FREE Amazon Prime Video on Vodafone
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FREE Amazon Prime Video on Vodafone

22
Found 5th JunEdited by:"seaniboy"
Joining Spotify, Now TV, Sky Sports you can now get Amazon Prime Video bundled into V your contract

£5.99 a month saving

Voda blog blog.vodafone.co.uk/2018/06/05/amazon-prime-video-red-entertainment-plans/
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22 Comments
Minimum tariff for this is £30 a month though?
Dude19711 h, 21 m ago

Minimum tariff for this is £30 a month though?


Huh ? no one here HUKD really pays full price, current (direct) V promo prices below (beaten on price elsewhere) also includes ‘Entertainment’ choice of Sky Sports/NowTV/Spotify/Prime Video.

You will find better deals pop up on HUKD than a ‘direct’ V purchase and now you can have Prime Video over Now TV Entertainment/Spotify Premium/Sky Sports Mobile as a choice


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Current customers will have to call 191 to change plan to a Prime Video (or try text Entertainment to 97613 - it may work)

Comparison:mobiles.co.uk best V sim only deals 33917773-QkdtT.jpg
Edited by: "seaniboy" 5th Jun
as good as a deal this may be, I will never be a vodafone customer again, their customer service is honestly horrible & it looks like they haven't really changed:

cityam.com/284…mer

Not against you OP or the deal but just the customer service. Voted hot for people that want that sort of thing chucked in with their phone contracts anyway.
joegidds3 m ago

as good as a deal this may be, I will never be a vodafone customer again, …as good as a deal this may be, I will never be a vodafone customer again, their customer service is honestly horrible & it looks like they haven't really changed:http://www.cityam.com/284514/vodafone-and-ee-ranked-uks-worst-mobile-providers-customerNot against you OP or the deal but just the customer service. Voted hot for people that want that sort of thing chucked in with their phone contracts anyway.


I agree, always talk to V retail staff about issues as they are actually V staff - 191 are all third parties.
Not looked but pretty sure you only get Prime, Spotify etc. on the Red Entertainment plans and Red Extra doesn't include these.
Skaman11 m ago

Not looked but pretty sure you only get Prime, Spotify etc. on the Red …Not looked but pretty sure you only get Prime, Spotify etc. on the Red Entertainment plans and Red Extra doesn't include these.


Well the Voda gremlins were at work as I managed to add it earlier but just checked again and the £18/£20 plans didn’t offer it, but it did put two £20 in my basket lol #VodaGremlins

Will edit!
Edited by: "seaniboy" 5th Jun
Skaman15 m ago

Not looked but pretty sure you only get Prime, Spotify etc. on the Red …Not looked but pretty sure you only get Prime, Spotify etc. on the Red Entertainment plans and Red Extra doesn't include these.


It was allowing them on all RED sim only plans at checkout (as my first pic says) but they now have changed it to Red Entertainment, I’ve edited info out now
Dude19711 h, 41 m ago

Minimum tariff for this is £30 a month though?


I get free spotify with my £16 a month tariff. it might have been a redemption offer tho.
seaniboy1 h, 40 m ago

I agree, always talk to V retail staff about issues as they are actually V …I agree, always talk to V retail staff about issues as they are actually V staff - 191 are all third parties.


I am sorry to say but your comment about staff behind 191 being 3rd party companies is incorrect. Vodafone does own and run some of the call centres that operate behind 191 and the staff that work there are directly employed by Vodafone
lordjordysmith30 m ago

I am sorry to say but your comment about staff behind 191 being 3rd party …I am sorry to say but your comment about staff behind 191 being 3rd party companies is incorrect. Vodafone does own and run some of the call centres that operate behind 191 and the staff that work there are directly employed by Vodafone




Perhaps you could elaborate facts & figures - of which (minority) call centres are Vodafone staff and how customers can contact them, thus avoiding the 191 stinking third parties Vodafone employ for “customer care” for years.

We HUKD & UK consumers would all be interested in Vodafone if we can avoid the third party hopeless scum, because the majority of U.K. 191 callers end up dealing with them ‘minority’ third parties when we call, thus we avoid V and stay EE/Three/o2 if we can (signal permitting).

To steal Jezza Corby and your straplines: A deal is only classed as a deal if it is good enough for your liking - for the many not the few.
Edited by: "seaniboy" 5th Jun
lordjordysmith1 h, 35 m ago

I am sorry to say but your comment about staff behind 191 being 3rd party …I am sorry to say but your comment about staff behind 191 being 3rd party companies is incorrect. Vodafone does own and run some of the call centres that operate behind 191 and the staff that work there are directly employed by Vodafone


'some'
Ex Voda employee here, never heard of third parties handling calls before, they did outsource a lot of the call centre side to India and Egypt, but last I heard they were bringing it back because of so many complaints. But yes, the service is terrible. So bad that it made me leave as helping wasn't actively encouraged, it was all about meeting targets, which means putting the phone down quickly.
stephb8859 m ago

Ex Voda employee here, never heard of third parties handling calls before, …Ex Voda employee here, never heard of third parties handling calls before, they did outsource a lot of the call centre side to India and Egypt, but last I heard they were bringing it back because of so many complaints. But yes, the service is terrible. So bad that it made me leave as helping wasn't actively encouraged, it was all about meeting targets, which means putting the phone down quickly.


None of us understand that, our experience has been perfection



I pay 19 which I managed to haggle down to. Pretty good seeing as I pay 10 quid for Spotify anyway so 9 quid for unlimited calls and messages and 12gig data which o have never used more than 4...
JamieSmall5 h, 28 m ago

I pay 19 which I managed to haggle down to. Pretty good seeing as I pay 10 …I pay 19 which I managed to haggle down to. Pretty good seeing as I pay 10 quid for Spotify anyway so 9 quid for unlimited calls and messages and 12gig data which o have never used more than 4...


Yeah Spotify Premium included is great if you are a single user, the family or student even better and of course HUKD favourite...chasing Subscriber promos of all types lol
stephb8821 h, 35 m ago

Ex Voda employee here, never heard of third parties handling calls before, …Ex Voda employee here, never heard of third parties handling calls before, they did outsource a lot of the call centre side to India and Egypt, but last I heard they were bringing it back because of so many complaints. But yes, the service is terrible. So bad that it made me leave as helping wasn't actively encouraged, it was all about meeting targets, which means putting the phone down quickly.


I was told they were getting rid of the Indian office last year by the CEO department (circa 13 months ago).
I had similar issues 1 year ago and also 1 month ago - still an Indian call centre - this time I have left despite the £200 compensation this year & £350 last year. Hours upon hours of phone calls is not worth it; their Indian call centres (and live chat in particular) lie time and time again. They say whatever you want to hear so that they get that max star rating after the chat is ended, knowing that they just lied. It's abysmal. They will even offer you compensation on the phone if you repeatedly request to speak to a manager - of course this compensation is a complete lie and not added to your account.

Saying that, the UK Complaints Office - and the CEO Office - are both helpful/truthful.

I had to leave though - just too much aggro
Edited by: "Firefly1" 6th Jun
Firefly11 h, 51 m ago

I was told they were getting rid of the Indian office last year by the CEO …I was told they were getting rid of the Indian office last year by the CEO department (circa 13 months ago).I had similar issues 1 year ago and also 1 month ago - still an Indian call centre - this time I have left despite the £200 compensation this year & £350 last year. Hours upon hours of phone calls is not worth it; their Indian call centres (and live chat in particular) lie time and time again. They say whatever you want to hear so that they get that max star rating after the chat is ended, knowing that they just lied. It's abysmal. They will even offer you compensation on the phone if you repeatedly request to speak to a manager - of course this compensation is a complete lie and not added to your account.Saying that, the UK Complaints Office - and the CEO Office - are both helpful/truthful.I had to leave though - just too much aggro


True that, shouldn’t take a CEO ‘premium team’ to do basic stuff though. I think this office is the Vodafone DIRECT staff the person you replied to is on about - the complaints team who’s contact details are hidden away on anything Vodafone, and everything else contact wise goes to scummy hopelessthird parties.
Edited by: "seaniboy" 6th Jun
seaniboy36 m ago

True that, shouldn’t take a CEO ‘premium team’ to do basic stuff though. I …True that, shouldn’t take a CEO ‘premium team’ to do basic stuff though. I think this office is the Vodafone DIRECT staff the person you replied to is on about - the complaints team who’s contact details are hidden away on anything Vodafone, and everything else contact wise goes to scummy hopelessthird parties.


Precisely, although to escalate a complaint to the "official" complaints team, which were Voda employees based in the UK, who worked on the desk next to me, you had to get a manager to complete a form on your behalf They're so flawed it's unreal. Just as a note though, the best way for anyone to generally "win" a case against them is to complain to the ombudsman. They had a backlog whrn I was there and overtime was paid at double time to get through them, with no actual complaints training and an instruction to "do what the customer wants ask as long as it costs less than £1000"
prime video is probably the worst of the video services. I dont suppose this could be used to get cheap full prime somehow?
IamChris6th Jun

prime video is probably the worst of the video services. I dont suppose …prime video is probably the worst of the video services. I dont suppose this could be used to get cheap full prime somehow?


Get a student ID and get Prime £3.99, send a copy of Student ID and 6 months free then £3.99
stephb881 h, 48 m ago

Precisely, although to escalate a complaint to the "official" complaints …Precisely, although to escalate a complaint to the "official" complaints team, which were Voda employees based in the UK, who worked on the desk next to me, you had to get a manager to complete a form on your behalf They're so flawed it's unreal. Just as a note though, the best way for anyone to generally "win" a case against them is to complain to the ombudsman. They had a backlog whrn I was there and overtime was paid at double time to get through them, with no actual complaints training and an instruction to "do what the customer wants ask as long as it costs less than £1000"


Easy 1K
Can I buy a contract from mobiles.co.uk and use the prime video?
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