Free NHS A&E waiting time app. (currently selected hospitals)
832°Expired

Free NHS A&E waiting time app. (currently selected hospitals)

58
Found 14th Dec 2017
Came across this app which gives info on current waiting times at selected hospitals.

I thought this app is a fantastic idea and I'm suprised it's not happened sooner, hopefully if this works they'll roll it out across all hospitals.

This should help even out the waiting times across all the hospitals currently using the app.

So if you're unlucky enough to have to visit A and E, hopefully this will help you get the treatment you need sooner.
Community Updates
Currently only Staffordshire (North) and Wales North (Betsi Cadwaladr UHB)

Groups

Top comments
What a pointless app and a waste of time and NHS money.

If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.
If unwell enough to need A&E then you should be using the nearest appropriate A&E. If well enough to choose which one you go to & travel further for a shorter wait, you probably aren’t unwell enough to NEED A&E.
If you have time to check an app and be choosing whether to go based on waiting time then wouldn't it be better to go to a walkin centre.
Original Poster
Chiptivo5 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.

​Seriously . There's a bigger picture than that.
58 Comments
Do you happen to have a list of the hospitals or currently has on it? Thanks
"The first release of this system is limited to North Staffordshire Urgent care sites. If providing feedback on the application (which we would encourage), please take this into account. The hospital is keen to work with our NHS Providers to expand coverage of this application. For details, please contact the UHNM through this email address: WaitTimesApp@uhns.nhs.uk"
Brilliant idea if it works and updates in realtime
North Staffordshire and wales
What a pointless app and a waste of time and NHS money.

If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.
If unwell enough to need A&E then you should be using the nearest appropriate A&E. If well enough to choose which one you go to & travel further for a shorter wait, you probably aren’t unwell enough to NEED A&E.
Chiptivo2 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.


Exactly right! I'm hoping it will keep the non urgent out of the department. Some people have no sense.
If you have time to check an app and be choosing whether to go based on waiting time then wouldn't it be better to go to a walkin centre.
I am currently waiting for two different referral for specialist and have no idea how long it will take. So how about they concentrate on keeping patients informed without coming up with apps to get rid of timewasters .
Original Poster
Chiptivo5 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.

​Seriously . There's a bigger picture than that.
stave8412 m ago

If unwell enough to need A&E then you should be using the nearest …If unwell enough to need A&E then you should be using the nearest appropriate A&E. If well enough to choose which one you go to & travel further for a shorter wait, you probably aren’t unwell enough to NEED A&E.


So you’d rather go to the nearest A&E and wait 4 hours instead of drive for 30 mins and wait 2 hours? Doesn’t make any sense. People check the times because it’s a considerable difference.
If you’re unable to drive due to an accident etc it doesn’t matter how far away you go. You could drive for 2 hours and save waiting an extra 4.
Chiptivo17 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.


"Ah I've broken my leg and need a cast, I wonder which of 3 hospitals with 15 miles of me is the least busy"

Sometimes travelling an extra 20 minutes could save you 2-3 hours waiting AND reduce the workload on the busies hospitals. Helpful for staff, patients and emergency services. Brilliant idea.
Brilliant app, my wife needed to go to hospital (AE) to have bandages having something like this regulates patients.

What a superb idea
Think it's a good idea. I have 4 hospitals all similar distance from my home address..checking waiting times before leaving would mean I went to the quietest one...if a two min check on an app could save me unknown hours of waiting it can't be a bad thing..if the emergency was such that even 2 mins was too long I'd have called an ambulance I think..plus it could prevent unnecessary Visits as those who don't need to go to a and e would be put off by wait times..win win all round.
Why would anybody want that? It's not like you plan trips to A&E - or you're not supposed to. Waste of time and money - although that's why NHS is failing..
Waiting time will be different for different people! I was rushed in and taken straight to resus, and this a) meant a different waiting time for me b) made the waiting time longer

They should instead be using the time and money to put the right people in wards like resus rather than the wrong ones, as I’m sure I’m not the first or last person to be put on the wrong ward (not a life-threatening condition, which they knew, and I was stuck there for an hour- I could have easily been left waiting where they put me waiting afterwards).
There is that much info online if checked properly half the people in A&E wouldn't not need be there.
Take away the drunks at the weekend and they would be nearly empty.
Pretty sure this will just encourage people to treat A&E as a walk-in doctors clinic.
Chiptivo28 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.

Not everyone has an A&E that is obviously the nearest though - unless you live in a town or city with an A&E department, you may well have two or three that take the same amount of time to drive to. So, it seems sensible to look at the traffic, and sensible to look at how long the queue is when you get there if you have that information. If its a life or death situation, then obviously you'll call an ambulance: and ambulances crews will also take into account traffic and the business of the possible A&E destinations.

There are a lot of awful stories about people abusing A&E services and turning up with a headache or a cough. But, that doesn't mean its only a service for life and death scenarios - plenty of people injure themselves playing football on a Sunday, decide it will be fine, but wake up monday with a massively swollen ankle. They should probably go to an A&E - but whether they arrive in 1 hour or 4 hours isn't going to make much difference.

I don't fully understand how this app will work though. People are seen in terms or urgency when they get to an A&E, not in the order they arrive: if you got a swollen ankle then you are going to wait longer than anyone with anything potentially fatal.
Teznicholls9 m ago

Think it's a good idea. I have 4 hospitals all similar distance from my …Think it's a good idea. I have 4 hospitals all similar distance from my home address..checking waiting times before leaving would mean I went to the quietest one...if a two min check on an app could save me unknown hours of waiting it can't be a bad thing..if the emergency was such that even 2 mins was too long I'd have called an ambulance I think..plus it could prevent unnecessary Visits as those who don't need to go to a and e would be put off by wait times..win win all round.


Indeed their are uses for this app and regarding waiting times i have a family member who is very ill and they would rather take the risk and stay at home rather then wait 4 hours in a overcrowded A&E sad times for the NHS thank you Tory voters
It's only for two places though....
Dolphinzz13 m ago

Waiting time will be different for different people! I was rushed in and …Waiting time will be different for different people! I was rushed in and taken straight to resus, and this a) meant a different waiting time for me b) made the waiting time longerThey should instead be using the time and money to put the right people in wards like resus rather than the wrong ones, as I’m sure I’m not the first or last person to be put on the wrong ward (not a life-threatening condition, which they knew, and I was stuck there for an hour- I could have easily been left waiting where they put me waiting afterwards).




Glad someone put this!!

I reiterate:
Waiting time will vary. This app does not currently provide details of any Accident and Emergency department anyway, according to their own website. Only urgent care centres which are different.

A&E will triage you - and based upon this triage - the wait could be 10 seconds or 2 hours or 3 hours. An app cannot tell you this.
Edited by: "Firefly1" 14th Dec 2017
Chiptivo34 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.


What utter tripe.
RedRain9 m ago

Indeed their are uses for this app and regarding waiting times i have a …Indeed their are uses for this app and regarding waiting times i have a family member who is very ill and they would rather take the risk and stay at home rather then wait 4 hours in a overcrowded A&E sad times for the NHS thank you Tory voters


If you can make the choice between A&E or staying at home, I would suspect A&E is not suitable
On reflection, this app is dangerous and will almost certainly be removed by the creators.

This app incentivises potentially very sick people (who perhaps do not fully appreciate the dangers of their condition) to drive an additional 15+ minutes to a hospital with a lower waiting time.

In reality, they needed life-saving treatment started 15 minutes earlier and would have been put straight into resus. For example - sepsis. It is absolutely time critical and the public will just think about driving for another 15 minutes to a less busy hospital.

Nationwide implementation would result in fatalities. I'll certainly be emailing them this feedback as it genuinely would cause deaths on any larger scale of implementation.
Edited by: "Firefly1" 14th Dec 2017
RedRain20 m ago

Indeed their are uses for this app and regarding waiting times i have a …Indeed their are uses for this app and regarding waiting times i have a family member who is very ill and they would rather take the risk and stay at home rather then wait 4 hours in a overcrowded A&E sad times for the NHS thank you Tory voters


I am similar, although I find it difficult to explain the logic to people not in this sort of situation, as the assumption is still made that by choosing not to go to A&E I can't possibly have actually warranted medical care in the first place.

It is a case of needing treatment - urgent time-critical treatment that should really be administered under care of a medical professional - but being so unwell that the uncomfortable wait in an enclosed area with other potentially contagious people for too long can make it worse relative to how much the treatment would then improve it. It can become less risky overall to administer it at home, although inappropriate.
Edited by: "Katanaqui" 14th Dec 2017
In my experience on the average Friday night the drunks and druggies get prioritised to prevent them making a nuisance of themselves
Chiptivo53 m ago

What a pointless app and a waste of time and NHS money. If you REALLY need …What a pointless app and a waste of time and NHS money. If you REALLY need to use an ACCIDENT AND EMERGENCY department, questioning if you should attend based on waiting times should not be a consideration.


Some A&Es have merged now with walk in centres where the stand alone centres have closed down in which case this would make this app handy
This idea is nonsense.
For starters waiting times in a&e are pure speculation. It's not an appointment! An estimated hour can quite easily be 4 and likewise the 4 hour wait could change to an hour.
Triage is also completely unaccounted for. If it's deemed that you are ok to wait then you will wait, if not the waiting times mean nothing anyway.
Services at different hospitals also completely unaccounted for. Travel further to be seen quicker then to be told the specialist department is at the other place.
This happened to me when I decided to travel to a less busy hospital for a severed thumb. After triage I was told to get to the hospital I avoided where the specialist doctors resided.
In short, a rubbish idea.
And in any case, where is the deal???
Avatar
deleted1545998
I often play the self surgery vs A&E game too ...
I'm baffled to see all of this "if you really need an A&E dept..." ranting. It's presumably based on the assumption that anyone in A&E who isn't at death's door must be a drunk or a hypochondriac. It seems alot of commenters here aren't aware that it isn't just people with blood gushing out of their necks who need A&E (and who are often referred there by their GPs), For example, dementia sufferers who have demonstrated that they are a danger to either themselves or someone else are routinely directed to A&E by social services and the police. That's as well as all the non-life threatening but genuine conditions requiring assistance (broken bones, tonsilitis, chest pains, blackouts, etc).
If this has the effect of spreading the load of A&E patients (e.g. preventing one A&E department being swamped while another nerarby is relatively quiet) then this seems like a good idea.
Original Poster
fireman11 h, 33 m ago

And in any case, where is the deal???

​It's free?? It can potentially save you time too, which in some cases is valuable.
morrig2 h, 23 m ago

There is that much info online if checked properly half the people in A&E …There is that much info online if checked properly half the people in A&E wouldn't not need be there. Take away the drunks at the weekend and they would be nearly empty.


Interesting my experience of working in A&E was that drunks & injuries solely due to drink etc were a rarity (perhaps 2-3 people over the weekend in Majors).
Vast majority of avoidable or unnecessary A&E work was people who didn’t want to wait for GP, or wanted a 2nd opinion, or should have accessed 111 or a pharmacy instead.
stave8436 m ago

Interesting my experience of working in A&E was that drunks & injuries …Interesting my experience of working in A&E was that drunks & injuries solely due to drink etc were a rarity (perhaps 2-3 people over the weekend in Majors).Vast majority of avoidable or unnecessary A&E work was people who didn’t want to wait for GP, or wanted a 2nd opinion, or should have accessed 111 or a pharmacy instead.


Agreed, and it's these idiots that will have these apps on their iPhones and will look and see just a 20 minute wait and will turn up for these second opinions and free paracetamols for a cold.

We wonder why the NHS is in a mess when it has record investment and more money being ploughed into it that it's ever had.
Crazy!
Chiptivo6 m ago

Agreed, and it's these idiots that will have these apps on their iPhones …Agreed, and it's these idiots that will have these apps on their iPhones and will look and see just a 20 minute wait and will turn up for these second opinions and free paracetamols for a cold.We wonder why the NHS is in a mess when it has record investment and more money being ploughed into it that it's ever had. Crazy!


...or it'll be used by people like my wife, who broke her ankle a few weeks ago and wanted to know which A&E was the least swamped
stave841 h, 3 m ago

Interesting my experience of working in A&E was that drunks & injuries …Interesting my experience of working in A&E was that drunks & injuries solely due to drink etc were a rarity (perhaps 2-3 people over the weekend in Majors).Vast majority of avoidable or unnecessary A&E work was people who didn’t want to wait for GP, or wanted a 2nd opinion, or should have accessed 111 or a pharmacy instead.


My experience of waiting for a GP appointment where I live is it takes about 15 weeks just to get a telephone consultation. 111 will say contact meddoc for out of hours, meddoc then refer to A+E. A+E would be a whole lot less busy if the GPs, 111 and meddoc took some responsibility and actually dealt with patients.
Dan_Monkfield-105029320431 h, 3 m ago

My experience of waiting for a GP appointment where I live is it takes …My experience of waiting for a GP appointment where I live is it takes about 15 weeks just to get a telephone consultation. 111 will say contact meddoc for out of hours, meddoc then refer to A+E. A+E would be a whole lot less busy if the GPs, 111 and meddoc took some responsibility and actually dealt with patients.


Being both a GP & working for an OOH GP service I assure you we do take responsibility & do our best to help people. Sadly some people are disrespectful and ungrateful for the care they receive. I went to work on Sunday with mountain boots & crampons so I could get in & see people who needed it. I’ll leave you to think about that for a moment.
PS: I convert 0.8% of my out of hours consultations to A&E/Admission. The other 99.2% I do deal with myself.
Perhaps you could do better?
RedRain5 h, 32 m ago

Indeed their are uses for this app and regarding waiting times i have a …Indeed their are uses for this app and regarding waiting times i have a family member who is very ill and they would rather take the risk and stay at home rather then wait 4 hours in a overcrowded A&E sad times for the NHS thank you Tory voters


Yeah Tory fascist scumbags
If its an emergency the waiting time is zero! The local GPs need to get their act togther
Post a comment
Avatar
@
    Text