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***FREE*** BLU-RAY EXCHANGE FOR POTC BLACK PEARL (Bad Framing Issue)
***FREE*** BLU-RAY EXCHANGE FOR POTC BLACK PEARL (Bad Framing Issue)

***FREE*** BLU-RAY EXCHANGE FOR POTC BLACK PEARL (Bad Framing Issue)

Just got mail from disney saying they will swop them over free of charge postage paid!


Dear Ben,

Thank you for the e-mail regarding your Pirates of the Caribbean: Curse of the Black Pearl blu-ray with the framing issue.

We are aware of the issue and are able to resolve it with a different copy of the disc. Please reply to this e-mail with your full contact information. Once we receive your full mailing address, we will send out a postage paid return mail label. Please send us the disc only and keep all original packaging. Upon receiving your disc we will send out a replacement to you.

If you have any other questions, please reply to this e-mail.

Thank you for your patience.

Walt Disney Studios Home Entertainment Technical Support
03

the address i emailed was [email protected]dvd-videosupport.com

6 Comments

Not sure this is a deal? Should it not have been posted in misc? Didn't vote as felt that would be pointless. Thanks for the info though...

What's the problem - where should I be looking? I've got the disc, but not actually watched it yet... Is this problem discussed elsewhere?

Why voting cold? its still a frrebie in real sense.

mounsed;1407035

Why voting cold? its still a frrebie in real sense.



Errrmmmm, not actually a freebie at all. You have to have bought the disc that was faulty, send it to them and then they'll send you one that works.

Great for info for those that bought it but definitely not a freebie

CS

Has anyone else had any luck with this? I've just had a reply back but nothing about them swapping hte disc, only that they want details to look into it further?
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