Free Returns with Paypal
626°Expired

Free Returns with Paypal

48
Found 24th Mar 2017
Was looking for the elusive £5 off voucher but came across this. It says PayPal will pay for your return postage (of upto £15 per item) of 12 items if you don't like it. Sounded like a cracking freebie to me given I don't mind whether it's Paypal or something else I use to pay. Think I remember something about using PayPal means your standard credit card security doesn't apply so if you want that security, don't use paypal. But for everything else, worth it!

Might be account specific but I had it without any voucher etc. Hope it helps!
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48 Comments
Not a deal and nothing new. This has been the way for ages.
nice find matey! hot from me
Banned
"if you don't like it"
I will never sell you anything. WTF.
great from a fussy indecisive buyers point of view,not so good for the sellers.
used this to get £15 back not so long ago
Thank you
never used this but would be daft not to activate
great!
Original Poster
Master.G

Not a deal and nothing new. This has been the way for ages.


Fair play. Never knew this existed as is the case for a few others. Shame I've been missing out for such a long time.
Original Poster
malm

great from a fussy indecisive buyers point of view,not so good for the … great from a fussy indecisive buyers point of view,not so good for the sellers.



I'd argue otherwise. Great for sellers who you wouldn't buy from not knowing what it was going to be like... Encouragues buyers to spend.
Nothing new been up for months. Mines been activated four around a year now. Also its a right pain getting a refund from these Telus people nearly always ask me to provide info ive already submitted. I normaly just end up going through paypal to get my return postage back as this ''telus international'' are useless
Used once in the last year (once out of approx 50-60 purchases). It's a good back up from dodgy sellers on ebay. Most sellers are fair, the ones I have bought from anyway.
Heat!
machomansavage

Nothing new been up for months. Mines been activated four around a year … Nothing new been up for months. Mines been activated four around a year now. Also its a right pain getting a refund from these Telus people nearly always ask me to provide info ive already submitted. I normaly just end up going through paypal to get my return postage back as this ''telus international'' are useless



​Know exactly what you mean! Attempted to get a refund of £2.99 return postage for a label generated and paid for through PayPal website. Provided screenshots of the transactions and then 2 - 3 weeks later had an email from those idiots at Telus asking for proof that I paid for the postage via PayPal and asked for proof again!
It wound be up that much I almost emailed back asking if they were having a laugh! For the sake of £2.99 I thought f**k it and just left it!
Search 'PayPal returns' on here and you'll find this is about the sixth time this deal has been posted
mmm,if you click on the link it asks for your email/password.Probobly not the safest way to sign up.
Best to sign up to the deal directly through PayPal
Thanks OP - would've missed this. Have some heat!
wow....oh wait used Paypal for 30 years and never returned anything yet. Good if there's a blue moon then :-)
Does this apply to ebay items???

In the past, paypal and ebay have refused to accept (clear and obvious) Royal mail registered post as proof of sending items back, with a serial notorious seller whom had several online warnings on several forums. They seem to back the seller not the buyer
complete scam.. you do everything they ask then you dont hear off them for months
Certainly not a scam, I have used Telus twice this year to claim return postage, no problems, takes a few weeks to arrive but paid up without any hassle!
Serge

Certainly not a scam, I have used Telus twice this year to claim return … Certainly not a scam, I have used Telus twice this year to claim return postage, no problems, takes a few weeks to arrive but paid up without any hassle!



​Any excuse not to pay in my experience. Total nightmare. Have lost quite a lot of faith in this offer.
fmillington

​Know exactly what you mean! Attempted to get a refund of £2.99 return po … ​Know exactly what you mean! Attempted to get a refund of £2.99 return postage for a label generated and paid for through PayPal website. Provided screenshots of the transactions and then 2 - 3 weeks later had an email from those idiots at Telus asking for proof that I paid for the postage via PayPal and asked for proof again! It wound be up that much I almost emailed back asking if they were having a laugh! For the sake of £2.99 I thought f**k it and just left it!



If that happened again ring paypal and say " still haven't been refunded through telus and paypal said if I still haven't had it by today ring you and paypal will refund it" works every time. PayPal are aware of the issue which leads me to think why did they renew the contract with telus. The more of us who complain the better it'll get guys
skgwho

I'd argue otherwise. Great for sellers who you wouldn't buy from not … I'd argue otherwise. Great for sellers who you wouldn't buy from not knowing what it was going to be like... Encouragues buyers to spend.


Your point has some merit,but do these guys actually pay up would really like to know.
malm

great from a fussy indecisive buyers point of view,not so good for the … great from a fussy indecisive buyers point of view,not so good for the sellers.


Eh, you'd think, but we offer free returns and practically no one takes it. Better to get stuff returned as is for a few quid than they damage it to try and force you to pay the return anyway. Plus it increases buyer confidence.

Depends what you're selling though, clothes are probably going to have a high returns rate, and you can't choose to opt out. But it's paypal paying anyway, you get your fees back so all you've lost is your postage.
Terrible for sellers.

Clearly open to abuse from fraudulent buyers.
Original Poster
malm

Your point has some merit,but do these guys actually pay up would really … Your point has some merit,but do these guys actually pay up would really like to know.


I havent had any experience yet but others have. Seems tempramental but does (eventually) work.
Istanbul_Kop

Terrible for sellers. Clearly open to abuse from fraudulent buyers.


I buy and sell the odd thing on ebay. I would be a little hesitant on someone sending back a damaged or used item that I have sold them.

Only once so far have bought something that turned out to be pile of junk,the cost of return would have been significant so, if paypal helped on the return price that would have been good for me.
never returned anything in 10+ years on ebay, but good to know!
eBay has this offer on anyway, so this is nothing new.

Kind regards.
PayPal's buyer's protection is a bit of a scam as they decide on their own which purchases to protect (their reps cannot articulate exactly how long purchases are protected - try it!) and do not abide by the Consumer Rights Act (for faulty goods). Their website says : "PayPal Buyer Protection is neither a product warranty nor a service warranty. No guarantees are given. PayPal Buyer Protection does not affect your statutory rights against the Payment Recipient".

Besides, using PayPal scuppers your rights under Section 74 of Consumer Credit Act (from MoneySavingExpert): http://www.moneysavingexpert.com/credit-cards/PayPal-Section75

I've heavily used PayPal in the past but have started to avoid following bad experiences and choose to pay directly with my credit card instead.

Not marking cold as free returns might still be appealing for bulky item purchases that cost a fortune to return.

malm

great from a fussy indecisive buyers point of view,not so good for the … great from a fussy indecisive buyers point of view,not so good for the sellers.



I'd say it's good all round due to the increased confidence it gives buyers. Plus buyers can return stuff anyway and most will probably know that if they use the eBay returns system and they select reason as "defective" or "not as described", the seller will be forced to pay return postage, where as this way at least the seller is let off the hook for the return postage cost. With eBay at least sellers are forced to accept returns in any event (the setting when creating a listing makes no difference) so this doesn't necessarily mean more returns just means they don't have to be so costly....
Edited by: "ST3123" 25th Mar 2017
Been like this for a long time, I think for 2 years now? It was an offer last year, that they extended for the entirety of this year.

I've claimed postage on an item I returned a bit ago, for me personally it was a ridiculous hassle just to claim the £3.50 postage. It took them about 15 days to respond to my claim, then we had a long back and forth where it took them 2 days in between each email to respond. My claim was getting money back for a pre-paid label, and I had to continuously explain to them why I couldn't provide proof of payment for shipping alongside all my other evidence, because it was prepaid! This is probably just a one off, and the service itself is great for buyers.I did end up getting my money back, eventually.
fmillington

​Know exactly what you mean! Attempted to get a refund of £2.99 return po … ​Know exactly what you mean! Attempted to get a refund of £2.99 return postage for a label generated and paid for through PayPal website. Provided screenshots of the transactions and then 2 - 3 weeks later had an email from those idiots at Telus asking for proof that I paid for the postage via PayPal and asked for proof again! It wound be up that much I almost emailed back asking if they were having a laugh! For the sake of £2.99 I thought f**k it and just left it!


So they won! oO
Used it once, they refunded the postage + packaging cost.
Used them once to ship my defective phone back to China.
I claimed that I just changed mind, if you claim with reason being defective, they will refuse to refund (found in previous posts of this offer).
£15 saved. This was more than year ago and despite it was more than 30 days of posting back,
Telus still accepted and paid
Edited by: "_hukdealer_" 31st Mar 2017
i wish I'd known about this before getting ripped off for £6.60 by a seller who expects me to change me negative review because they refunded the price of the faulty item.
so if u buy through eBay and pay with paypal but want to return it paypal will return the postage costs?
This was posted at least a year ago.
firstofficer

eBay has this offer on anyway, so this is nothing new.Kind regards.


EBay themselves will refund postage?
_hukdealer_

Used them once to ship my defective phone back to China.I claimed that I … Used them once to ship my defective phone back to China.I claimed that I just changed mind, if you claim with reason being defective, they will refuse to refund (found in previous posts of this offer).£15 saved. This was more than year ago and after despite it was more than 30 days of posting back,Telus still accepted and paid


What is their reasoning behind refusing to pay for the return of a damaged item? Sounds weird.

I have a damaged / not as described item from an India based seller and think it would cost more to mail it back than the cost of the item itself, so don't want to end up screwing myself over.
Edited by: "Meathotukdeals" 31st Mar 2017
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