120°
EXPIRED
Free Photobook worth £23.99 @ Photobox
Free Photobook worth £23.99 @ Photobox

Free Photobook worth £23.99 @ Photobox

Offer valid for 1 Classic A4 Photobook with 26 pages only. Additional pages will be changed at the standard rate. Offer valid for new customers only placing their first order on photobox.co.uk. Offer ends 31st March 2010. Offer cannot be used in conjunction with any other offer or promotion. All standard Photobox term and conditions apply.

EDIT: sorry yes postage is £3.99

38 Comments

Postage cost?

looks good thanks

robot1000;8200260

Postage cost?


£3.99

ace101;8200415

£3.99


The OP should really include that in the title

HOT!! Great deal :thumbsup:

This should be in the 'normal' deals section though ;-)

tried to order mine - saying full price - opened a brand new account too ??

Me too - charging full price even though I opened new account. Even tried adding another item to basket, but still charging. :x

Troythecat;8202024

Me too - charging full price even though I opened new account. Even … Me too - charging full price even though I opened new account. Even tried adding another item to basket, but still charging. :x



im quite annoyed now too - after spending 2 hrs sorting the photos out i wanted in it lol

just went on live help - and asked about it - they manually added the credit to my account and i have now processed for just P&P

tried this too and didn't work either. Wasted 3 hours creating the book and then it showed full price. I called Photobox's customer services and they said the offer wasn't valid.

Frustrating!!

they only offer 60 free prints. not photo books. Just spoken to them to confirm this.

Caroline72;8202699

they only offer 60 free prints. not photo books. Just spoken to them to … they only offer 60 free prints. not photo books. Just spoken to them to confirm this.



OP could you detail where you got this offer from so we can see if we can push it too.

vikkiwathall;8202275

just went on live help - and asked about it - they manually added the … just went on live help - and asked about it - they manually added the credit to my account and i have now processed for just P&P



I had a similar problem quite a while back - an offer had been made and they changed the time limit on it. I phoned up and initially was told 'hard luck'; but called back and politely span out just how much effort I'd put in and how unfair it was and they credited my account the full amount.

As the page is still visible and allowing you to register and enter details you have a very strong agrument with them - you should get a credit as vikkiwathall did. :-D

Caroline72;8202699

they only offer 60 free prints. not photo books. Just spoken to them to … they only offer 60 free prints. not photo books. Just spoken to them to confirm this.


stevo99;8202575

tried this too and didn't work either. Wasted 3 hours creating the book … tried this too and didn't work either. Wasted 3 hours creating the book and then it showed full price. I called Photobox's customer services and they said the offer wasn't valid. Frustrating!!



Don't stand for their evasiveness - try again ;-)

If you Google for "photobox photobook" or even "photobook" the page the op links to comes up top of the list as a "Sponsored Link".
I can't see how they can claim it isn't valid. It's being offered to any google user - not some select few so should be honoured.

not worth the effort surely!

Original Poster

My mother in law found it through google. we've just been at a wedding and she was getting one for her mother. I definately have the credit on my account. maybe too many people showed interest after I posted this and it ****** them off

storysacks;8206204

not worth the effort surely!



I was really encouraging the folks who had already followed the link signed-up and started uploading photos to insist on the credit they were due :thumbsup:

janceyb;8208402

My mother in law found it through google. we've just been at a wedding … My mother in law found it through google. we've just been at a wedding and she was getting one for her mother. I definately have the credit on my account. maybe too many people showed interest after I posted this and it ****** them off



There was a photobox 'glitch' posted long ago where hundreds of us got giant photo pictures for the cost of postage (I got 6 for £4.99 I think) - Photobox honoured all of those orders even though it must have cost them thousands... their offers have always been a bit of a farce - changing half-way through the offer period etc...

What a waste of time...spend 3 hours making my photobox photobook, before finding out offer had 'expired'

How can an offer expire before the expiry date?

Dont even bother using the Photobox Live Assistance...some dumb contact system they have in place.....if you do use it ask for 'Zelalem' she is so UNHELPFUL....Hello Zelalem..wakey wakey!!

Original Poster

this is NOT expired.

bobobot;8214736

What a waste of time...spend 3 hours making my photobox photobook, before … What a waste of time...spend 3 hours making my photobox photobook, before finding out offer had 'expired'How can an offer expire before the expiry date?Dont even bother using the Photobox Live Assistance...some dumb contact system they have in place.....if you do use it ask for 'Zelalem' she is so UNHELPFUL....Hello Zelalem..wakey wakey!!


this happened to me too and I spoke to this unhelpful person too. I then tried another live chat (after the reply from somebody saying it is a sponsored link on google) and spoke to somebody called kerry who was equally unhelpful and blinded me with science to justify not getting offer. Although I sent her the web page showing offer on photobox site, she was more interested in WHERE I got it from and could I send her the email address it came from etc. Then I mentioned the google link and to cut a long story short I got nowhere and haven't the time to start all over again!

It IS expired! If they are refusing to honor it after THREE HOURS?!?! of uploading photos then it's not available is it?!

I wont be wasting my time, a shame you want other people to waste theirs!

I already contacted their customer service by email explaining the story like other did.

Hopefully, they will look into it tomorrow.

Thanks for the post - also spent ages uploading pics and organising them into a book only to have a final payment due of £27+. Link from google still shows as an offer but photobox do not appear to be honouring it. For anyone else, don't bother wasting your time.

Original Poster

after this was expired the first time I made another account and it got a free credit... valid until april 25th. clearly it wasn't expired.

storysacks;8228710

It IS expired! If they are refusing to honor it after THREE HOURS?!?! of … It IS expired! If they are refusing to honor it after THREE HOURS?!?! of uploading photos then it's not available is it?!I wont be wasting my time, a shame you want other people to waste theirs!



Misquote there matey....

I spend 3 hours uploading my photos + making the photobook, before I was informed that they would not process my order/honour the offer...

SORT IT OUT!! Graham Hobson Founder + CTO of Photobox
([email protected]photobox.com if you would like to drop him a line personally!!)

Thanks Bobobot, I emailed him already.

Should be expired, they don't even reply to emails.
Don't waste your time

Still doesn't work, don't waste your time

Tbh I have used the company,I don't think it is worth the time! The prints are not that good! They don't even seem to have a lock on the web page when you put your account details in?

Banned

I followed the link on saturday, and I got one credit. I have just made up the calssic A4 book, and the credit was accepted, £3.99 for P&P charged.

Thanks OP!

I think it's hit and miss on this one..some have gotten lucky, while other (like myself) have not been.
Photobox CS is a joke.Grrrr!

All I was looking was a photobook of the new wee one, for his granny...

This has not expired and indeed has been extended until 30 April 2010!

Banned

russell07;8243007

This has not expired and indeed has been extended until 30 April 2010!



Yeah, I just tried it again with a different email address and it worked fine.

After contacting the boss, a few people from Photobox seems to care about my complaint now. The boss told them to honour the offer (One off good will gesture..of course). Anyway, I am happy.

I tried to order last night but offer was not working so used live chat during the day and operator added photobook credit to my account. paid only £3.99 for delivery.

Thanks Janceyb, Ordered the Photo book with my wife Pregnancy and Baby shower Photos and it is charging me just 3.99. Very very good offer, not to miss out.

By the way, this offer is extended till April end. So guys grab it before it goes off....

recieved my book today - great quality.

ive just created another 2 accounts and the credits were added both times - thats another 2 ordered !!

THIS IS BACK ON NOW!!
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