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Free App - Free calls to 0870, 0845 0800 on mobile phone

Posted 30th Oct 2012

I have tested this and it works.

Download the App - works on all phones that will run an App.

You call the 08-- number and it connects you using you mobile phone contracted minutes, instead of charging you extra. However, it gets better. If you get stuck in a queue you hit 9*, and you are then disconnected, and the computer queues for you, calling you back when you get to the front of the queue. You don't pay anything for the reconnection.

It's a no brainer.

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53 Comments

30th Oct 2012

sounds like a good app op thanks

30th Oct 2012

Sounds good. Will give it a go
Thanks

30th Oct 2012

downloaded it a couple of weeks ago, works well as far as i can tell

30th Oct 2012

Sounds brilliant! My last few bills were about £10 more due to calling those pesky 08xx numbers so this is a great find. Voted hot op.

30th Oct 2012

That worked for me i have tried 0845 numbers, brilliant Well done;):)

30th Oct 2012

HEAT! Thanks for sharing

30th Oct 2012

no apps for windows phone but by dialling 01216675969 and then the number you gonna call might also work I guess ..

30th Oct 2012

Looks interesting, will give it a try to call Travelodge

30th Oct 2012

Wow! Thanks for this. I shall definitely give it a go.
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30th Oct 2012

The say no to 0870 app is really good as well

30th Oct 2012

it was on dragons den the other week.
Didn't get investment, mainly because he wanted £150,000 for a 1% share, so he valued his business at £15 million! (made £40,000 profit last year)

30th Oct 2012

I use & like this.
Heated

30th Oct 2012

it was on dragons den the other week.

Huge free advert, nice bit of guerilla marketing, the 1% thing made sure it got screen time and generated a bit it chatter afterwards

30th Oct 2012

Seems a good thing - but do we know if they record calls in any way? I'm guessing that it runs on some kind of VOIP technology.
Just to think, we normally call 08xx numbers for customer services of some kind, passing our security answers over the phone...
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30th Oct 2012

I dont suppose it does the 0844, 0871 etc. numbers

30th Oct 2012

pwuk
Huge free advert

yep, often think that of Dragons Den

30th Oct 2012

How do they make money out of it?

30th Oct 2012

from the site:

Q. How can you afford to run this service for free?-In addition to the … Q. How can you afford to run this service for free?-In addition to the WeQ4U App, we have a solution for Call Centres called WeQ4U 4 Business, that helps all callers get through without waiting, whether they have the App or not.When you use WeQ4U to skip a call centre queue, we find out which call centres have long queues, so we can help them with our business solution.So, pressing 9* when you hit the queue helps keep the service free.

Edited by: "phil001" 30th Oct 2012

30th Oct 2012

will it tell you if the number is not free? i mean it says most 0845?

30th Oct 2012

used it on both landline and mobile and it works fine.

30th Oct 2012

Great app, heat added

30th Oct 2012

very good app
they say i've saved £13 tthis month wich is good dont you think?

Edited by: "studentu05" 30th Oct 2012

31st Oct 2012

Thanks!

31st Oct 2012

Brilliant app excellent find.

31st Oct 2012

installed, thank you op, this will come in very handy! xx

31st Oct 2012

Was going to post this, used it yesterday, just for the free call part (which incidentaly they edited out of Dragons Den, presumably as it was seen to be promoting the service TOO much?). I don't know how the queuing part works, how does it know when you're about to get through in order to reconnect the call? Surely once the queuing computer hears a human voice it then dials you back, which means you then have to dial it back which must mean there's a 30 second or more wait until you speak to that person. In my experience if you're on handsfree waiting and you don't get there in 5-10 seconds they assume you've gone and hang up. Also how does it know it's a human voice, not just a human pre-recorded voice telling you you're still on hold (as if you didn't know!).

Gonna try it out for queuing next time too, intruiged.

EDIT - Plus I don't get how it's funded, the only money in is from the call centres, so the ones with 0870 numbers are basically paying for the calls plus some more for this guy's wages etc. They've got 0870 rather than 0800 for a reason!

I'm not sure they want to help people out who are on hold either, if they really wanted they could move some people from sales to CS so they could answer calls more quickly, but that doesn't make money now does it!?!

Edited by: "Benjimoron" 31st Oct 2012

31st Oct 2012

Very nice, heat added thanks.

31st Oct 2012

thanks well done tweet

31st Oct 2012

Heat added but already posted!

31st Oct 2012

thnx mate

1st Nov 2012

Nice logo.

1st Nov 2012

Benjimoron
Was going to post this, used it yesterday, just for the free call part … Was going to post this, used it yesterday, just for the free call part (which incidentaly they edited out of Dragons Den, presumably as it was seen to be promoting the service TOO much?). I don't know how the queuing part works, how does it know when you're about to get through in order to reconnect the call? Surely once the queuing computer hears a human voice it then dials you back, which means you then have to dial it back which must mean there's a 30 second or more wait until you speak to that person. In my experience if you're on handsfree waiting and you don't get there in 5-10 seconds they assume you've gone and hang up. Also how does it know it's a human voice, not just a human pre-recorded voice telling you you're still on hold (as if you didn't know!).Gonna try it out for queuing next time too, intruiged.EDIT - Plus I don't get how it's funded, the only money in is from the call centres, so the ones with 0870 numbers are basically paying for the calls plus some more for this guy's wages etc. They've got 0870 rather than 0800 for a reason!I'm not sure they want to help people out who are on hold either, if they really wanted they could move some people from sales to CS so they could answer calls more quickly, but that doesn't make money now does it!?!

well i was on the other end of receiving a call from someone using this service and an automated message came on "this is the weq4u service, dont hang up we have a customer on the line" this repeated 3-4 times until that customer came through on the line so 15-20 secs later. i at first thought it was a pre-recorded marketing thing but thought id listen out of curiosity.

i think its a great service

1st Nov 2012

This is the one on Dragons Den where he wanted £150k for 1% of the business no?

1st Nov 2012

digweed
This is the one on Dragons Den where he wanted £150k for 1% of the … This is the one on Dragons Den where he wanted £150k for 1% of the business no?

see previous posts!