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Free Greggs soup with Greggs App Rewards

Found 6th Nov 2014

Just had a notification of a free soup reward on the Greggs App I have never spent anything on it so must be for all users.

FREE SOOUUP

Free Soup Reward

1. The Free Soup reward is valid from 6th November 2014 up to and including the 5th December 2014, after which time it will expire and no longer be available to you.

2. The free soup will be credited to your Greggs Rewards account for you to redeem in a participating Greggs shop.

3. To redeem your free soup, you simply need to ask for it and tell the Team Member at the Greggs shop that you are paying with Greggs Rewards. You then generate a code (8 digit or QR code) through the Greggs smartphone app in the usual way or online within the Greggs Rewards pages. Inputting the code will identify you as the Greggs Rewards account holder and the promotion will automatically be applied, so that you can enjoy your free soup.

4. The soups available over this period are the Christmas Lunch soup and the Tomato soup. Most shops will sell both varieties every day, however some shops will only sell one variety on any given day. These shops will alternate the variety of soup on a daily basis.

5. This is not in conjunction with any other offer and subject to availability.

6. The free soup is valid for take-away purchases only.

7. This prize has no cash value and cannot be exchanged for any other product or cash.

8. Greggs plc reserves the right to withdraw this offer at any time.

9. Greggs plc reserves the right to substitute any product within this promotion at its absolute discretion.

10. Only one free soup is redeemable per person, despite a person having multiple Greggs Rewards accounts.

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36 Comments

6th Nov 2014

Didn't even know they had an App so thanks for the heads up - but this should probably be in Freebies not Deals

Original Poster

6th Nov 2014

Whoops sorry any ideas how to change it?

6th Nov 2014

In my experience, the staff at Greggs have no idea whatsoever how to administer payment via this app.

However, free soup is free soup (I've also had the notification) so I will take advantage, although I won't be spending anything else via the app as I was double charged last time (due to staff incompetence with the app), which used up all my remaining credit.

PS: Voted HOT

Original Poster

6th Nov 2014

The staff at greggs havent got a clue and last time just looked at the phone and gave me my free hotdog, which I have done about 6 times now

Banned

6th Nov 2014

stuartguest1
The staff at greggs havent got a clue and last time just looked at the … The staff at greggs havent got a clue and last time just looked at the phone and gave me my free hotdog, which I have done about 6 times now

haha same

6th Nov 2014

Sounds like it's worth signing up just to get lots of free stuff the staff have no clue about! lol

6th Nov 2014

Check your Greggs app if you already have it - it's there for existing customers too.

Thanks, Greggs - good that unlike most companies they look after existing customers and not just new one.

6th Nov 2014

I just registered on the app, I got an email for a free hot dog but can't find that on the app. also, no free soup.

6th Nov 2014

Thanks, got my voucher for free soup, that's fab +1

6th Nov 2014

The app says I have no rewards available despite receiving an email saying I have a free hot dog. Should it show in the app?

6th Nov 2014

dn852k4
The app says I have no rewards available despite receiving an email … The app says I have no rewards available despite receiving an email saying I have a free hot dog. Should it show in the app?

The hot dog promo was the previous offer, which has now ended ( I redeemed it during October.)

6th Nov 2014

Already had app. Just got free soup notification!

6th Nov 2014

Awesome cheers for the heads up OP...

6th Nov 2014

With the hot dog I was just given it too. I thought it was disgusting so didn't go back but could have easily got more than one

6th Nov 2014

Thanks voted hot. I posted for the free hot dog that got very hot and so will this. Thanks OP and Greggs.

6th Nov 2014

last time I had that hot dog voucher and when i got to my local greggs they didn't prepare hot dogs at all. They offered me some other pastries instead and they didn't scan my voucher. Second time I walked in they still haven't got any hot dogs again and they gave me a steak pie.

Original Poster

6th Nov 2014

I think your going to get at least 6 or 7 free soups out of this they never scan the reward

6th Nov 2014

leypb
......the hot dog was disgusting.........

Couldn't agree with you more. I very much like Greggs and its food - very good value for the money. But the hot dog was absolutely vile. One of the most disgusting things I've tasted for a very long time. 90% of it went straight into the bin. Never, ever again!

Banned

6th Nov 2014

If you press send code you can just keep getting codes I got about four hotdogs lol

6th Nov 2014

Eden0032
I just registered on the app, I got an email for a free hot dog but can't … I just registered on the app, I got an email for a free hot dog but can't find that on the app. also, no free soup.

Hey you have to go to rewards .. you will see blue bar saying press to spend now & it will flip with a bar code no. nd something to scan .. n i think dats the free burger code... your bal shows 0 bt u get the bar code

6th Nov 2014

hmm so thats why i didnt get the free hotdog yesterday

6th Nov 2014

I didn't know how to do this went in one but walked out as there was a queue far too long. Went to another scanned phone on the qr code. Got soup but didn't work on scan so can get another hopefully they have xmas lunch one

6th Nov 2014

So let me get this right. There's no offer displayed as free soup in the app. You just have to go to a greggs then show them the qr code say you want a free soup??

6th Nov 2014

No, it shows in the app under rewards

6th Nov 2014

stuartguest1
The staff at greggs havent got a clue and last time just looked at the … The staff at greggs havent got a clue and last time just looked at the phone and gave me my free hotdog, which I have done about 6 times now

Same thing has happened to me! At first they thought I was referring to an employee discount. Eventually they just gave up and send just take it!

6th Nov 2014

honeypotpie
Same thing has happened to me! At first they thought I was referring to … Same thing has happened to me! At first they thought I was referring to an employee discount. Eventually they just gave up and send just take it!

The app is a little weird. There's no code to use. You just pay as usual using the app. But it doesn't take anything from the balance. The staff don't all know that, which is hardly surprising because it seems entirely illogical to be apparently paying for what is a free item.

6th Nov 2014

£2.99 for a hotdog lol the free one was c... Cardboard onions.soup might be better,will try. Thanks

6th Nov 2014

Disgusting chemical soup

7th Nov 2014

Not bad so far had free cupcake on my birthday, free hot dog- very nice and now a free soup, heat added.8)

7th Nov 2014

I've downloaded the app set up an account but there's no free soup under rewards:(

7th Nov 2014

jjmtex
I've downloaded the app set up an account but there's no free soup under … I've downloaded the app set up an account but there's no free soup under rewards:(

same here. No soup even after verifying your email.

Oh well.

I'll have to make do with free Starbucks for lunch

7th Nov 2014

Usually only 1 member of staff knows how to use it.

Not particularly pleasant if you're holding up a long queue because the staff member can't process payment.

Greggs have been pushing this app quite heavily and claim it speeds things up - take note Greggs management if you're going to encourage the app then at least provide your staff with the proper training!

7th Nov 2014

ses6jwg
Usually only 1 member of staff knows how to use it.Not particularly … Usually only 1 member of staff knows how to use it.Not particularly pleasant if you're holding up a long queue because the staff member can't process payment.Greggs have been pushing this app quite heavily and claim it speeds things up - take note Greggs management if you're going to encourage the app then at least provide your staff with the proper training!

Speeds things up? Every time I've used the app it's taken several times longer than paying cash - it's an embarrassment to use!

7th Nov 2014

Shocking app on Android. I couldn't even register! Lots of others with the same issue from the Play Store comments. Roll on the Christmas Bakes!

7th Nov 2014

Hi, do the rewards go away after you make the transaction? And should they be in your purchase history, even if they are at zero cost?

I ask this because I just tried to get the free breakfast. A few mins later I checked and it had deducted a £1. In the purchase history I've it only says I got Oats for a £1.

Options are:
1) to fix this and get £1 back that I can use again. How on Earth do I go about doing this anyway!
2) If the free breakfast reward wasn't processed, then I may as well try to use it again, as I get more value from that as I get a £1s worth of porridge + a drink + less effort than trying to sort it out I feel. Slightly unethical, but kind of not really my fault. Is this even an option to me though, if the reward is still there it means I can still use it right?

Newbold
The app is a little weird. There's no code to use. You just pay as usual … The app is a little weird. There's no code to use. You just pay as usual using the app. But it doesn't take anything from the balance. The staff don't all know that, which is hardly surprising because it seems entirely illogical to be apparently paying for what is a free item.

I take it that you don't have any credit. what do I do as I have balance, and because these guys don't know how to use it it's just going to deduct it...

I guess I could open up another account with no credit (though I guess that you are not strictly supposed to do that).

11th Nov 2014

shaggy
same here. No soup even after verifying your email.Oh well.I'll have to … same here. No soup even after verifying your email.Oh well.I'll have to make do with free Starbucks for lunch

same here! registered but no reward - wasted 20 minutes

Free Greggs soup with Greggs App Rewards

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