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Fixed Price Service for Dyson Vacuums - includes parts, filters, labour & 12 month Guarantee
Fixed Price Service for Dyson Vacuums - includes parts, filters, labour & 12 month Guarantee

Fixed Price Service for Dyson Vacuums - includes parts, filters, labour & 12 month Guarantee

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The motor on my Dyson failed the other day. I figured I was into a hole for £40+ for a new motor, £12+ for a post-motor filter, plus carriage and packing. I didn't think I'd see much change out of £60, plus having to spend an evening fighting the machine.

Discovered that Dyson offer fixed price servicing, including all bits - even filters - with a 12 month warranty for £65.

Filled out the online form on Thursday, they phoned on Friday morning and arranged an appointment for the following Monday.

UPDATE

The guy showed up on Monday at about 10.

He replaced the motor and post-motor filter, which I knew were (technical term) knackered.

He also replaced the clutch assembly, fitted a new drive belt, pre-motor housing and filter, and a complete new cyclone assembly to boot!

Looked on some of the el-cheapo spares websites and, for my £65, I have been supplied about 130 quid's worth of bits, fitted for free and guaranteed for a year.

I think that's pretty hot, even if no-one else does.

6 Comments

Not a bad find , but you can buy a new DYSON DC07 for £140 delivered from Dixons which comes with a 5 year dyson warantee thrown in.

The after sales service from Dyson is excellent. A lot of parts have a lifetime guarantee so it is often repaired completely free of charge. I have a Dyson washing machine and vacuum and not had to pay more than £30 in 8 years.

jordylass;1596392

The after sales service from Dyson is excellent. A lot of parts have a … The after sales service from Dyson is excellent. A lot of parts have a lifetime guarantee so it is often repaired completely free of charge. I have a Dyson washing machine and vacuum and not had to pay more than £30 in 8 years.



i too have a dyson washing machine, best machine ive ever bought, and has you say, their aftersales service is excellent......... :thumbsup:

Original Poster

ROSHAN;1596363

Not a bad find , but you can buy a new DYSON DC07 for £140 delivered from … Not a bad find , but you can buy a new DYSON DC07 for £140 delivered from Dixons which comes with a 5 year dyson warantee thrown in.



Is that the turquoise all-floors or the yellow basic one?

Fluffykins;1600156

Is that the turquoise all-floors or the yellow basic one?



Actually £118 from makro now :whistling:

thanks, hope I get the same service as giving it a try. I was looking to buy a new one but this way I'll pay far less and do my bit for the environment as well
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