Franke Ascona tap in chrome finish for £34 in clearance section of B&Q in Paisley
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Franke Ascona tap in chrome finish for £34 in clearance section of B&Q in Paisley

19
LocalFound 21st Jul 2017
Hunting for a tap (as you do) and came across this. Cheapest I can find anywhere.

It's at the front of the store as you walk in to your left, the clearance section. I estimate about 5/6 Franke left. Loads of other taps by Cooke&Lewis in the pile.

This tap has mixed reviews though mainly positive, but a "well known brand" for the price of the cheapos can't be beat.

Also 5 year warranty....

HTH someone.
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Quality taps
For those who think these are 'quality' taps, the Franke Zurich we had fitted in our kitchen three years ago developed a 1.5 cm fatigue crack close to the base of the stem. If you turned it on, water sprayed out everywhere. Turn it off and all the water in the stem would leak out. It's a tap! It should last a life time but apparently it's only guaranteed for 12 months.
So much for 'you get what you pay for'....
Edited by: "Joe90_guy" 22nd Jul 2017
Aldi do one like this with a spring. I've had it almost 5 years and it's still going strong. Normally about £35 I think, I paid £20ish. Not bad for one of the 'cheeps'.
It looks really good in my kitchen! They do it about twice a year as a special buy.
ScroopEgerton

Aldi do one like this with a spring. I've had it almost 5 years and it's … Aldi do one like this with a spring. I've had it almost 5 years and it's still going strong. Normally about £35 I think, I paid £20ish. Not bad for one of the 'cheeps'.It looks really good in my kitchen! They do it about twice a year as a special buy.


Heard good things about the Aldi taps. I guess it's my backup of this one goes kaput. Fingers crossed I don't have any bother and fall into the very happy camp.
Btw, that's the wrong photo of the tap. I have no idea how it got there...
Joe90_guy

For those who think these are 'quality' taps, the Franke Zurich we had … For those who think these are 'quality' taps, the Franke Zurich we had fitted in our kitchen three years ago developed a 1.5 cm fatigue crack close to the base of the stem. If you turned it on, water sprayed out everywhere. Turn it off and all the water in the stem would leak out. It's a tap! It should last a life time but apparently it's only guaranteed for 12 months.So much for 'you get what you pay for'....



Who told you it was only guaranteed for 12 months? That is the retailer's guarantee. You can return an item within 12 months to whoever you purchased it from, but the item itself has a manufacturers guarantee of up to 50 years (or should have - the Franke website states as such here: Franke Support/Aftersales and Guarantees page

There's a telephone number and email address listed on that page for you to contact them. It should definitely be more than 12 months for their taps.
Edited by: "jans" 22nd Jul 2017
jans

Who told you it was only guaranteed for 12 months? That is the retailer's … Who told you it was only guaranteed for 12 months? That is the retailer's guarantee. You can return an item within 12 months to whoever you purchased it from, but the item itself has a manufacturers guarantee of 50 years (or should have - the Franke website states as such here: Franke Support/Aftersales and Guarantees pageThere's a telephone number and email address listed on that page for you to contact them.


I think it's 5 years manufacturer....
prudenza

Heard good things about the Aldi taps. I guess it's my backup of this one … Heard good things about the Aldi taps. I guess it's my backup of this one goes kaput. Fingers crossed I don't have any bother and fall into the very happy camp.



My experience of Aldi taps was the opposite...
Started to drip constantly after 18 months...ceramic cartridge was chinese jobbie so no spares...
5 year warranty is was worthless as you have to send to Germany at your own cost which would probably be close to the purchase price of the tap!!
sab

My experience of Aldi taps was the opposite...Started to drip constantly … My experience of Aldi taps was the opposite...Started to drip constantly after 18 months...ceramic cartridge was chinese jobbie so no spares...5 year warranty is was worthless as you have to send to Germany at your own cost which would probably be close to the purchase price of the tap!!



Have you bought a replacement ceramic cartridge? They sell them on ebay for as little as £1.50.

We have a Hudson Reed concealed tap in the bathroom and when it started to drip a couple of years ago (It was about 7 years old at the time) but when I rang Hudson Reed for a replacement cartridge they wanted £30 for one. I asked them for the size and then ordered a 35mm cartridge from ebay just as a test to see if it would fit and it did. Has been working fine ever since, but I bought another half dozen as back ups just in case as the tap itself is as pristine as the day it was installed.
Edited by: "jans" 22nd Jul 2017
I`v got this tap, paid about £70 for it. Still going strong after 5 years.....
jans

Who told you it was only guaranteed for 12 months? That is the retailer's … Who told you it was only guaranteed for 12 months? That is the retailer's guarantee. You can return an item within 12 months to whoever you purchased it from, but the item itself has a manufacturers guarantee of up to 50 years (or should have - the Franke website states as such here: Franke Support/Aftersales and Guarantees pageThere's a telephone number and email address listed on that page for you to contact them. It should definitely be more than 12 months for their taps.



Thanks for the info. Have now e.mailed Franke. Let's see what they say.
Joe90_guy22nd Jul 2017

Thanks for the info. Have now e.mailed Franke. Let's see what they say.


HI just scrolled across this and wondered if u had any joy?mine is leaking 3 years in and been told best to buy a new one....
vickstar798 h, 9 m ago

HI just scrolled across this and wondered if u had any joy?mine is leaking …HI just scrolled across this and wondered if u had any joy?mine is leaking 3 years in and been told best to buy a new one....


Hi,
The tap WAS only guaranteed for one year. However, Franke as a gesture of goodwill sent me a new tap 'spout' (not sure this is the right word but the long tube of metal that screws into the base). I would have preferred it if they had sent an entire tap assembly as that would have be far easier to fit.
I still have the spare tap spout & reckon it's only a matter of time before the current tap fails in exactly the same manner. I think these fatigue cracks are being caused by repeatedly moving the tap left & right. The spout is relatively large so the torsional 'moment of force' you apply to the base of the spout is going to be considerable. Over time, the metal will become brittle & a crack will develop. Franke need to employ a half decent mechanical engineer to fix what is essentially a design fault.
Overall, I would definitely NOT recommend Franke taps. The image they portray is that they are a purveyor of high quality products & their prices reflect this. However, experience suggests that the reality is they're shifting badly designed tat that fails outside of a ludicrously short warranty period. Avoid!
Joe90_guy57 m ago

Hi,The tap WAS only guaranteed for one year. However, Franke as a gesture …Hi,The tap WAS only guaranteed for one year. However, Franke as a gesture of goodwill sent me a new tap 'spout' (not sure this is the right word but the long tube of metal that screws into the base). I would have preferred it if they had sent an entire tap assembly as that would have be far easier to fit.I still have the spare tap spout & reckon it's only a matter of time before the current tap fails in exactly the same manner. I think these fatigue cracks are being caused by repeatedly moving the tap left & right. The spout is relatively large so the torsional 'moment of force' you apply to the base of the spout is going to be considerable. Over time, the metal will become brittle & a crack will develop. Franke need to employ a half decent mechanical engineer to fix what is essentially a design fault.Overall, I would definitely NOT recommend Franke taps. The image they portray is that they are a purveyor of high quality products & their prices reflect this. However, experience suggests that the reality is they're shifting badly designed tat that fails outside of a ludicrously short warranty period. Avoid!


Thanks for your reply. unfortunately, the leaky tap I'm having to replace is this exact same one. seems it's not just the spout that's failing on these things! I've emailed them but nit holding much hope as I don't have a receipt and the valves on it wont budge despite two handy men trying!
vickstar7957 m ago

Thanks for your reply. unfortunately, the leaky tap I'm having to replace …Thanks for your reply. unfortunately, the leaky tap I'm having to replace is this exact same one. seems it's not just the spout that's failing on these things! I've emailed them but nit holding much hope as I don't have a receipt and the valves on it wont budge despite two handy men trying!


I should have added that the leaking crack wasn't the only problem I had. The thing started dripping badly after a couple of years which is really poor. Like you, I got the kitchen fitter who fitted it in the first place to replace it with a whole new tap assembly. We just couldn't live with water spraying everywhere every time you turned the tap on! The contact with Franke happened afterwards.
Joe90_guy7 h, 30 m ago

I should have added that the leaking crack wasn't the only problem I had. …I should have added that the leaking crack wasn't the only problem I had. The thing started dripping badly after a couple of years which is really poor. Like you, I got the kitchen fitter who fitted it in the first place to replace it with a whole new tap assembly. We just couldn't live with water spraying everywhere every time you turned the tap on! The contact with Franke happened afterwards.


yeah I'm not impressed at all after only 3 years. just goes to show you don't always get what you pay for. what make did u go for in the end and have u had better luck ?never thought buying a new tap would be so difficult!!
Eek!

Disappointing to read these recent comments. My tap is also underwhelming. The hot water lever is now stiff and not smooth like the cold (right side in mine).

It also drips...

I suppose I could contact Franke as I think I'm still under a year, have to check...
Edited by: "prudenza" 10th Oct
prudenza10th Oct

Eek! Disappointing to read these recent comments. My tap is also …Eek! Disappointing to read these recent comments. My tap is also underwhelming. The hot water lever is now stiff and not smooth like the cold (right side in mine).It also drips...I suppose I could contact Franke as I think I'm still under a year, have to check...


do it. after almost buying a new tap to replace my dripping ascona ,they finally agreed to send me a replacement tap. I'd had it 3 years couldn't find receipt but found my product manual and my kitchen fitting receipt which was enough- took a few emails though !!
prudenza10th Oct

Eek! Disappointing to read these recent comments. My tap is also …Eek! Disappointing to read these recent comments. My tap is also underwhelming. The hot water lever is now stiff and not smooth like the cold (right side in mine).It also drips...I suppose I could contact Franke as I think I'm still under a year, have to check...


their guarantee is actually 5 years.
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