00


Edited by: "Gollywood" 1st Mar

OperateOnMe

first time customers only, then goes up to about £7-10 a monthdo not let … first time customers only, then goes up to about £7-10 a monthdo not let the touch your boiler - years ago had them out for an annual service (on a working boiler) as a new customer and they unplugged the air pump and wanted to charge me over £600 for a new water pump or a new boiler which they would give a discount for. I had to pay a local plumber to fix the problem and for my piece of mind he put a new air pump in for £20. I cancelled my contract with homeserve on day 14 but they still wanted to charge me for a service when they had broken a working boiler. The idiot manager I had to deal with, was an aggressive ******


They sent a local plumbers company to do my service, couldn't be happier. He even adjusted the gas valve to bring the emissions back into spec as they had drifted out since the last service.

OperateOnMe

first time customers only, then goes up to about £7-10 a monthdo not let … first time customers only, then goes up to about £7-10 a monthdo not let the touch your boiler - years ago had them out for an annual service (on a working boiler) as a new customer and they unplugged the air pump and wanted to charge me over £600 for a new water pump or a new boiler which they would give a discount for. I had to pay a local plumber to fix the problem and for my piece of mind he put a new air pump in for £20. I cancelled my contract with homeserve on day 14 but they still wanted to charge me for a service when they had broken a working boiler. The idiot manager I had to deal with, was an aggressive ******



Complete opposite experience to me, boiler broke down, plumber tried to say this that and other needed doing, they rejected claim (said it was an upgrade), I said fine but when I told them boiler was still not working they sent someone else out, gave me £200 as an apology and 2 free electric radiators.

I have AVIVA's Home Emergency Cover which is actually provided by Homeserve. The service wasn't too bad when I had to use it.

They fitted a new replacement gas isolation valve (that Transco had capped off when it had been leaking). They failed to turn up for the first two appointments but when someone did show up, the issue was sorted. They provided £60 compensation for the failed visits.

Based on my personal experience, avoid Homeserve like the plague

Thanks op, I've got plumbing cover which has been very good so will add this.

had the homserve plumbing last year, great service used twice no trouble and fixed problems ....hot

Original Poster

Newbold

Very little prospect of much in the way of claims on these policies - a … Very little prospect of much in the way of claims on these policies - a pretty safe bet for the insurer. And a pretty safe bet for the customer in not having these cowboys messing around with your electrics!Terms & ConditionsWhat's covered:An emergency caused by, or breakdown of, the domestic electrical wiring supply system and its components (switches, sockets, fuse)What isn’t covered?Household appliances + Faults within your boiler



Rubbish, I had 2 switches fixed (they provided them) and 2 light fittings fitted and provided.. I know not very expensive but in all.. good value. they will be coming back to fix more things too its like all you can eat for £12 lol

Also had a leak from the washing machine cold intake and took him a couple of hours to fix.. all free! (well £6) saves being scammed by local tradesmen

Edited by: "Henlans" 1st Mar

Original Poster

Gollywood

​Not quite....you missed a crucial bit!" £5.00 per month in the first ye … ​Not quite....you missed a crucial bit!" £5.00 per month in the first year.With £95 excess. Annual price £60.00



I know but £60 for a service is pretty good.. its about £90 around my area.

Ooooo. ... need this
Any topcashback on this?

Do not go anywhere near this tripe company...you have been warned.

Interesting mixed bag of pro's and con's here?, hmmmmmmmmmmmm (very worrying really ..... )

3 penneth:

I signed up for boiler cover with them...it was - I think - £12.99 a month.
Around about 10 months in my boiler broke.
They sent someone out 3 days later after many many calls to chase.
He took one look at the inside of the boiler, said it was dangerous and was giving out carbon monoxide fumes and said he couldn't work on it anymore. And then walked out.

I had 3 young children and was obviously very worried, but also very suspicious. Not least because you can't smell carbon monoxide, and he hadn't done anything other than take the front cover off.
So I got the family to my in laws and went and bought a carbon mo oxide detector.
Guess what?
It was fine.

I called them up and explained what had happened, and they insisted the report was correct, that the boiler was beyond economical repair, and that the policy didn't cover it.

As a 'gesture of good will' they immediately cancelled the cover, and sent a cheque for 10 months cover.

In short: if they think they'll lose out, you won't get it.

I wouldn't touch them with a s***ty stick.

been using this company for 3 years called out few times only for minor things. always came next day did the job . cant complain.. heat added..
p.s 1st yr was £1 .2nd yr £5 now 3rd yr is £7. still worth it for me.

Excellent deal. Been with them for the last 2 years for home emergency cover and they have been brilliant (called them out on about half a dozen occasions). However, had to move to British Gas cover this year as the policy cost on renewal was ridiculous. Wonder how long till I'm classed as a new customer again...(_;)

I took out the £1 per month plumbing cover a few months back. It's been brilliant. They sorted two issues for me with no issues.homeserve used to task out jobs to local providers but it looks like since they acquired home energy services they use their own engineers (at least in my area). I'd recommend them. We paid a fortune in rubbish work by local tradesmen before I took out this policy with them

I had these for years but when I needed them for a claim they shafted me even though they had the contract for servicing the same boiler. Wouldn't deal with them again. Cold from me but that is my opinion.

My sister worked in the offices of homeserve, Preston and was told to fob fob fob people off as much as she could! Even targets for that! Avoid.

homeserve is underwritten by aviva insurance.

coolcraig999

homeserve is underwritten by aviva insurance.



Which, sadly, is absolutely no guarantee of quality service.

My house was rewired before I moved in. They didn't wire in the loft lights, the lifting is there but just need wiring to them. Does anyone know if this cover would help me out?

I just can't see me having that many electrical issues that don't include appliances. And even then...
Not worth insuring unless you live in a house with 19th century wiring.

We had the plumbing cover for a year. We used it twice. Once for a supply pipe leak and once to replace an outside tap.

The tap was sorted fine. The supply pipe was an absolute nightmare, they were absolutely awful. It was eventually sorted after months and they paid us a fairly large chunk of compensation for their poor service.

Avoid you get what you pay for is usually the moto So if you pay this little you will not be disappointed at getting anything! However ever it is worse than nothing for their workmanship lacks competence my Corgi registered man suggests you do not let them any where near you with barge pole.

Another thumbs down for this company. A few years ago they tried to argue my boiler flue was incorrectly installed therefore breakdown not covered (boiler had been installed a few years before and serviced annually elsewhere). Really poor customer service where they were telling us for weeks that the part was 'on order' and then came back with the installation issue. We had to refer to gas safe / corgi before we could get issue resolved elsewhere leaving us without heat and hot water. Wouldn't use them again.

I have the plumbing cover £6 for the year used it 4 times no issues came out in a day to fix and all was done to a good standard. Not sure what it will cost for another year, runs out in april.

Does anyone know if i can buy this and then add the plumbing and drainage policy separately for 50p a month extra? Not sure if I will be able to get the reduced rate if already a Homeserve customer?

homeserve.com/uk/…lus

baz84

Does anyone know if i can buy this and then add the plumbing and drainage … Does anyone know if i can buy this and then add the plumbing and drainage policy separately for 50p a month extra? Not sure if I will be able to get the reduced rate if already a Homeserve customer?https://www.homeserve.com/uk/insurance/plumbing-and-drainage-plus



​Or indeed add this when you've already got the plumbing cover?

Our local HS unit (plumbing anyway) is a shambles. Seven weeks and five (staff, not indy) 'engineers' to sort a dripping tap!

Internal communications chaotic, turning up with wrong or no parts.

coolcraig999

homeserve is underwritten by aviva insurance.



And your point being...

baz84

Does anyone know if i can buy this and then add the plumbing and drainage … Does anyone know if i can buy this and then add the plumbing and drainage policy separately for 50p a month extra? Not sure if I will be able to get the reduced rate if already a Homeserve customer?https://www.homeserve.com/uk/insurance/plumbing-and-drainage-plus



No that would be considered cheating.. Although not quite fraud...
Edited by: "firstofficer" 2nd Mar
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