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Free Same Day Delivery (Weekdays Only) for orders over £15 @ Euro Car Parts
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Free Same Day Delivery (Weekdays Only) for orders over £15 @ Euro Car Parts

22
Posted 21st Mar
Euro Car Parts: Free Same Day Delivery usually £3.95

We’re now offering a free service for orders over £15 (subject to stock being available from your local branch).

Same Day Delivery
(08:00 - 18:00hrs) Weekdays Only
(order before 3pm, delivered by 6pm)

eurocarparts.com/
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22 Comments
Used to be free over £10 until late last year until they started charging...
Just tried this with an in stock item and it's showing full price for deliver. Item is £25
rsmorbitsound21/03/2020 11:20

Just tried this with an in stock item and it's showing full price for …Just tried this with an in stock item and it's showing full price for deliver. Item is £25


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Just checked and it's weekdays only. Please edit post
Horrible company
Mabaig76521/03/2020 16:54

Why is that? What they have done to you..?


Ordered from there before. Item never turned up. Rang them and got lied to emailed customer services several times after no reply for weeks had to eventually launch a dispute with PayPal to get my money back. Genuinely the worst company I've dealt with. Would NEVER use them again.
rsmorbitsound21/03/2020 11:20

Just tried this with an in stock item and it's showing full price for …Just tried this with an in stock item and it's showing full price for deliver. Item is £25


If it's not in stock at your local branch (use postcode lookup) then it would likely be quoting for delivery from head office. The branch I work at fulfils a regular number of SDD on a daily basis and I can't fault the bunch of drivers employed there.

AFAIK, in light of Covid-19 there are stipulations in place from management now where our drivers cannot leave deliveries with neighbours.
Great, thanks for this. My front brake pads just went so perfect timing!
are they still delivering even in the current climate?
tom619525/03/2020 10:49

are they still delivering even in the current climate?


eurocarparts.com/cov…ate

YES - as a company we are able to deliver on same day delivery and home deliveries from head office.

For the safety of colleagues and customers only those who fall into the category of key workers will be able to collect their click and collect orders and ONLY upon a call confirming they can collect.

This was announced just under 2 hours ago.

*I work at a local ECP branch - I had to print the announcement and whack it on the door.*

STAY SAFE
Edited by: "crazycatlady14" 25th Mar
crazycatlady1425/03/2020 12:27

https://www.eurocarparts.com/covid19-updateYES - as a company we are able …https://www.eurocarparts.com/covid19-updateYES - as a company we are able to deliver on same day delivery and home deliveries from head office.For the safety of colleagues and customers only those who fall into the category of key workers will be able to collect their click and collect orders and ONLY upon a call confirming they can collect.This was announced just under 2 hours ago.*I work at a local ECP branch - I had to print the announcement and whack it on the door.*STAY SAFE


Nice one bro. Seeing as you work for ECP perhaps you can help me out, I click and collected some wiper blades a couple weeks ago for £26 but now they're £20 if you use the code. Can I return the old ones and re-purchase at the newer price?
tom619525/03/2020 12:56

Nice one bro. Seeing as you work for ECP perhaps you can help me out, I …Nice one bro. Seeing as you work for ECP perhaps you can help me out, I click and collected some wiper blades a couple weeks ago for £26 but now they're £20 if you use the code. Can I return the old ones and re-purchase at the newer price?


Best to phone customer services and ask, or call the branch, it's at their discretion I would have thought !
tom619525/03/2020 12:56

Nice one bro. Seeing as you work for ECP perhaps you can help me out, I …Nice one bro. Seeing as you work for ECP perhaps you can help me out, I click and collected some wiper blades a couple weeks ago for £26 but now they're £20 if you use the code. Can I return the old ones and re-purchase at the newer price?


Also, with click and collects you get 365 days for return, so... Just bear in mind the restrictions on counter service as well; if you don't fall into the criteria, they would not serve you at the store. They are really pushing out home deliveries in light of Covid-19.
crazycatlady1425/03/2020 13:02

Also, with click and collects you get 365 days for return, so... Just bear …Also, with click and collects you get 365 days for return, so... Just bear in mind the restrictions on counter service as well; if you don't fall into the criteria, they would not serve you at the store. They are really pushing out home deliveries in light of Covid-19.


Ah right yeah thats fair enough I'm not a key worker. I'll just reorder and get the other bits I want and look to return the previously purchased wiper blades later on in the year (it's only a £6 saving in any case)
Ordered from here last year took a month to deliver. Placed a new order on 14th April, told it should be here by TODAY. NOT arrived. Managed to speak to someone on phone today and was told my order still hasn't been dispatched. I won't be ordering from this compant again. They have a few stores near me in Glasgow yet they can't deliver ten days later even though all items were in stock. Also they have staff that stay in a couple of streets next to mine. Customer service... VERY POOR. Customer satisfaction ? NONE. At least not from me
donaldmcgill224/04/2020 16:29

Ordered from here last year took a month to deliver. Placed a new order on …Ordered from here last year took a month to deliver. Placed a new order on 14th April, told it should be here by TODAY. NOT arrived. Managed to speak to someone on phone today and was told my order still hasn't been dispatched. I won't be ordering from this compant again. They have a few stores near me in Glasgow yet they can't deliver ten days later even though all items were in stock. Also they have staff that stay in a couple of streets next to mine. Customer service... VERY POOR. Customer satisfaction ? NONE. At least not from me


Head office were swamped with orders that they couldn't keep up with. Can imagine there are a select few working in customer services and this may well be from home. As of maybe two weeks ago they started putting orders from website through to local branches where they have the stock for delivery, (not including same day delivery, that's how they have always worked). They are for now operating on fewer drivers so that ramps the number of deliveries done per driver each day.
Branches have to go through the same channel as customers to get through to customer services, so no contact with them. There have been measures put in place by the company to limit who can use click and collect and whilst lockdown is still in effect, rightly so.

The amount of abuse I and other members of staff are facing by the minority who try and come into the store and are not key workers, is unprecedented. AFAIK they are the only main motor factor still open country wide so demand by retail is higher than it has ever been.
All items I ordered were in stock at the branches near me so no excuse. Their is at least three drivers live near to me.When I spoke to customer services the guy told me that my order HAD NOT BEEN DISPATCHED.To my knowledge it STILL hasn't been sent out
donaldmcgill224/04/2020 16:29

Ordered from here last year took a month to deliver. Placed a new order on …Ordered from here last year took a month to deliver. Placed a new order on 14th April, told it should be here by TODAY. NOT arrived. Managed to speak to someone on phone today and was told my order still hasn't been dispatched. I won't be ordering from this compant again. They have a few stores near me in Glasgow yet they can't deliver ten days later even though all items were in stock. Also they have staff that stay in a couple of streets next to mine. Customer service... VERY POOR. Customer satisfaction ? NONE. At least not from me


If you ordered an in stock item for same day delivery on the 14th April then it should have been delivered that day?
If the day was given as the 24th then I'm guessing you chose 'economy' shipping which will be sent out from the Tamworth depot. My guess would be the item you ordered is not in stock so has not been despatched.
All items were in stock. Yes it should have been delivered that day but they said because of corvid19 it would take between seven and ten days. When I phoned them on 24th they said my order hadn't even been dispatched. Won't be buying anything else from them
Received my order today but some items were wrong. Tried phoning, left hanging on for over 30 minutes so put phone down. Tried contacting them via chat on their web page. Guess what. Still awaiting on them answering and it's been over 2 hours. DAIBOLICAL service from this company
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