Unfortunately, this deal is no longer available
Emergency Assist premium one-year UK breakdown cover for a car under 10 years old for £18 /over 10 years for £24 with code @ Groupon
575° Expired

Emergency Assist premium one-year UK breakdown cover for a car under 10 years old for £18 /over 10 years for £24 with code @ Groupon

£18£2425%Groupon Deals
47
Posted 13th Jan

This deal is expired. Here are some options that might interest you:

Premium package includes: roadside assistance | local recovery | national recovery | home start | onward travel | replacement car hire | overnight accommodation

Roadside Assistance

Up to one hour of roadside assistance, where possible, if the vehicle suffers a breakdown more than 1/4 mile from the customer’s home address.

Local Recovery

If it is not possible to repair the vehicle  on the roadside, the vehicle will be towed to the nearest garage located within 25 miles.

National Recovery

If it is not possible to repair the vehicle  on the roadside, the vehicle will be towed to the nearest garage, the customer’s travel destination, or their home address.

Home Start

Repair carried out at customer’s home or within 1/4 mile from the customer’s home address.

Onward Travel Options

If the vehicle cannot be repaired in the garage on the same working day, the insurer will provide a reimbursement for one of the options: continuation of the journey by the driver and up to four passengers return to the home address; the hire of a vehicle for one day to continue the journey; an overnight accommodation for the driver and up to four passengers for one night.
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Top comments
You just have to love the folks that give them 5-star ratings without having had to call them out!!!
Beware they don’t cover “human error” aka leaving lights on etc.
Pay £10 more and get decent cover sweet talking AA or RAC or Green Flag.
Edited by: "saikai94" 14th Jan
In this game you will always get 1 and 2 star reviews from likes of people who complain that they don't attend in 5 mins
pieman.pete13/01/2020 19:52

Anyone actually used them ?


Not myself, but did a search on them.

Read a few reviews, some one star reviews were about a dead battery, comments stated that it was not covered, it was counted towards as a "fault" issue and they did not turn up, might want to look into a bit further.

Hope it helps.
Edited by: "Roujin-sei" 13th Jan
47 Comments
You just have to love the folks that give them 5-star ratings without having had to call them out!!!
LesD13/01/2020 19:23

You just have to love the folks that give them 5-star ratings without …You just have to love the folks that give them 5-star ratings without having had to call them out!!!


I call them knoblies
Anyone actually used them ?
pieman.pete13/01/2020 19:52

Anyone actually used them ?


Not myself, but did a search on them.

Read a few reviews, some one star reviews were about a dead battery, comments stated that it was not covered, it was counted towards as a "fault" issue and they did not turn up, might want to look into a bit further.

Hope it helps.
Edited by: "Roujin-sei" 13th Jan
They are useless you get what you pay for
Go with autoaid
rimalpatel00713/01/2020 20:28

Go with autoaid


Autoaid are no longer the cheapest by a wide margin we found out this year.
After being with them for many years of paying just over £30 for my wife and I on personal cover (including home start) they suddenly hiked it up to £59, refused to budge on the quote when we called despite the fact we've never claimed.
39668899-gk2RO.jpgseems good enough to me!
angie1413/01/2020 21:12

[Image] seems good enough to me!


No that's bad. Any product where there's more 1* reviews than 2* points to it being carp.
Roger_Irrelevant14/01/2020 00:11

No that's bad. Any product where there's more 1* reviews than 2* points to …No that's bad. Any product where there's more 1* reviews than 2* points to it being carp.


75% are 5*... Have to disagree!
1005647761578949950.jpgseems good enough to me!
Edited by: "angie14" 14th Jan
I’ve used them and had no problems. I always go to groupon for my annual roadside recovery purchase.
Beware they don’t cover “human error” aka leaving lights on etc.
Pay £10 more and get decent cover sweet talking AA or RAC or Green Flag.
Edited by: "saikai94" 14th Jan
AndrewGarner13/01/2020 21:01

Autoaid are no longer the cheapest by a wide margin we found out this …Autoaid are no longer the cheapest by a wide margin we found out this year.After being with them for many years of paying just over £30 for my wife and I on personal cover (including home start) they suddenly hiked it up to £59, refused to budge on the quote when we called despite the fact we've never claimed.


Perhaps they gained enough market share and gained a reputation to justify the price hike.

As people state cheap isn't always the best. Especially the type of service this is.
In this game you will always get 1 and 2 star reviews from likes of people who complain that they don't attend in 5 mins
Personally if I was stuck at the side of a motorway with wife n kids on a cold dark wet night, I'd sooner pay the extra for the peace of mind that comes with an established rescue organisation with a good track record.
pieman.pete13/01/2020 19:52

Anyone actually used them ?


I have had to use them about 2 months ago, they were brilliant.
Roujin-sei13/01/2020 20:17

Not myself, but did a search on them.Read a few reviews, some one star …Not myself, but did a search on them.Read a few reviews, some one star reviews were about a dead battery, comments stated that it was not covered, it was counted towards as a "fault" issue and they did not turn up, might want to look into a bit further.Hope it helps.


Funny enough it was related to bad battery.
Arrived in time stated, the guy was decent and was very careful with the car, towed me to a garage of my choice about 11ish miles away. Could not fault them to be honest. I would happily give them five stars.
Edited by: "shahid2000" 14th Jan
shahid200014/01/2020 10:33

I have had to use them about 2 months ago, they were brilliant.Funny …I have had to use them about 2 months ago, they were brilliant.Funny enough it was related to bad battery.Arrived in time stated, the guy was decent and was very careful with the car, towed me to a garage of my choice about 11ish miles away. Could not fault them to be honest. I would happily give them five stars.


Thanks for the feedback, I've took the deal, absolutely bargain compared to the main offerings
pieman.pete13/01/2020 19:52

Anyone actually used them ?


Yes. It was a Sunday in 2017. It took over 90 minutes to get through. I reported the problem and they took the details. It took them another 90 mins to call me back and say the breakdown was out of the terms and conditions of the policy. Any normal breakdown policy would have covered it, it was in an ope air car park, with no height restriction nor gate problem. The car park was empty as it was a village centre, plenty of room, but they claimed it was not covered in the policy and left me stranded. Never again.
I used them and would recommend. Car wouldn’t start one morning at home, quick phone call and 30 minutes later someone was out. It was something to do with valves, I’m not a car person. He sorted the issue there and then and I was on my way within an hour of initial phone call with no follow up problems.

As far as I’m aware, they contract out to local breakdown providers.
I used it in 2017, electronic parking brake failed at work car park. Emergency Assist contacted the local breakdown provider, who called me back in 90 mins essentially telling me that they cant come till following morning.
Another time when they refused to sort out my friend's car dead battery, due to human error i.e leaving the lights on.

This year I am with Rescuemycar.com, again through Groupon. Fingers crossed
Since 2018 I am with them. So far I called twice and they came once within an hour , another time within 1.5 hours. Good service. I ll recommend specially with this kind of price.
Beware. The "National Recovery" for their Premium and Complete packages does not mean the same as most other recovery companies "National Recovery" For most companies national recovery means if the vehicle cannot be repaired by the roadside they will recover your vehicle to a destination of your choice, anywhere in the country. Your home, or your trusted local garage for example. Emergency Assist will only recover your vehicle to the garage nearest to where you have broken down.

Taken from their terms and conditions.

"Sub Section C) If We are unable to carry out a Temporary Repair to the Vehicle within the Territorial Limits We will decide based upon whichever is geographically closest to the site of Breakdown,as measured by Us, one of the following; 1. To recover the Vehicle, and any Caravan or Trailer where applicable, the driver and up to 4 passengers to the nearest suitable garage able to effect a repair 2. Your intended onward destination 3. Your Home"

So if you breakdown far away from your home you might end up with your vehicle being taken to the nearest dodgy back street garage, who would know that you were up the creek without a paddle, and be totally at their mercy. Your only alternative would be to pay out of your own pocket to get your vehicle transported back home. So, in my opinion, it's an almost completely useless "recovery" policy.
Thanks for posting. We have added this to the Highlights pages.
I'd recommend them.
Car wouldn't start in morning. 30 minutes and they helped deliver the car straight to showroom.
I just love those idiots who leave 5 star reviews on the basis of how nice the firm was on the phone taking their money off them as they took out the policy, or how simple the signing up process was......I mean, just........wow! Beggars belief !
Roger_Irrelevant14/01/2020 08:26

Personally if I was stuck at the side of a motorway with wife n kids on a …Personally if I was stuck at the side of a motorway with wife n kids on a cold dark wet night, I'd sooner pay the extra for the peace of mind that comes with an established rescue organisation with a good track record.


I had AA cover and was stuck on the edge of the M25 near Heathrow for 2 hours then left another 3 at a service station and still had to call relatives to collect us despite being covered. You don't guarantee a good service from paying more!
pieman.pete13/01/2020 19:52

Anyone actually used them ?


Have been using these guys for 2-3 years now yet I needed to call them only once when they turn up within a decent time frame (30-40 min approx.) to M60 at 9am rush hour and recovered my vehicle back home 35 miles away approx.
Edited by: "princeprecious" 14th Jan
I got autoaid. I just renewed with them recently at £60 which is still quite decent compared to big names such as AA, RAC and Green Flag.

TLTR: Did a callout, had a bit of a wait due to a marathon nearby, I was able to get the car working myself but I still wanted them to check it out. Great communication with the company.

Back in September I did have do a call out with them. This was from human error. I kind of forgot to replace my rad cap on the radiator after checking my coolant (embarrassed). So due to the loss of coolant the car had a thermal overload. I called them in case as I had lost 3 litres of coolant at least and the engine gave a rattling sound which was actually just the cap rattling in the engine compartment. Luckily that wasn't lost...

When I called they said they would be up to 90 mins (this is a sunday mind you). They went over the 90 mins so I called them back and after investigating they called back a few minutes later that they found out that there was a marathon nearby which added 40mins onto the time.

After a while of waiting I was able to add still water which I had in my boot and was able to get the car working, I still waited though in case there was something major. They turned up and inspected my engine and said it should be fine and off I went.

About 20 minutes into the drive I had a call back from autoaid to check if everything went fine and if the mechanic turned up okay.

Despite the longish wait the communication was quite good.
AndrewGarner13/01/2020 21:01

Autoaid are no longer the cheapest by a wide margin we found out this …Autoaid are no longer the cheapest by a wide margin we found out this year.After being with them for many years of paying just over £30 for my wife and I on personal cover (including home start) they suddenly hiked it up to £59, refused to budge on the quote when we called despite the fact we've never claimed.


They do GroupOn deals, £39 (iirc) I've done it a couple of times, although I forgot to last year and missed the offer
Edited by: "Marzman" 14th Jan
Marzman14/01/2020 23:06

They do GroupOn deals, £39 iirc, I've done it a couple of times, although …They do GroupOn deals, £39 iirc, I've done it a couple of times, although I forgot to last year and missed the offer


You're absolouty correct. I forgot about Groupon .
Used these before service was brill picked me up and car dropped car at garage and took me home within 2 hours 1 hour was travel
AndrewGarner14/01/2020 23:08

You're absolouty correct. I forgot about Groupon .


AutoAid is no longer available through Groupon.
Useless. I paid for all the extras. Called them once,smoke coming from engine bay,oil on floor. They told me because it had been serviced a few days before they wouldn't come out as garage that did service must have done it wrong so they were responsible.
its £32 for peremiun for an over 10 year old car, not £24...
mino31615/01/2020 07:16

its £32 for peremiun for an over 10 year old car, not £24...


£24 using code.
This is a better option than the Nova Direct one as I found out this weekend. Had a puncture and they refused to help me as I didn't have a spare wheel, didn't even offer recovery to home or garage.

Checked the wording on this one, says they'll either replace with spare, or repair the tyre or take you somewhere else.
Important: In the event the Breakdown is as a result of a flat, blown or punctured tyre the following will apply: 1. If You have an accessible and serviceable spare, or space saver wheel, along with any relevant locking wheel nut key (where applicable), a Recovery Operator will replace the wheel. 2. If neither the relevant locking wheel nut key is present or an accessible and serviceable spare, or space saver wheel, then We shall source a mobile tyre fitter (where available) to attend. The call out charge of this shall be covered within Your Membership, but the cost of any parts or tyre(s) required will be at Your cost. 3. Where a mobile tyre fitter is unable to be sourced We shall recover Your Vehicle to the nearest garage able to effect a repair. This is where Our assistance will end.
Edited by: "nishmit" 15th Jan
I wouldn't use them just for the car in the background of the picture. It would better suit a french car.
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