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Existing Customers - 6 Months Free O2 Home Broadband @ O2
Existing Customers - 6 Months Free O2 Home Broadband @ O2

Existing Customers - 6 Months Free O2 Home Broadband @ O2

Everyone knows this trick, but I thought I'd share it in detail.

So I wasn't happy when O2 renewed my contract on their more expensive "All Rounder" package which frankly was more money for the same thing. So after my complimentary 3 months free period for my second year ended, I decided to switch to Orange Home BB which was cheaper by about £2 for the same thing.

Called up O2 and asked to leave, they said "You sure? We might have some offers for you..."

And they threw me 6 months free for the next 6 months, and then you pay whatever you pay currently minus the £5 discount for the next 6 months after that (if you have an O2 mobile connected to it) - they start your contract again from the date you accept this offer.

For me, it works out as: 9 months free (as I just did it after my 3 months free renewal offer) and £17.36 (approx.) per month for 6 months after that - monthly working out to be: £6.94 a month for 15 months internet.

That ain't bad - £104.16 for a year's internet!

Worth a try for those who are about to finish their trial or those who are genuinely looking to move over to another supplier.

Having been with bt/o2bb for over 4 years and knowing what has happened.
Avoid getting a retention deal like this if you are on an old legacy product
which is far better value for money compared to all the new shaped, capped and limited products.
- schizoboy

14 Comments

If you don't call to "Renew" your contract on the old unlimited and unthrottled service it doesn't just stop...it just carries on.

Each to their own but i think i'd rather stick on the old contract and miss the discount offers than end up on the new strangled bandwidth packages.

me too

Original Poster

Uridium

If you don't call to "Renew" your contract on the old unlimited and … If you don't call to "Renew" your contract on the old unlimited and unthrottled service it doesn't just stop...it just carries on. Each to their own but i think i'd rather stick on the old contract and miss the discount offers than end up on the new strangled bandwidth packages.



Aah that's what I thought - turns out THEY call YOU - and they say "your internet is finished sorry =/"

hanif248

Aah that's what I thought - turns out THEY call YOU - and they say "your … Aah that's what I thought - turns out THEY call YOU - and they say "your internet is finished sorry =/"



That's because you were taking up the discount offers....stick to the basic £15pm package with no 3/6 months free offers and they don't bother you...Had mine for nearly 3yrs now..never heard a word from them...

Yes - happy on old unthrottled service. The deal is cheaper for a reason....

Original Poster

Uridium

That's because you were taking up the discount offers....stick to the … That's because you were taking up the discount offers....stick to the basic £15pm package with no 3/6 months free offers and they don't bother you...Had mine for nearly 3yrs now..never heard a word from them...




A fair point - well this is still useful for those who have fallen into the pitfalls like I have!

I can't say I love O2 bb anymore. Haven't changed my contract for 2 years but the service is getting really bad. I used to get around 12megs, this went down to 8 a fewonths ago and recently it's been as low as 3 megs. Time to jump ship and sell my soul to virgin, 50megs and telling BT to get stuffed are so tempting. Anybody any thoughts on virgin?

Fell into the "your contracts coming to an end and prices are rising so ect ect" trap and went for there new contract which worked out cheaper? anyway switched over on thursday and d/l dropped to a crawl, called them up but they could'nt careless so theres 30day cancel option which I took advantage of and moved to sky for cheaper price.
Cannot comment on the service from sky regarding dl but will move on again if its crap, I think that isp's are taking the micky if they think your going to pay for bb just for browsing or looking at youtube!!!!

I rang up to complain about the price increase from £7.50pm to over £9 and was offered a switch to the new substandard packages. After speaking to retentions I got offered two options, 6 months free or reduction to £7pm for 12 months, remaining on the old unthrottled package. I am happy for the next 12 months at least.

Got til the 10th to use my MAC code
I'm on legacy til Nov 11.
None o2 phone customer paying £13 (discounted down from £18 due to a good retentions deal) but really don't like what they have done. Kinda like, suck it up or leave and that's very poor if you ask me.
BT charge £2.50 per calendar month of remaining contract so very tempted to lock stock to Sky.
I currently get 16Mb or so with o2 and did with Be, same equipment so guessing i'd get pretty much the same with Sky but just not sure.......

I read the posts on here earlier in the month, about people out of contract but carrying on, getting a £2.50 discount. So I called up and got it, remaining on the original unlimited "standard" for the next 12 months. And when that ends, it reverts to the monthly rolling contract as it was before getting the discount: this is something I double-checked with them.

I think we're on the " All rounder" but we only pay £10.12 a month it was £9.99 no idea why it went up 13p as it doesnt even cover the VAT increase, our speed fluctuates like you'd never believe , customer service is crap but i have a name and number for a lovely guy in head offce who sorted out our Slow speeds a couple of months ago, so if anyone wants it PM me. we are really close to the main exchange so that wasnt the problem, they did blame BT for giving us a faulty line but after 10 weeks of arguing with them this guy sorted it within 30 minutes with a brand new router too.
its still stutters and can be slow but at least we got net again thats holding a connection but as soon as the contract ends in July we are gone

vinylandtrinkets

its still stutters and can be slow but at least we got net again thats … its still stutters and can be slow but at least we got net again thats holding a connection but as soon as the contract ends in July we are gone



I know how u feel.
My connection seems to fluctuate quite a lot during the day.
I can barely play a game of Black Ops without encountering horrible lag. Connection bars change from red to yellow to green constantly.
Our contract is up, so we're moving to Virgin 50mb soon.

K1LLER HORNET

I know how u feel.My connection seems to fluctuate quite a lot during the … I know how u feel.My connection seems to fluctuate quite a lot during the day.I can barely play a game of Black Ops without encountering horrible lag. Connection bars change from red to yellow to green constantly.Our contract is up, so we're moving to Virgin 50mb soon.



at the time we joined them everyone said oh they are really good, and they had high ratings online but now i cant wait to leave them. trying to list stuff on ebay last night was hard work
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