EXTENDED - PAYPAL RETURN POSTAGE REFUND
1167°Expired

EXTENDED - PAYPAL RETURN POSTAGE REFUND

72
Found 11th Jul 2016
Now extended until 31 December 2016.

paypal.com/uk/…rns

Return Shipping on Us.*

Activate this service for free and we'll cover up to £15 of return shipping costs for up to 4 eligible PayPal purchases worldwide until 31 December 2016.

If you don’t love it, return it.
Shop with PayPal and if what arrives isn’t quite cutting the mustard, you can return it on us.

How it Works:
1
Pay with PayPal.
To opt in to Return Shipping on Us, activate your account. Offer applies to eligible PayPal purchases on or after 4 April 2016.* Save your PayPal receipt.
2
Send something back.
Save proof of your return. We’ll refund up to £15 of return shipping costs for each claim, for up to 4 claims per person until 31 December 2016.
3
Request a refund
Visit the refund request page to file your claim within 14 days of the return ship date.
4
Get your refund.
If your claim is approved, we’ll send a refund to your PayPal account within 10 business days.*

* Exclusions apply. This service is offered by PayPal Pte. Ltd in partnership with CallPoint New Europe JSC (TELUS International Europe), the service processor. This is an exclusive offer offered to eligible PayPal account holders for up to 4 refunds on your return shipping costs from 4 April 2016 through to 31 December 2016 and up to £15 per claim. See full terms and conditions.

-99dealz
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72 Comments
Cool, I'd forgotten about that!
Muig1972

Cool, I'd forgotten about that!


Me too. Mine is still activated. I could have used this recently but forgot about it. Thanks for the reminder.
Nice one
thanks
Timewaster's heaven!
Cheers
Just spent 30 minutes for refund on dodgy bp machine
Thanks op
It would be great if they refunded sellers who have to put up with nuisance buyers as well. For those of you that don't know, they take a non-refundable 20p each time a seller has to refund. Over the years these add up and as the bar for returning items have dropped, I've found return increased. Now, dear trolls, please go lightly.
Edited by: "DAMEBIGS" 11th Jul 2016
I already have the original offer activated, do I have to reactivate or will it just carry over to this ?
Hateful company, hateful people cold for me
Thanks for this, I never had any idea they did this, so this has helped me out. Returned an item the other day and I can now claim the courier cost back. I have another item to return this week to, so that will be great again..
Heat ADDED!!!
Has anyone used this service yet?
One point to note....they do not refund postage on defective items. I didn't know this until after i'd attempted a claim after i'd paid £12 in postage & they informed me that its up to a seller to refund defective items postage. Tip....if an item is defective just tell Paypal that you've changed your mind about the item or you'll lose out.
dodgydave69

One point to note....they do not refund postage on defective items. I … One point to note....they do not refund postage on defective items. I didn't know this until after i'd attempted a claim after i'd paid £12 in postage & they informed me that its up to a seller to refund defective items postage. Tip....if an item is defective just tell Paypal that you've changed your mind about the item or you'll lose out.


That's the kind of feedback I was looking for - cheers for the input and heads-up.
Items can be bought from anywhere in the world as long as paid via PayPal?
DAMEBIGS

It would be great if they refunded sellers who have to put up with … It would be great if they refunded sellers who have to put up with nuisance buyers as well. For those of you that don't know, they take a non-refundable 20p each time a seller has to refund. Over the years these add up and as the bar for returning items have dropped, I've found return increased. Now, dear trolls, please go lightly.


dodgydave69

One point to note....they do not refund postage on defective items. I … One point to note....they do not refund postage on defective items. I didn't know this until after i'd attempted a claim after i'd paid £12 in postage & they informed me that its up to a seller to refund defective items postage. Tip....if an item is defective just tell Paypal that you've changed your mind about the item or you'll lose out.



But if the item is defective the seller has to pay for return anyway
So is it the seller who has to pay out for these in the end?
masliya

Hateful company, hateful people cold for me



They are a terrible, terrible company. They have been demanding to see my passport and bank statements for well over a year now even though I have told them repeatedly that isn't going to happen.
dodgydave69

One point to note....they do not refund postage on defective items. I … One point to note....they do not refund postage on defective items. I didn't know this until after i'd attempted a claim after i'd paid £12 in postage & they informed me that its up to a seller to refund defective items postage. Tip....if an item is defective just tell Paypal that you've changed your mind about the item or you'll lose out.



I just used this to return a large item (£12.50 postage) and despite the item being defective, they covered it no problem and I got the money back extremely quickly to be fair, within a few days of me submitting the request. They were really good and I couldn't be happier it has been extended as it helps to make return (of large items especially) much less daunting.

That said it was a Paypal (rather than eBay) case, which might make a difference as I think on eBay if a seller agrees to the return of a defective item eBay actually just pull the cost of postage out of the sellers account and give the buyer a 'free' returns label so obviously in that case this wouldn't be needed....
woldranger

Has anyone used this service yet?



Yes, see my other post for more detail but overall couldn't have been happier with them, very fast turnaround.
Spark

They are a terrible, terrible company. They have been demanding to see my … They are a terrible, terrible company. They have been demanding to see my passport and bank statements for well over a year now even though I have told them repeatedly that isn't going to happen.



The biggest scums in the world and yet they get away with their theft day after day ... Nobody still managed to pin them down that on what basis they're allowed to block people's money for 180 days and not even pay a penny of interest on it! Everyone who's using them is making these thieves stronger and more arrogant ... Yes that's my personal view that's all!
DAMEBIGS

It would be great if they refunded sellers who have to put up with … It would be great if they refunded sellers who have to put up with nuisance buyers as well. For those of you that don't know, they take a non-refundable 20p each time a seller has to refund. Over the years these add up and as the bar for returning items have dropped, I've found return increased. Now, dear trolls, please go lightly.



I've never been charged 20p for refunding through ebay.

Presumably all payment processors charge fees for transactions, otherwise wouldnt be in business
Terrible company ? Here we go again with the conspiracy theories.

If they blocked your money or asked for ID then surely it's a two way street and there has to be a reason for it. I've used paypal for years, had times where I've been critical but mostly it's one of the better online services.
Oh this could be useful, I wanted to partially return a clothes order I made but the shoes were so heavy to post I have been debating just trying to sell them on instead, but this would work instead. However I can't figure out where to request a return on paypal do I have to open a dispute?
what does it mean elegible purchases please? can it be anything from ebay or a private purchase??
I presume you can shop on any website taking PayPal as a payment method, it's not just eBay right?
Not so long ago i sold something via Paypal, listed clearly with pictures and listed clearly what it comes with.

The buyer complained that it didn't come with a completely different item that was NOT listed in the picture or description, but actually listed on a separate listing which costs an additional £30.

He opened a dispute after endless threats, i told him to return it all and i will happily refund him. He did not want to return it and even told me he will not return it. Anyway, cut a long story short...Paypal refunded him £30 from Paypals OWN pocket and the dispute was closed. Although i did not lose out, i think Paypal really are ridiculous. They support fraudsters who play the system to get exactly what they want PLUS MORE.
Bit confused about this tbh. I activated this the first time around. I've returned a defective item since then using the standard eBay returns procedure where it gets me to print off a return label which was scanned at the post office with no extra payment, then I received back the full amount I'd paid for the item including p&p. Am I missing something?
Can this be used on eBay
ST3123

Yes, see my other post for more detail but overall couldn't have been … Yes, see my other post for more detail but overall couldn't have been happier with them, very fast turnaround.



1) I made the mistake of saying that the item was defective - and had to convince them that what I REALLY meant was "not what I had expected"

2) They asked for a LOT of detail - proof of posting, proof of purchase, etc. etc.

After a few emails to sort everything out they finally paid up!
merk23

Bit confused about this tbh. I activated this the first time around. I've … Bit confused about this tbh. I activated this the first time around. I've returned a defective item since then using the standard eBay returns procedure where it gets me to print off a return label which was scanned at the post office with no extra payment, then I received back the full amount I'd paid for the item including p&p. Am I missing something?


You have missed the fact that eBay will (after a week or so in my case) CHARGE YOU for the return postage label from your PayPal Account - yes you do not have to pay at the Post Office but it is not a free service!

Edited by: "BrianM" 11th Jul 2016
BrianM

You have missed the fact that eBay will (after a week or so in my case) … You have missed the fact that eBay will (after a week or so in my case) CHARGE YOU for the return postage label from your PayPal Account - yes you do not have to pay at the Post Office but it is not a free service!


I thought that might be the case but I can't see that coming out of my account.
99dealz

Return Shipping on Us.*



Good luck with that..there have been many complaints refusals.
thanks, shame i cant find how to request a refund in paypal?


found it...:|
Edited by: "lpoolm" 11th Jul 2016
masliya

Hateful company, hateful people cold for me


I agree.... Ebay and Paypal (that Ebay own).... are the devil...! at least 50% of people on ebay are thieves and ebay encourages them...!
gary6587

I agree.... Ebay and Paypal (that Ebay own).... are the devil...! at … I agree.... Ebay and Paypal (that Ebay own).... are the devil...! at least 50% of people on ebay are thieves and ebay encourages them...!


They're separate companies once more. Paypal was spun off a while back.
Can't find this on Paypal whe i log in
I assume this covers any kind of postage, First Class Recorded is fine? Bought some shorts from Sports Direct recently and they're tiny, annoying that you can't return in-store but this makes up for it I guess.
This didnt work for me when sending an 4k cam on here back to sh*tty gearbest. Paypal said gearbest should pay return postage of £15.... yeh right paypal pull the other one! Trying to get any money back for faulty good is a bonus
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