Find the CEO email address of most companies
1986°Expired

Find the CEO email address of most companies

SuperEd 149
SuperEd
Found 17th Sep 2015
Having major problems with vodafone, got bored of going round and round with **** customer service.

Managed to get hold the CEO of Voda and they've already contacted me by email, so we shall see, hopefully this will help someone else - PS got my issue sorted and refunded.
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thats the way to do it!!

got morrisons and tesco on speed dial -

we dont complain enough - I expect to use - eat - wear etc everything I buy - if it doesnt come up to standard - do something
same goes for your council tax - potholes - street lights - muddy verges etc- we pay a lot of money for these services - get your moneys worth - our council have pages online to report such things and I have been 100% successful in all reported - have it on favourites
holly100

thats the way to do it!! got morrisons and tesco on speed dial - we dont … thats the way to do it!! got morrisons and tesco on speed dial - we dont complain enough - I expect to use - eat - wear etc everything I buy - if it doesnt come up to standard - do something same goes for your council tax - potholes - street lights - muddy verges etc- we pay a lot of money for these services - get your moneys worth - our council have pages online to report such things and I have been 100% successful in all reported - have it on favourites


That's not because people don't want to complain, it is the wholesale removal of resposible managers' names from web sites and thus removal of accountability to customer on the web front, that's one of the reasons why people go for CEO as helpdesk may not even be able to reach the vital parts for you.
Vodafone are the pits. Wouldn't go back for free.
And everyone wonders and COMPLAINS about the prices of products at retail in today's world.

Stop and think as this is due to the standard inflation plus all the complaints that flood in for many trivial issues, that shouldn't be and accepted as is.

Keep screwing thousands from companies and you will continue to see the prices rise above inflation to sustain the "compensation" payouts
149 Comments
thats the way to do it!!

got morrisons and tesco on speed dial -

we dont complain enough - I expect to use - eat - wear etc everything I buy - if it doesnt come up to standard - do something
same goes for your council tax - potholes - street lights - muddy verges etc- we pay a lot of money for these services - get your moneys worth - our council have pages online to report such things and I have been 100% successful in all reported - have it on favourites
holly100

thats the way to do it!! got morrisons and tesco on speed dial - we dont … thats the way to do it!! got morrisons and tesco on speed dial - we dont complain enough - I expect to use - eat - wear etc everything I buy - if it doesnt come up to standard - do something same goes for your council tax - potholes - street lights - muddy verges etc- we pay a lot of money for these services - get your moneys worth - our council have pages online to report such things and I have been 100% successful in all reported - have it on favourites


That's not because people don't want to complain, it is the wholesale removal of resposible managers' names from web sites and thus removal of accountability to customer on the web front, that's one of the reasons why people go for CEO as helpdesk may not even be able to reach the vital parts for you.
Amazing website. Thanks OP
Original Poster SuperEd
hsf93

Do you think this will help my case for an issue with eBay?



Possibly, depends if the issue is with ebay or an actually seller / buyer i guess? Got nothing to lose though!
Thanks found the email of the CEO i need.

Also some CEO's are on twitter and can be very understanding and helpful
Thanks for this!! I am always having a moan at somebody and this is a great help!
Banned
goonertillidie

Possibly, depends if the issue is with ebay or an actually seller / buyer … Possibly, depends if the issue is with ebay or an actually seller / buyer i guess? Got nothing to lose though!



​Right you are.
And it's to do with eBay and their defect rate calculations.
heat
Used this before with Apple. They responded really fast and I got a good result.
It's ridiculous that you have to email a CEO before you get good customer service, only one it didn't work for me was EE
eslick

It's ridiculous that you have to email a CEO before you get good customer … It's ridiculous that you have to email a CEO before you get good customer service, only one it didn't work for me was EE



I have used this website for years. I always go to the CEO. I second the fact EE didn't work. But that is EE which is why I will never go with them again.

On one occasion I couldn't find a CEO on the list, requested it and they added it within about 30 minutes.
Good on ya.
Strange to hear there are success stories with this. You'd think they would ignore complaints to avoid word of mouth leading to people flooding their inbox with complaints.

Good on the CEOs that respond.


its not them that response but a senior customer service department, sometimes only escalation works and these guys nearly always help, normally they start by saying thank you for contacting CEO X they are very busy and asked me to contact you on their behalf. Which means that either they know nothing about it or get a ball part scorecard figure at the end of the month.



Infinite Element

Strange to hear there are success stories with this. You'd think they … Strange to hear there are success stories with this. You'd think they would ignore complaints to avoid word of mouth leading to people flooding their inbox with complaints.Good on the CEOs that respond.

eslick

It's ridiculous that you have to email a CEO before you get good … It's ridiculous that you have to email a CEO before you get good customer service, only one it didn't work for me was EE




yep totally agree, after I didn't get a response via email called them, it was the best 10 minute laugh I ever had, reason they don't help is because they are a small team and only help when they get escalations from a senior team leader, the laugh was because you couldn't get to speak to a team leader never mind a senior one:(
I searched for the company I work for and I found nothing. Cold!
Nice one. I intend to complain to Birds Eye about them refusing to pay out on legitimate claims for their 'Try Me Free' promotion. The T&Cs differ from product to product in that they name each product separately in them but they're claiming that the offers are the same and can therefore only be claimed once overall. I know from HUKD that i'm not the only one to get screwed on this, so complain complain complain!
Banned
I've gotten literally thousands of pounds worth of stuff through complaints. I do it so much XD.
Don't let companies rip you off - get your money's worth!
I've been using this site for years and if you want results its the best way, over the years I've had a free Microwave worth £200, free steam mop £99, free tv £200, free money coupons about £100 worth for different company's, free headphones,icecream,spoon and bits and bobs from Ben and Jerrys ,money knocked off my Sky bill , I could go on forever. People call me cheeky but I get results and its a genuine complaint anyways
Infinite Element

Strange to hear there are success stories with this. You'd think they … Strange to hear there are success stories with this. You'd think they would ignore complaints to avoid word of mouth leading to people flooding their inbox with complaints.Good on the CEOs that respond.



Most complaints departments have separate procedures for CEO complaints. I used to manage a complaint department and we had to reply to any CEO complaint within 24 hours (normal complaints you only need to reply within 5 days once a holding email has been sent) and you have a substantially higher redress limit.

It was the same people dealing with the complaint.
Edited by: "g8spur" 18th Sep 2015
Vodafone are the pits. Wouldn't go back for free.
this is the way to go, I've had vouchers and cash off at least 3 companies. Really gets results quick
holly100

thats the way to do it!! got morrisons and tesco on speed dial - we dont … thats the way to do it!! got morrisons and tesco on speed dial - we dont complain enough - I expect to use - eat - wear etc everything I buy - if it doesnt come up to standard - do something same goes for your council tax - potholes - street lights - muddy verges etc- we pay a lot of money for these services - get your moneys worth - our council have pages online to report such things and I have been 100% successful in all reported - have it on favourites



It's not just me then :-)

I have had refunds for all sorts of sub standard products and services over the years. Don't accept anything you are not completely happy with. Complain and keep complaining till they put it right. If you aren't happy about the way they dealt with your complaint, complain about that too.
Awesome post! Just spent the last few minutes venting my frustration at the XLN CEO
Very handy - thank you
Great post, truly helpful. Thanks.
Excellent deal and more important helpful in real life needs. Hot
Does this work with Uber?
This site is great! I've used it successfully with 3, Fortnum and Mason and Sainsbury to name but a few after having really appalling service.

It's not something I do for every minor grumble, and it's not always successful (although only once so far in my experience) but if nothing else, I always feel better for sending my strongly worded email!
Edited by: "im_not_brian" 18th Sep 2015
been using this site for years, never fails

always get results, with immediate reaction

(Got £30 off "3" mobile recently)
whilst this is certainly regurgitated I have found and resolved many issues with EE, bskyb, Honda, virgin media, SCS and a few other choice companies with this, a FANTASTIC thing, and usually very well looked after! thanks op for the heads up to those who missed it or cant find it properly.
We use this website all the time, but always go through via Customer Services -> Regional Manager -> CEO. That way we ensure we don't get passed down the chain for not following the correct procedure, but the system works!
Thanks very much. Been having loads of issues with O2 so just sent an email to the CEO. Here's hoping something gets done about it now!
it say's it costs £1
This is possibly the most ridiculous post I've seen yet, in my past experience the more stupid the complaint the more ridicule the person gets round the office eg "can you believe this idiot thinks they deserve "XYZ" or "guys come listen to this tit screaming about their paying my wages haha"
Ive started using twitter to complain more, its like complaining in the press!
jennifer01

This is possibly the most ridiculous post I've seen yet, in my past … This is possibly the most ridiculous post I've seen yet, in my past experience the more stupid the complaint the more ridicule the person gets round the office eg "can you believe this idiot thinks they deserve "XYZ" or "guys come listen to this tit screaming about their paying my wages haha"


Thats true, but have you never been treated rudely by staff who didnt care or had a service from a company thats gone wrong?
Great find ..... I can make good use of this. Thanks.
hsf93

Do you think this will help my case for an issue with eBay?



I wrote to them at the address below. After 2 weeks I got a phone call and my problem was sorted. They refunded me the £250 back I was owed due to an error on their part. It took 4 months of emailing through the ebay website and getting nowhere before I decided to write to them.
EBay
Complaints Department
Hotham House
1 Heron Square
Richmond upon Thames
Surrey
TW9 1EJ

Is the website down?
been working for me today use it way too often for my liking, but usually very up to date and works for the majority of companies i have tried
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