Fibre Broadband from £20 with Vodafone
372°Expired

Fibre Broadband from £20 with Vodafone

63
Edited by:"monkeymagicman"Found 15th Dec 2017
New Broadband Offers launching with Vodafone from the 21st December 2017 to 28th February 2018.

Summarised below ;

Up to 38 Fibre ;
£22.50 per month new customer offer
£20 per month existing customer offer

Up to 76 Fibre ;
£27 per month new customer offer
£24 per month existing customer offer

Plan includes Ultra-smart Vodafone Connect router

£0 for new and existing customers

Unlimited broadband usage

Home Phone line (no call package included)

6 months' free F-Secure SAFE anti-virus software

A router delivery charge of £9.95 will apply and a new line installation charge if needed.

Anytime Calls is £8 per month (can get this half price at £4 per month if you speak to the right sales person)

Evening and Weekend Calls is £4 per month ( you can get this for free if you speak to the right sales person)

I personally have a virgin media package however this heads up might save someone money who is about to buy broadband and is shopping around.

**This is an internal document . The publisher did not insert the confidentiality level in the slide as required so I assume they are happy with this** 2856244.jpg
Community Updates
63 Comments
Is having a PAYG sim good enough?
Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25. Asked when they had they last offer to be put on there £20 one again. But won’t do it as I am still in contact. Apparently there is a term in the contract which allows them to increase the price
Is the broadband any good with Voda??
matthew_legend20 m ago

Just a warning, I signed up at £20 a month on one of these deals, after 6 …Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25. Asked when they had they last offer to be put on there £20 one again. But won’t do it as I am still in contact. Apparently there is a term in the contract which allows them to increase the price


I would not trust Vodafone to make a weak cup of tea however that offer can be used as a bargaining tool with my current supplier
I had Vodafone broadband for 2 weeks. Cancelled as they changed my landline number because I never asked to keep my existing one.
It worked fine when I had it. This seems like a decent deal.
Installed my Vodafone broadband today aster Black Friday offer. Moved from BT. Able to use my existing TP-Link Archer router and very happy with speeds
as second post says they hike their prices after a couple of months, they are thieves and poor cs , never again....
I’ve just got mine activated today. Moved from BT too. Speeds were 50/20 with BT and as soon as I got Vodafone line up I’m getting 36/12. Hopefully it improves over time. Still a good deal. From paying £45/mo to £30 it’s worth it.
Might not move but good ammo when ringing Virgin Media this month as my discount has come to an end on a 12 month deal.
good broadband service . had it for over a year.
Switched to Voda fibre from BT infinity recently. Router is naff but service has been 100% reliable so far.
Low price for a reason, we get about 2 Mbps - 8 Mbps...
Moving back to Vodafone from BT next Tuesday, was with them before. Was with BT for 4 months then they increased their price about 2 weeks ago. Was a bit raging as I'd just signed up to a 12 month contract £29.99 increasing by £2.50 for no increase in speed or real actual value. BT not willing to deal at all, other than make my contract to 18 months for same money, no way. So BT lose me, lose their £150 reward card, Topcashback £90.00 and super new Smart router all for the sake of leaving me alone in my contract. They must have money to burn to allow such waste. Put in a complaint, didn't care. So since they broke contract I'm going to Vodafone for £22.50 (I'm on their mobile) for approx. same speed (my line only handle 43 so 38 not a big drop). Plus just found out can use BT router to extend the Wifi with Vodafone Ethernet connection.
yoshiwara6910 m ago

Moving back to Vodafone from BT next Tuesday, was with them before. Was …Moving back to Vodafone from BT next Tuesday, was with them before. Was with BT for 4 months then they increased their price about 2 weeks ago. Was a bit raging as I'd just signed up to a 12 month contract £29.99 increasing by £2.50 for no increase in speed or real actual value. BT not willing to deal at all, other than make my contract to 18 months for same money, no way. So BT lose me, lose their £150 reward card, Topcashback £90.00 and super new Smart router all for the sake of leaving me alone in my contract. They must have money to burn to allow such waste. Put in a complaint, didn't care. So since they broke contract I'm going to Vodafone for £22.50 (I'm on their mobile) for approx. same speed (my line only handle 43 so 38 not a big drop). Plus just found out can use BT router to extend the Wifi with Vodafone Ethernet connection.


hi thinking of doing the same - what / how can you use the bt router?
yoshiwara6912 m ago

Moving back to Vodafone from BT next Tuesday, was with them before. Was …Moving back to Vodafone from BT next Tuesday, was with them before. Was with BT for 4 months then they increased their price about 2 weeks ago. Was a bit raging as I'd just signed up to a 12 month contract £29.99 increasing by £2.50 for no increase in speed or real actual value. BT not willing to deal at all, other than make my contract to 18 months for same money, no way. So BT lose me, lose their £150 reward card, Topcashback £90.00 and super new Smart router all for the sake of leaving me alone in my contract. They must have money to burn to allow such waste. Put in a complaint, didn't care. So since they broke contract I'm going to Vodafone for £22.50 (I'm on their mobile) for approx. same speed (my line only handle 43 so 38 not a big drop). Plus just found out can use BT router to extend the Wifi with Vodafone Ethernet connection.


Much the same here & I was willing to take their UHD TV as well, but they refused to sell it to me. I got £225 in rewards when I signed up in June & sold the router for £35. They haven't even recouped what they paid out to lure me in yet are happy to see me walk away for the sake of trying to squeeze another £15 out of me for the duration of my contract.

@monkeymagicman Any tips for renegotiating to this deal? I just signed up at the beginning of the week. I guess I could cancel & re-order if necessary but it would be a pain & push the switch date back.
matthew_legend1 h, 47 m ago

Just a warning, I signed up at £20 a month on one of these deals, after 6 …Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25.


Ofcom rules allow you to terminate a contract early with no penalty if the supplier changes the terms to your detriment. This even includes refunding line rental pro-rata if 12 months have been paid up front. That's how yoshiwara69 & I are leaving BT. I also did the same with Plusnet when they pulled the same stunt after signing with them in January. They also didn't recoup their cash back payout!
rbz541610 m ago

Much the same here & I was willing to take their UHD TV as well, but they …Much the same here & I was willing to take their UHD TV as well, but they refused to sell it to me. I got £225 in rewards when I signed up in June & sold the router for £35. They haven't even recouped what they paid out to lure me in yet are happy to see me walk away for the sake of trying to squeeze another £15 out of me for the duration of my contract.@monkeymagicman Any tips for renegotiating to this deal? I just signed up at the beginning of the week. I guess I could cancel & re-order if necessary but it would be a pain & push the switch date back.


yoshiwara6922 m ago

Moving back to Vodafone from BT next Tuesday, was with them before. Was …Moving back to Vodafone from BT next Tuesday, was with them before. Was with BT for 4 months then they increased their price about 2 weeks ago. Was a bit raging as I'd just signed up to a 12 month contract £29.99 increasing by £2.50 for no increase in speed or real actual value. BT not willing to deal at all, other than make my contract to 18 months for same money, no way. So BT lose me, lose their £150 reward card, Topcashback £90.00 and super new Smart router all for the sake of leaving me alone in my contract. They must have money to burn to allow such waste. Put in a complaint, didn't care. So since they broke contract I'm going to Vodafone for £22.50 (I'm on their mobile) for approx. same speed (my line only handle 43 so 38 not a big drop). Plus just found out can use BT router to extend the Wifi with Vodafone Ethernet connection.



My Vodafone line go live next week, would you mind to share how you use BT router to extend the Wifi with Vodafone Ethernet connection please? Many thanks.
I moved from Plusnet to Vodafone 3 months ago, my lines dropped from a solid 10.5mbps to 4mbps with Plusnet so I left. Best thing I did!!
fobber1 h, 59 m ago

Installed my Vodafone broadband today aster Black Friday offer. Moved from …Installed my Vodafone broadband today aster Black Friday offer. Moved from BT. Able to use my existing TP-Link Archer router and very happy with speeds



I've had to stop using my Archer (AR2600) as it won't allow WiFi calling. Vodafone won't help (in fairness they are upfront about not supporting 3rd party modems) but TP-Link's tech support has been less useful than a chocolate teapot.
matthew_legend2 h, 37 m ago

Just a warning, I signed up at £20 a month on one of these deals, after 6 …Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25. Asked when they had they last offer to be put on there £20 one again. But won’t do it as I am still in contact. Apparently there is a term in the contract which allows them to increase the price



They should have given you 30 days notice in which to leave should they increase the price. Its mandated by Ofcom for any ISP. If you haven't had that, then I would contact their Social Media team on Twitter or Facebook to get them to have a look, as they are often 2nd level customer relations agents.
The 18 months thing gets right up my nose these days.
Original Poster
matthew_legend2 h, 45 m ago

Just a warning, I signed up at £20 a month on one of these deals, after 6 …Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25. Asked when they had they last offer to be put on there £20 one again. But won’t do it as I am still in contact. Apparently there is a term in the contract which allows them to increase the price


Someone has lied to/misinformed you . Because of changes. If we, (i) increase your Plan Charges; or (ii) increase out of bundle charges (to your material detriment (calculated acting
reasonably based on regulatory requirements and how often you use the out of bundle services); or (iii) change our services or the Agreement,
except where any increase is required by law or any regulatory authority you’ll have a right to leave the Agreement early without paying a
termination fee. We’ll let you know if this is the case and what to do before the changes are made. If you take no action within 30 days of us
telling you about the changes you’ll be considered to have accepted those changes.

I recommend making a complaint . Complaints phone number 03333 041 524 – standard call charges apply or use the online Complaints Form
Original Poster
mrT7862 h, 11 m ago

Might not move but good ammo when ringing Virgin Media this month as my …Might not move but good ammo when ringing Virgin Media this month as my discount has come to an end on a 12 month deal.


Usually best to give notice with virgin and hold out for a call from their outbound retention team . They offer much better deals than the inbound staff . Usually call within two weeks of notice being given
monkeymagicman24 m ago

Usually best to give notice with virgin and hold out for a call from their …Usually best to give notice with virgin and hold out for a call from their outbound retention team . They offer much better deals than the inbound staff . Usually call within two weeks of notice being given


Yeah that's what I usually do. Last yr was close to leaving tho. They left it late. I even signed up to BT during my notice period. Finally called me and I cancelled BT order during 2 week cooling off period and stayed with virgin media.

Was paying approx £20/month 70mb Fibre/Phone
Let's see what they offer this yr.
yoshiwara6910 h, 10 m ago

Moving back to Vodafone from BT next Tuesday, was with them before. Was …Moving back to Vodafone from BT next Tuesday, was with them before. Was with BT for 4 months then they increased their price about 2 weeks ago. Was a bit raging as I'd just signed up to a 12 month contract £29.99 increasing by £2.50 for no increase in speed or real actual value. BT not willing to deal at all, other than make my contract to 18 months for same money, no way. So BT lose me, lose their £150 reward card, Topcashback £90.00 and super new Smart router all for the sake of leaving me alone in my contract. They must have money to burn to allow such waste. Put in a complaint, didn't care. So since they broke contract I'm going to Vodafone for £22.50 (I'm on their mobile) for approx. same speed (my line only handle 43 so 38 not a big drop). Plus just found out can use BT router to extend the Wifi with Vodafone Ethernet connection.

Like you, I was going to leave BT for EE. EE were offering at the time no set up fee, free delivery for the router, £75 reward card, £69 Quidco and only £4 for anytime phone calls with free caller display. When I put this to BT, all they offered me at that point when I told them about this deal was not to increase the £29.99 deal if I renewed for another 12 months. This wasn't good enough, so I started the switching process to EE. Within 24 hours, I get an email from BT confirming my intention to leave and mentions penalty charges due to leaving early. I then called BT to complain as I pointed out that I had a right to early termination due to the £2.50 price increase. As they could see that I had made good on my earlier threat to leave them they improved what they said before was the best they could do. This was the new offer. Either £24.99 for fibre with weekend calls or £29.99 with anytime calls if I renewed for 12 months and the speed upgraded from 52mb to 76mb. On paper with the cashback and Reward Card, EE still came out slightly better, but then I thought this. 1. BT has a better router. 2. No traffic management. 2.I get consistently good speeds already and now the speed upgrade. 3. Access to all those BT WiFi Hot Spots. On that basis pretty good value so I've decided to stay. In view of Vodafone's inferior router and speeds, maybe you might want to consider this too? Remember though, BT won't normally offer you their very best deals until they know you've actually started the switching process to leave.
brassed10 h, 8 m ago

hi thinking of doing the same - what / how can you use the bt router?


As far as I'm aware from reading up on this, you cannot configure the Smart Hub 6 router to other ISP's, unless someone else knows different and would like to provide instructions?
DEALS4EVA10 h, 31 m ago

The 18 months thing gets right up my nose these days.


Same here although in reality how likely are no price rises for 18 months?! Odds are you'll probably get a chance to leave the contract early due to price rises.
How do I get the existing customer offer. Worth ordering a payg sim and what's best way to go about it?
matthew_legend13 h, 21 m ago

Just a warning, I signed up at £20 a month on one of these deals, after 6 …Just a warning, I signed up at £20 a month on one of these deals, after 6 months they increased it to £25. Asked when they had they last offer to be put on there £20 one again. But won’t do it as I am still in contact. Apparently there is a term in the contract which allows them to increase the price



Disgusting practice by all of them. Should be outlawed and only let them set a fixed price for the term they can afford to keep it fixed.
Edited by: "joepineapples901" 16th Dec 2017
Can you get discount if your a voxi customer?
All these complaints of price rises....surely you have the option to leave on this basis
joepineapples90150 m ago

Disgusting practice by all of them. Should be outlawed and only let them …Disgusting practice by all of them. Should be outlawed and only let them set a fixed price for the term they can afford to keep it fixed.


Actually I like it when they do this as means you can switch provider early, usually getting some cashback or a gift card while keeping a similar price so saves money overall.
joepineapples9011 h, 10 m ago

Disgusting practice by all of them. Should be outlawed and only let them …Disgusting practice by all of them. Should be outlawed and only let them set a fixed price for the term they can afford to keep it fixed.


Fail to see how you can't just leave mate
MagicGS3 h, 23 m ago

How do I get the existing customer offer. Worth ordering a payg sim and …How do I get the existing customer offer. Worth ordering a payg sim and what's best way to go about it?


I would order a free PAYG sim from Vodafone. This should enable you to get the discounted rates for existing customers. This is the link freesim.vodafone.co.uk/
natah4 h, 0 m ago

I would order a free PAYG sim from Vodafone. This should enable you to …I would order a free PAYG sim from Vodafone. This should enable you to get the discounted rates for existing customers. This is the link https://freesim.vodafone.co.uk/


I've ordered a free payg. Looking forward to ordering and leaving BT as prices being put up.
This is just broadband? "Line rental" included so what is the calls package (or lack of). Deal not clear.
RowanDDR1 h, 15 m ago

This is just broadband? "Line rental" included so what is the calls …This is just broadband? "Line rental" included so what is the calls package (or lack of). Deal not clear.


At the minute I would say it's the current pricing. From their website:

Evening and weekend calls (£4 a month optional feature): We apply all-inclusive charges to the first 60 minutes of calls to UK landlines (numbers beginning 01, 02, 03) which you dial directly, starting on weekday evenings and throughout the weekend. Details of our calling periods are listed on this page. If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60 minute call cap.

Anytime calls (£8 a month optional feature): Anytime calls can be made during daytime, evening and weekend periods. We apply all-inclusive charges to the first 60 minutes of UK landlines (numbers beginning 01, 02, 03) and UK mobile numbers (numbers starting with 07) which you dial directly.

If you wish to avoid additional call charges you should re-dial before 60 minutes have passed. Standard call charges apply if you exceed the 60 minute call cap.

Don't forget caller display is an additional £1 per month.
RowanDDR1 h, 18 m ago

This is just broadband? "Line rental" included so what is the calls …This is just broadband? "Line rental" included so what is the calls package (or lack of). Deal not clear.


There was no mention of a calls package & none is included. Not sure what's unclear about that?

Call packages & costs are detailed on Vodafon'e site.
Well there's no mention of a phone line at all in the OP, so that is what led me to ask if this is broadband only as per the title, or if its broadband and phone.. and if so, what if any is the calls package. Many people are probably familiar with Virgin Media offering "just broadband" without a phone line, so it wasn't clear if this was a similar deal because of the lack of mention of phone line / rental in the deal details.
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