Honestly, switchover was painless and really quick. Not had any issues since I joined in Nov. Only con really is they make you pay your first bill upfront.
Cannot comment on the customer service side which is all what this company is really. It uses contractors to fit meters and we all know that they at paid per meter , let that settle in. Also they don't do smart meters just a buy and sell company.
What are bulb like?
I switched from EON a few months ago to bulb and saved £400/yr. This might be a cheap deal, but dam EON rips you off on energy. Have a look on uSwitch today and see if you can get a better deal. If you find bulb is the cheapest too, send me a PM - can forward you my link for friends for £50 when you switch.
Hi please can you let me know details of fitting engineer you used for installing your boiler?