Unfortunately, this deal is no longer available
Free click and collect today only no minimum spend @ Tk Maxx
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Free click and collect today only no minimum spend @ Tk Maxx

80
Posted 8th Dec 2019

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Free click and collect today once again at Tk Maxx. No need to go to the trouble of ordering £50 of stuff for that £5 item.
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So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.
Edited by: "SimonSpencer" 8th Dec 2019
Shame the website is so painful to use
SimonSpencer08/12/2019 09:47

So they are going to let me buy something from them, then drive there to …So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.


This comes up a lot.

Click and collect is purely a convenience for the customer. It allows you to effectively reserve your item which is then removed from sale and stored for you until it's convenient for you to come in and pick it up.

The store/business offering click and collect needs at a minimum:

- A website enabling the store to receive the click and collect orders. That website costs money to design, implement and maintain.

- Depending on the business and volume of orders received, dedicated click and collect staff to pick the what could be significant amount of click and collect orders daily, and take them to the collection point for storage for potentially several days. Staff don't work for free, so that costs money.

- Storage space for click and collect orders. Depending on the items and size of the store, this could be taking up valuable space.

So whilst on the face of it you can think "I'm going to the store to collect something I bought and they want to charge me for that!?!", as you can see it costs money to provide the service. Some businesses absorb the cost, some do not.

The alternative is you go into town, park your car, walk through the city centre and reach the store only to see the item you wanted isn't on the shelf. You return home empty handed. Or, get it delivered to your home and miss the delivery time and time again as you work. You then ponder to yourself why there isn't a way to reserve your item before you go to the store when you get time, wouldn't that be such a convenient service?
Wait a minute , so they normally charge you to collect an item !!! Wtf !! Cheeky barstewards .
80 Comments
Shame the website is so painful to use
Thanks. Ordered some Melissa and Doug wooden toys for the toddler at a good price
Edited by: "jambuniojess" 8th Dec 2019
daveclarke08/12/2019 08:40

Shame the website is so painful to use


Ah you get used to it after a while
So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.
Edited by: "SimonSpencer" 8th Dec 2019
SimonSpencer08/12/2019 09:47

So they are going to let me buy something from them, then drive there to …So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.


SimonSpencer08/12/2019 09:47

So they are going to let me buy something from them, then drive there to …So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.


Should be free always click and collect haha, they lost the plot. Soon will pay to breath the free air in there stores as well haha.
300 heat upvotes? They have a deal with HUKD then.
Wait a minute , so they normally charge you to collect an item !!! Wtf !! Cheeky barstewards .
daveclarke08/12/2019 08:40

Shame the website is so painful to use


What a polite way to say it...,then again it is Sunday. Only been there twice both times this week.Second visit being today,thought i would look at watches.But when you have half the page covered in the top banner and can only see 1 row at a time it wasnt long before i said bucket i cant be bothered.
mrtea196708/12/2019 11:34

What a polite way to say it...,then again it is Sunday. Only been there …What a polite way to say it...,then again it is Sunday. Only been there twice both times this week.Second visit being today,thought i would look at watches.But when you have half the page covered in the top banner and can only see 1 row at a time it wasnt long before i said bucket i cant be bothered.


Try searching for anything ‘this brand is shy’.....
Be careful if ordering anything breakable. I ordered 3 large plant pots, all 3 arrived broken. I got an immediate refund and the staff advised me to contact customer service. They offered free next day delivery on a replacement order. All 3 pots arrived broken again.
how the hell is this not free click and collect all the time?!?
SimonSpencer08/12/2019 09:47

So they are going to let me buy something from them, then drive there to …So they are going to let me buy something from them, then drive there to collect it? How very charitable of them. It's marketing genius, that they can offer this and have people think its some sort of special deal.


This comes up a lot.

Click and collect is purely a convenience for the customer. It allows you to effectively reserve your item which is then removed from sale and stored for you until it's convenient for you to come in and pick it up.

The store/business offering click and collect needs at a minimum:

- A website enabling the store to receive the click and collect orders. That website costs money to design, implement and maintain.

- Depending on the business and volume of orders received, dedicated click and collect staff to pick the what could be significant amount of click and collect orders daily, and take them to the collection point for storage for potentially several days. Staff don't work for free, so that costs money.

- Storage space for click and collect orders. Depending on the items and size of the store, this could be taking up valuable space.

So whilst on the face of it you can think "I'm going to the store to collect something I bought and they want to charge me for that!?!", as you can see it costs money to provide the service. Some businesses absorb the cost, some do not.

The alternative is you go into town, park your car, walk through the city centre and reach the store only to see the item you wanted isn't on the shelf. You return home empty handed. Or, get it delivered to your home and miss the delivery time and time again as you work. You then ponder to yourself why there isn't a way to reserve your item before you go to the store when you get time, wouldn't that be such a convenient service?
Meh
itchyone08/12/2019 12:38

This comes up a lot.Click and collect is purely a convenience for the …This comes up a lot.Click and collect is purely a convenience for the customer. It allows you to effectively reserve your item which is then removed from sale and stored for you until it's convenient for you to come in and pick it up.The store/business offering click and collect needs at a minimum:- A website enabling the store to receive the click and collect orders. That website costs money to design, implement and maintain. - Depending on the business and volume of orders received, dedicated click and collect staff to pick the what could be significant amount of click and collect orders daily, and take them to the collection point for storage for potentially several days. Staff don't work for free, so that costs money. - Storage space for click and collect orders. Depending on the items and size of the store, this could be taking up valuable space. So whilst on the face of it you can think "I'm going to the store to collect something I bought and they want to charge me for that!?!", as you can see it costs money to provide the service. Some businesses absorb the cost, some do not. The alternative is you go into town, park your car, walk through the city centre and reach the store only to see the item you wanted isn't on the shelf. You return home empty handed. Or, get it delivered to your home and miss the delivery time and time again as you work. You then ponder to yourself why there isn't a way to reserve your item before you go to the store when you get time, wouldn't that be such a convenient service?




THIS

I might just have to link this comment everytime somebody talks about click and collect should be free all the time.

How do these guys think it works? Extra sensory perception and teleportation? Of course there's work involved in getting a click and collect order ready. I thought that was obvious.

But methinks haters gonna hate no matter how much logic is applied.
mrtea196708/12/2019 11:34

What a polite way to say it...,then again it is Sunday. Only been there …What a polite way to say it...,then again it is Sunday. Only been there twice both times this week.Second visit being today,thought i would look at watches.But when you have half the page covered in the top banner and can only see 1 row at a time it wasnt long before i said bucket i cant be bothered.


How small is the screen you're using?

39293400-9efhr.jpg
This is how it looks for me
missymathmo08/12/2019 12:53

THIS I might just have to link this comment everytime somebody … THIS I might just have to link this comment everytime somebody talks about click and collect should be free all the time. How do these guys think it works? Extra sensory perception and teleportation? Of course there's work involved in getting a click and collect order ready. I thought that was obvious. But methinks haters gonna hate no matter how much logic is applied.



I couldn't disagree more. This should just be table-stakes for retailers. Sure there's cost but its just the cost of doing business, like heat, lights, business rates, etc.

With supermarkets now expecting you to self-scan (a real pain when buying booze or paracetamol) and no tills in sight I don't think we're far away from dispensing with stores altogether. Soon Tesco will just park the truck in the car-park, unlock the door and let the customers scavenge for what they need in some apocalyptic zombie movie scenario.
That titles a bit misleading to suggest only tk maxx are offering it OP. Most places offer free c&c today and everyday for that matter (s).
missymathmo08/12/2019 12:53

THIS I might just have to link this comment everytime … THIS I might just have to link this comment everytime somebody talks about click and collect should be free all the time. How do these guys think it works? Extra sensory perception and teleportation? Of course there's work involved in getting a click and collect order ready. I thought that was obvious. But methinks haters gonna hate no matter how much logic is applied.


It should be free. Not only to be competitive with other large retailers that offer it free, but to prevent customers going else where to get the product to save some money.

Extra work with click and collect? The online ordering system will be automatic. Having a staff member grab and item and put it aside. Yes, a lot of extra work. Some retailers have to do this for online ordered regardless.
itchyone08/12/2019 12:38

This comes up a lot.Click and collect is purely a convenience for the …This comes up a lot.Click and collect is purely a convenience for the customer. It allows you to effectively reserve your item which is then removed from sale and stored for you until it's convenient for you to come in and pick it up.The store/business offering click and collect needs at a minimum:- A website enabling the store to receive the click and collect orders. That website costs money to design, implement and maintain. - Depending on the business and volume of orders received, dedicated click and collect staff to pick the what could be significant amount of click and collect orders daily, and take them to the collection point for storage for potentially several days. Staff don't work for free, so that costs money. - Storage space for click and collect orders. Depending on the items and size of the store, this could be taking up valuable space. So whilst on the face of it you can think "I'm going to the store to collect something I bought and they want to charge me for that!?!", as you can see it costs money to provide the service. Some businesses absorb the cost, some do not. The alternative is you go into town, park your car, walk through the city centre and reach the store only to see the item you wanted isn't on the shelf. You return home empty handed. Or, get it delivered to your home and miss the delivery time and time again as you work. You then ponder to yourself why there isn't a way to reserve your item before you go to the store when you get time, wouldn't that be such a convenient service?


Having click and collect would not cost anymore on an automated system implemented in the site design. It's a standard feature easily available to put into a site if you have e-commerce tools ready which they would do being an online retailer.

Picking a click and collect order would take no more time than picking an online order. The difference being no messing around with despatching.

Yes it may seem this service costs more to provide. But it also pays for itself with extra sales they get from the service being free.

It's not just a convenience for the customer, it's an extra selling point for the customer to potentially give the the extra push to buy the item. An extra charge could he the deciding factor to walk away.

The point of offering the service free is to be competitive to other online retailers and avoid losing customers that don't want to pay and would go elsewhere.

It should be free. Full stop.
jayuk66608/12/2019 15:25

Having click and collect would not cost anymore on an automated system …Having click and collect would not cost anymore on an automated system implemented in the site design. It's a standard feature easily available to put into a site if you have e-commerce tools ready which they would do being an online retailer.Picking a click and collect order would take no more time than picking an online order. The difference being no messing around with despatching.Yes it may seem this service costs more to provide. But it also pays for itself with extra sales they get from the service being free.It's not just a convenience for the customer, it's an extra selling point for the customer to potentially give the the extra push to buy the item. An extra charge could he the deciding factor to walk away.The point of offering the service free is to be competitive to other online retailers and avoid losing customers that don't want to pay and would go elsewhere.It should be free. Full stop.


Quite the contrary, click and collect would likely reduce sales as there is a vital difference between ordering online and collecting in store or even getting it delivered, compared to physically going to the store.

If a customer orders online to click and collect in store, there's a fair chance they'll go in, pick up the item and leave. If however a customer physically walks into the store to browse, they will likely be more inclined to impulse buy as they are browsing the store.

However way it's spun, providing c&c is purely a benefit for the customer and it provides little financial benefit to the store (besides the sale of course). It has an associated cost as it requires resources.

The significant point is that c&c is not mandatory and there is another option - walk to the store and look for what you want. As c&c has a cost to the business it's perfectly reasonable to attach a fee. Again it's optional, you can 'collect' for free by going to get the item yourself instead of expecting staff to pick it and the store to then keep it for you for free for several days.

It should be free to begin with
itchyone08/12/2019 15:41

Quite the contrary, click and collect would likely reduce sales as there …Quite the contrary, click and collect would likely reduce sales as there is a vital difference between ordering online and collecting in store or even getting it delivered, compared to physically going to the store.If a customer orders online to click and collect in store, there's a fair chance they'll go in, pick up the item and leave. If however a customer physically walks into the store to browse, they will likely be more inclined to impulse buy as they are browsing the store.However way it's spun, providing c&c is purely a benefit for the customer and it provides little financial benefit to the store (besides the sale of course). It has an associated cost as it requires resources.The significant point is that c&c is not mandatory and there is another option - walk to the store and look for what you want. As c&c has a cost to the business it's perfectly reasonable to attach a fee. Again it's optional, you can 'collect' for free by going to get the item yourself instead of expecting staff to pick it and the store to then keep it for you for free for several days.


No businesses seem to struggle offering free c&c. How many others charge a fee to c&c?
Wanttobuyvrbutconfused08/12/2019 15:44

No businesses seem to struggle offering free c&c. How many others charge a …No businesses seem to struggle offering free c&c. How many others charge a fee to c&c?


As mentioned, some absorb the cost. Some do not. But reasonable to ask for a fee to provide the convenience. Ultimately if it's free, the cost will likely be shifted elsewhere i.e. cost of products they sell.

Don't go to tk max, the store is laid out like a jumble sale. Absolute dump of a place
itchyone08/12/2019 15:47

As mentioned, some absorb the cost. Some do not. But reasonable to ask for …As mentioned, some absorb the cost. Some do not. But reasonable to ask for a fee to provide the convenience. Ultimately if it's free, the cost will likely be shifted elsewhere i.e. cost of products they sell.


That's not what I asked. Can you provide a list of others charging a fee to c&c?
Wanttobuyvrbutconfused08/12/2019 15:51

That's not what I asked. Can you provide a list of others charging a fee …That's not what I asked. Can you provide a list of others charging a fee to c&c?


No, I do not have that information to hand. But if you want to find that information out, then Google is your friend.

Good luck.

itchyone08/12/2019 15:53

No, I do not have that information to hand. But if you want to find that …No, I do not have that information to hand. But if you want to find that information out, then Google is your friend.Good luck.


I have Googled it and not one business comes up charging for c&c, that's why asked.
Wanttobuyvrbutconfused08/12/2019 15:56

I have Googled it and not one business comes up charging for c&c, that's …I have Googled it and not one business comes up charging for c&c, that's why asked.


Sports direct springs to mind. They charge delivery to store then you receive a £5 voucher.

Thus, c&c is not free.

I've not had any chance to check the hundreds of other UK businesses, maybe you can update here if you find them? I'm sure there will be more.
itchyone08/12/2019 16:03

Sports direct springs to mind. They charge delivery to store then you …Sports direct springs to mind. They charge delivery to store then you receive a £5 voucher.Thus, c&c is not free.I've not had any chance to check the hundreds of other UK businesses, maybe you can update here if you find them? I'm sure there will be more.


A £5 voucher to spend sounds good. What are tk maxx offering to counter this?
Wanttobuyvrbutconfused08/12/2019 16:09

A £5 voucher to spend sounds good. What are tk maxx offering to counter …A £5 voucher to spend sounds good. What are tk maxx offering to counter this?


They don't have to offer anything. It's their business and they can charge whatever they want. Either pay for c&c or don't. The option is entirely yours.

Edited by: "itchyone" 8th Dec 2019
itchyone08/12/2019 16:11

They don't have to offer anything. It's their business and they can want …They don't have to offer anything. It's their business and they can want to charge whatever they want. Either pay for c&c or don't. The option is entirely yours.


That doesn't change the fact even with a £5 voucher Sports direct are technically offering free c&c. No justification for tk maxx to charge.
Wanttobuyvrbutconfused08/12/2019 16:12

That doesn't change the fact even with a £5 voucher Sports direct are …That doesn't change the fact even with a £5 voucher Sports direct are technically offering free c&c. No justification for tk maxx to charge.


What's sports direct got to do with tk maxx? Either can charge what they want for c&c.

The sports direct c&c isn't free regardless of the voucher.

missymathmo08/12/2019 12:53

THIS I might just have to link this comment everytime … THIS I might just have to link this comment everytime somebody talks about click and collect should be free all the time. How do these guys think it works? Extra sensory perception and teleportation? Of course there's work involved in getting a click and collect order ready. I thought that was obvious. But methinks haters gonna hate no matter how much logic is applied.


Me thinks you might be a bit upset that you didn't get the glowing praise you expected for posting a non deal (and not an original one at that). Cheer up rainy face 😘
itchyone08/12/2019 16:14

What's sports direct got to do with tk maxx? Either can charge what they …What's sports direct got to do with tk maxx? Either can charge what they want for c&c.The sports direct c&c isn't free regardless of the voucher.


Your whole argument is other businesses charge for c&c. The only example you can come up with is Sports direct. The voucher is useful for future orders which evens out. Tk maxx offer nothing.
Wanttobuyvrbutconfused08/12/2019 15:56

I have Googled it and not one business comes up charging for c&c, that's …I have Googled it and not one business comes up charging for c&c, that's why asked.


John Lewis (£2 on orders under £30) and house of Fraser both charge for click and collect.

Admittedly house of Fraser do give you a £10 voucher to use in store with your order, essentially paying you £5 to click and collect. But since being taken over by sports direct there is no way to get either free returns or full refund in store (they give you a credit note! ) so house of Fraser has pretty much lost my custom. They literally couldn't pay me to shop there now. Anyway I digress...

Supermarkets get around charging for click and collect by imposing minimum order amounts. Sainsburys charge £4 to collect orders under £40.

Tk Maxx do offer free click and collect on orders over £50 all the time same as the department stores. (Although I think their limit is lower)

The way I see it Tk Maxx and others that charge a fee to click and collect small orders are just the same as supermarkets. It makes sense to keep costs down by trying to avoid having to fulfill thousands of small orders for free, most likely making a loss.
SimonSpencer08/12/2019 16:17

Me thinks you might be a bit upset that you didn't get the glowing praise …Me thinks you might be a bit upset that you didn't get the glowing praise you expected for posting a non deal (and not an original one at that). Cheer up rainy face 😘


Lol not looking for praise.

Just think it would be useful to some people to know when free click and collect is available.

For example people on a really tight budget who can't afford to have ~£40 tied up in tkmaxx for up to 2 weeks to get a £10 item. Or who want to use a gift card and not spend cash.

Not everyone has spare cash just lying around to take advantage of the loopholes to get free click and collect.
missymathmo08/12/2019 16:24

John Lewis (£2 on orders under £30) and house of Fraser both charge for c …John Lewis (£2 on orders under £30) and house of Fraser both charge for click and collect. Admittedly house of Fraser do give you a £10 voucher to use in store with your order, essentially paying you £5 to click and collect. But since being taken over by sports direct there is no way to get either free returns or full refund in store (they give you a credit note! ) so house of Fraser has pretty much lost my custom. They literally couldn't pay me to shop there now. Anyway I digress...Supermarkets get around charging for click and collect by imposing minimum order amounts. Sainsburys charge £4 to collect orders under £40.Tk Maxx do offer free click and collect on orders over £50 all the time same as the department stores. (Although I think their limit is lower)The way I see it Tk Maxx and others that charge a fee to click and collect small orders are just the same as supermarkets. It makes sense to keep costs down by trying to avoid having to fulfill thousands of small orders for free, most likely making a loss.


John Lewis imposed this as ppl were ordering loom bands!
There is nothing hidden about not accepting returns or offering a credit note from house of Fraser though. What do tk maxx sell that's as small as loom bands?
Wanttobuyvrbutconfused08/12/2019 15:15

That titles a bit misleading to suggest only tk maxx are offering it OP. …That titles a bit misleading to suggest only tk maxx are offering it OP. Most places offer free c&c today and everyday for that matter (s).


You're right I have amended the post to explain that there is no minimum spend.

Tk maxx offer free click and collect on orders over £50 always
Wanttobuyvrbutconfused08/12/2019 16:18

Your whole argument is other businesses charge for c&c. The only example …Your whole argument is other businesses charge for c&c. The only example you can come up with is Sports direct. The voucher is useful for future orders which evens out. Tk maxx offer nothing.


You seem a little confused. I stated that some businesses charge c&c, some do not. You wanted a list of those that do charge c&c. I'm not your personal search engine, though I suggested one for you. You pressed, so I cited sports direct. You believe charging for c&c then offering a voucher in return is free c&c. It is not.

It's you that wants a list of companies that charge for c&c. I again refer you to do your own research. Let me know when you've checked every single business in the UK, at least. Until then, it is only yourself that has no 'argument'.

Edited by: "itchyone" 8th Dec 2019
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