My switch to Utility point went great, kept updated all the way. Price was the cheapest in my area. They also offer a friend referral scheme as an incentive. Hot from me!
Do the utility point offers smart meters?
***Please do not offer / request referrals***
Utility Warehouse guarantee to be the cheapest if you take all their services and offer a double-the-difference price promise. They also reward you for referrals (and give you free LED light bulbs for the whole house). So PM me for a referral link and as a happy customer for 14 years I'll be happy to oblige.
You dont need to wait for your refund if you had a direct debit contract. Just go to your bank and claim the money under the "direct debit guarantee". Your bank will refund you. I've done this twice before with rogue utility companies. Ultimately every utility company is just out to con you if you let them.