Unfortunately, this deal is no longer available
Free breakdown service for all NHS workers during the coronavirus (COVID-19) crisis - No membership required @ AA
1327° Expired

Free breakdown service for all NHS workers during the coronavirus (COVID-19) crisis - No membership required @ AA

30
Posted 7th JunEdited by:"Mizz_Chilli"

This deal is expired. Here are some options that might interest you:

To say thank you to all NHS workers for your tireless work and commitment, we’re providing free breakdown service to and from work during the coronavirus crisis. Whether you're an AA member or not.
  • If you work for the NHS and you break down travelling between home and work, call us 24/7 on your dedicated NHS number 0800 072 5064.
  • We'll send out a patrol to try and fix your vehicle on the spot. If they can't, we'll take you to where you need to be.
  • To make sure you can contact us quickly if you need to, fill in the form below and we’ll send you a text with the dedicated phone number so you have everything to hand.

You don't need AA membership and you won't be charged for calling us out to help. Just give us a call and show your NHS ID to the patrol when they arrive.
Community Updates
Lead deal editor
If you have an existing AA membership please report the breakdown via the AA App or in the usual way. Breakdown assistance under AA Membership breakdown cover is not restricted to journeys to and from work, and you may hold additional benefitsThis offer is available to NHS workers based within the UK only.This is a time limited offer which makes free breakdown assistance available (at home or at the roadside), to NHS workers who break down on the way to or from work.You will be asked to show your NHS ID to the patrol to prove you’re an NHS worker and eligible for this service.Any parts supplied to repair your vehicle must be paid for. e.g. a new battery.If you put the wrong fuel in your car this isn't covered as part of the offer. Fuel Assist can help and can be contacted 24/7 on 0808 271 6693.This discretionary service is not AA Membership: service users do not become AA Members, do not hold any AA Membership breakdown cover entitlements including, without restriction, any onward travel benefits or parts/garage labour cover and do not have access to AA member benefits.We reserve the right to change or withdraw the service at any time.
What do I do if my vehicle breaks down?First of all, make sure you’re in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if you’re on the motorway.

Stay well away from moving traffic – it’s usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.

Put your hazard warning lights on and wear a reflective jacket, if you have one.

Once you’re safe, give us a call on the dedicated NHS number 0800 072 5064. We’ll come and rescue you, even if you’re not a Member.

If you’re already with us, you can also report a breakdown and pinpoint your location using our app. It's the fastest way to ask us for help and track our arrival.

Find out more on what to do if your car breaks down.


Are there any restrictions on the vehicles you can assist with?We’ll assist with anything, as long as it's less than 3.5 tonnes (3,500kg) and no wider than 8ft 3in (2.55m). This is to make sure our vehicles and equipment can recover your vehicle, if necessary.

It doesn’t matter how old it is or what mileage is on the clock.


What if I already have AA breakdown cover?If you have an existing AA membership you may have a more enhanced level of cover, all year round. You may also have cover for other vehicles and for other people, such as family members. You'll also have the use of Member Benefits, which you wouldn't get as part of this free service. If you do have an enhanced level of cover you can continue to report a breakdown via the AA app or online.


Can I get free assistance in the Republic of Ireland?No, as we can only cover the UK.


I'm a Blue Badge holder – how can I get more information? If you need information in large print, audio or Braille, just ask – you can email our customer services team at customer.services@theaa.com.

If you’ve broken down, you can text us on:

07860 027 999

To use the Next Generation Texting Service (NGTS – formerly known as Text Relay), just add 18001 at the start of any of our numbers.


How do you use my data?To find out how we use your data, please read our website privacy notice and our specific roadside product privacy notice.

For more information, there's also our cookie policy and website terms and conditions.

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Top comments
garpat3208/06/2020 00:09

https://www.hotukdeals.com/deals/free-breakdown-service-for-all-nhs-workers-during-the-coronavirus-covid-19-crisis-3432467


That was posted 2 months ago, some may have forgotten about it or unaware it is still valid and there might be some that did not know about it at all. Just saying.
30 Comments
Awesome I love AA! heat added
This has been well known for months? Very useful service.
garpat3208/06/2020 00:09

https://www.hotukdeals.com/deals/free-breakdown-service-for-all-nhs-workers-during-the-coronavirus-covid-19-crisis-3432467



Been over a month is allowed
garpat3208/06/2020 00:09

https://www.hotukdeals.com/deals/free-breakdown-service-for-all-nhs-workers-during-the-coronavirus-covid-19-crisis-3432467


That was posted 2 months ago, some may have forgotten about it or unaware it is still valid and there might be some that did not know about it at all. Just saying.
Thanks and voted hot. I hope I don't need it, but our hybrid car let us down 3 times in the past 6 weeks. I've got breakdown, but apparently I can use it only once at every 2 months, so this may come handy until our Toyota dealer will manage to get us a battery.

Yes, was posted before, but long time ago, I completely forgot about it and I did not even know if the offer was still valid, so good post/reminder, thanks.
Edited by: "sheffield788" 8th Jun
Just NHS or all keyworkers?
sheffield78808/06/2020 00:15

Thanks and voted hot. I hope I don't need it, but our hybrid car let us …Thanks and voted hot. I hope I don't need it, but our hybrid car let us down 3 times in the past 6 weeks. I've got breakdown, but apparently I can use it only once at every 2 months, so this may come handy until our Toyota dealer will manage to get us a battery.Yes, was posted before, but long time ago, I completely forgot about it and I did not even know if the offer was still valid, so good post/reminder, thanks.


3 times in a past 6 weeks?
And you still trust that car?
johnszi2308/06/2020 01:15

3 times in a past 6 weeks?And you still trust that car?


I trust the car, I don't trust the battery, 11 years old. Is hybrid and the 12v battery is smaller and not that easy to find, especially when most garages were closed. Toyota ordered one for us, we're still waiting. Needs driving every day, otherwise will die again.
Edited by: "sheffield788" 8th Jun
sheffield78808/06/2020 01:24

I trust the car, I don't trust the battery, 11 years old. Is hybrid and … I trust the car, I don't trust the battery, 11 years old. Is hybrid and the 12v battery is smaller and not that easy to find, especially when most garages were closed. Toyota ordered one for us, we're still waiting. Needs driving every day, otherwise will die again.


Not sure if this may work for you or if you've tried it already, but as a temporary measure you could maybe try turning off keyless entry if your car has it as it can draw power from the 12v battery.

mingersoft.com/blo…ay/

Our (2016) IS300h wouldn't start due to not being used during lockdown as the 12v battery drained out. We bought a mains trickle charger and connected it to the battery still in the boot which seemed to sort it, although if yours is 11yr old, then it probably may need replacing.
goldenshepherd08/06/2020 06:49

Not sure if this may work for you or if you've tried it already, but as a …Not sure if this may work for you or if you've tried it already, but as a temporary measure you could maybe try turning off keyless entry if your car has it as it can draw power from the 12v battery.https://mingersoft.com/blog/2011/03/disable-keyless-entry-before-going-on-holiday/Our (2016) IS300h wouldn't start due to not being used during lockdown as the 12v battery drained out. We bought a mains trickle charger and connected it to the battery still in the boot which seemed to sort it, although if yours is 11yr old, then it probably may need replacing.


Thanks a lot, I will try this.
sheffield78808/06/2020 00:15

Thanks and voted hot. I hope I don't need it, but our hybrid car let us …Thanks and voted hot. I hope I don't need it, but our hybrid car let us down 3 times in the past 6 weeks. I've got breakdown, but apparently I can use it only once at every 2 months, so this may come handy until our Toyota dealer will manage to get us a battery.Yes, was posted before, but long time ago, I completely forgot about it and I did not even know if the offer was still valid, so good post/reminder, thanks.


Is yours a Gen 2 Toyota Prius by any chance? I had trouble finding a replacement too. Then I discovered you could buy alternative Type 155 batteries such as the Bosch S4 type 155 or Varta B33 155 if you want for about £50+.

Or as you're doing, go with Toyota dealer for £125 inc vat for new AGM battery inc fitting.
TheShadowWalker08/06/2020 20:49

Is yours a Gen 2 Toyota Prius by any chance? I had trouble finding a …Is yours a Gen 2 Toyota Prius by any chance? I had trouble finding a replacement too. Then I discovered you could buy alternative Type 155 batteries such as the Bosch S4 type 155 or Varta B33 155 if you want for about £50+.Or as you're doing, go with Toyota dealer for £125 inc vat for new AGM battery inc fitting.


Thanks for the suggestion! It is 2nd Gen. I did find some Varta for £50 on line and was getting ready to buy it until I watched some reviews on Youtube where it has been suggested that if replaced with Varta, it involves some extra work/adjustments. I also read it is not as straight forward as replacing a battery for a non hybrid car, so concluded I will probably not manage to change it myself (I have 2 left hands and I'm right handed :)) and as Toyota is now open, we decided to go there.
The problem is they kept the car for the whole day to tell us that in fact the battery is fine and charges. Luckily, we told them to keep it over night and next day they confirmed it needs replacing as was not holding charge. After they kept it for the whole day, they realised they have no batteries in stock (confused). They ordered one and we have not heard anything since, this was 10 days ago, will call them tomorrow.
Out of curiosity, how long your battery lasted? I find it so strange ours to last 11 years...and would have lasted longer if was driven more often/longer distances during lockdown.
sheffield78808/06/2020 22:19

Thanks for the suggestion! It is 2nd Gen. I did find some Varta for £50 on …Thanks for the suggestion! It is 2nd Gen. I did find some Varta for £50 on line and was getting ready to buy it until I watched some reviews on Youtube where it has been suggested that if replaced with Varta, it involves some extra work/adjustments. I also read it is not as straight forward as replacing a battery for a non hybrid car, so concluded I will probably not manage to change it myself (I have 2 left hands and I'm right handed :)) and as Toyota is now open, we decided to go there. The problem is they kept the car for the whole day to tell us that in fact the battery is fine and charges. Luckily, we told them to keep it over night and next day they confirmed it needs replacing as was not holding charge. After they kept it for the whole day, they realised they have no batteries in stock (confused). They ordered one and we have not heard anything since, this was 10 days ago, will call them tomorrow.Out of curiosity, how long your battery lasted? I find it so strange ours to last 11 years...and would have lasted longer if was driven more often/longer distances during lockdown.


It's actually quite easy to replaced! I bought a 2nd gen prius and 6 years later suddenly it didn't start. I might have left a light on but I just got the 12v battery replaced instead for £120 inc fitting and vat at Toyota dealership (curious, how much are they charging you now?)

Now Ive just bought another 2nd gen prius and the prev owner hasn't changed the 12v battery for the past 7 years she's owned it. If I don't drive it for more than 12 days the car won't start, so probably does need replacing. Hence, how i found out the Bosch and Varta batteries.

Tip: If you're rarely driving the prius, you could do this once a week:- Since the prius doesn't have an alternator, you could just turn the car on and have it in Ready mode with Park on one hour a week and it will charge the 12v battery. There's no need to drive it around.
Edited by: "TheShadowWalker" 8th Jun
TheShadowWalker08/06/2020 22:38

It's actually quite easy to replaced! I bought a 2nd gen prius and 6 years …It's actually quite easy to replaced! I bought a 2nd gen prius and 6 years later suddenly it didn't start. I might have left a light on but I just got the 12v battery replaced instead for £120 inc fitting and vat at Toyota dealership (curious, how much are they charging you now?)Now Ive just bought another 2nd gen prius and the prev owner hasn't changed the 12v battery for the past 7 years she's owned it. If I don't drive it for more than 12 days the car won't start, so probably does need replacing. Hence, how i found out the Bosch and Varta batteries. Tip: If you're rarely driving the prius, you could do this once a week:- Since the prius doesn't have an alternator, you could just turn the car on and have it in Ready mode with Park on one hour a week and it will charge the 12v battery. There's no need to drive it around.


Toyota made a price promise yaers ago, they will charge £90 for the battery regardless the dealer. I am assuming they still keep their promise and they charge £20-30 for fitting on top.
Our Toyota was 2nd hand too, we've got it 7 years ago, was 4-5years old but only 20k miles. I was under the impression the dealer put a new battery at that time, I asked them last week and they told me the car still has the original battery. I am amazed how long the battery lasted.

We did not have problems with it until the lockdown when I only drove it once a week and only a few miles for the first month, after that it died. Well, we had problems once, when we lived 3 months abroad and a relative supposed to drive it, clearly he did not do it that often. Toyota charged the battery and it lasted another 3 years.
I drive it now every day to charge, but to be honest I'm getting fed up, as driving for 10 min in the estate didnt work, it needs about 10 miles daily to charge the battery.
Your suggestion is great, I did not know that, I may give it a try unless tomorrow, when I ring them, they will tell me they've got the battery. Sorry for my ignorance, I am assuming I need to put the car in R (never used this function) and press on P and leave it for an hour, isn't it, thanks.
Edited by: "sheffield788" 8th Jun
sheffield78808/06/2020 22:57

Toyota made a price promise yaers ago, they will charge £90 for the …Toyota made a price promise yaers ago, they will charge £90 for the battery regardless the dealer. I am assuming they still keep their promise and they charge £20-30 for fitting on top.Our Toyota was 2nd hand too, we've got it 7 years ago, was 4-5years old but only 20k miles. I was under the impression the dealer put a new battery at that time, I asked them last week and they told me the car still has the original battery. I am amazed how long the battery lasted. We did not have problems with it until the lockdown when I only drove it once a week and only a few miles for the first month, after that it died. Well, we had problems once, when we lived 3 months abroad and a relative supposed to drive it, clearly he did not do it that often. Toyota charged the battery and it lasted another 3 years. I drive it now every day to charge, but to be honest I'm getting fed up, as driving for 10 min in the estate didnt work, it needs about 10 miles daily to charge the battery.Your suggestion is great, I did not know that, I may give it a try unless tomorrow, when I ring them, they will tell me they've got the battery. Sorry for my ignorance, I am assuming I need to put the car in R (never used this function) and press on P and leave it for an hour, isn't it, thanks.


R is reverse? I guess you mean B which stands for Engine Braking, which is usually used for driving down steep hills so it doesn't wear out your engine and brake pads.

Nope, just put your foot on the brake, press the power button and it's in ready mode and already in Park. That's it. Just leave the Aircon and radio Off, and let it charge up the battery for ideally 1 hour. Once a week should be enough.
TheShadowWalker08/06/2020 23:08

R is reverse? I guess you mean B which stands for Engine Braking, which is …R is reverse? I guess you mean B which stands for Engine Braking, which is usually used for driving down steep hills so it doesn't wear out your engine and brake pads.Nope, just put your foot on the brake, press the power button and it's in ready mode and already in Park. That's it. Just leave the Aircon and radio Off, and let it charge up the battery for ideally 1 hour. Once a week should be enough.


Thanks a lot, clearly I don't drive it enough if I forgot the R is for reverse . Thanks for clarifying what is 'ready mode', I will give it a try. Do you know if I have press is lightly, as when I want to listen to radio, or to press it properly so everything starts, thanks.
sheffield78808/06/2020 23:24

Thanks a lot, clearly I don't drive it enough if I forgot the R is for …Thanks a lot, clearly I don't drive it enough if I forgot the R is for reverse . Thanks for clarifying what is 'ready mode', I will give it a try. Do you know if I have press is lightly, as when I want to listen to radio, or to press it properly so everything starts, thanks.

Press it properly so everything starts. As if youre about to go for a drive
It is only for travel to and from work!
sheffield78808/06/2020 00:15

Thanks and voted hot. I hope I don't need it, but our hybrid car let us …Thanks and voted hot. I hope I don't need it, but our hybrid car let us down 3 times in the past 6 weeks. I've got breakdown, but apparently I can use it only once at every 2 months, so this may come handy until our Toyota dealer will manage to get us a battery.Yes, was posted before, but long time ago, I completely forgot about it and I did not even know if the offer was still valid, so good post/reminder, thanks.


I seem to remember that Toyota were also doing free breakdown for NHS staff during Corona crisis, worth looking into also maybe?
Might have to change careers and become a nurse with all these perks
neilcaldwell18/06/2020 16:56

I seem to remember that Toyota were also doing free breakdown for NHS …I seem to remember that Toyota were also doing free breakdown for NHS staff during Corona crisis, worth looking into also maybe?


Thank you. Toyota uses AA but they call it Toyota Club. We had them for years, were cheaper than AA and we were getting discount with Toyota insurance if we had them. Sadly, after Brexit, no possible to get Toyota insurance, so we cancelled the breakdown.
The good news is you've got a new battery. Also, yesterday was 2 months since we used breakdown last, so we can use them again.
Thanks for posting; we have added your thread to the Highlights section
Just the nhs... yeah i havnt worked at all through this pandemic!!!!
When does this deal end
👌
I was unfortunate enough to have had to use this service a month ago when my car didn't start and me and my wife had a shift that morning at our local hospital A&E.

The battery became faulty due to my car being stuck at the bodyshop during lockdown for over 2 months as a result of my colleague bumping into my car in the car park at work.

Our shift was due to start at 7.30am and I realised the car was not starting at 7.05am. I made the phone call to AA at around 7.10am, by this point having been resigned to being late for work already.

The AA informed me they would prioritise us and have a technician out within 15 minutes. To my surprise, a technician arrived sooner!

An AA technician arrived, ran a full test on the battery and got the car started by 7.25am. Against all odds, we managed to get to work on time.

Thanks to the AA
Edited by: "Hassann" 28th Jun
Hassann28/06/2020 12:57

I was unfortunate enough to have had to use this service a month ago when …I was unfortunate enough to have had to use this service a month ago when my car didn't start and me and my wife had a shift that morning at our local hospital A&E. The battery became faulty due to my car being stuck at the bodyshop during lockdown for over 2 months as a result of my colleague bumping into my car in the car park at work. Our shift was due to start at 7.30am and I realised the car was not starting at 7.05am. I made the phone call to AA at around 7.10am, by this point having been resigned to being late for work already. An AA technician arrived, ran a full test on the battery and got the car started by 7.25am. Against all odds, we managed to get to work on time.Thanks to the AA


Great to hear a success story
What about other KEY workers?
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