First Utility Deals

First Utility Deals & Discounts

0 hot deals
Electricity Switch to First Utlity - Santander Customers Only* potential £92 cashback
43°Expired
Found 13th AugFound 13th Aug
Summary
  1. Found 13th Aug
Hey folks, appreciate this is not a super cash saving deal, but with the energy prices appeared to have shot up this year, I thought this deal would help some who have an energy sw… Read more

I have a 123 account, but my Offers section is, as usual, empty. It seems they base offers on what you use your card to spend on. And I never buy anything, using 123 solely as a savings account and DD payer.

Contrary to the above, I was with FU for a year, no issues joining or leaving and no customer service problems, but they just couldn't come close on price at the end of the last year so I've moved.

First Utility is the worst company ever. Had dispute with them for over a year! Horrible customer service!

Be careful, First Utility allow you to make significant changes to your account just by an e-mail being opened.
This was confirmed by a member of staff when I queried why I have been on a contract for the last 4 years with them when I can only remember signing up for them in 2013!
My view was that it was too low a threshold to sign someone up for something that made such a big impact on someone financially and that errors could occur. e.g. child opening e-mail, phantom presses when in pocket etc.
I was refunded the £750 that the worse tariff had cost me but I feel that this is a practice that should be investigated further perhaps by Martin Lewis or the like as they insisted that OFGEM had signed off on this being an ethical way of signing customers up to energy contracts!

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Unlimited fibre broadband with phone line £29.99pm (18 month minimum subscription) £539.82 @ First Utility
-228°Expired
Found 19th MayFound 19th May
Summary
  1. Found 19th May
Seems like a decent deal to me for 76mb with phone line and no setup fees or cost of router This is with First Utility, - taras

I have my gas/elec with these lot, good kwh prices, past four years. i'd go ahead with this deal but they dont seem to have anytimes mins to mobiles

gmdlogan

I get 45mb with talktalk fibre. 24pm. Only thing that's **** is their … I get 45mb with talktalk fibre. 24pm. Only thing that's **** is their routers.



and their security....

http://www.bbc.co.uk/news/business-34743185

Yeah people get hacked. But they had weak security
Edited by: "daskapital" 19th May

I get 45mb with talktalk fibre. 24pm. Only thing that's **** is their routers.

lol talk talk you could not pay me to use them

Banned

taras

This is with First Utility - the fibre/adsl is supplied by talk talk



​oh dear. even talk talk fibre is slow so thanks for info
First Fixed April 2019 v6 Plus with Free Cosy smart thermostat @ First Utility
-103°Expired
Found 1st AprFound 1st Apr
Summary
  1. Found 1st Apr
Hi, depending on what type of tariff you are on this may be a good choice lasts for 25 months fixed direct debit and also with a free cosy thermostat which a professional will inst… Read more

Original Poster

Just found out that Uswitch gave it the runner-up for customer service of the year adward.

Original Poster

holeymoley18

Just moved to the Coop. Was 3rd cheapest for me, but didn't recognise the … Just moved to the Coop. Was 3rd cheapest for me, but didn't recognise the top two. Fingers crossed as their cs isn't top notch either.



Oh I hope it all goes well for you and I just seen though Uswitch gave First-Utility second best cs of the year.

Just moved to the Coop. Was 3rd cheapest for me, but didn't recognise the top two. Fingers crossed as their cs isn't top notch either.

Original Poster

What's everyone on at the moment then with these different providers tariffs ?

Just wondering.

I'm trying to get away from these Bar Stewards, I made the switch on 3rd Jan and the electricity went fine, but these.keep putting the kibosh on the gas switch. Twice it has failed. I keep having to settle up again with these jokers when a new switch reading is taken.
Free (or £100) Cosy home thermostat kit when switch energy tariff @ First Utility
87°Expired
Found 15th Oct 2016Found 15th Oct 2016
Summary
  1. Found 15th Oct 2016
Sign up for First Fixed November 2018 tariff gas and electric and get a Free Cosy home thermostat kit worth £179 plus Free professional installation typically worth £99 https:/… Read more

Raggo_84

Just in time I am already with them and my current tariff expires 31st … Just in time I am already with them and my current tariff expires 31st October. Will take a look into this. Thank you


similar situation, my tariff ends in 2 weeks. Need to see how much i will be paying on top of current plan

Banned

has anyone else received a email regarding my the warm home scheme £140 . last year I received the email on September but it says currently closed

Original Poster

russdeebrown1

no your signing up for the fixed November 2018 tarrif so there would be … no your signing up for the fixed November 2018 tarrif so there would be exit fees if you left before Nov 2018. the tarrif has a higher charge per unit, so your effectively paying for it through your energy use.


The £100 are exit fees! Leave as soon as it's installed.

no your signing up for the fixed November 2018 tarrif so there would be exit fees if you left before Nov 2018. the tarrif has a higher charge per unit, so your effectively paying for it through your energy use.
Switch Energy Save and Get Free Rugby League Replica Top @ First Utility
-17°Expired
Found 5th May 2016Found 5th May 2016
Summary
  1. Found 5th May 2016
If you switch to First Utility through the link you are able to get a free replica shirt for the club you support. Save 35 on the cost of most clubs shirts. Also you save money by… Read more

jim21190

They are rate extremly high for customer service which counts for a lot. … They are rate extremly high for customer service which counts for a lot. They have always been near the top when I have changed energy company.



​If no other supplier is more than £35 cheaper, and you really want to pretend to be a rugby player, then it's a good deal.

Original Poster

peter1223

Unlikely to be a saving unless they're the cheapest deal, and I've never … Unlikely to be a saving unless they're the cheapest deal, and I've never seen them near the top of the tables. Better to switch via MSE to the cheapest deal and use the cashback/savings to buy the top.




They are rate extremly high for customer service which counts for a lot. They have always been near the top when I have changed energy company.

Original Poster

Jase79

If this was for a football shirt it would have probably gone really … If this was for a football shirt it would have probably gone really hot!!! NRL & Super league rugby best sport entertainment.



Typical. Just because it isn't as popular it gets a cold rating

Unlikely to be a saving unless they're the cheapest deal, and I've never seen them near the top of the tables.

Better to switch via MSE to the cheapest deal and use the cashback/savings to buy the top.

If this was for a football shirt it would have probably gone really hot!!! NRL & Super league rugby best sport entertainment.

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Get £120 in gift vouchers OR Free Cosy home thermostat kit worth £179 @ First utility Fixed tariffs
-11°Expired
Found 1st Mar 2016Found 1st Mar 2016
Summary
  1. Found 1st Mar 2016
Get £120 in gift vouchers If you switch to our First Fixed March 2018 + Reward tariff, you'll get receive £120 in gift vouchers to spend at Amazon, Starbucks, House of Fraser and o… Read more

bigwheels

I spoke to them today and asked about changing tariffs without paying a … I spoke to them today and asked about changing tariffs without paying a fee.You can but it must last for longer than the current tarrif your on ie on April 17You can change to May 17 with no fees.



That's not true
They charge the exit fees now
Needs to be the long term fix

expedia2012

I signed up for similar deal last year switched to the deal with free … I signed up for similar deal last year switched to the deal with free cosy thing installed. I then paid exit fee of i think £30 and switched it back to their lowest tariff. Also you can only control your central heating with the cosy app hot water is not possible.



I spoke to them today and asked about changing tariffs without paying a fee.
You can but it must last for longer than the current tarrif your on ie on April 17
You can change to May 17 with no fees.

bigwheels

Cold as free gifts are not free.Go for First Fixed April 2017 v5 .Fixed … Cold as free gifts are not free.Go for First Fixed April 2017 v5 .Fixed for 14 months I can save £97.40 as of today against sainsburys deal im on.And £113.63 over 14 months.+FREE Cosy smart thermostat would cost me 330.00 ish more over 37 months



I signed up for similar deal last year switched to the deal with free cosy thing installed. I then paid exit fee of i think £30 and switched it back to their lowest tariff.

Also you can only control your central heating with the cosy app hot water is not possible.
Edited by: "expedia2012" 1st Mar 2016

Energy prices falling... yet fixed tarrifs up... on all

bigwheels

Cold as free gifts are not free.Go for First Fixed April 2017 v5 .Fixed … Cold as free gifts are not free.Go for First Fixed April 2017 v5 .Fixed for 14 months I can save £97.40 as of today against sainsburys deal im on.And £113.63 over 14 months.+FREE Cosy smart thermostat would cost me 330.00 ish more over 37 months



I agree, you are just paying it forward not a deal at all. Obviously design to attract the gullible.
FREE upto 17Mb broadband, exclusive to First Utility energy customers
-130°Expired
Found 5th Nov 2015Found 5th Nov 2015
Summary
  1. Found 5th Nov 2015
Just received this email from First Utilities As a loyal energy customer we wanted you to be the first to know that we’ve now launched First Utility Broadband available exclusivel… Read more

mick2me

Just received this email from First UtilitiesAs a loyal energy … Just received this email from First UtilitiesAs a loyal energy customer we wanted you to be the first toknow that we’ve now launched First Utility Broadbandavailable exclusively to you! The best thing?It’s absolutely free for 12 months*.*FREE Totally Unlimited Broadband for First Utility energy customers. Available to new First Utility Broadband customers only. Customers must retain an active First Utility gas or electricity account in order to receive free broadband for 12 months; otherwise full monthly package price (£5.99) applies. 100% monthly subscription discount will be applied to the first 12 bills; full monthly package price (£5.99) payable thereafter. Line rental, calls and other charges still apply as standard. Offer available until 01/12/2015 but is subject to removal or change and may be withdrawn at any time. The offer is £0 per month for 12 months (£5.99 per month thereafter), plus £16.99 per month line rental. 12 month minimum term. Includes free broadband connection (worth £25) and a free Wi-Fi router (worth £44.99). telephone and sky sports

Moved to FU from BG, been with them for 3 years and can honestly say I've not had any issues. Always been cheaper but I never have had to contact customer services asbI do it all online so cant comment on support.
I am happy with them.

been with firstutility for 6 months now.brilliant.phoned the customer service line once had to wait mabe 10/15 mins that's all and the rest of the comms i did over email which there fast on. saved me £240 a year over british gas dual fuel ect and got the energy saving club payment of £30 through switching through them plus intoduced a mate to first utility and got £30 paypal gift code and so did my mate. my monthly DD is £50 so no longer the £120+ winter bills no more. if first utility beats sky unlimited 17MB broadband and sky talk extra inc line rental for £25.40 a month inc caller display then i might be tempted.

coffeekid22

The customer service at First Utility is terrible, I moved over to GB … The customer service at First Utility is terrible, I moved over to GB Energy Supply after months without a bill from First Utility and have found GB Energy Supply first class




MSE posts show a different story with few having direct debits taken before service starts

Its high time all of the broadband providers stopped ripping people off with the £16/18 a month landline charges when they know full well a very high percentage pf people no longer use a landline. Virginmedia offer Broadband only but what you pay isn't much cheaper than being forced into paying for a landline that you have no use for.
As far as I can see this is restrictive practice which I thought was illegal but I suppose all of the overpaid Oftel executives are far too busy to investigate this practice.
Free or (£60) Cosy smart thermostat when you change your energy tariff to iControl Fixed May 2018 tariff @ first-utility
-62°Expired
Found 15th May 2015Found 15th May 2015
Summary
  1. Found 15th May 2015
Sign up for iControl Fixed May 2018 tariff gas and electric which is a long term tariff and take control of your energy spend with a FREE Cosy - the smart thermostat. Free Cosy ho… Read more

poor mans nest?

...sorry _ meant to say with nPower

Why would you when you can get a free (inc. Tariff) Nest with proper long term support, and a trusted brand with its own eco-system

Original Poster

No you pay £60 for the privilege to get the smart thermostat meter for £60... Which is cheap. Forget about the tariff or exit fees. It's £60 for the product, end of!!


pavthebeast

So join and leave to another company! Same deal.... Although never had a … So join and leave to another company! Same deal.... Although never had a problem with them.


Yeah and pay £60 for the privilege if your duel fuel an btw a pricey tariff to boot. (low early exit fee ha ha)

'Low early exit fee
If you want to change to a different tariff or energy supplier before the tariff end date you will need to pay an exit fee of £30 for electricity and £30 for gas because you have chosen to fix your prices until this set date.'
Free LightwaveRF Connect Energy Monitor worth £126.95 with @First Utility
-57°Expired
Found 4th May 2013Found 4th May 2013
Summary
  1. Found 4th May 2013
Well I was looking for new company for my gas and electric and First Utility was the cheapest and then my friend gave me this link which gives LightwaveRF Connect Energy Monitor* w… Read more

Had a look at then a while back, but could not find any unit costs on the website.
So filled in a contact form on the website asking for prices. 2 weeks later I got a generic response, suggesting that I call them instead. Can't imagine how they treat their customers,

Sid Harper

Afaik the lwrf monitor doesn't cost anywhere near that anyway!



Checking on Ebay, they seem to be around £30 which is pretty much the same price as all those systems that clip around the inbound mains supply cable. I don't think any system that relies on you looking at a mobile phone is any use whatsoever, you're quickly get bored running up the app, and presumably this uses your data allowance.

Personally I'd think it would be more sensible to get a free standing unit, where you can see the amount of energy in use all the time. I had one placed in the kitchen and I reckon it saved me at least 10% because you really got to notice those devices that used the most.

One thing worth noting, if you have solar panels these units are all next to useless, they measure current, but can't differentiate between in or out, so during the day, when you're potentially exporting energy, the reading is completely useless as it's the difference between how much the panels are generating and how much you're using. I used to get anomalies, like me kettle would be running and the meter would show 0.01kWh, turn it off, and I'd get 2kWh shown on the meter.

mike

Afaik the lwrf monitor doesn't cost anywhere near that anyway!

First Utility!
Arghhhhhhhhhh. Avoid like the plague. Absolute useless CS.

Plus whilst you wait 18 months for a smart meter to be installed you are paying a higher daily standing charge for a smart meter you don't have!

First Utility review HERE

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