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Free 2 million+ Wifi Hotspots Across UK For Virgin Media Customers
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Free 2 million+ Wifi Hotspots Across UK For Virgin Media Customers

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Refreshed 19th Jun 2018 (Posted 17th Jun 2018)

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Haven't seen this awesome App being shown anywhere!

Could even save how much data you will need on your Mobile!

1 App per Virgin Media Account (broadband or mobile, but ive only tested broadband)

App is called: Virgin Media Wifi

Free WiFi on your mobile at 2 million+ hotspots across the UK

  • Join Virgin Mobile for free access to our huge WiFi network
  • Our WiFi app runs in the background to automatically connect you to hotspots
  • WiFi hotspots are superfast and won’t use your 4G mobile data
  • Exclusive to Virgin Media customers

Save mobile data and stay connected in more places with WiFi


Airports, cafes, restaurants, shops, the London Underground – get online on your mobile with free WiFi at over 2 million locations, courtesy of Virgin Media and The Cloud. And as WiFi doesn’t use your monthly mobile data, your data allowance will last longer.


Just download our free app to connect to our 2 million+ WiFi hotspots


Once you’ve downloaded our Virgin Media WiFi app your new WiFi friend will automatically switch you from our mobile network to free WiFi whenever you’re near a hotspot, saving you mobile data and keeping you connected!

  • Free to download and use
  • Automatically connects to WiFi hotspots
  • Runs in the background
  • Keeps track of your data usage and shows how much you’ve saved
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Top comments
This uses customer Router, you have the option to opt out, I have mine turned off, it say doesn't effect your speed, I probably turn it off personally
It’s exactly the same concept that BT offers for its customers - opting in to the service enables a wireless hotspot on your ISP supplied router for other customers to connect to, but it’s separate to your own home network so neither can access each other, and it doesn’t eat in to your network speeds or usage limits.
why would people switch it off?
doesnt affect your speed, doesnt compromise your security
yet it allows those on low data allowence to tap in and use some data
83 Comments
This uses customer Router, you have the option to opt out, I have mine turned off, it say doesn't effect your speed, I probably turn it off personally
Interesting concept. Looking at the map on my phone, am I looking for the red 'points' or for a red circle in order to get a WIFI hotspot?
It’s exactly the same concept that BT offers for its customers - opting in to the service enables a wireless hotspot on your ISP supplied router for other customers to connect to, but it’s separate to your own home network so neither can access each other, and it doesn’t eat in to your network speeds or usage limits.
I must admit I've been looking at this and BT mobiles version for a friend.

He wants to get himself an tablet but he doesn't have broadband and I was thinking that this type of mobile contract for him would be about right.

So my question is this I see this has a "one app per account" does that mean he could have the "one app" on his tablet rather than his phone?

I think with BT you can use it on anything but it'll be about what hotspots are available in his area.
AzNDeals11 m ago

Interesting concept. Looking at the map on my phone, am I looking for the …Interesting concept. Looking at the map on my phone, am I looking for the red 'points' or for a red circle in order to get a WIFI hotspot?


Yes thats it. But its automatic if you choose.
uspsilencer17/06/2018 20:44

This uses customer Router, you have the option to opt out, I have mine …This uses customer Router, you have the option to opt out, I have mine turned off, it say doesn't effect your speed, I probably turn it off personally


iirc if you opt out, you cannot use the customer network. Worth baring in mind
rejcomp6 m ago

I must admit I've been looking at this and BT mobiles version for a …I must admit I've been looking at this and BT mobiles version for a friend. He wants to get himself an tablet but he doesn't have broadband and I was thinking that this type of mobile contract for him would be about right.So my question is this I see this has a "one app per account" does that mean he could have the "one app" on his tablet rather than his phone?I think with BT you can use it on anything but it'll be about what hotspots are available in his area.


I think its one log in per one virgin media broadband account. When you download the app you have to use only them credentials then no one else can use them. I do not think it matters what you install the app on aslong as its android or apple tbh.
rejcomp7 m ago

I must admit I've been looking at this and BT mobiles version for a …I must admit I've been looking at this and BT mobiles version for a friend. He wants to get himself an tablet but he doesn't have broadband and I was thinking that this type of mobile contract for him would be about right.So my question is this I see this has a "one app per account" does that mean he could have the "one app" on his tablet rather than his phone?I think with BT you can use it on anything but it'll be about what hotspots are available in his area.


One device per account for Virgin Mobile customers, ie the device that your SIM is in, and 7 devices for Virgin Media broadband customers, just download the app and sign in.

store.virginmedia.com/dis…tml
Edited by: "redflash" 17th Jun 2018
I'm not sure if people tamper with their routers to ensure they're not being benevolent enough to share their router but with Virgin WiFi set up I often find I have absolutely no network connectivity whatsoever because I've connected to someone's router as 'VirginMedia'. It's kind of annoying.
Edited by: "TechnoDonkey" 17th Jun 2018
Its rubbish I disabled on my phone as wifi was so much slower than my 4G- took ages to connect. Which is strange as Virgin fibre is excellent !
chrb12 m ago

Its rubbish I disabled on my phone as wifi was so much slower than my 4G- …Its rubbish I disabled on my phone as wifi was so much slower than my 4G- took ages to connect. Which is strange as Virgin fibre is excellent !



usually very good for me fast as usual wifi using on netflix...
Works for me most times and has helped in areas with tall houses where phone signal is rubbish down the whole street but VirginMedia WiFi has saved me, then I can use wi-fi calling/texts and the web.
TechnoDonkey17/06/2018 21:07

I'm not sure if people tamper with their routers to ensure they're not …I'm not sure if people tamper with their routers to ensure they're not being benevolent enough to share their router but with Virgin WiFi set up I often find I have absolutely no network connectivity whatsoever because I've connected to someone's router as 'VirginMedia'. It's kind of annoying.


Yeah I get this sometimes but I think it's down to maybe distance? Amount of devices connected at that hub? Could be many things but works mostly for me
TheUser12317/06/2018 21:34

Yeah I get this sometimes but I think it's down to maybe distance? Amount …Yeah I get this sometimes but I think it's down to maybe distance? Amount of devices connected at that hub? Could be many things but works mostly for me


In these cases it's basically full bars and zero connectivity. I wonder if there's a hack to allow people to connect and throttle all bandwidth to zero or if some routers are just dodgy.
I recently got a VM mobile sim not sure how this works do u need Keep Ur data and WiFi both on or can it connect even if the data is turned off. I do that sometimes so I don't accidentally play videos by mistake. As I was going in a street and it connects to WiFi but doesn't work.
...and yet none in Northern Ireland!
Terrible reviews from people using the android app.
MynameisM32 m ago

I recently got a VM mobile sim not sure how this works do u need Keep Ur …I recently got a VM mobile sim not sure how this works do u need Keep Ur data and WiFi both on or can it connect even if the data is turned off. I do that sometimes so I don't accidentally play videos by mistake. As I was going in a street and it connects to WiFi but doesn't work.



im not sure about the virgin media sim card but the "app" usually auto connects to the virgin media hotspots, as for switching between data & wifi depends on mobile usually.
Is this the thing that taps into everyones router to make hotspots?

I opted out of this I didn't like the sound of someone being connected to my router. Probs get people sat outside your house mooching off your hotspot when thier data runs out lol.
marshall-stephens17/06/2018 20:54

It’s exactly the same concept that BT offers for its customers - opting in …It’s exactly the same concept that BT offers for its customers - opting in to the service enables a wireless hotspot on your ISP supplied router for other customers to connect to, but it’s separate to your own home network so neither can access each other, and it doesn’t eat in to your network speeds or usage limits.


Surely if your line is capable of 150Mb & you share 10Mb, you only get 140Mb? i appreciate that it is negligable, but it has to have some effect surely?
i'm stumped now.... signed in with my details... that was ok... now it wants a passcode, what is that, what passcode is it refering to.
steve.t17/06/2018 23:27

i'm stumped now.... signed in with my details... that was ok... now it …i'm stumped now.... signed in with my details... that was ok... now it wants a passcode, what is that, what passcode is it refering to.


It's the one you use to get into your router settings on the computer. If you've not changed it then it will be set to the default one which I can't remember what it is, it's on the router I think if you've not changed it.
ItzMrFitz6 m ago

It's the one you use to get into your router settings on the computer. If …It's the one you use to get into your router settings on the computer. If you've not changed it then it will be set to the default one which I can't remember what it is, it's on the router I think if you've not changed it.


No.. There is a label on the bottom of the router with numerous bits on it .... the nearest to it is passphrase and they are letters
On the Hub3 it has your WiFi password and underneath there is the settings password....use that.
falcon6511 m ago

On the Hub3 it has your WiFi password and underneath there is the settings …On the Hub3 it has your WiFi password and underneath there is the settings password....use that.


Mine is superhub 2. All I have is:
2.4ghz ssid xxxxxxxxx
5ghz ssid xxxxxxxxx
passphrase xxxxxxx
wps pin xxxxxxx

No 6 digit number the app is requesting.
Edited by: "steve.t" 17th Jun 2018
ItzMrFitz17/06/2018 23:32

It's the one you use to get into your router settings on the computer. If …It's the one you use to get into your router settings on the computer. If you've not changed it then it will be set to the default one which I can't remember what it is, it's on the router I think if you've not changed it.


It is default.... but it is not numbers it is 8 letters
steve.t17/06/2018 23:52

It is default.... but it is not numbers it is 8 letters


Try 12345243

That was default on mine
TechnoDonkey17th Jun 2018

In these cases it's basically full bars and zero connectivity. I wonder if …In these cases it's basically full bars and zero connectivity. I wonder if there's a hack to allow people to connect and throttle all bandwidth to zero or if some routers are just dodgy.


I doubt it. This superhub is rubbish, I think the Sh1 Sh2 and sh2.5 were alright. The sh3 doesn't let you do anything technical other than the basics and is slow anyway on the 192.168.0.1 page.

Maybe you could with the old ones but I don't think they have this sort of technology or maybe they do but never heard of it

I wanted to link 2 superhub 3's together via an ethernet to extend WiFi range. Wouldn't let me so had to use an ancient Netgear one instead, only 2.4g and not great range but gets the job done.
steve.t54 m ago

i'm stumped now.... signed in with my details... that was ok... now it …i'm stumped now.... signed in with my details... that was ok... now it wants a passcode, what is that, what passcode is it refering to.


On the bottom of the superhub 3, in the bottom right corner is the numbers you're looking for. It's the first thing it'll ask you on the 192.168.0.1 page.

If you're on the app, still need the same numbers but it's to look at the basic, basic settings and connected devices. Wouldn't bother it doesn't even work properly
Edited by: "TheUser123" 18th Jun 2018
ItzMrFitz3 m ago

Try 12345243That was default on mine


It's 8 digits on a small sticker on the bottom of the router.

I've since changed mine but try my default one if you can't find one on yours, they all might be the same I dunno though.
aLV4265 h, 10 m ago

...and yet none in Northern Ireland!


Yet again I question its existence...
My virgin router is always in modem only mode and I use my own proprietary modem that I prefer. So this wouldn’t be a customer hotspot at my home.
I turn this 'service' off as a priority.. However secure Virgin think they've made this you are essentially giving anyone access to your network. Why increase your attack surface for no gain?

It's just a matter of time before there's a scandal with these systems.
Canali4418/06/2018 07:39

I turn this 'service' off as a priority.. However secure Virgin think …I turn this 'service' off as a priority.. However secure Virgin think they've made this you are essentially giving anyone access to your network. Why increase your attack surface for no gain?It's just a matter of time before there's a scandal with these systems.


I don't think they are giving you any more access to your network than a hacker could achieve via any other means, as it's a completely different address with entirely different login credentials. Your whole street is effectively sharing connectivity via Virgin's infrastructure anyway, in a broad sense.

It is in theory quite a good service so I'm not sure why you need those apostrophes. The problem from my perspective is nothing to do with tin foil hats and more to do with the actual capabilities of the service, which seem iffy at best. There's no way I'm turning off the feature as I like the idea of it, and hope they improve it. I agree with previous commenters though in that the Superhub 3 seems to be a bit crap. I think that's the ultimate issue.
Edited by: "TechnoDonkey" 18th Jun 2018
marshall-stephens12 h, 15 m ago

It’s exactly the same concept that BT offers for its customers - opting in …It’s exactly the same concept that BT offers for its customers - opting in to the service enables a wireless hotspot on your ISP supplied router for other customers to connect to, but it’s separate to your own home network so neither can access each other, and it doesn’t eat in to your network speeds or usage limits.


Only if router is near the road mine is at the back of the house lol
rejcomp17/06/2018 20:59

I must admit I've been looking at this and BT mobiles version for a …I must admit I've been looking at this and BT mobiles version for a friend. He wants to get himself an tablet but he doesn't have broadband and I was thinking that this type of mobile contract for him would be about right.So my question is this I see this has a "one app per account" does that mean he could have the "one app" on his tablet rather than his phone?I think with BT you can use it on anything but it'll be about what hotspots are available in his area.


I believe you can have on as many devices.
I have the app on mine, my wife’s and my sons phones.
gunmasterg918/06/2018 09:15

I believe you can have on as many devices.I have the app on mine, my …I believe you can have on as many devices.I have the app on mine, my wife’s and my sons phones.


Do you have BB? It seems you can have the app on 7 devices with BB but only one with a mobile account and with the mobile it gets login details from the SIM so I've got a feeling that it (VM) wouldn't work with a wifi only tablet
Edited by: "rejcomp" 18th Jun 2018
jnm2110 h, 38 m ago

Surely if your line is capable of 150Mb & you share 10Mb, you only get …Surely if your line is capable of 150Mb & you share 10Mb, you only get 140Mb? i appreciate that it is negligable, but it has to have some effect surely?


I believe virgin give you an extra 10mb in bandwidth that is available to you if nobody is using the "Virgin Media" hotspot so if you are on a 100mb connection you actually have 110mb. So in that respect it would effect you but...
why would people switch it off?
doesnt affect your speed, doesnt compromise your security
yet it allows those on low data allowence to tap in and use some data
rejcomp23 m ago

Do you have BB? It seems you can have the app on 7 devices with BB but …Do you have BB? It seems you can have the app on 7 devices with BB but only one with a mobile account and with the mobile it gets login details from the SIM so I've got a feeling that it (VM) wouldn't work with a wifi only tablet


Yeah i have virgin Broadband.
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