Expired
1540°Expired

Expired

Banned 176
Banned
176 Comments

I've been using them for a couple of years - the service is purely down to the carrier they are using... be it citylink or dhl. A lot better/cheaper than any royal mail service for anything over 2kg
Edited by: "DaveBee" 19th Jan 2012

Original Poster Banned

DHL @ £6.23 for 10KG reached 1700, so this should get very hot...

I used Citylink for years as an account holder and they were great and never lost anything and were really strict about getting signatures, etc. The only minor annoyances were that they only include 2 delivery attempts, and they charge for undelivered returns.

Also Saturday before 1:00pm is only £10.21 - seems a bargain also.

Edited by: "richto" 19th Jan 2012

I've used this service since it started - Excellent. Just make sure the box meets the requirement sizes, then stick it in a big bag. davpack.co.uk/ are good for bags.

I had a good service till now. I would recommend these although luckily never had trouble of missing a package so dont know that side of things.

sach1636

I had a good service till now. I would recommend these although luckily … I had a good service till now. I would recommend these although luckily never had trouble of missing a package so dont know that side of things.



If City Link aint collected the parcel by 4pm give them a ring and they will contact the driver and tell him to go back and collect it.

Original Poster Banned

I think he meant a missed delivery...

For bags I have also used pallet wrap and bin liners without issue...
Edited by: "richto" 19th Jan 2012

don't use these bunch of clowns, if something goes wrong their customer service is non existent, Parcel2Go is a much better company

superb service for over 50 orders

Ah Thanks, may need this later

Original Poster Banned

Mordillo

don't use these bunch of clowns, if something goes wrong their customer … don't use these bunch of clowns, if something goes wrong their customer service is non existent, Parcel2Go is a much better company


But now somewhat more expensive....(£10.20 for a next day service to be precise)
Edited by: "richto" 19th Jan 2012

went from parcel2go to these boys - have never had any issues with them

Used them a couple of times.
Customer service is rude and useless.
City Link lost a couple fo parcels in the past before.

Commenting on the heat that other deals have reached.............practically begging for heat? oO

thanks for the info !

I use P2G. Are these still competative once you add insurance to your parcel?

DPD is the best but they do cost a bit...

Original Poster Banned

I raised a query via their site and it was answered in a few hours, and quite helpfully.

Thanks.

Original Poster Banned

collectorcol

I use P2G. Are these still competative once you add insurance to your … I use P2G. Are these still competative once you add insurance to your parcel?



14 pence for £50 of insurance cover. £20 of cover for free.

Parcelmonkey are brilliant. Highly recommended.

I know one cheaper

I used them yesterday for the first time, all went well city link collected today

parcelbrand.co.uk

£5,70 inc vat
and doesnt have to be in a jiffy bag

Yep have to say having used them for a good number off years they have never once let me down, they pick up when they say they will pick up and deliver the following day, any errors that I have made ie wrong address etc given have been very quickly sorted out via there live customer help.

to anyone who has not tried them please do, very rarely use Royal mail nowadays for anything other than letters or the smallest off parcels.

Seanieboy70

I know one cheaperI used them yesterday for the first time, all went well … I know one cheaperI used them yesterday for the first time, all went well city link collected todayhttp://www.parcelbrand.co.uk£5,70 inc vatand doesnt have to be in a jiffy bag



Prices look ok but the website looks abit amateur, and i cant see a contact telephone number. Also click on the info link at the bottom and see what it brings up...

Original Poster Banned

Seanieboy70

I know one cheaperI used them yesterday for the first time, all went well … I know one cheaperI used them yesterday for the first time, all went well city link collected todayhttp://www.parcelbrand.co.uk£5,70 inc vatand doesnt have to be in a jiffy bag



Presume you mean £5.70 inc. VAT.

Website doesnt even list a business address or trading name (against the law) or a contact number and pages are not completed: parcelbrand.co.uk/Inf…spx

Looks like a dodgy one man and his dog operation to me....If it falls over, you risk Citylink seizing all parcels in transit...

For the sake of 12 pence I think I will stick with ParcelMonkey....
Edited by: "richto" 19th Jan 2012

Again, depends on your experience. Use them all the time and customer service used to be so so, now it is very good.

On the other hand, not a deal really as it is their normal price.

Original Poster Banned

A deal doesnt have to be a special offer....

How can they tell which service you used (£5.82 or £7.02), surely it's the same label?

Tagged, apparently they deliver to NI

Original Poster Banned

The issue is when they scan it at the depo. If it exceeds the requirements or is not in a bag, they will charge it as a parcel instead of a Citypack (It is laser scanned for size and automatically weighed). Presumably ParcelMonkey then charge you extra.
Edited by: "richto" 19th Jan 2012

are city link very fussy on size with these parcels?

thinking of sending a laptop with this thats roughly 50-60cm x 30cm

Original Poster Banned

They will accept anything up to 3 metres I think.

It's the total parcel volume that counts for this price as well as a weight limit of 10KG - the size is laser measured on a belt in the depo.
Edited by: "richto" 19th Jan 2012

yus786

are city link very fussy on size with these parcels?thinking of sending a … are city link very fussy on size with these parcels?thinking of sending a laptop with this thats roughly 50-60cm x 30cm



If it fits in the jiffy bag of the size specified they don't mind. It can be up to 10 kg

only minus is you need to book parcels in at 10pm the day before pick-up. Parcel please or Interparcel let you book till 11am and 14pm on the day of pickup.

it doesnt fit in a jiffy bag but it fits in a plastic bag thing

Original Poster Banned

You only have to book one parcel in before 10:00pm to get a pickup....If you have more you can do them later.

Original Poster Banned

yus786

it doesnt fit in a jiffy bag but it fits in a plastic bag thing



This is hard work. Does the volume exceed 40cmx30cmx30cm or equivalent?
Edited by: "richto" 19th Jan 2012

richto

You only have to book one parcel in before 10:00pm to get a pickup....If … You only have to book one parcel in before 10:00pm to get a pickup....If you have more you can do them later.



No my driver won't pick them up anymore as they had a complained and can get checked and if they carry parcels that aren't booked in they might get charged etc etc. was what they told me. I use to do that but they stopped me.

Mordillo

don't use these bunch of clowns, if something goes wrong their customer … don't use these bunch of clowns, if something goes wrong their customer service is non existent, Parcel2Go is a much better company


I disagree and I have experienced quite the opposite,used parcel monkey at least 20 times in last year never had any problem and their customer service is effective,used parcel2go twice and they failed on both occasions,very poor and amateur customer service.

Edited by: "Dante4KR" 19th Jan 2012

Original Poster Banned

OK, well I still can add parcels that were booked later without issue. It should be on the system once the label is printed
Edited by: "richto" 19th Jan 2012

richto

OK, well I still can without issue. It shoudl be on the system once the … OK, well I still can without issue. It shoudl be on the system once the label is printed



yep tell me about it. I still use them but only if I get the orders before 10pm. Rest goes Royal mail/ Myhermes/Parcel please ( gives quidco too) interparcel and keeping an eye out for pay a pound company that has just started up. Might be worth it ones they start there drivers everywhere.
Post a comment
Avatar
@
    Text