Unfortunately, this deal is no longer valid
Free Upgrade To BT Superfast Fibre.
102° Expired

Free Upgrade To BT Superfast Fibre.

24
Posted 14th Oct 2018Edited by:"Wazz2013"
Just received a letter from BT thanking for being a loyal customer and are offering a free BT fibre upgrade for 18 months.

You should receive a letter soon, could be because i was checking BT fibre deals a few days earlier.

Use the link to add free BT Fibre 50mb download to your basket and log in to complete the deal.
Community Updates

Groups

Top comments
Mumushka17 m ago

Looks to me like that ties you in to a new 18 month contract - if you're …Looks to me like that ties you in to a new 18 month contract - if you're like me and switch every time your contract ends, then this could work out quite expensive! (and if you're not like me and switching every time your contract ends, then you're probably paying too much!)


Don't worry about being locked in for 18 months bt will increase the price at least twice during that time leaving you free to walk away as they broke the terms of your contract.
24 Comments
Looks to me like that ties you in to a new 18 month contract - if you're like me and switch every time your contract ends, then this could work out quite expensive! (and if you're not like me and switching every time your contract ends, then you're probably paying too much!)
Mumushka17 m ago

Looks to me like that ties you in to a new 18 month contract - if you're …Looks to me like that ties you in to a new 18 month contract - if you're like me and switch every time your contract ends, then this could work out quite expensive! (and if you're not like me and switching every time your contract ends, then you're probably paying too much!)


Don't worry about being locked in for 18 months bt will increase the price at least twice during that time leaving you free to walk away as they broke the terms of your contract.
Sure, price rises are great news
I guess it depends on how long you have left on your contract, how confident that you are that they will increase prices, and how much you trust yourself to switch/haggle when they do increase prices.
They had a recent price increase but my dad didn't check his email was in his junk and only realised after the bill came after which it was too late. Phone them up to leave and they said you can only leave within 30 day of them notifying you after this time you are stuck as it's in there T&C.
ssjinzo26 m ago

They had a recent price increase but my dad didn't check his email was in …They had a recent price increase but my dad didn't check his email was in his junk and only realised after the bill came after which it was too late. Phone them up to leave and they said you can only leave within 30 day of them notifying you after this time you are stuck as it's in there T&C.


I had pretty much the same thing although they said they had sent an email but never received it. Absolutely gutted. They said they sent it again...still no dice!
Surely they’d have to send a confirmation email for you to agree too or they are snidely signing you up to a contract
Thanks for the heads up, op.
If I can keep my current deal for the next 18 months...paying £23.99 for line and fibre + free BT sport on sky, then this would be great. But I am pretty sure that they would only honor my £28.50 discount until its original expiry date, and then leave me in a full £52.49 rate for the rest of my contract, and no way to negotiate.
So difficult to get the same answer from 2 different BT CS reps., that I don't think I'll risk it. Switching or negotiating at the end of contracts seems the best way to go, these days. And I can't believe that BT are leading the way in starting to repay customers for their loyalty, without some kind of hitch!
Interesting...

At the end of August, I negotiated a £19.99/month deal with BT to keep what I had, which was slow ADSL + weekend calls. I'd read on HUKD that some customers had wangled Fibre at this price but BT wouldn't countenance that for me. Now, two months later, it seems we can all have it!

I'll probably go for this. I just want to check what the situation is vis-à-vis pre-paid line rental (which I did) first.
Isn't BT minimum speed 52mb anyway?
tundoy6914/10/2018 08:36

Surely they’d have to send a confirmation email for you to agree too or t …Surely they’d have to send a confirmation email for you to agree too or they are snidely signing you up to a contract


Lmfao.... Some people

My mum received the mailer too, it clearly states its an 18 month contract
Bestbitter14/10/2018 08:44

Thanks for the heads up, op.If I can keep my current deal for the next 18 …Thanks for the heads up, op.If I can keep my current deal for the next 18 months...paying £23.99 for line and fibre + free BT sport on sky, then this would be great. But I am pretty sure that they would only honor my £28.50 discount until its original expiry date, and then leave me in a full £52.49 rate for the rest of my contract, and no way to negotiate.So difficult to get the same answer from 2 different BT CS reps., that I don't think I'll risk it. Switching or negotiating at the end of contracts seems the best way to go, these days. And I can't believe that BT are leading the way in starting to repay customers for their loyalty, without some kind of hitch!


Ooh that is a cracking price, can't you just ask Cs how long the discount is for and how long the contract is?
I had to speak to bt after my mum receives the price rise letter to negotiate her current offer.
They gave contract length and date and confirmed the discount applied for the full 18 month
Bestbitter i'm now the same deal as you £24 and had the free upgrade about 2.5 years now with no issues.
Obviously following the lead of Sky who recently announced free upgrades on fibre.
GW6121 m ago

Obviously following the lead of Sky who recently announced free upgrades …Obviously following the lead of Sky who recently announced free upgrades on fibre.



More likely BT Openreach ( who supply all non cable internet ) have upped their speeds . Suppliers are advertising and trying to take the credit for being really nice to their customers . Obviously worked as plenty of HUKD sheep voted the SKY non deal Hot .
Disco.Dave1 h, 2 m ago

Isn't BT minimum speed 52mb anyway?


We are capped at 30 I believe
J113555 m ago

Lmfao.... Some peopleMy mum received the mailer too, it clearly states its …Lmfao.... Some peopleMy mum received the mailer too, it clearly states its an 18 month contract Ooh that is a cracking price, can't you just ask Cs how long the discount is for and how long the contract is?I had to speak to bt after my mum receives the price rise letter to negotiate her current offer. They gave contract length and date and confirmed the discount applied for the full 18 month



Siddy42 m ago

Bestbitter i'm now the same deal as you £24 and had the free upgrade about …Bestbitter i'm now the same deal as you £24 and had the free upgrade about 2.5 years now with no issues.


When I negotiated my latest deal, I was told it was for 18 months, and then would revert to normal price of £52.49. I don't think that they will continue this discount past that point, but would be interested in how Siddy managed to get 2.5 years out of them.
When I talk to CS, their answers are generally ambiguous, such as 'until the end of contract'...which contract?! and T & C's are similar. I questioned them about BT sports, and was told that i 'should' be able to carry that forward, but would need to contact BT at the end of contract to have this confirmed.
I will have another crack at CS about this, but generally takes about an hour or more, and not the best way to start a Monday!
Just checked my bill and still the same I did say no to sports and Youtv. My bill is £50 with Fone BB & 2 Sim only accounts.
Nov is my annual month since moving in so I'll be ringing to check soon.
I need to pick on Sky next as they have lifted my bil.
ssjinzo6 h, 58 m ago

They had a recent price increase but my dad didn't check his email was in …They had a recent price increase but my dad didn't check his email was in his junk and only realised after the bill came after which it was too late. Phone them up to leave and they said you can only leave within 30 day of them notifying you after this time you are stuck as it's in there T&C.



Completely understand how annoying that is as I had a similar issue of being stuck with the price increase towards the beginning of the year as I thought my deal was fixed but the small print said they could change it.
I then signed up for MoneySavingExpert emails and looked out for price increases announced in that (as well as checking BT based emails in Junk/Spam).
It ensured that I knew about the most recent price increase so I then contacted them within the 30 days and got a discount.
I’m already getting super fast fibre 1 anyway for 23.99 a month. Don’t see how this would be beneficial unless taking me to super fast fibre 2 speeds. Is this for people on old contracts?
Lefty48 m ago

I’m already getting super fast fibre 1 anyway for 23.99 a month. Don’t see …I’m already getting super fast fibre 1 anyway for 23.99 a month. Don’t see how this would be beneficial unless taking me to super fast fibre 2 speeds. Is this for people on old contracts?


It's beneficial for those who are still on Adsl and not Fibre Plan.
Mumushka9 h, 8 m ago

Sure, price rises are great news I guess it depends on how long you …Sure, price rises are great news I guess it depends on how long you have left on your contract, how confident that you are that they will increase prices, and how much you trust yourself to switch/haggle when they do increase prices.


I believe by taking up on this offer, you are tied in to a 18month contract, after which the price would rocket up but you are able to leave or get the retention's department to offer you a better deal.
I think you're misinterpreting it Wazz2013. If you click on the link, it says "£0 extra for 18 months" and then £52.49 after 18 months.
If your existing discount expires within the 18 months then your price will go up, but you'll be tied in until the 18 months on the speed upgrade expires.
It's all a very deliberate con and should, IMO, be illegal. It's designed to deliberately mislead people into signing up to a contract that will increase and then tie them into a higher price.
Mumushka3 h, 18 m ago

I think you're misinterpreting it Wazz2013. If you click on the link, it …I think you're misinterpreting it Wazz2013. If you click on the link, it says "£0 extra for 18 months" and then £52.49 after 18 months.If your existing discount expires within the 18 months then your price will go up, but you'll be tied in until the 18 months on the speed upgrade expires.It's all a very deliberate con and should, IMO, be illegal. It's designed to deliberately mislead people into signing up to a contract that will increase and then tie them into a higher price.


I was thinking of those who currently have no discount applied, like my self.
Sounds expensive!
Post a comment
Avatar
@
    Text